$194 Find Cheap Flights from London to the United States

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to the United States departing on 3/4. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
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Best United States Flight Deals from London

Cheapest round-trip prices found by our users on KAYAK in the last 72 hours

New York
Newarknonstop$250
Los Angeles
Los Angeles1 stop$434
Las Vegas
Las Vegasnonstop$449
Miami
Miaminonstop$371
San Francisco
San Francisco1 stop$476
Boston
Boston1 stop$335
Washington, D.C.
Baltimore1 stop$348
Denver
Denver1 stop$513
Seattle
Seattle1 stop$470
Fort Lauderdale
Fort Lauderdale2 stops$445
Atlanta
Atlanta2 stops$441
Tampa
Tampa2 stops$458
Houston
Houston1 stop$490
Honolulu
Honolulu2 stops$785
San Diego
San Diego1 stop$550
Philadelphia
Philadelphia1 stop$479

Good to know

Low season

January

High season

August
Best time to beat the crowds with an average 9% drop in price.
Most popular time to fly with an average 26% increase in price.

Flights from London to the United States: the best tips from KAYAK users

Insights shared by verified travelers who flew the route from London to the United States 
ShawnFlew with British AirwaysLHR-BOSDec 2024
Know that gates are posted just about an hour before takeoff and it takes a bit of time to actually get to the gate. If you make a mistake there is no train back- you have to walk to the correct area and that are at least 10 minutes apart. Make sure to have ALL liquids ready to place in the tray at TSA
Verified travelerFlew with British AirwaysLHR-JFKJan 2025
Prepare for the unexpected. It’s a long flight and anything can happen. Have some snacks and drinks with you. And other emergency items you may need.
AlastairFlew with British AirwaysLHR-SFOFeb 2025
Make sure your free checked luggage is for outward and return flights.
JamesFlew with Virgin AtlanticLHR-MCODec 2024
We flew British Airways heading over and it was a better experience.
JaiFlew with British AirwaysLHR-BOSJan 2025
The boarding area was a bit crowded. The restaurants are serviceable, but not great.
Verified travelerFlew with United AirlinesLHR-EWRSep 2024
Heathrow was surprisingly empty, not sure if I was just lucky with the time. My transfer from Vienna was seamless, I had enough time not to rush and not too much time to get bored. I did fly with a carry on which made my trip so much more enjoyable since my last trip to Vienna through Frankfurt was a nightmare both ways my luggage was left in Frankfurt . I definitely chose my fight not through Frankfurt because of that. Newark is my preferred New York airport , arrival was a breeze
786ottoFlew with FinnairLHR-JFKSep 2024
If you have tight connection and previous flight is late , don't panic they will wait for you if you have connecting flight with same airline.
Verified travelerFlew with British AirwaysLHR-SANSep 2024
Flight overall is good. Service is very good. Bring yourself some snacks, in case the food isn’t up to your taste.
Verified travelerFlew with British AirwaysLHR-ORDSep 2024
BA had great food, should have brought a few more snacks and dressed more warmly though!
CherylFlew with British AirwaysLHR-ORDOct 2024
Make sure you pay extra for a seat. Otherwise you may not have a flight.
MeganFlew with IberiaLHR-LAXSep 2024
Pack light and know you can always get stuff when you land.
Verified travelerFlew with British AirwaysLHR-BWINov 2024
Beware of London underground and bus schedules always allow plenty (double?) advertised schedule timing for services to LHR, from city and suburbs!
ChristopherFlew with British AirwaysLHR-CVGNov 2024
Love having direct service between these two cities. Plane feels a bit outdated and uncomfortable.
KennethFlew with IberiaLHR-EWROct 2024
Heathrow is a large busy airport that requires a lot of walking.
SarelaFlew with British AirwaysLHR-JFKSep 2024
We were delayed and when we arrived there was a strike so getting through security to connect was a hassle as we had to go to another terminal and then return. We barley had time to make our connection.
CarolFlew with British AirwaysLGW-MCOOct 2024
Take the 10.40 flight not the 14.30 as it took nearly 2 hours to clear Orlando airport as there weren’t many immigration staff on duty - when i did it last year I breezed through at the earlier time
SYBIL BRENNANFlew with British AirwaysLGW-MCOSep 2024
Beware that they can change your flight last minute and put you on a flight that arrives to a different airport from your connecting flight. You are responsible for finding the transport to your connecting flight
Verified travelerFlew with British AirwaysLHR-EWRSep 2024
Do NOT choose BA! I will no longer use BA because of their lack of alternate planning! I would have been stranded in Zagreb for 2 extra days!
Verified travelerFlew with British AirwaysLHR-JFKAug 2024
