Fatigue from job
Friendliness of staff My familly got to follow my flight very closely.
Delays and harsh trubulance (altough i know that wasn’t air Canada’s fault for the weather) The changing of gates and the changing of boarding time without being updated on the application. The changing of the gate was changed moments before the boarding
After a delay on my first flight, I managed to get to the gate with a few minutes to spare and the door open. The desk agent refused to let me board the plane.
Stewardess seems very annoyed with flight. There was turbulence so the passengers needed to stay seated - a gentleman next to me asked for a glass of water since there was no refreshment service - the stewardess was very short with him. It’s not the passengers fault. I was surprised - usually the staff is a lot more professional than that.
I arrived safely
I didn't appreciate losing my luggage as I came to Canada for a wedding and I didn't have access to my things. The flight was direct so I don't understand why my luggage was lost.
Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen.
How they offered food and snacks and drinks crew was friendly
Boarding took a bit long but other than that everything was perfect
i have a 15 hour layover and was told i would need to collect my bag, but in mexico city they just said it would beon the next flight. praying it is.
I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received.
Helpful check-in in Mexico City.
Flight attendants were amazing and the extra water and soda I asked was not an issue
I didn’t like the wait time to get in plane due to the heat
My flight was canceled and I was informed about it when I was dropping off my luggage. They suggested to put me in a new flight with stops (even I had paid for a direct flight). After a said no, they found a direct flight, however I had to wait in the airport for 7 hours! It was terrible. They should comunicate the problem in the check in, not wait everyone to arrive in the airport for that.
The flight was delayed so I was rerouted.
Comfortable seats and big recline. Crew were nice and food was great. Bathrooms were kept clean and the climate was nice.
Entertainment was not for me, have seen the movies on past flights this year and still not sure why they require their headphone jacks
Just water and pretty small snacks
The flight was delayed hours for a maintenance issue, then it was delayed further because they had to take passenger baggage off the plane from those that got tired of waiting and took another flight.
As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew.
Not one thing.
The crew was nice and professional
no entertainment. No leg room
The flight was late.
|Flights Arrive in||Seattle/Tacoma Intl|
|Flights Depart from||Brazil|
|Airlines||Air Canada, Aeromexico, LATAM Airlines, GOL Linhas Aéreas|
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