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Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Pros: "Every was great, honestly"

Cons: "Worst"

Cons: "boarding was difficult. no rhyme or reason."

Pros: "Everything about Delta has been great. Especially the attitude of the staff"

Cons: "Plane was hot and sticky. The air from the vent was not cool."

Cons: "Multiple delays made us miss 4th July celebrations"

Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."

Cons: "Great"

Cons: "Delta needs air conditioning on their flights"

Pros: "All the attention bestowed upon me"

Cons: "Disembarking could be more efficient"

Pros: "Everything was amazing"

Pros: "The free upgrade"

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Cons: "Our itinerary was canceled"

Pros: "arrived a bit early"

Cons: "No food on board and we were hungry"

Cons: "Perfect travel day! No issues whatsoever"

Pros: "yes"

Pros: "Nothing more to say!"

Pros: "It’s become a mediocre airline."
Cons: "Everything."

Cons: "At least one hour late"

Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."

Pros: "First time flying into Daytona and it was super easy."
Cons: "Nothing"

Cons: "plane was a bit old. tiny tv screen"

Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"

Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."

Pros: "Short and easy"

Cons: "Na"

Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."

Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."

Cons: "Crowded seatibg"

Pros: "The plane had mechanical so we had a long delay. No fun"

Pros: "Food and service was nice"
Cons: "Very long route to my final destination"

Pros: "I was given a complimentary upgrade."

Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"

Pros: "That I was able to sit next to my husband"
Cons: "Everything else."

Pros: "Everything went smoothly."

Pros: "Everything went smoothly"
Cons: "Not anything"

Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"

Cons: "My selection was not available"

Cons: "No beverage service"

Pros: "It was perfect. I have no issues. Thank you"

Cons: "Don't get your hopes up about the wifi....it's not free. There's a charge, per hour, for usage."

Pros: "Excellent, as expected from Delta"

Pros: "Service, space, on time, organized, friendly. Continue to do what you do Delta!"

Cons: "NO Wifi"

Cons: "We repeat soon"

Pros: "Crew was amazing comfort was horrible. My seat was un front of emergency exit and could recline, I was traveling with children"
Cons: "Better seats"

Pros: "Crew were trying but non of them spoke English"
Cons: "I have never had such a terrible experience like this one"

Pros: "Good AND polite service"
Cons: "Entertainment was awuful"

Pros: "Premier class services."
Cons: "entertainment and toilet cleanest."

Pros: "The organization of the crew was poor"
Cons: "Organization and cleaning"

Pros: "La puntualidad"
Cons: "Cuando viajas en turista/coach en algunas oportunidades necesitas una manta/blanket/frazada/cobija y difícilmente hay alguna disponible"

Pros: "I sat in row five so I had lots of like space, which is good since I’m 6‘6“ tall"

Pros: "Crew was friendly"
Cons: "Food options ran out twice and it tasted terrible. Seats were very uncomfortable"

Pros: "If you get in line early, there might be overhead bin space."
Cons: "Seats are awful. FAs don't want to speak slowly so you can understand them or English, basically saying they don't care. Every Copa flight I have taken is a late departure."

Pros: "Price"
Cons: "food and entertainment, check-in in Rio de Janeiro was awful."

Pros: "The flight attendants where and are amazing.. the service was the best. Highly recommend to fly with “copa”"
Cons: "I don’t think I did not like anything to be honest."

Cons: "I did not like the 2 baggage 23 kg rule. International flights are always 32 Kg. I had just one baggage with 29 Kg. and you guys wanted to charge me 104 extra dollars for my only one bag! Too much. The 32 kg for international flights is the commun rule among all airlines, except Copa. Need to change it. Thanks"

Pros: "Food was good in Business class. Very friendly crew"
Cons: "Counter at LAX a little crowded"

Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"

Pros: "Panama uses American dollars so no need to get extra cash to use during layover. The flights are always quick out of Panama."

Pros: "BOARDING"
Cons: "PART OF MY LUGGAGE WAS STOLEN, VERY UNSATISFIED"

Pros: "Convenient times."
Cons: "Service level was pretty amateur—late food, understaffed, had to ask for things repeatedly. Business class seats are very dated."

