Daily cleaning, installation of cabin HEPA filters on flights from California to Barranquilla
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Scores according to KAYAK customer reviews
Cons: "Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY"
Pros: "Great customer service"
Cons: "Great flight"
Pros: "Nothing really. We are frequent flyers with Avianca (Gold). And usually we love flying with Avianca."
Cons: "We bought business class tickets and the plane was an A321 without Business class seats, or an entertainment system. They just didn’t have the middle seat occupied as the only “perk”. What a waste of money. Very disappointed."
Pros: "Check in was very smooth. Flight crew was very attentive"
Cons: "Presentation of food was not great."
Pros: "Good leg room and comfortable seats, good food"
Pros: "Ay the counter they were nice"
Cons: "Food was the worst and service from flight crew was Poor"
Cons: "A pillow!!!"
Pros: "El servicio en general ha mejorado mucho Felicidades !"
Cons: "El precio"
Pros: "Flight reached on time"
Cons: "Flight was delayed"
Pros: "Crew is excelente and very friendly"
Pros: "Service was perfect, flight on time, will use Avianca anytime."
Pros: "The food, entertainment"
Pros: "The flight itself was fine and I like that there are food options throughout as a part of our ticket."
Cons: "They lost my luggage and it was impossible to reach anyone who knew anything or to be compensated for my inconvenience and items."
Pros: "Very timely deoarture"
Cons: "Special meal I requested did not arrive, I was offered peanuts and stale pretzels instead. My onboard entertainment did not work. It did not appear that anyone’s did"
Cons: "Delay on boarding due to a change of crew. After all boarded, push-back took too long. Overall delay, 45 min."
Pros: "The service"
Cons: "Poor entertainment old plane"
Pros: "Avianca has a nice crew"
Cons: "30 minutes late and Barranquilla airport dusty and smelly!"
Pros: "Excellent service, they make sure that you are confortable, entretainend and fed during your flight whithout charging you for everything. Definetly I will be flying with this airline in the future."
Cons: "I dont have anything that I dislike from this flight"
Cons: "Everytnig was perfet!"
Pros: "Counter people were nice and helpful. The boarding was fast. Food and entertainment were great. Crew was respectful and nice. The airplane was comfortable."
Cons: "Only one of them three check in machines was working. However I told someone and he said he was going to take care of that. Besides that everything was great."
Pros: "Comfortable chairs great staff"
Pros: "Short and relatively painless flight."
Cons: "The seat was designed for people under 5'8" tall."
Pros: "Excellent service"
Cons: "Better food - Internet"
Pros: "The flight was on time, good attention and very pleasant thanks Avianca."
Cons: "The cramped seats."
Pros: "I liked your all disposition in this travel and your attention of the crew, the food and everything. I am comfortable to use your services. Thank you Hugo Ojeda"
Pros: "The service"
Cons: "That was late"
Pros: "Boarding was done fast."
Cons: "1. Flight delayed. 2. No on board service and no turbulence. 3. The cabin temperature was hot as hell."
Cons: "Delayed a couple of minutes."
Pros: "The flight was quick and efficient. On board, I fell a sleep the minute we took off... (11PM flight)... so I can't comment on the service. But the seat, business class, was very comfortable."
Cons: "The boarding was mayhem. Since we had to take a bus out to the plane, there was no order to the boarding process."
Cons: "The flight departed 30 minutes after the hour programmed"
Cons: "This was the first segment of an itinerary ending in Miami. There was no personnel available for check in 3 hours prior to departure. They claimed it wasn't an international flight. They told me at 330am, that they would be open to check in at 4am.... it was 420am before anyone showed up at the check in desk. I had requested a wheelchair...I was told I had to walk about 60 yards to the other side of the concourse for the wheelchair, that they could not call for the wheelchair to meet me at the check in position"
Cons: "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
Cons: "Both flights were delayed! And one was a 6 hour delay! It was a bummer"
Pros: "TV screen was very nice. Roomy seats and good food."
Pros: "flight was On time, on board crew courtesy is very good indeed. Plane is in good condition. For a 1 hr flight is not bad"
Cons: "On coach, food is not an option, not even cookies. no options are availlable, not even with charge"
Cons: "No meal served"
Pros: "The crew was great!"
