I would love it if Alaska Airlines brought back the complimentary beverage service on short flights
Previously there were complimentary beverages served on short flights with Alaska Airlines. It was a very nice amenity and would love it if Alaska Airlines brought back that service!!
The flight was delayed by over an hour with no explanation.
My experience with Alaska Airlines was great! Crew are always friendly and attentive. Alaska Airlines goes out of their way to make guest feel appreciated.
My issue is not with Alaska for but with the travel agency. The fact that i can't change my flight online, means that using you as a travel agency is a net negative. I only do it because I am forced to, but I am not happy about it.
The plane was delayed almost 3 hours. I had a first class seat and there was no food loaded due to the late night departure (no nuts, not meal and no cookie), and the first class bathroom was out of order. Truly a disappointment all around.
Advertise the fact the passenger needs to bring own headset for entertainment. I traveled first class Seattle to Miami. Five plus hours without any entertainment. I was not impressed! Food was lackluster and quite boring. So much so I cannot remember what I had. I decided to cancel the return trip and flew on Delta instead. I can still remember the meal, beef short-ribs with mashed potato, onion gravy, and beautiful carrots. Stay away from Alaska Air!
My first time with Ak. Air, but not my last. Very pleased with the entire process. Smooth, comfortable, efficient. Thank you. Bob
I needed special assistance to the gate and from the gate to the street, and Alaska staff were wonderful - responsive, helpful, and kind. I really appreciated it.
Negotiate better gate locations- Gate 20 in San Diego felt like a 3 mile walk
Booked flight at 8pm Sunday evening. Flight posted delay from 5:00 to 7:46AM Monday morning. At 12:26 AM (after I was asleep) pulled flight forward to 6:21AM. Had to scramble in morning to make the flight. Barely did
Mechanical delay > Crew Time out. No communication to passengers. Crew time out was positioned as a surprise (even though it must have been know at the time of boarding that the crew would time out.
Aside from the little delay, overall was flight good. Made it safely. Thanks!
American Airlines flights are always delayed for some reason. It took 9 hours today from Atlanta to Austin. I will go back to Delta.
Crew and agents misguiding on tight connections, and lack of connecting crew looking for inbound planes. A very avoidable missed connection as a result.
Over the course of 7 months of travel, I can count on my hand the number of times the flight has departed on time. Majority of the instances have been related to non-weather reasons. Would not recommend flying this Airline
Boarding was awful - no order, people cutting in line, completely chaotic Planes are very old and uncomfortable. Noticeable difference between Delta and United on same route.
The planes can use an actual cleaning. The armrest and seats do not appear to be cleaned on this one and most other planes.
Pilots were fantastic - super smooth. First Class flight attendant was very attentive. Main Cabin flight attendant should try to smooth the rough edges of her voice - very shrill / punitive. Hurt my ears just to listen to her. Recognize they have a (tough) job to do - but tone over speakers needs to be less like scolding a 5 year old.
Delayed flight due to maintenance and I have had multiple delayed flights due to maintenance in the last month plus