Pros: "The flight from Rio to Panama was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."

Cons: "3 hour delay turned into four because of incompetent boarding. 15 minutes at gate to dock plane"

Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Pros: "Excellent service, nice crew, and so confortable the plane"

Pros: "Crew service and boarding"
Cons: "Seats not being able to recline in row 10"

Pros: "The service was good, both on check-in, and in the airplane, polite and professional, The food was tasty."
Cons: "Check in was not very efficient (took too long). No dedicated entertainment systems, and legspace was too cramped, even on an exit row."

Pros: "Tv's and that there were 2 open seats next to me."
Cons: "Food is atrocious."

Pros: "Went by quick, great staff"
Cons: "Nothing"

Pros: "You manage a very short layover between flights via Panama City and the flights were on time both of the ways that I had flown. This is a great thing, thank you."
Cons: "One more water/wine/snack service on the 5+ hour flight from Panama City to New York would have left the passengers less parched."

Pros: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Cons: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."

Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."

Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."

Pros: "All it is fine"
Cons: "Nothing"

Cons: "Too much complain whit my carry on"

Pros: "Exelent friendly sevice by the crew"

Cons: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Cons: "Flight was a couple hours delayed"

Pros: "Slept most of the way"
Cons: "??"

Pros: "Everything excelent services, profesional"
Cons: "Keep like that congrat !!!!"

Pros: "The crew was excellent"
Cons: "No personal tv's, no complementary blankets or pillows."

Pros: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Cons: "The crew, and the plane is very old not fit, for a such,long flight"

Pros: "Crew was very supportive. My son went to eat , but distance to food court was very far. It took him a long time to order , and almost missed our flight."

Cons: "Improvements entertainment and friendly staff. Flight attendant with complaints during selection of foods from passengers."

Pros: "nice staff."
Cons: "delayed leaving and arriving. no entertainment."

Pros: "The crew"

Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "Always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Pros: "The confort and food!."
Cons: "One of the flight attendants that made noise taking her luggage from the bin case"

Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Seats comfortable, but planes are old and outdated"

Pros: "Nice and smooth Took off late but got there on time Pilot was pushing baby YEAH!!"
Cons: "If you fall asleep you will miss your meal and go hungry."

Pros: "I liked the movie choices and the refreshments. The crew was nice."
Cons: "Sitting in the last row is horrible because people constantly lean very close to you and bump into you waiting to use the bathroom. Me pegaron las otras personas como cien veces mientras que estaban esperando para usar el baño, porque estuve en la fila trasera de asientos. Especialmente cuando tuvimos que aterrizar en Asunción debido a la tormenta (entiendo la demora, no pudo haber sido evitado), había muchas personas andando para hacerles preguntas a las empleados, pegándome y estando de pie con sus traseros muy cercas de mi cara. Era horrible sentarme allá."

Pros: "Everything was great..."
Cons: "Except the change fee was so high that I would be nervous to fly with them again."

Pros: "Food was decent."
Cons: "Had over an hour for a connection at Panama city, however there was an additional security checkpoint at the gate so our entire layover was spent in line. There was no explanation for the additional security which was the first problem. Water bottles which were with us on the incoming flight leg were confiscated with no opportunity to replace them with unopened bottles due to the slowdown caused by the additional security. On a 6 hour long international flight, drinks were only served once and that was with dinner. Also, there was only a single movie and a 10+ year old television episode played as entertainment."

Pros: "seat was comfortable"
Cons: "On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved"

Cons: "The flight was delayed at the last minute"

Pros: "nice crew for sure!"
Cons: "not to charge the extra cost for the checking bags!"

Cons: "I paid for baggage and when I came to the airport I paid2000 pesos more ita not nice at all and I want my 2000 pesos back."

Cons: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Pros: "Easy check in, and kindly personnal"
Cons: "Maybe consider some upgrades when its possible"

Pros: "On time"
Cons: "Snack option. Plug in for mobile phone"

Pros: "Crew were amazing and helpful."

