Daily cleaning, installation of cabin HEPA filters on flights from Bosnia and Herzegovina to Chicago O'Hare Intl
|April||Best time to beat the crowds with an average 2% drop in price.|
|February||Most popular time to fly with an average 5% increase in price.|
Average price round-trip
|$824||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
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Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 990 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Organized overall"
Cons: "Cabin way too cold"
Cons: "Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh"
Cons: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Pros: "I was upgraded to first class. Awesome flight. Great food"
Pros: "The food was great; the service impeccable!"
Pros: "Food, no delays, entertainment, price"
Cons: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"
Pros: "Excellent customer service."
Cons: "Food was great but desserts were terrible. Rice pudding or almond pudding could be better choice."
Pros: "Food was excellent"
Pros: "Best airline food . Great selection of movies And free drinks to boot"
Pros: "The flight was great. It was before the flight that was highly stressful"
Cons: "Boarding procedures in Istanbul were terrible. No communication. Lots of anxiety and stress. Running through airports."
Cons: "On our way back to US, we were kept in a small area with no air conditioner for one hour."
Pros: "Great entertainment, crew, food, and organization. This was my first flight on Turkish Airlines and I would definitely fly this airline again."
Cons: "Clearing security was a nightmare. So many layers and lines to stay in, and the area wasn't air conditioned. Unfortunately, a handful of the passengers got "ripe" before the 10 hour flight to Chicago. Ugh."
Pros: "bad !!!"
Cons: "All !!"
Pros: "Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent."
Cons: "Space between seats is not appropriate for comfortable travel."
Pros: "Flight attendant in my section seemed annoyed with everything the entire flight. My interactions with her were all fine, but I saw her get obviously frustrated with multiple customers that weren't doing anything out of the ordinary. The rest of the crew seemed pleasant. Seats were incredibly tight for a ten hour flight. Loved the movie/show selection and the food was on the better end of any airline food I've had."
Pros: "crew, fod, entertainment was great"
Pros: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
Pros: "The up to date and *free movie options"
Pros: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Cons: "Not mich to be unliked honestly Normally there are long wait lines ,not with Turkish"
Pros: "Everyone did a great job handling the new ban of all large electronics. This new rule imposed by the US is completely ridiculous and rather illogical; however, Turkish Airlines did a great job of making it as minimally burdensome as possible."
Cons: "Splitting passengers up into male and female lines in order to be processed before boarding the flight seemed to create a lot of anxiety for passengers traveling with their significant others. I would advise figuring out a way to efficiently process groups without having to split them up by gender."
Cons: "We were in business. Food and service quality has gone downhill since last year. Cabin temperature is very warm. Staffs are not friendly. They spent a lot of time chatting in the galley talking and eating off food serving trays. Yikes!"
Pros: "Crew did a good job handling a stressful situation."
Cons: "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."
Pros: "food, large touch screen..."
Pros: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."
Pros: "Our flight from Zanzibar took off 40 minutes late and we made up no time in the air. We arrived at the Istanbul airport 20 minutes before our next flight was supposed to take off. Of course the gates were nowhere near each other so we ran as fast as we possibly could to catch our next flight. When we finally got to the gate, the employees were so kind to rush us through each step of security and get us to the door and there had to be at least 7 or 8 people who were working and doing whatever they could to get us on that flight. It meant so much! We had been up since 2am to catch our previous flight and just wanted to get home to our families and dogs! We were so grateful they worked so hard to get us on the plane!"
Cons: "Because we were late, we got what I'm guessing were the last two seats on the plane. The window seats in the last two rows. It was EXTREMELY tight back there. I'm just glad we were able to get on the plane but the comfort level was really not great and for a 10 hour flight, that stunk."
Pros: "Employees were very helpful. Service was great."
Cons: "One of my luggage bags was left behind and it needed to be shipped to my home 4 days later."
Pros: "Entertainment was very nice."