People have to make sure they have plenty of time (2 hours minimum) if they need to change terminals. Heathrow is a monster airport, it's giant, so if you want to shop or eat or just look around, you need more than 2 hours between flights. Otherwise, it's great, the security was fast but thorough. I loved that I did not have to remove my shoes and the employees were patient and polite, not like at JFK. The shuttle buses are annoying, but at a huge airport like Heathrow, it's a must. The drivers of the shuttles are crazy, they don't care if people are falling down or not, they drive aggressively. However, people cannot fall down because the buses are packed to the gills. So, instead of shuttles, a looping airtrain would be a much more convenient and probably faster way of connecting the terminals, just like at JFK. The frequent flights between London and New York are much appreciated.
Verified travelerFlew with American AirlinesLHR-PHLJul 2024
Make sure you are at the airport at least 3 hours early to ensure that you can check in, go through security, and so that you can find your departure gate within plenty of time so you are not rushing.
JamesFlew with British AirwaysLGW-MCOJun 2024
When Checkin in at the airport, if you request a window seat make sure it is a window seat and ask to see a seating plan before you accept the seat.
Verified travelerFlew with British AirwaysLHR-ORDJul 2024
Gate 10 is a train wreck because there are multiple gates distinguished by a letter following A10. If possible get there as quickly as possible to find the appropriate gate.
KateFlew with British AirwaysLHR-DFWJun 2024
Leave plenty of time for layover in US as the queues for immigration are very long and you are likely to miss your connecting flight
Verified travelerFlew with British AirwaysLHR-PITJun 2024
By your own food and have your own music. Upgrade your seat if you have the funds!
KatarzynaFlew with British AirwaysLHR-IADJun 2024
It would be nice to know beforehand which aircraft is flying on that route.
DeborahFlew with IberiaLGW-MCOJun 2024
Most of the main airlines have good boarding, entertainment and flight experience
Verified travelerFlew with British AirwaysLHR-ORDJun 2024
Person’s should do their due diligence of airlines before booking flights.
BrianFlew with British AirwaysLHR-IADJul 2024
Fly KLM or Lufthansa or any carrier besides British Airways.
TracyFlew with British AirwaysLHR-LASJul 2024
Again, connecting flights can always be a challenge. All you do is prepare for the worse and be patient.
PhilFlew with British AirwaysLHR-DENAug 2024
Sit in the front part of the plane if you want service.
WendyFlew with IberiaLHR-PITJul 2024
This is a good service to a smaller gateway airport. It's usually full. This service is why we selected BA. If you've prepaid for your seats be prepared for them to switch the plane configuration and reassign your seats. You'll have to apply for this refund too since it's not automatic. These refunds should be automatic not a chore for you to get your money back, especially when you have selected seats you personally want.
SimonFlew with British AirwaysLHR-LAXJun 2024
If flying business class I’d research which cabin your aircraft operates. BA have some old business class on the 380 and new business class on the 777. (And 350). The new cabin is so much better. But the food just isn’t as good as it used to be
AntonellaFlew with IberiaLHR-EWRJul 2024
London makes you take out every single toiletry even below 100ml and if they don’t all fit in one tiny bag, they make you throw it away. Check everything in your checked luggage!
Anne KatherineFlew with IberiaLHR-PHLJul 2024
Need more snacks. As meals not big and need more to eat Also take own water on board as not enough drinks offered from cabin crew - can feel dehydrated during flight
JeffFlew with British AirwaysLHR-IADAug 2024
We booked with American due to code share. Would try any other business class except British Airways.
RyanFlew with British AirwaysLHR-PHXJul 2024
Don't fly British airways. They are late and their response was not adequate for the circumstance.
Jan-FlorinFlew with American AirlinesLHR-LASJun 2024
Take a lot of patience as there is no smoking ward in the whole airport.
PamFlew with IberiaLGW-MCOApr 2024
If flown with various airlines over 25 years, they have all been very good, I wouldn't date one over the other fur service, baggage allowance and flight cost are my deciding factors. Terminal C the new term I am at Orlando is very spacious, clean, clear signage, but be aware there is a 10 minute walk from the plane to the luggage collection and border control area. Ask for assistance if you have any issues walking that far yourself or with children.
ElizabethFlew with DeltaLHR-JFKMar 2024
Delta is my go to airline when I fly they have never lost my luggage or made me miss a connecting flight. The one time I missed a connecting flight because TSA was shorthanded and border entry lines were massive Delta booked me on a new flight the following morning and put me in a hotel for the night. 95% of Delta employees are friendly, cheerful and appear to be happy to to take time to help their customers.
Verified travelerFlew with American AirlinesLHR-SFOMar 2024
Heathrow is vast, allow plenty of time to drop bags and go through security. At San Francisco the immigration takes a bit of time and we had to wait around 1.5hrs, bare this in mind when booking car rental. The is a shuttle train from the airport to the car rental area which is very slick and efficient.
SuzanneFlew with British AirwaysLHR-PITMay 2024
1 - bring a portable battery backup because you can't rely on the outlets at your seat to be working. 2 - download movies/shows to your device, because you can't rely on your headphones or screen to be working. 3 - download any work, as possible, to your laptop, because you can't rely on WiFi to be working.
JenniferFlew with United AirlinesLHR-IADMay 2024
Good luck with the flight, make sure you eat before you board the plane because that's a long flight for the food that is served on that plane.
Juan LuisFlew with DeltaLHR-JFKApr 2024
- Enter as much information as possible using the Delta or Virgin Atlantic app. - Confirm which is the Terminal of your departure. - Arrive three hours early at the airport.
EmilyFlew with British AirwaysLHR-ORDMar 2024
Bring as few liquids as possible or put them in checked bag. They are very strict at Heathrow about all of them fitting into one small ziplock bag
Verified travelerFlew with British AirwaysLHR-BOSMar 2024
If you are arriving on a late flight check in to an airport hotel at Logan. Good choice, easy access and good start to your trip
Verified travelerFlew with American AirlinesLHR-LAXMar 2024
book with american airlines they are very nice! food is amazing so you don't need to buy foods before you board.
Verified travelerFlew with British AirwaysLGW-JFKMay 2024
BA is very good and I would travel with them again. the crews are wonderful
Verified travelerFlew with British AirwaysLHR-PHXMay 2024
Arrange a wheelchair and hope it arrives if you are at all handicapped.
Verified travelerFlew with IberiaLHR-ORDMay 2024
If you haven't flown with them before, try British Airways. A great experience.
VaitsaFlew with British AirwaysLHR-JFKApr 2024
Be on time and be ready for gate changes!!
Verified travelerFlew with British AirwaysLHR-BOSMar 2024
everything went smoothly, found my connection very easily
Ana-MariaFlew with IberiaLHR-SFOMar 2024
In London triple check your flight they have multiple leaving for the same destination once - it is easy to get them confused
RickFlew with British AirwaysLHR-BNAMay 2024
Not a big fan of British Air but use them due to nonstop flights from Nashville. Have flown 12-15 legs with them and seems to be some issue with delays, equipment, etc. most of the time. The new aircraft is a big upgrade in business class seating, Also, LHR is always a hassle to connect through but due to the nonstop from BNA, we will probably continue using BA.
RandyFlew with British AirwaysLHR-BOSMay 2024
Be aware that the cost for your luggage has gone up to $75!!
Verified travelerFlew with British AirwaysLHR-AUSMar 2024
Eat before your flight if possible as inflight meals are pretty bad.
Verified travelerFlew with British AirwaysLHR-PHLApr 2024
Heathrow is not an easy place to fly from
Verified travelerFlew with British AirwaysLHR-DENDec 2023
We always fly BA or AA. They have a direct flight to and from Denver. We prefer British airlines and always fly through Heathrow It’s a massive airport but pretty easy to navigate even from the train station and the underground
FarhanFlew with British AirwaysLHR-EWRJan 2024
Update your planes, clean your planes. Update ur systems, update your touchscreen it is not 2010. Update the food selection and chefs who are making food. Add more variety! Clean your planes!
KaishaFlew with British AirwaysLHR-MSYFeb 2024
If flying during Mardi Gras season, prebook a cab from the airport as you may be waiting a while. Security is swift
StephenFlew with British AirwaysLHR-BOSJan 2024
My best tip is make a ton of money, so you can afford to fly business or first class.
SarahFlew with British AirwaysLHR-PHXFeb 2024
Emirates airlines and qatar airways are the best i have tried
MandyFlew with British AirwaysLHR-JFKJan 2024
I think night flight is always the way to go.
Verified travelerFlew with British AirwaysLHR-EWRFeb 2024
If food allergies consider flying a different airline
LeviFlew with British AirwaysLHR-AUSJan 2024
Consider paying premium to stay out of economy.
Verified travelerFlew with American AirlinesLGW-MCOFeb 2024
The more you can do at home online before you leave makes it easier for you to just enjoy the airport before your flight. And just remember if you purchase food from WH SMITHS to eat it or bin it on the plane because it will add 30 minutes on your journey been escorted to extra security for having sandwiches. A reminder on the plane about food items to dispose it before you leave the plane would have helped.
WarrenFlew with United AirlinesLHR-IAHJan 2024
The ground transportation situation (Uber, taxis) at International Arrivals (Terminals D/E) is frankly pathetic for a major American city. Way too many people and cars for the allotted space. I would recommend taking the mini-train to another terminal (A,B or C) and getting an Uber there, rather than trying to navigate International.
Verified travelerFlew with British AirwaysLHR-EWRFeb 2024
Even if you have a long layover, be prepared to travel a long distance to your gate once it gets announced. Do not delay in heading to the gate. Be prepared for a very crowded airport experience.
Verified travelerFlew with FinnairLHR-BOSDec 2023
If you’re looking for a hassle free and good customer experience, avoid BA; Fly American. As soon as you board the plane, set your watch to local US time to help adjust to the time difference.