Pros: "Very smooth, great staff."
Cons: "Water available in waiting area."

Pros: "it was ok flight, but on time, very important to me"
Cons: "the food... cream cracker and very sweet cake..."

Pros: "Efficient processes"
Cons: "More diverse snacks"

Cons: "They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee"

Pros: "Everything"
Cons: "Nothing"

Pros: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"

Cons: "They lost my luggage"

Pros: "On time."
Cons: "For the 2 hours flight, I had to endure some strong stench coming from fellow passengers. Extremely uncomfortable."

Cons: "Snack . Don’t have 0 snack in the plane"

Cons: "Flying on schedule"

Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Cons: "more seat space and padding, no charge for soft drinks"

Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Pros: "easy enough..."

Cons: "Disaster started at noon of the day of flight. Got notification flight delayed by 2 hours. That means I miss my coonection. Options for changes meant getting to destination 24 hours a later or with extra stop. I managed to buy a much better direct flight same day from different airline. And cheaper. I was so lucky. Getting refund for this disaster itinerary. But it worked out in the end."

Pros: "Nothing"
Cons: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."

Pros: "Nothing"
Cons: "I actually tried to cancel this flight 5 hours after booking it and was not able to. I wanted to book something before prices changed and was not able to go. When trying to cancel I was hung up or disconnected from 6 times. Each time calling back with 10-15 of wait time. Finally got through and was told it's non refundable. Why kayak even deals with companies like this I have no idea. I finally cancelled and I'm still getting emails aasking how my flight was."

Pros: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Cons: "It was great!"

Pros: "Flight attendants were very polite and the personal entertainment screens were great!"

Cons: "7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again."

Pros: "The food improved a lot"
Cons: "They used to have great airplanes when it was LAN now the airplane was very old uncortable and the touchscreen barely worked. I used to like a lot LAN but now their quality is very bad. Also I traveled with my 3 year old son and they gave us separated seats. And I asked if we can have better seats for the next fly and they refuse because they supposed to be full but I notice close to me was a empty row and someone noticed that and move to it. They could made the things a little more easy with a mom with a toddler. They used to be more considered"

Pros: "Good food and drinks"
Cons: "Leg room was cramped"

Pros: "Very friendly crew"

Pros: "I loved the whole trip"
Cons: "Everything was great! No complaints!!"

Pros: "The plane 787- 8 is new and realy comfortable"
Cons: "Too much bread at dinner The flight was delayed more than 15 minutes"

Pros: "Left on time the next day."
Cons: "Flight was canceled after I had gone through security and was waiting to board. I received an e-mail from Kayak, but no notification from LATAM. No one was at the gate; waited a long time to speak with a representative. They booked me on the next morning flight from JFK, but sent me to a hotel in Long Island - 1 1/2 by bus that was jammed and overheated. Hotel was old, not kept up and food and service bad. Bus driver could not tell me for sure what time we were going to be picked up in the morning - maybe 6:30 AM? I was told. No one at the gate gave me this information either. I was ready at 6:15 AM and the bus was full. I waited for second bus. No breakfast at the hotel. Flight to Santiago was uneventful and crew during the flight were polite."

Cons: "Boarding was disorganized and confusing, no where to sit at gate."

Pros: "The crew is fantastic the food is great the airplane is new"
Cons: "Cannot ask for anything more"

Pros: "El cumplimiento"
Cons: "El costo de los productos en vuelo y que no tienen cambio."

Pros: "I was asleep the whole flight. more spacious than the last one, and there was no one sitting next to me."
Cons: "the delay caused us to miss our flight to LAX from Lima."

Pros: "The manner in which they treated handicapped travelers"

Cons: "Food was rubbish!"