Cons: "The food was terrible. Oily, tasteless Not comfortable seats."
Pros: "I love that I was upgraded due to my Lifemiles Elite status. Sometimes first class seats are left empty, when the airlines could use that opportunity to engage people in the mileage programs."
Cons: "The seats were not comfortable probably because it was an old plane."
Pros: "on time departures, great service at every touch point, clean aircraft, early arrivals, great experience."
Cons: "Just like every other airline, small seats."
Pros: "Crew great, seat cramped"
Cons: "Kept lights dark longer"
Pros: "The organization of the crew was poor"
Cons: "Organization and cleaning"
Pros: "Crew assistance"
Cons: "Airplanes too old"
Cons: "More leg room"
Cons: "New aircrafts, the chairs are falling apart n"
Pros: "All the steps were efficient and friendly from the ground to the air. The nice attention of the COPA air personnel was also appreciated"
Pros: "Snacks really help jet lag Movies"
Cons: "Small aircraft"
Pros: "Friendly helpful"
Cons: "Seats 33 to close to the bathrooms"
Pros: "They were attentive to my needs."
Cons: "Paying $700. Than paying another $750"
Pros: "Always on time"
Cons: "No TV nor magazine"
Cons: "Very Good."
Pros: "It isn't delta or united"
Cons: "Crew was not pleasant Food was not tasty"
Pros: "For a small plane, staff did good job with two meals, etc."
Pros: "Straight forward, no BS. Love it"
Pros: "Crew members and service was good"
Cons: "Our flight got delayed and nobody would tell us what happened, the flight was supposed to depart at 10:20 but I got an email at 1:29 pm advising about the delay."
Cons: "went to the airport to checkin for my flight from lax to panama, with a connecting flight to sao paulo, only to be told that because i didn't select a seat when i bought my ticket over 2 months prior, the airlines sold my seat (they overbooked the flight by 5 people or so). i had to wait at lax for the next flight, which wasn't until 8 hours later. the problem here was that i had bought a ticket to get to rio from sao paulo, and this delay made me miss that flight. so i had to buy another ticket, which was $175. i was only compensated a $400 voucher for missing the flight and for my time. not worth it. the airlines only provide you with a blanket. no pillow."
Pros: "THE SERVICE WAS EXCELLENT AND THE CREW WAS HELPFUL, POLITE AND FRIENDLY."
Cons: "THE SEATS WERE COMFORTABLE BUT DID NOT FULLY EXTEND. IT WAS NOT EASY TO SET THEM IN THE DESIRED POSITION BECAUSE OF THE BOTTONS THAT DID NOT ALWAYS RESPOND THE REQUEST."
Cons: "The lady next to me was sick and NO papers bags !!! I asked for a Blanket they didnt have it. I GUESS SOMEONE TOOK YOUR BLNAKET “answer of the copa employee”."
Pros: "I love Copa. I fly between PTY and LAX every 6 months and don't even think of booking with another airline. The men and women that work for Copa are always friendly and do their best to help. And you are always on time!"
Cons: "I found it very disconcerting that the custom forms were not given out before final approach,it felt very rushed."
Pros: "Slept most of the way"
Pros: "So so"
Cons: "So so"
Pros: "Lost my luggage"
Cons: "Lost my luggage"
Pros: "Copa is excellent"
Pros: "Flight was on time, yeah! Cabin temp was good. Entertainment selection was good."
Pros: "This was my first time flying with Copa Airlines. I would definitely use them in the future based on my experience. We flew on two, brand new planes on both flights. The in-flight food was of good quality, particularly for airline food. Staff was helpful, and everything from check-in to when we deboarded in our final destination was seamless."
Pros: "Everything excelent services, profesional"
Cons: "Keep like that congrat !!!!"
Pros: "Great personnel, offered snacks more than one (that depends on hours of flight), sears a bit tight, but overall great experience."
Pros: "Never late and new planes"
Cons: "Some confusion on the gate assignment in panama"
Pros: "Fly attendant was good"
Cons: "Wi-Fi did not work at all"
Pros: "Nice new plane"
Cons: "Very delayed Remote boarding door Delayed 1,5 hours"
Pros: "When they booked me on another airline after making me wait 36 hours and finally admitting it was their mistake they inadvertently cancelled my reservation."
Cons: "They intolerant, unprofessional, they overbook flights and blame the passenger, they don't help you when this happens, they cancelled my booking and tried to blame me, they act as if they have a right to treat a customer like garbage. Don't EVER book a flight with this company. If you do you are taking a huge risk."
Pros: "Everyone was extremely kind and helpful!"
Pros: "I flew executive class. The staff was very friendly and professional on the ground and on the air. seats are comfortable and there's a lot of storage space. The plane left on time and entertainment option aboard is great. What I did not like is that being seated in row 3, for four flights, I never got to eat the meal I wanted. It's seems the option always dies in row 2, just after less than half of the passengers flying executive class have ordered they meal. The rest was great and I would fly copa again!"
Pros: "Everything was perfect"
Pros: "The empanada was good."
Cons: "Boarding felt unorganized"
Pros: "Total failure deception! I was denied access to the flight because of going into Peru they said I had to have a round-trip ticket and Copa would not let me on board. I was told this and after standing in line for over an hour waiting to check in at almost midnight in LAX. I spent hours on line I spent hours on the phone trying to recoup the situation. they wanted to charge me $325 to make changes plus other expenses of the airfare. I missed important connections in Peru. I am applying for a retirement visa there I should've been allowed to deal with immigration in Peru . However if it is the regulation of that airline that I'm not allowed in there without a round-trip ticket why did kayak sell it to me? Kayak cost me $539 and change not to mention a week and a half late getting to Peru! Customer service was just pretty much ridiculous I spent a lot of time on hold so somebody could go ask somebody who Ask somebody else a question. I could understand no refund however that was just downright not fair kayak and Copa airline basically screwed me over."
Cons: "See the above"
Pros: "Had movies and tv shows for free"
Cons: "This is the letter I wrote to the airline My sister in law and I rode your airline for the first time on July 2, 2016 to fly to Bogota from the United States. We first couldn't download our boarding passes on our phones so we were forced to wait for 1.5 hrs in line. (45 min of that which had no one behind the desk working and hundreds of people just standing in lines.) Finally after we checked in we went to the gate and we saw on our tickets that she and I were not sitting together even though I booked the flights for us together and chose our seats to be right next to each other months in advance. I went to the guy at the counter and he said that "it's a full flight, nothing they could do and you will just have to write a letter." My sister is diabetic and needs insulin medicine and to check her blood sugar and since we were unable to sit next to each other we were forced to go do this in the bathroom. Not only that, but to be on a 7 hr flight not sitting with each other when we were supposed to be is very unprofessional. The whole ordeal didn't bode well for your future repeat business of your passengers. Just very unhappy all around regarding using Copa Airlines."
Pros: "The food and free movies."
Cons: "We got to the airport 2 hours early and they had us line up in a Very slow moving line. When we finally reached the front an hour had gone by and the customer service rep then said we must have an exit flight from Guyana to get our boarding pass. This is the first we'd heard of this although we had researched visa requirements, etc for Guyana. We stepped out of line and quickly booked a flight on our phone, but when we tried to jump back in again the attendant made us wait in line again (a shorter one, but not smart considering the time crunch at that point. Finally we got to the front again and the attendant was very slow about entering our information. Then suddenly she calmly noted, "oh, it's too late to check you in, you can't make this flight." ... We were upset to say the least and after pestering her further about a reimbursement she said we would have to wait until she dealt with all the other customers (a long line of an hour or more) and that she couldn't put us on the next few flights because they were full. Finally she let us borrow her phone so that WE could call customer service and try to deal with it. They of course gave us the run around and we still don't have a reimbursement and will likely never book with Copa airlines again. Hopefully after a few more phone calls we can eventually get reimbursed. :("
Pros: "the food"
Cons: "very unhelpful staff have to be there 3 to 4 hours to get on a flight the lack of staff at the airport kiosks not understanding with medical emergencies"
Pros: "Excellent in flight service . Ability to check bags for free. No additional costs. Great meals and movies"
Cons: "Drink service only came twice in 6 hours! Food was overcooked and bland. Attendants were unhelpful. