Daily cleaning, installation of cabin HEPA filters on flights from Burkina Faso to New York John F Kennedy Airport
The city center of New York is 14 miles from New York John F Kennedy Intl Airport.
New York is served by New York John F Kennedy Intl Airport, also commonly referred to as JFK, John F Kennedy, John F Kennedy Intl, or New York John F Kennedy. The airport code is JFK.
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Scores according to KAYAK customer reviews
Pros: "Everything was Excellent"
Pros: "Nothing is better service, food , beverage, everything is not good"
Cons: "Change with food quality"
Cons: "Packed plane. No social distancing!"
Cons: "food could been more better."
Pros: "The crew very a mezzaning"
Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
Cons: "Horrible food, crew wasn’t nice"
Cons: "Cheep no food"
Pros: "Good cleaning impressions."
Cons: "The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid."
Cons: "The food was terrible. Turkish airlines used tp have great food. I understand the cold sandwiches are because of Covid but they could have been much better."
Pros: "The crew was nice. But it took forever to get our luggage when we arrived. We waited half an hour!"
Cons: "The luggage took forever to come out after we landed at JFK. Also, the quality of the food was not good on the plane."
Pros: "The food"
Cons: "Boarding process. Waiting gate was small for the plane we were using"
Pros: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Cons: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Pros: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Cons: "Business class gets only one small lavatory."
Pros: "Smooth flight. Comfortable chairs for economy. Nothing to complain about."
Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
Pros: "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Cons: "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."
Pros: "I like your entertainment system, but the cushions on the headset were not the best."
Cons: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."
Pros: "Clean plane; timely; good food"
Cons: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."
Cons: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."
Pros: "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
Cons: "Their food, quality and characteristics of food."
Pros: "I am not blaming the airline at all for these inconveniences."
Cons: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"
Pros: "The care taken to wrap the electronic equipment you were mandated to confiscate. That part was handled well"
Cons: "Retrieving the electronic equipment was a chaotic nightmare. There was no order. There were two lines where passenger did line up in than others cut the line claiming they had connecting flights. Those in charge never verified whether they were connecting to another flight. Never asked for their boarding pass. I heard some laughing saying they did no have connecting flights. I better job and method of handling this situation is needed as long as the ban is in effect. Otherwise, Turkish airlines is fine. My wife and I have traveled most airlines and travel extensively. So, we are aware of good service and bad. Your service minus the electronic equipment is good."
Pros: "It was nice"
Cons: "Food was not that nice"
Pros: "The cabin crew was outstanding, food good. A good choice for drinks and very nice selection of entertainment."
Cons: "I couldn't get the on board wi fi to work for some reason."
Cons: "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"
Cons: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Pros: "Great crew"
Cons: "No kosher as ordered"
Cons: "This time the food was a disappointment. I had ordered a vegan meal and the hot course was dried up pasta, no protein."
Cons: "Service is very bad"
Pros: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"
Pros: "I love how Turkish Airlines is such a pleasant flying experience and how everything is included in the price. Delicious meals that are better than going to a restaurant, the head rests that bend in so you can sleep with or without a neck pillow (I had absent-mindedly packed my pillow in my baggage and was delighted to discover these), the little pouch of goodies (socks, slippers, toothbrush and toothpaste, eyemask, lip balm, ear plugs), and the pleasantness of the crew are all highlights for me. And I was delighted by the magical flight safety video! Thank you also for passing out little sweets on New Year's - that was such a lovely touch and appreciated. Everyone who has flown Turkish agrees it's the best!"
Pros: "Everything worked well. Service, food, entertainment, et all."
Cons: "nothing was amiss."
Pros: "Good flight"
Cons: "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."
Pros: "Best air entertainment I have ever experienced."
Cons: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."
Pros: "My JFK to IST flight on Oct 21st, the plane was nice and new. The seats were comfortable and the entertainment was up to date. The food on this particular flight was good."
Cons: "According to the Turkish Airlines site they offer free accommodations to passengers who have over 10 hr layover in Istanbul if you are an economy passenger. I was under this impression that I would fall under this category because when I initially booked the ticket (JFK - IST - LIS and return LIS - IST - JFK) my layover back to JFK was 18 hours. Two weeks prior to leaving for my trip I received a notification saying that the layover will be extended to 34 hours. Seeing that my layover was extended, I thought that Turkish Airline would offer me accommodation for both nights. When I arrived to IST (10:30pm local time) I went to the Turkish Airline transfer desk in which they said they would not allow me to have the 2 nights accommodation. After about an hour and half of discussion they could only offer me one night accommodation and changed my flight to an earlier flight. The attendant who was serving me told me to wait by the kiosk until my name was called. At the 30 minute mark I tried to ask another kiosk attendant to see what the status was and he replied back in a very rude manner saying he has no idea what I'm referring to and that essentially was not his problem. After another hour and half of waiting and seeing other frustrated passengers going to the transfer desk and not being helped, I went on the queue to see what the status of my ticket was. They finally gave me my ticket and at this point it was close to 1am. Thankfully I did research before hand and under the assumption that I was going to spend a day in Istanbul, spent $20 and got a Turkish visa prior to my travel, which according the the turkish consulate website that you can no longer get a visa while in the airport. I finally reached the airport hotel at 2:30am but the airport shuttle was to arrive in 4 hours to shuttle all the passengers back. So not only did I deal with a rude staff, but I paid $20 to be in Turkey for about 4 hours in an airport hotel."
Cons: "Check in late, rude staff, bad food"
Pros: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."