FAQs - booking United States flights

  • Which United States airport is nearest to Washington, DC, when flying from London?

    Travelers from London to Washington, DC, can choose to arrive at either Washington Dulles (IAD) or Washington Reagan (DCA) in Virginia, or Baltimore/Washington (BWI) in Maryland. Of these, Washington Reagan is certainly the nearest to the capital.

  • Are there direct flights from London to the United States?

    Yes, carriers such as British Airways, Finnair, American Airlines, Lufthansa, and Iberia all offer direct flights from London Heathrow to destinations in the United States. Jet Blue also offers some direct flights from London Gatwick. It’s sometimes less expensive, however, to book a flight that includes a connection, such as itineraries offered by carriers like United Airlines and Iceland Air.

  • What are the passport and visa requirements for entering the United States from London?

    All visitors to the United States are required to present a valid passport for entry into the country. Visa requirements vary by nationality, so it is always a good idea to consult with an American embassy before departure. Generally speaking, citizens of the United Kingdom do not require a visa for brief or non-educational or work purposes.

  • Can I store my bags in a United States airport if I have a brief turnaround from London?

    Unlike many airports in Europe or the United Kingdom, the Transportation Security Administration no longer allows for baggage storage or lockers in any United States airport. However, if you will only be in the country for a brief time, many hotels offer baggage holding services for guests arriving or departing outside of normal check-in and check-out times. You can call ahead to make arrangements if this service is needed.

  • How long is the flight to the United States from London?

    Flights to Chicago8h 35m
    Flights to Cincinnati8h 13m
    Flights to San Francisco10h 47m
    Flights to Phoenix10h 28m
    Flights to San Diego10h 50m
  • What is the cheapest flight to the United States from London?

    The cheapest ticket to the United States from London found in the last 72 hours was $194 one-way, and $333 round-trip. The most popular route is from London to Phoenix Sky Harbor Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $311.

  • Which airlines fly to the United States?

    American Airlines flies most frequently to Phoenix Sky Harbor Intl from London. In general, Finnair, British Airways and Iberia fly the most to the United States.