Cons: "Bath room was not clean during the flight. Flight attendants can be nicer."
Cons: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."
Pros: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Cons: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Pros: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Cons: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."
Pros: "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Cons: "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"
Pros: "The crew was friendly and efficient"
Cons: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."
Cons: "Choice of food on business class was very limited"
Pros: "Service was amazing! Highly recommend."
Pros: "I would love to fly with them again"
Pros: "At least there was a good selection of movies"
Cons: "The crew just couldn't get it right, half our section didn't get the hot towels before takeoff, the attendant had run out half way down the aisle then forgot to come back. Distribution of food was handled like it was the first time the crew was attempting it in a moving plane. They couldn't get orders right, handing out vegetarian dishes when non-veg dishes were requested. Running out of ice for the drinks."
Pros: "am very satisfaction with my flight, Food was excellent .also the service to.I am so happy I chose kayak"
Pros: "Great customer service and food!"
Cons: "Nothing. They were great!!"
Pros: "The extra security measure at IST gave us peace of mind given the travel warning the US had used involving Turkey. Second, the quality and quantity of food was fantastic and more than we've ever experienced in any airline."
Cons: "There was a large group of young people who were disruptive the entire flight from Istanbul to Chicago. It did not appear that their adult chaperones were doing anything to control them, nor did we see the flight crew intervene."
Pros: "New planes, very modern fit-out, industry leading entertainment system. Excellent flight all round."
Pros: "Flight on time and pretty smooth. Plane was nice."
Cons: "Same documents were checked several times. Kids screaming most of flight. I know that is not crews fault. Could not eat food due to food allergies. Very hungry and tired at end of flight. Legs swelled up very large. Good idea to remind passengers to move feet around every hour. But...overall the flight was nice. Good plane. Good movies. Would fly Your airline again. Will just bring my own food and move around more."
Pros: "Very friendly crew"
Cons: "Boarding was delayed for over an hour and we had to stand in line in closed off secure room (without restroom) due to security issues. They should have had everyone sit down to wait rather than stand in the ABCD group lines."
Pros: "Everything was really great!"
Pros: "Crew was very friendly and helpful."
Cons: "Seat room was small for me and hard to get comfortable. More leg room needed. Also Overhead compartments filled too fast and no room for my carry on."
Pros: "There was nothing enjoyable about this flight. I am re-thinking if I ever want to take another Turkish Airlines flight again. I gave them rave reviews on the flight from Chicago to Istanbul, could this possibly be the same airline?"
Cons: "Boarding process was chaotic and crowded. They should not be pushing a full plane load (777) through a tiny boarding area. By the time I got on the plane, all the overheads were full or overflowing. People were not being told to put one carry-on under the seat in front of them. The seats were the closest together I have experienced in a long time, probably since I flew Ryan Air. The spacing was totally inadequate for a flight that took 10.5 hours of flight time. We got stuck in a section with young children, and the inattention/poor behavior of the parents was ignored by the flight crew. Honestly, this was the WORST flight I have ever been on in my life and I have flown hundreds of thousands of miles over the past 40 years."
Pros: "great service, on time, good food and entertainment. Long haul flights are never fun but this was comfortable and pleasant"
Pros: "The plane, food and beverage service but especially the service from the flight crew far exceeded any expectations we had. We noticed the crew dealing with several difficult passengers around us and they maintained their calm demeanor and professionalism throughout the flight. I am also in the service industry and know what type of patience this takes. Your flight crew were exemplary through and through, bravo!"