Pros: "Once I was aboard my flight in Lima LA 2514 the attendants were helpful."
Cons: "When I arrived to Jorge Chavez the ticket counter was down. I waited for 20 minutes and Brunella eventually gave me a boarding pass. The pass was hand written and missing information but she assured me it would be fine. When I attempted to go through security they informed me this wasn't a boarding pass and was missing information. They said I would have to go back downstairs to the desk again. have a visible disability that affects the way I walk, and typically I do not require a wheelchair. I give myself enough time to get to my destination, but thanks to Brunella I was running incredibly late. I finally arrived though my flight was then rerouted to Orlando due to weather conditions at Miami and never arrived in Miami. The pilot of this flight LA2514 decided he was done and wouldn't fly there at all. The passengers were informed they would take buses to Miami."

Pros: "The service onboard is really excelent. No complaints at all."
Cons: "The online and telephone system is the worst. They never are able to confirm your seats or preferent seats . You can not use an american credit card if you are in south america. They give you a confirmation number to pay your flight ticket in "Plaza Vea" (Peru) and when you get there they told me that at only in a few "plaza veas" you can pay your ticket. I had to spend like 100 soles (30 dollars) to pay my upgrade seat. There is more Horrible experience to tell about it . Avoid LATAM"

Pros: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"

Pros: "Felt very safe"
Cons: "Nothing"

Pros: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Cons: "nothing was wrong."

Pros: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Cons: "After pass security, before we were about to boarding, everyone was all waiting for their turn there were many security stuffs showed up and let entire people open their bags before get on the plane. It end up delayed flight too."

Pros: "Entertainment, service, food"
Cons: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."

Cons: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"

Pros: "Magazine was nice ! And cheap flight. Safe and clean."
Cons: "We couldn't Check out baggage and relax before the flight until 1:30pm for a 3pm flight. It was a bit exhausting waiting."

Pros: "It was a fluid flight"
Cons: "That it wasn't late"

Cons: "If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok."

Pros: "Nothing"
Cons: "To be denied my flight, and no refund."

Pros: "Aircraft look new and very clean."
Cons: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."

Pros: "Nice crew. Okay seats."
Cons: "4 hour delay with no information. Just horrible in this day and age."

Cons: "The flght was delayed"

Cons: "O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente."

Pros: "All great n crew very helpful"
Cons: "Nothing"

Pros: "time was OK"
Cons: "Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin."

Pros: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."

Pros: "Seats very comfortable with plenty of room. Crew very friendly and helpful."
Cons: "The little crackers they serve taste like cardboard."

Cons: "I have not had my flight GRU - SSA because I'm stuck in Buenos Aires in Aerolíneas Argentinas Hell"

Cons: "Wish there was more snacks."

Pros: "crew was smart. very standard"
Cons: "i had issue getting checked bag from kiosk. had to speak with attendant"

Pros: "Nothing"
Cons: "I wasn’t allowed to get on the plane and gol crew members were absolutely no help. Don’t recommend for anyone."

Cons: "Punctuality"

Pros: "Great comfortable seats."

Pros: "On time"
Cons: "Entreteiment"

Cons: "El vuelo despegó una hora tarde, nos hicieron cambiar de avión."

Cons: "More efficient check in. Long wait at gate."

Cons: "Horrible experience. With a CONFIRMED seat with GOL airlines- and checking in two hours before flight- I was told flight was oversold and they did not have ANY seats on the plane. REBOOKED on flight from different airport two hours away! Awful!!!!!"

Pros: "Everything"

Cons: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"

Pros: "Nothing"
Cons: "Not remarkable at all. Terrible food."

Pros: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Cons: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."

Pros: "Crew"
Cons: "Food"

Pros: "Nice people once you get to an agent"
Cons: "Long lines of confused people trying to figure out which is the right one for them. Need more people giving orientation as people arrive to GRU airport."

Pros: "No horário... bagagens já estavam na esteira quando chegamos"

Pros: "Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS."
Cons: "What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS"

Pros: "Flight on time"
Cons: "No entertainment on the flight"

Pros: "I’m time quick to board food and drinks free"

Pros: "On time departure, very nice n clean interior, fast luggage delivery at CWB"
Cons: "Hardly talk n understand English"

Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"

Pros: "Cabinstaff were friendly and professional"

Cons: "The flight was late."