  • How does KAYAK find such low prices on flights from London to the United States?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to the United States.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to the United States?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight from London to the United States is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to the United States?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly from London to the United States with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to the United States?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from London to the United States up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

See more FAQs

Top tips for finding cheap flights to the United States

  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be July and August. The cheapest month to fly from London is February.
  • Morning departure is around 13% more expensive than an evening flight, on average*.
  • Flights to the United States from London depart from either Heathrow (LHR) or Gatwick (LGW). While departing from Gatwick can be cheaper, Heathrow offers a wider choice of major carriers and direct flights.
  • You can fly nonstop from London Heathrow to several major destination cities in the United States like New York, Chicago, or even Miami on major carriers like American Airlines, British Airways, and Finnair.
  • The United States has many popular destinations, although some will require a domestic connection when flying from London. Consider flying to a major hub like Newark or Minneapolis for an inexpensive connection to other cities.
  • If you’re traveling to the western United States, carriers like American Airlines, British Airways, and Finnair offer direct flights from London Heathrow to Denver, from which it’s easy to connect to most western destinations.
  • Taking a long-haul flight from London Heathrow to Seattle? Be sure to stop by the lounge and spa located after security in Terminal 5B to relax and rejuvenate before your flight.
  • London Gatwick features several parking options for travelers visiting the United States, including a valet service that will allow you to save time before take-off and again upon return.
  • When flying to the United States from London, be sure to remember that air fares can increase dramatically around certain American holidays like Thanksgiving and Memorial Day.
See more tips
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

Top 5 airlines serving from London to the United States

Need help choosing which airline to fly with from London to the United States? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 8307 reviews
8.2Boarding
8.5Crew
7.9Entertainment
7.3Food
8.0Comfort
Airline reviews

Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.

8.0 ExcellentMichael, Feb 2025LGA - CMH
Read more Delta reviews

Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.

Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.

Everything was ok!! Just bags came up a little be late.

Tasty snacks. On-time departure and early arrival. Luggage arrived quickly at the carrousel. The only negative was a man behind us that was heavily inebriated. He was served 3 double drinks during the flight. There was no telling how much he had before the flight. He was so out of it that he spilled a drink and broke the heavy liquor glass on the floor. I don't believe he should have been served so much alcohol on a two-hour flight.

Kind staff. Snacks are small but that’s the new normal.

The young man who was our flight attendant in first class was lazy and did not do his job well at all. Never offered drinks upon boarding - actually I take that back... said "are you okay with water" as if I do not want to get you anything else, only passed the snacks around once, got my drink order wrong and then never offered a second round of drinks. He was the worst I have ever seen on Delta and we fly a lot.

The crew was very kind and always smiling. The seats were great and I was very comfortable during the flight. The only thing I didn't like was that the lavatories got really dirty at some point during the flight. Other than that my experience was great

Great service. Great staff. Boarding was a little slow, but I think there was a service dog slowing things down.

Flight left early and arrived early. the whole trip was excellent.

It was terrible, I sat next to a person with a cat, I'm allergic to animal dander, my discomfort was extreme

Everything was on time, we arrived early, everything worked well.

Almost everything was outstanding. First, we boarded on time and the flight crew did a great job getting everyone seated. Then the pilots took their time and care to make sure the plane was full de-iced three times as there was a bad ice storm a few hours earlier. The plane ride was smooth and comfortable and even the economy seats had decent room and comfort. Flight Attendant Lisa went above and beyond to make sure I was comfortable - she is outstanding. The only thing wrong with the flight, and it is something which needs to be addressed, is that the gate to gate time was over 6.5 hours and not one meal was served. The only thing offered to eat were two small cookies for a transcontinental flight - unacceptable. Charge me more but give me a meal for a long flight. Thankfully Lisa found something for me.

The only thing is if Wi-Fi is available after you land and taxi to the gate. It takes forever to get to the gate, and having the Wi-Fi continue would be great to bide the time at least 5 minutes before you arrive at the entrance. That is my only comment; otherwise, everything was good.