Cons: "Our initial checkin was handled by a trainee in Chicago whom we told specifically that we were going to stay in Istanbul for one night on our way to Barcelona. She assumed that our final destination was Barcelona. But after verifying the tags on our luggage, I immediately told her that no, we were to spend one night in Istanbul as we had a performance (we're both musicians). Needless to say our luggage was not on the belt in Istanbul and after more than one hour we chased it down before it made it on the plane to BCN. Our tuxedos for our performance were in the suitcases and we were late for our performance in Istanbul. I will file a formal complaint with your company and I did save the luggage tags as proof. Unfortunately, this put us in a very stressful position, specifically after we had told your check in agent. The overall service was wonderful, however this check in agent truly needs a little more time and supervision before being allowed to check in passengers independently."
Pros: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Cons: "Movies available weren't to my taste, which isn't of great importance anyway."
Cons: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."
Pros: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Cons: "I expected more from airlines lake Austrian."
Cons: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Pros: "The crew was super friendly, food was great and entertainment on board was a great selection."
Cons: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."
Pros: "Everything was just right."
Pros: "We could walk around as needed. No restrictions. Free wine with meals!"
Cons: "Staff not friendly or offering of assistance."
Cons: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Pros: "Timely departure and pleasant staff on board"
Cons: "It was cold during the flight,"
Pros: "It got me where I wanted to go, non-stop, for a reasonable price."
Cons: "The economy seats seem to be narrower than they are on other airlines."
Pros: "good food, drinks, good entertainment options"
Pros: "Service was good and the crew was courteous and friendly"
Cons: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Cons: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Pros: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Pros: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."
Cons: "Flyght was terible"
Pros: "thanks for the trip. all the way was fast and comfortable)"
Pros: "On time boarding in Vienna and lending in Chicago."
Cons: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Cons: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Pros: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Pros: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Cons: "Flight attendants were a bit stoic but did their job."
Pros: "Professional and friendly staff"
Cons: "Outdated interior, media interface"
Cons: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Cons: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Pros: "Efficient crew, good meals,on time arrival."
Cons: "Took a while to board and could use more updated films-minor details."
Pros: "Plenty of food and drinks, pleasant crew"
Pros: "Expertise and effiency of the flight crew."
Pros: "Very nice crew, great entertainment options"
Cons: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Pros: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Cons: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Pros: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."
Pros: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Cons: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Pros: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Cons: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."
Pros: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."
Cons: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Cons: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Pros: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Cons: "The boarding process at Vienna airport was unorganized and took longer than necessary."
Pros: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Cons: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"
Pros: "Good food and drinks,great movies"
Cons: "Dirty bathroom,needs upgrade too."
Pros: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Cons: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."
Pros: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Cons: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."
Pros: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Cons: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Pros: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."
Pros: "the crew was amazing."
Cons: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"
Pros: "Easy travel nice plane."
Cons: "Not enough leg room for long flight."
Pros: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Cons: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."
Pros: "The flight crew was very nice and the flight was not over crowded"
Cons: "That I could not access wifi."
Pros: "The flight was on time (actually arrived early). Everything was great, except for the seats and knee space, which was just ok - in line with every other company; that doesn't make it good. The entertainment unit was great, many options plus a charging USB port. Food was good; coffee was bad (instant) - is it that difficult to make good coffee on the plane? Crew was professional and efficient. Happy(ish) overall. Thanks."
Pros: "The girl next to me got this special food in actual plates and so forth-the food I think came from business class. Kind of upsetting that my food looked not even 20% of what she was eating."
Pros: "Getting off the plane! Never to return!!"
Cons: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."
Cons: "Have the plane on time"
Cons: "They lost my checked bag"
Cons: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."
Pros: "The end"
Cons: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"
Pros: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Cons: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."
Pros: "Good flight attendants"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Cons: "seats were very uncomfortable"
Pros: "They had a good selection of movies."
Cons: "Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time."
Pros: "The plane was on time, friendly crew, food was pretty good as well"
Cons: "Not very friendly crew or gate personnel. Poor boarding process. Stingy with water."
Pros: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Cons: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."
Cons: "The 787 is a very good plane, but I could do without the footrest underneath the seat; it just got in the way."
