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Pros: The extra legroom in the Classic Package Seats.

Cons: The snacks where a little on the dull tasteless side.

Pros: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Cons: Cannot really think of anything that needed attention on these flights.

Pros: Service was great and the airplane was very well maintained.

Cons: More water, I was thirsty most of the time.

Pros: Much more comfortable than I expected. Attentive flight attendants.

Cons: After flying cheapi airlines, norhing. It was a great experience.

Pros: Sleeping and being left alone

Cons: Food, Service by cabin crew because they never smiled

Pros: The lady checking me in was nice

Cons: Items were stolen from my bag

Pros: Horrible service

Cons: Nasty people

Cons: Late as always

Pros: There is nothing to like about the flight

Cons: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Pros: Great customer service!

Cons: NA

Pros: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Cons: TAP being on time and giving a reason why the flight was late

Pros: The extra legroom in the Classic Package Seats.

Cons: The snacks where a little on the dull tasteless side.

Pros: Nice and friendly crew

Cons: None

Pros: Great customer service!

Cons: NA

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Pros: All services were very good.

Cons: Overnight sleeping in extended seats in Business Class were cramped.

Pros: Quick flight

Cons: Bad delay, long security line there

Pros: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Cons: TAP being on time and giving a reason why the flight was late

Pros: The food was great and the screw were nice and young .

Cons: The boarding process and charging 95 dollars for an extra bag is crazy.

Pros: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Cons: Greater weight allowance for carry-on luggage.

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Cons: Boarding procedures

Pros: All services were very good.

Cons: Overnight sleeping in extended seats in Business Class were cramped.

Pros: Boarded fast

Cons: Hours of flight

Cons: All seats are uncomfortable on all planes

Pros: Sleeping and being left alone

Cons: Food, Service by cabin crew because they never smiled

Pros: Service and comfort.

Cons: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Pros: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Cons: Tv unit was broken in my seat.

Pros: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Cons: Nothing,

Pros: No legroom

Cons: More legroom and snacks offered

Pros: Fast boarding and on time

Cons: Another no go!

Pros: Long flight, the pillows and heavier blankets were a nice welcome. Pretty empty flight on the way to Iceland so everyone was allowed to stretch out.

Pros: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Cons: Tv unit was broken in my seat.

Pros: Crew was great, everything was timely and efficient.

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Cons: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Pros: The flat bed

Cons: The Captain made loud announcements waking you up

Pros: Boarded fast

Cons: Hours of flight

Pros: Food

Cons: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Pros: The seats are comfortable.nice leg room.

Cons: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.

Pros: Not much. Poor service, bad crew

Cons: Better service

Pros: Quick flight

Cons: Bad delay, long security line there

Pros: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Cons: More food , comfortable seats

Pros: Sleeping and being left alone

Cons: Food, Service by cabin crew because they never smiled

Pros: Service was great and the airplane was very well maintained.

Cons: More water, I was thirsty most of the time.

Pros: Seats are way more comfortable than other flight companies

Cons: Crew could have been more patient

Pros: Service and comfort.

Cons: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Pros: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Cons: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Pros: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Cons: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Pros: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Cons: More food , comfortable seats

Pros: No legroom

Cons: More legroom and snacks offered

Pros: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Cons: Tv unit was broken in my seat.

Pros: Love the 757 fleet of Icelandair. Professional crew.

Cons: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.

Cons: More comfortable seats

Pros: Crew are great. Very professional.

Cons: Can’t complain.

Pros: Boarding

Cons: Food

Pros: The getting Paris France with no delay was great! The crews where nice and the check in with quick.

Cons: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.

Pros: Yes-yes

Cons: All good