I got bumped due to weight restrictions even tho there were empty seats on my flight. I got put on an other flight with a stopover. My flight that originally was going to take 5-6 hours ever up being 14+ hours and my luggage arrived to my destination without me because I was made to check in my luggage on my original flight when I was deemed ok to board only to be asked to deplane. Worst flight experience.

Amazingly comfy flight - I had upgraded for a reasonable price and it was worth it. The food also was good.

The drinks selection could be improved some. I like the fact that I can pick my seat and get upgraded fairly ofter.

Checking in at the counter was very disappointing. The lady had a very bad attitude and smart at me. She had no smile, did not greet me by name, or acknowledge me as a valued customer. Poor reflection of the airline.

Had to wait on pilot and crew to depart and had to wait to arrive at the gate because they only had 2 crews working. Delays, delays....Planes just keep getting smaller and tighter and they nickle and dime for everything. When will an airline actually wake up and make flying more enjoyable?

Angela was the best fa ever. She made that 8 hour flight a breeze

Kayak boarding information contained inaccuracies that would have not existed if booked directly with American. Paid for preferential boarding, was last to board.

At Barcelona, you have to get your passports checked before going to the E gates so give yourself time for that. The restaurants around the D and E gates are really limited compared to prior to passport control. On boarding, the gate staff tried to charge me EUR100 for my carryon, saying it was too big. I put it in their ‘measurement box’ and it fit with the top slightly protruding where the handle was. The gate staff then said my bag was ok to carry and put an ‘approved’ tag on my bag. I was bussed to the plane I boarded a ‘Level’ carrier which I had not heard of before. If you booked through a code share like American, you will be served food and alcohol on the plane. They do not provide complimentary ear phones or blankets. The internet was free but only for texting. WhatsApp worked but Spotify did not. Entertainment choice was adequate, movies were old and selection was limited. On arrival at LAX, my checked in bag was damaged as the wheel was broken. I am taking this up with Iberia. Their website and customer service was moderate in terms of user friendliness. You have to have all your documents and prepared to be patient and persistent. Let’s see how this goes. All n all, for the price I paid, I would recommend Level.

Was very unhappy with the entire process, from check in to boarding to the comfort of the flight. Did not enjoy the flight on Level.

Overall a great. However, the seating is way too narrow, for guys with any shoulder width. Luckily the crew moved the guy next to me, or it would have been miserable.

The staff on our flight from Charlotte to Boston were very friendly.

Alaska located my mother, aware that she had mobility issues and they seated her closer to the door. She and I were seated together so I felt more secure to be able to assist her. The desk attendant reviewed what steps to take when boarding. Allowed us to board first, we loved that. I was allowed time to help her board slowly, seat her, put all her things in their place before the crowds came through. These small details made me want to travel Alaska more when possible.

The flight was decent. I purchased my flight through Iberia, traveling with my elderly mother with mobility issues. I try to pay for luggage and seats online prior but Iberia website directs me to AA website. AA airlines website does not recognize the record locator. My mother and I are separated and each get a middle seat. She is seated the furthest away from a bathroom. I had to sit behind her to see her wave at me to use the bathroom. Lights out on the flight and I could not see her wave and she is not tech savvy to push an attendant button even though I showed her how. The attention to this detail puts AA at the bottom of my list when traveling with my elderly mother. Bad execution and handling when servicing those with extra needs due to mobility. I could not get her to the bathroom because she’s slow and she had to wait for me to get up from my middle seat then move her out of her middle seat. She had an accident which required that I hel her clean up before taking her back to her seat.

The flight staff was excellent, one of the best I've had. Food and wine was very good and seats very comfortable. Luggage came out pretty quickly too considering the number of passengers. Also, excellent internet. The only thing that could have been improved on was the choice of movies -- kind of limited and not great selections.

The plane was not well maintained. The entertainment system didn’t work properly, eg moving map. Many of the seat controls did not work. Cabin temperature fluctuated considerably during the flight. The seat allocated was poor, it was noisy and offered no privacy. The perfume in the toilet triggered severe allergies. Crew was very goid.

Seats are too tight. Small space for long flights very inconvenient.

The flight was delayed over 3 hours and at the gate, we waited for an hour to start boarding. The gate lack of communication with the passengers was atrocious and when asked they even said they didn't work there and were just standing in for someone else so they couldn't give us an information about the flight status. The crew did not offer blankets, pillows nor headphones.