Pros: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Cons: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Cons: "They lost my baggage"
Pros: "The flight was fantastic! LOT is ROCK! Thanks much!"
Pros: "Plenty of leg space in economy."
Cons: "Flight was delayed half an hour"
Pros: "New aircraft was nice, clean, up to date"
Cons: "Initially the entertainment system was not working. The crew was notified that screens are not working, so they rebooted it once. After some time, my and my daughters screens were still not working. We used call button to get crews attention. However, no one was paying attention to the lights. At some point there were 8 blue lights on throughout our cabin calling for assistance. I got attention by waving my hand and asking for help. I told 3 different times re my screen. They stated that they just rebooted the system and it will be working soon. My next seat neighbors were hour into their movies. No one did come back and check if I'm Ok if problem got resolved. Then they were even ignoring us and not offering drinks at this point. I felt like I got punished for asking for help. That's when I asked for crew person in charge. She was kind and offered to move to economy plus. We did move for majority of the flight. Enjoyed entertainment. However, when there was 1.5 h left of our trip, they woke us up and asked to move back to our seats since the meal plans are upgraded in this section. I was shocked, somewhat embarrassed to move back. I felt like a person that likes to cause trouble/ complainer being punished. Since we purchased full price ticket like everyone, we should be able to enjoy it like everyone. Airline should compensate clients, if there's issue with airplane. Flight to LT was good, however going home was extremely unnecessarily stressful. I'll try my best NOT to fly LOT in the future."
Cons: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"
Pros: "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Cons: "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."
Cons: "Delayed one hour. This should not happen especially for an international flight"
Cons: "Flight late Seats uncomfortable"
Pros: "Flowers in the bathrooms."
Cons: "Unhelpful crew, bad food, no complimentary wine."
Cons: "Sardine style packed economy class seats"
Cons: "the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating."
Pros: "Food was hot and tasty for dinner. Breakfast was not too bad either - but Polish food is always good. Crew were fine enough."
Cons: "The boarding process was a shambles. Many passengers stood in the ailses or were turned around talking to folks they knew - this clearly irked others - it was a bit too social and the staff did nothing."
Pros: "The food was good, the flight crew was curteous altho not English speakers."
Cons: "The flight was one hour delayed and during boarding most of the time only one person checked us all in for a full dreamliner. There were at least four other LOT employees standing around who could have pitched in. I had a window seat with a large man next to me who overflowed into my space making it uncomfortable to just sit. I couldn't even cut my meat without bumping him. Because LOT upgraded random people before the flight, I would suggest they wait until they board and see who doesn't fit in the tight space and move those people."
Cons: "The worst crew I've ever seen"
Pros: "Good question! Not much. The Crew were very nice and professional."
Cons: "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Pros: "If we was boarding to fly, They change our sits to first class ,We was happily surprise . We have very good fly."
Pros: "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Cons: "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."
Pros: "That it landed safely."
Cons: "Too many kids and parents that think other passengers must put up with their kids. The "new system" spilt up my wife and I and we sat in different rows. Nobody seemed to be able to fix it and told us we could have booked our seat 24 hrs in advance online but the 24hr advanced option had 0 available seats. Why is it acceptable for any company to think that, when booking two or more people under one reference/ booking number, its ok to split up the people on that booking...? Would a car rental place give me two cars because they wouldn't want my wife and I to be in the same car??? When I explained my frustration, They all agreed with me, that they would be just as frustrated but nobody could do anything about it. A lady next to me (again, not my wife as she was in a different row) ordered a special meal that was not filled for her. She ate two rolls and the flight crew was not prepared for a mistake someone made with the prearranged food order. It is not a waste of money to have an extra few meals on the plane to accommodate "emergency" issues like someone forgetting to read their "to do" list with special needs. LOT Polish Airlines had become a disappointment for many passengers. Not my first flight with them and seems that they get worse every time I'm in one of their airplanes. Probably will look for other airline options when traveling to Poland in the future."