Cons: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."
Pros: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."
Cons: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."
Pros: "Although there was only one option for meals, they were good nevertheless. The entertainment on Turkish Airlines is the best I've ever seen on any international airline. There are so many options and the layout is new and modern."
Cons: "Compared to my flight from New York to Istanbul, my flight from Istanbul to New York was less wonderful. The crew was not as attentive and was not helpful in assisting the grandmother who was sitting next to me with her 2-year-old grandson who wanted to know if another seat was available. There was only once choice for the meals, which I found odd on a long international flight, but I did enjoy the meals. The plane was older than the one I took from New York and were less comfortable. I don't usually have a problem with legroom (I'm pretty average height at 5'5"), but the legroom on this flight was noticeably smaller."
Pros: "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
Cons: "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."
Cons: "We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son."
Pros: "Wide variety of movies."
Cons: "Firstly, our daughter's personal TV monitor stopped working about an hour into the flight. We asked for the TV monitor to be fixed on three different occasions and nothing was done about it so we had to share our monitor for the remainder of the 10 hour flight. Secondly, we were the last to be served even we though we were seated in the middle of the plane. When they finally got to us they didn't have anymore of the selection that we wanted so we had to settle for what was left. When we finally got our food it was ice cold! We had to ask for another plate. By this point we were starving and very upset. Overall, our experience wasn't the most ideal."
Cons: "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."
Pros: "Good in general"
Cons: "Delayed flights"
Pros: "Organized boarding relatively on time take-off. Clean lavatories."
Cons: "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"
"On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew."
"The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule."
Pros: "Crew were extremely professional"
Cons: "The seats were less comfortable for me"
Pros: "The food, air crew respectful and dedicated to duty"
Cons: "Everything was perfectly ok"
Cons: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"
Cons: "Punctuality. Time is off the essence."
Pros: "Helpful, friendly crew. Comfortable plane"
Cons: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Cons: "Better seat"
Cons: "The chicken was undercooked."
Pros: "seat not comfortable"
Cons: "more drinks along the way"
Cons: "Stop using old planes with no personal entertainment systems on the back of the seats."
Cons: "Everything starting from the check in to on board restrooms"
Pros: "Excellent crews"
Cons: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
Pros: "Crew was so nice and very helpful"
Cons: "Timing, delayed by 20 minutes"
Pros: "The food was good, seats were quite comfortable and the crew was awesome"
Cons: "The entertainment was not that great"
Pros: "Comfortable seat and fairly friendly crew"
Cons: "Better reception and understanding at the airport. The staffs are not considerate."
Pros: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Cons: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."
Cons: "The delay was too much"
Pros: "Loved the meals and the leg room"
Cons: "The entertainment could have been better but overall was not too bad"
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Pros: "The plane was spacious"
Cons: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Pros: "Free entertainment! Wish they worked with gogo to purchase WiFi though. Bathrooms are roomier than other airplanes! I’m glad the crew gave me the sandwich even though I was sleeping."
Cons: "One of the toilet covers wouldn’t stay up so you had to hold it while going. Paper towels would be nicer than tissue paper. Wasn’t able to use my boarding pass from my phone, waste of paper. Ginger ale would be a nice drink. Didn’t find a list of their drinks in magazine, that would make it easier. Whenever I needed to use the restroom they locked us out a lot whether for head count or re fueling."
Cons: "Airport facilities at Adis Ababa"
Pros: "Amazingly smooth flight and landing."
Pros: "Direct flight for a good price and great service"
Cons: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"
Cons: "No kosher food eventhogh we asked for it"
Pros: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Cons: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"
Cons: "Everything was bad, very upset !"
Pros: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Cons: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."
Pros: "Great service Seats slide forward, so comfy! Food and drinks all night On time Lots of luggage"
Cons: "No sleep with my baby!! ;)"
Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
Cons: "Food can be improved."
Pros: "The take was very smooth."
Cons: "The seats did not recline & I had a back problem"
Pros: "Friendly crew very responsive."
Pros: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Cons: "About time they introduced WiFi on flights"
Pros: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Cons: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Pros: "Very kind and attentive staff."
Cons: "Lack of customer service. Due to the delay in Washington, we missed our connecting flight. Though the EA personnel knew of our delay and missed flight, we still had to wait in line at the counter for 3 hours in order for them to put us up in a hotel and make other arrangements. Though they had 15 hours to do this for us, they did not. They served some customers and did not serve others. There was no communication whatsoever, they just handed us papers without explaining what was happening."
Pros: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Cons: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."
Pros: "flight left on time otherwise nothing noteworthy outstanding to mention"
Cons: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Pros: "Friendly staff. Plenty of food and drinks."
Cons: "Didn't like the music."
Pros: "Direct flight"
Cons: "Entertainment was not good"
Pros: "Dreamliner is a great plane"
Cons: "My luggage didn't make my connection. Came 2 days later though."
Pros: "Clean, new airline. Comfortable"
Cons: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."
Airlines flying from Burkina Faso to New York John F Kennedy Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Burkina Faso to New York John F Kennedy Airport
Masks required on board, masks provided on flights from Burkina Faso to New York John F Kennedy Airport
Social distancing seating
Middle seats unavailable to book on flights from Burkina Faso to New York John F Kennedy Airport
Testing for antibodies, testing for symptoms for flights from Burkina Faso to New York John F Kennedy Airport
Waiving of change fees. Search flexible flights from Burkina Faso to New York John F Kennedy Airport