I was not expecting having to pay for headphones, water and basic food in a 9 hours flight. Price for this flight was as high as any other, still I had to pay 4 lbs for a can of sprite. On top of that flight attendance gave a bothered look when I asked her for some ice for my soda. She reluctantly when to get it, brought me literally 3 cubes and walked away without looking at me to avoid another request. I couldn’t believe it. She was soooo rude. I will never book on Norse again and I will let everyone I know about this. Unforgivable, very bad customer service.

Great crew. Customer support is pretty much non existent. I had 2 tickets that were not used, the flight was overbooked. I think I should have been reimbursed for the unused tickets.

The movies were super old. The crew did not offer WATER???? 5 hours os flight and did not get WATER? Norse is the worst company I ever used and never will use again.

Why call us to board if we’re going to be made to stand in the tunnel for 20 minutes. Really hard for people with little children. Plus it took me ages to check in because my seat in Premium was overbooked so I didn’t actually have a seat. I did end up receiving my seat in Premium but there was a lot of stress and confusion beforehand. Hope is it possible to overbook seats? Especially in Premium!

We flew one way from Gatwick, London to JFK NY For 2 people $1200 and no food offered not even water. You had to buy food. Norse advertises as a low fare transatlantic airline, they may want rethink that. Crew, flight was fine. Ironically we flew American from JFK to Heathrow for $1000 (2people) and included food and drinks.

Longest check in line I have ever seen- brutal and airline personnel hustled me about the size of my bag even though I showed them that it measured exactly to the measurements posted on their site. Just super annoying- I get it - it’s a budget airline and you get what you pay for. Most of the flight were young people who seemed to have never experienced international travel. It’s worth paying for a seat otherwise you will be uncomfortable.

We flew premium on the way TO London but went back to economy for this flight. The differences I note here may be colored by changing service. The crew was professional and polite but cold on this flight and class of service. They seemed to want to have as little to do with us as possible, beyond providing the basic services in economy. The aircraft was still good though, and the pitch was about as tight as expected - manageable but no extra personal space to spare. Overall I would certainly fly Norse Atlantic again, given the opportunity.

The crew really made the difference. Some of the friendliest cabin crew I have ever encountered- they seemed genuinely happy to be there, and took pride in their airline and aircraft. The Dreamliner was quieter than legacy aircraft and while meals weren’t to our preference, they were at least something to keep us going!

I loved the ability to upgrade my seat which was worth it. The large seat and ability to recline made it comfortable to fall asleep. My only two complaints were entertainment (movie selections were old) and approx 30 mins before landing the crew started to collect the blankets despite the cabin air temperature remaining cold. Maybe wait for passengers to get off the plane before collecting the blankets.

Excellent! Although it stinks to pay extra for leg room and then have no screen option.

They did not provide free WiFi, It could be purchased for, I think, around $25, This seemed excessive.

Reliable, great value, but not outstanding in any aspect. This is similar to the experience you get in most international carriers like Etihad or Delta.

Flight got diverted because of an emergency and the crew were fantastic and probably saved that passenger’s life. While in emergency landing some measures could have been taken to prevent additional delays. In general not great experience with BA. I used to fly BA years ago all the time, very disappointed by the whole experience, seats were tight, bathrooms tight.

Business class area too small and chair and equipment not comfortable .

Lost my luggage in London Was double charged for luggage

Boarding could have been better organized. The one member of staff disappeared for a while so boarding by group relied on honesty.

I never made this flight but the staff helped to get me rebooked (see previous review)

The seat was very uncomfortable. It helped to use the foot rest. Could not sleep because of the seat.

The seats are incredibly uncomfortable. My luggage didn't make it on the flight from London to Nashville.

The plane itself is old and way overcrowded. The crew do a great job of trying to mitigate. It is just uncomfortable for over 8 hours, bearable, but barely. Boarding, and the baggage game, is ludicrous. Why charge extra to check bags when there is not enough room for everyone to "carry-on" and checking is needed? I do not think these issues would be different with other airlines, I believe it is the attitude that squeezes every penny out of each traveler.

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