Find Cheap Flights from London to United States

They exceeded my expectation. The food. The crew. The comfort. I rarely slept on the plane. But this time I did. Wider leg room and comfortable seats..

Good good, seats comfortable, good entertainment options

Reclining seats meant cramped leg room

Possibly cleaner toilets......

Log delays

Good priority boarding

Delay

Comfort of the plane, service

No business lounge in CDG before 9am

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

Did not take the flight in the end

My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines

Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks.

My headphones and those of my neighbors did not work.

The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful.

A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives.

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Everyone on the team clearly showed up to work making every effort to do their best for the passengers. British Airways is serious about being a top choice Cartier, regardless of class of service and it shows in management, terminal care, operations and amenities and each aspect of the flight.

The food was the least positive aspect, but still much better than most. The pacing of beverage, snacks and meals was well coordinated.

Movie selection made a long trip feel very short.

Luggage didn’t arrive and was left behind during connection flight. Who knows when I’ll receive it.

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

No way to alert crew when seated in stratagem as they say

We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it

My headphones and those of my neighbors did not work.

Virgin always provides the best, friendliest, coolest service!

The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air.

The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful.

A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives.

Crew polite and accommodating. Food OK

Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade.

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

Customer service was helpful as they could possibly be.. once you are able to contact them.

It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open.

Crew is kind, polite and patient. Food portions are adequate. Entertainment is on par on upgraded 747s to other aircraft in the fleet now.

Be careful of the Chicken Curry main. Wasn’t expecting it to be extremely spicy. Seat pitch is tight but generally comfortable due to the unique headrests of these new seats. USB power was provided. Arrival into JFK was terrible. BA’s T7 is so crowded and dated I could literally touch the ceilings above my head while waiting 2 hours for immigration crammed into desolate conditions.

The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep.

The crew speaks to quick and the Australian accent is not always easy to understand

Bathrooms needed more cleaning mid-flight.

Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)

Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t.

I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

The seats weren’t comfortable enough for me to fall asleep.

Good good, seats comfortable, good entertainment options

Reclining seats meant cramped leg room

Because the flight was an hour late we missed our connection from London to Chicago. Was a day late getting home!

The Airbus was a real nice ride, with a great entertainment choices.

The only thing was the two hour delay getting out of Heathrow. But that was for safety reasons, a bag had been loaded that shouldn't have been.

Log delays

Virgin always provides the best, friendliest, coolest service!

The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air.

Great service, comfortable and punctual

The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful.

A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives.

I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on.

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

I like everything.

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

Food was great, staff was so sweet and patient

Never on time, always late, always either missing my connections or running throug the airport

I loved the seats that I got for the flight.

The food was average.

The Airbus was a real nice ride, with a great entertainment choices.

The only thing was the two hour delay getting out of Heathrow. But that was for safety reasons, a bag had been loaded that shouldn't have been.

Possibly cleaner toilets......

Customer service in London extremely helpful

Left our bags in London

Customer service was helpful as they could possibly be.. once you are able to contact them.

It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open.

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

Flight crew

Infant ticketing was royally messed up on the was out and back. Ticket booking over phone took two hours. Ticketing at seat took nearly 45 minutes. Absurd waste of time.

Crew polite and accommodating. Food OK

Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade.