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London to United States Flight Information

Flights Arrive in United States
Flights Depart from London
Flight Price $258
Airlines TUI, SWISS, British Airways, Air Europa, Virgin Atlantic, WOW air, Air Canada, Norwegian Air UK, KLM

Book cheap flights from London to United States (round-trip)

Airports
Origin
London
$287
only
$287
$258
only
$258
$317
only
$317
Destination
New York
$317
only
$317
$332
only
$332
$288
only
$288
Charlotte
$329
only
$329
Detroit
$330
only
$330
Orlando
$258
only
$258
$339
only
$339
Fort Lauderdale
$326
only
$326
Dallas
$341
only
$341
Boston
$287
only
$287
Wed, Apr 24
LGW
London Gatwick
SFB
Orlando Sanford Intl
9h 15m
Wed, May 8
SFB
Orlando Sanford Intl
LGW
London Gatwick
8h 05m
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 61 reviews
Boarding
8.0
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
PUJ
BRU
Excellent 10.0

Pros: Very modern

Cons: Newer movies

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

BRU
MIA
Mediocre 2.0

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

Thu, Mar 21
LHR
London Heathrow
BOS
Boston Logan International
19h 05m
Tue, Mar 26
BOS
Boston Logan International
LHR
London Heathrow
22h 40m
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,745 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
TXL
Excellent 10.0

Cons: A little more clean seats

LHR
ZRH
Excellent 9.3

Cons: Swiss precision

MIA
ZRH
Excellent 10.0

Pros: Everything

ZRH
FCO
Okay 5.6

Pros: The space of the seat is wide. Nice chocolate.

Cons: First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking.

BCN
ZRH
Poor 0.0

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Fri, Mar 22
LHR
London Heathrow
JFK
New York John F Kennedy Intl
11h 00m
Sat, Apr 27
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 20m
Trip: 37 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 27
LGW
London Gatwick
BOS
Boston Logan International
10h 15m
Mon, Apr 1
BOS
Boston Logan International
LGW
London Gatwick
10h 10m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,315 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
PHX
LHR
Okay 4.0

Pros: None

Cons: None

AMS
LHR
Excellent 10.0

Pros: Crew was amazing

IAD
LHR
Good 6.0

Pros: I was the only on 3 row seats and slept 5 hours

Cons: My trip was longer than 15 hours. I bought it under 10 hours

FCO
LHR
Good 6.6

Cons: Food

CLT
ORD
Good 6.0

Cons: Flight were delayed abnd canceled

Fri, May 3
LGW
London Gatwick
JFK
New York John F Kennedy Intl
12h 50m
Sun, May 12
JFK
New York John F Kennedy Intl
LGW
London Gatwick
13h 20m
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,773 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
UIO
GYE
Mediocre 2.0

Cons: It is an airline that deceives you

MAD
AMS
Mediocre 3.0

Cons: El tiempo de espera se retrasó demasiado tiempo

MIA
MAD
Mediocre 3.3

Pros: Le personnel à bord était très accueillant et professionnel

Cons: L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol

BIO
MAD
Good 7.0

Cons: There was charge for a checked bag which I thought on booking was included

MAD
ZRH
Excellent 10.0

Pros: Friendly and the seats were more comfortable I think.

Wed, Mar 27
LHR
London Heathrow
FLL
Fort Lauderdale
16h 49m
Mon, Apr 1
FLL
Fort Lauderdale
LHR
London Heathrow
12h 05m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,363 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
JFK
Excellent 10.0

Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.

Cons: Boarding can get crowded so don't be in a rush

JFK
LHR
Okay 4.0

Cons: Bad entertainment system

APW
SYD
Excellent 9.0

Pros: As usual, punctual flight with friendly crew.

Cons: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).

LAX
MEL
Excellent 10.0

Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you

JFK
LHR
Okay 4.6

Cons: They have to uptade the airplanes

Wed, Mar 20
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
11h 15m
Wed, Mar 27
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EWR
KEF
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
AMS
Mediocre 3.0

Pros: The flight was held when our previous flight was delayed so no rebooking was necessary.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

Thu, Mar 21
LHR
London Heathrow
LGA
New York LaGuardia
23h 33m
Mon, Mar 25
LGA
New York LaGuardia
LHR
London Heathrow
9h 50m
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,561 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
SAN
Excellent 8.0

Pros: On time.

YUL
EWR
Good 7.2

Pros: The boarding was good and effective, Entertainment was good.

Cons: The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked.

BDA
YYZ
Good 6.3

Pros: The staff are friendly

Cons: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

PVG
YUL
Excellent 8.0

Pros: Good service good flight fair food and nice seat.

Cons: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.

YYZ
YVR
Okay 5.3

Pros: The movies.

Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Wed, Mar 20
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Wed, Mar 27
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Trip: 8 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 7 reviews
Boarding
5.9
Comfort
5.9
Crew
6.2
Entertainment
6.3
Food
4.8
JFK
LGW
Mediocre 3.0

Pros: Nothing notably. One would assume price but it wasn’t particularly different than non budget airlines. I didn’t know Norwegian was a budget airline until I got to my destination and was complaining about how bad my traveling experience was and they told me it wasn’t because Norwegian is a budget airline.

Cons: I had a backpack and duffel back for an 8 day trip overseas. I get this is a budget airline but Ryan Air works because the sacrifices make sense given the distances they travel aren’t hours. Shoving people on a flight like that with tight space, no food, no entertainment and charging me $65 for a duffel bag that you force me to check because I’m carrying 11 kilos in two small bags? Pass. Costing $50 less is far from worth it and I regret not opting for british or pretty much any other airline.

JFK
LGW
Mediocre 2.3

Pros: Nothing

Cons: Don't have dinner. I must payed for eat something. The seats are very small. Is uncomfortable. Never more I Will fly with this Air company.

LGW
JFK
Mediocre 3.3

Pros: NOTHING!!!!!!

Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

SIN
LGW
Excellent 10.0

Cons: Everything.

BOS
LGW
Mediocre 3.0

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Fri, Mar 22
LHR
London Heathrow
DAL
Dallas Love Field
28h 57m
Fri, Mar 29
DAL
Dallas Love Field
LHR
London Heathrow
36h 51m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,776 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
ZRH
AMS
Excellent 9.6

Pros: Crew was in a festive mood, the meal was unexpectedly delicious

Cons: Seats ok, but could be more comfy

TLV
AMS
Good 7.3

Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing

BOM
AMS
Okay 4.0

Cons: I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines.

PRG
AMS
Mediocre 3.2

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

EBB
AMS
Excellent 10.0

Pros: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Cons: tough to sit on a plane for 9.5 hours

Wed, Apr 24
LGW
London Gatwick
SFB
Orlando Sanford Intl
9h 15m
Wed, May 8
SFB
Orlando Sanford Intl
LGW
London Gatwick
8h 05m
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 61 reviews
Boarding
8.0
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
PUJ
BRU
Excellent 10.0

Pros: Very modern

Cons: Newer movies

LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

FNC
LGW
Good 7.6

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

BRU
MIA
Mediocre 2.0

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Sun, May 12
LGW
London Gatwick
JFK
New York John F Kennedy Intl
32h 59m
Fri, May 24
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 144 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LGW
JFK
Excellent 10.0

Pros: Being kept informed all the way from Gatwick to JFK Being able to depart and arrive on time Having very pleasant and attentive crew.

Cons: Liked everything.

LGW
JFK
Okay 4.0

Pros: I can't believe how close the seats are. The lady behind me got mad at me for wiggling in my seat. My butt was sore as the seat is so small and the guy next to me had his arm on the console all the time so I had to lean left the whole trip. I couldn't charge my phone for 8 hours of the flight so when I got to JFK my phone was dead. It doesn't heart to put power plugs in every row. This is the 21st century and this is British airways representing great Britain. I guess gb isn't great no more. One more thing I don't eat pork and when the flight attendant offered me dinner she said I only have sausage. Be considerate on passengers that don't eat pork

Cons: Nothing

LGW
JFK
Good 6.3

Pros: It is great that they give every person a blanket and pillow on boarding. Flight was nice and dark. The flanges that pull down on either side of the headrest to lean your head into are genius.

Cons: Flight was late and announcements were not understandable over the PA. While I understand that seats are made for the "average passenger" and at 5'2" I am on the very low end of that, seat was very uncomfortable with a metal bar higher than the seat cushion poking forward where the cushion met the seatback. The temperature was extremely variable and when my seat mates who did not speak English very well tried to flag a flight attendant down to get an extra blanket, the flight attendants actively ignored them, so I hit my assistance button and my light went on, then after some time it went off again without our being helped so I hit it again about 10 minutes later and my light went on again but was again ignored. Then the attendants started selling things from the flight magazine and looked the other way as they went by my hopeful beacon. When they finally did get to me, I got a curt "I'll see if there is anything I can do" and she went off, returning 5 minutes later with one blanket when there were two people. Later on I saw her give blankets to others, and I found that strange.

LGW
JFK
Good 6.6

Pros: On time. Helpful staff on the plane.

Cons: I had two flights on British Airways on the same day separated by 4 hrs. The " system " would not allow my baggage to be sent to the final destination forcing me through the long arrivals line and then back through the lines for screening a second time for the day. That is not at all customer oriented !

LGW
JFK
Good 6.0

Cons: The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest.

Wed, May 22
LHR
London Heathrow
BOS
Boston Logan International
12h 50m
Mon, May 27
BOS
Boston Logan International
LHR
London Heathrow
29h 00m
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,745 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
NCE
Excellent 10.0

Pros: Great scenery!!!

ZRH
JFK
Excellent 10.0

Pros: We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced.

Cons: I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone.

BOS
ZRH
Excellent 8.4

Cons: Difficult if not impossible to sleep in coach

LHR
ZRH
Excellent 9.3

Cons: Boarding time needs to be longer. Also, too little time between connecting flights.

BOS
ZRH
Okay 5.6

Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Wed, May 8
STN
London Stansted
SWF
Newburgh Stewart
54h 35m
Wed, May 29
SWF
Newburgh Stewart
STN
London Stansted
21h 25m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Tue, May 14
LGW
London Gatwick
JFK
New York John F Kennedy Intl
12h 50m
Sun, May 19
JFK
New York John F Kennedy Intl
LGW
London Gatwick
13h 20m
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,773 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
MAD
OPO
Excellent 8.0

Pros: Efficiency

Cons: All ok

CDG
AGP
Excellent 8.0

Pros: Smooth flight

Cons: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

MAD
MIA
Good 6.0

Cons: didn't like the food at all!

MAD
MIA
Okay 4.3

Cons: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

MAD
BCN
Good 6.0

Cons: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Wed, Mar 27
LHR
London Heathrow
BOS
Boston Logan International
12h 25m
Mon, Apr 1
BOS
Boston Logan International
LHR
London Heathrow
11h 28m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 379 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BOS
Okay 4.4

Pros: Flight on time

Cons: Could not find any electric power for my computer in terminal 5 Seats totally incomfortable, no good support for my back, less space for my long legs in this intercontinental flight than in the previous Geneva-Heathrow flight. Food far too greasy, no fruit, no vegetables. No electrical power for the computer, only for the phone. And the landing in Boston: the captain just "threw" the plane on the runway. I thought he had a lot of cross wind. Talked to him later. Told me this was the normal procedure ?? The crew: some are doing very well, with enthusiasm, some of them could do another job.

LHR
BOS
Excellent 8.0

Pros: Flight was on schedule

Cons: Food was poor Service was mechanical non personal

LHR
BOS
Good 7.6

Pros: the crew, watching movies on the flight

Cons: all the sick people around us, small spaces, food, arriving late due to airports (not the flight itself!)

LHR
BOS
Excellent 10.0

Pros: The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!

LHR
BOS
Excellent 9.6

Pros: Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient

Cons: N/A

Wed, Apr 17
LGW
London Gatwick
SFB
Orlando Sanford Intl
9h 15m
Wed, May 1
SFB
Orlando Sanford Intl
LGW
London Gatwick
8h 05m
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 61 reviews
Boarding
8.0
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

BHX
LCA
Good 6.3

Pros: They kept us up to date about delays

Cons: The delays

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

ONT
SFO
Okay 4.0

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

Thu, Mar 28
LHR
London Heathrow
CLT
Charlotte Douglas
16h 46m
Thu, Apr 4
CLT
Charlotte Douglas
LHR
London Heathrow
10h 20m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,365 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
MIA
Excellent 8.3

Pros: Crew were wonderful when I was nauseous from turbulence

LAX
SYD
Excellent 10.0

Pros: Comfort, service food and entertainment. What more can you ask for.

Cons: Nothing. ]

MEL
HKG
Excellent 8.3

Pros: We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.

Cons: I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted

ATL
LHR
Excellent 9.3

Pros: I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

Cons: The seats weren’t comfortable enough for me to fall asleep.

LHR
JFK
Excellent 10.0

Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.

Cons: Boarding can get crowded so don't be in a rush

Thu, Apr 4
STN
London Stansted
BOS
Boston Logan International
11h 15m
Sun, Apr 7
BOS
Boston Logan International
STN
London Stansted
10h 10m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: Nothing!

Cons: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

DUB
KEF
Excellent 8.0

Pros: All comfortable & smooth.

Cons: All good.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

LGW
KEF
Mediocre 3.3

Pros: Crew was wonderful.

Cons: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

BWI
KEF
Mediocre 2.0

Cons: Everything.

Wed, Mar 27
LGW
London Gatwick
MCO
Orlando
9h 30m
Sun, Mar 31
MCO
Orlando
LGW
London Gatwick
8h 55m
Trip: 5 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 37 reviews
Boarding
5.9
Comfort
5.9
Crew
6.2
Entertainment
6.3
Food
4.8
ORD
LGW
Excellent 8.6

Cons: Staff were friendly and professional. The food was okay but nothing special. The seats were good, but a little firm which may cause problems on longer flights.

ORD
LGW
Mediocre 2.4

Pros: The plane was super nice and new.

Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.

LGW
JFK
Mediocre 2.0

Cons: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

JFK
LGW
Okay 4.6

Cons: Charged exhorbitant fees delayed the flight and barely apologized

SIN
LGW
Excellent 10.0

Cons: Everything.

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