Pros: "Crew helpful and nice. Plane clean."
Cons: "Flight late. No information given as to when it would leave, etc. Food poor. TV flight monitors didn't work Took one hour to get luggage at O' Hare English language speakers couldn't be understood"
Pros: "New plane"
Pros: "Bardzo lubie ten samolot prowadzony przez polskich pilotow tak sie fajnie leci normalnie super aby bylo tak dalej zawsze bede latal z wami Marek pozdrawiam zArizony"
Pros: "The crew was polite and friendly. They refilled my water bottle."
Cons: "The temperature was way too hot at times (economy class), and I don't get hot easily. One bathroom ran out of toilet paper. The entertainment system stopped working about 45 minutes prior to landing, and no effort was made to restore it, nor communication about what had happened and that it wouldn't be restored. No information was given about the meal choices via speakers, so I did not have time to consider the best option. No information was given about whether there would be a second meal or just a snack (e.g. 6 pretzels), so I had just eaten a carry-on snack when they brought the second meal. The pilot information speaker volume was set to be at maximum. Since even the lowest headset volume was too loud for my ears, it hurt and gave me a fright when my movie got interrupted so loudly."
Pros: "I liked their 787 Dreamliner and their excellent service. The pilot did an excellent landing."
Cons: "No complaints"
Pros: "-Quick and efficient boarding -Relatively comfortable seating -The crew was nice -Great lighting -Relatively quiet plane"
Cons: "-The entertainment device was too loud, even at the lowest volume setting; and I couldn't adjust the volume for the crew/pilot announcements, so when I was watching something and it switched to an announcement it would play at the loudest setting and hurt my ears. -The movie selection was terrible and it would be nice if there were more tv show selections. -The food wasn't very good (but what can you expect with airplane food...)"
Pros: "New airplane, good service and in-flight entertainment"
Cons: "No flexibility on upgrade price, even when no one is buying..."
Pros: "Service and entertainment"
Cons: "The flight was late and I missed my next one because of it"
Pros: "Lufthansa was nice (great service and friendly people) (the airline we actually took home)"
Cons: "I did not like that I couldn't get on the plane because we were still in Prague when it left"
Cons: "Huge line to get through security at Terminal 5 at O'Hare. One complain about the Boeing Dreamliner (not really Lot's fault): the new light sensitive windows can't be shut and can't fully block the light. When flying with the sun directly pointing on the windows some light still goes through and it's harder to fall asleep, plus it gets fairly hot"
Cons: "I put two and two together when I had a stomach ache after the flight returning home. I had a stomach ache 30 minutes after eating LOT's dinner, and it jogged my memory that on the flight going, two months prior, the SAME thing happened."
Cons: "Almost 900$ for a ticket and no vine,no beer, no nothing.....maybe it's to cheap. ..."
Pros: "over all good ."
Pros: "This was a flight that my grandma took and she was very happy with LOT. We ordered a wheelchair for her, and she couldn't stop talking how awesome that service was. She said great things about the food."
Cons: "She said the seat pitch was a bit low, but typical of other carriers."
Pros: "I thought the plane was comfortable. The LOT crew worked hard the entire trip. They really were wonderful and helpful."
Pros: "Everything l"
Pros: "Great price."
Cons: "Cramped seats."
Airlines flying from Bosnia and Herzegovina to Chicago O'Hare Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bosnia and Herzegovina to Chicago O'Hare Intl
Masks required on board, masks provided on flights from Bosnia and Herzegovina to Chicago O'Hare Intl
Social distancing seating
Middle seats unavailable to book on flights from Bosnia and Herzegovina to Chicago O'Hare Intl
Testing for antibodies, testing for symptoms for flights from Bosnia and Herzegovina to Chicago O'Hare Intl
Waiving of change fees. Search flexible flights from Bosnia and Herzegovina to Chicago O'Hare Intl