Pros: "Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again."
Cons: "I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try)."

Pros: "Puntuality"
Cons: "space on the seats, and between the seats"

Pros: "Didn’t have to pay more for the exit row!!!"

Cons: "Acentos muito apertados."

Pros: "Idem San Paulo"
Cons: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."

Pros: "First time on Gol! Awesome airline!"

Pros: "Delays without advice,desaster."

Pros: "Flight on time, nice crew."
Cons: "Uncomfortable seats."

Pros: "Plane itself was fine, fairly spacious and comfortable."
Cons: "Check in São Paulo was hectic and disorganized and my bag never made it on the flight after I checked it in- was not offered any vouchers or apology. I am left without any luggage in the jungle and will have to cancel my Amazon Jungle tour as I do not have my proper equipment needed."

Pros: "Crew members were helpful"
Cons: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."

Pros: "Got me there on time"
Cons: "Charged for coffee. No in-flight entertainment, crew was not all that friendly"

Pros: "No entertainment available. No monitors on seats..."

Cons: "Flight was diverted to Rio"

Pros: "Employees were helpful profesional and friendly"

Pros: "Crew and service."
Cons: "No entertainment at all."

Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."

Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"

Pros: "Flight came with free entertainment. That's a plus."

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew overall was very good and attentive."
Cons: "Seat comfort"

Pros: "That I was able to charge my phone and watch my own movies... That’s it"
Cons: "Better Temperature control"

Pros: "the wi fi"
Cons: "They give me the same seat that other passager has"

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Cons: "Nervous neighbors"

Pros: "Boarding experience was excellent as we used a wheelchair."
Cons: "Nothing"

Pros: "Greets you nicely, on time, caring staffs"

Pros: "None"
Cons: "No"

Pros: "Friendly crew"
Cons: "Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!"

Pros: "Courteous employee interactions from bag check/gate to arrival!"
Cons: "Everything was truly GREAT"

Cons: "Jo"

Pros: "Ummm . . . the colors?"
Cons: "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."

Cons: "No other snack choice, just pretzel. Can we have some cookies?"

Pros: "The flight was on time, nice crew."
Cons: "Only pretzels and drink on a 2.5 hour flight."

Pros: "AA is always on time! Love the premium economy!"

Cons: "Delay"

Cons: "No entertainment and Wi-Fi was poor"

Pros: "Good service."

Pros: "Service"
Cons: "Just little delay."

Pros: "The flight attendants."
Cons: "I was sitting in an aisle seat, a guy with a backpack hit my forehead. I was massaging my forehead and felt wetness. I was bleeding, the passengers next to me gave napkins and I pressed it to stop the bleeding. The flight attendant gave napkins and ice, the pilot was informed. He had Atlanta fire and rescue meet me at the gate upon landing."

Pros: "Clean comfortable and on time"

Cons: "No food, no entertainment, no room for luggage, no good."

Pros: "Got an option to upgrade to first class and it wasnt expensive either, my first time flying first class"

Pros: "free movies"
Cons: "flight attendant was rude"

Pros: "Great at all."
Cons: "Nothing."

Cons: "The cramped space"

Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."

Pros: "Nice meals, attentive staff"

Cons: "24hrs delay and very poor communication from crew are not acceptable."

Pros: "Smooth flight"
Cons: "crew"

Pros: "The landing was great!"
Cons: "Crew not very friendly but thats normal in AA"

Pros: "Great seat space"
Cons: "No wifi"

Pros: "Slept very well in business. Great crew!"

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Pros: "Everything"
Cons: "Nothing"

Cons: "Nice, clean and comfortable aircraft. Plane was new and very updated."

Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."

Pros: "Good entertainment option"
Cons: "Very delayed"

Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"

Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."

Pros: "Price space, time"
Cons: "Waiting.. but better to be early than late"

Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"

Pros: "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
Cons: "Turbulence"

Pros: "The planes people and service."

Pros: "The Professionalism"
Cons: "There is not nothing to say"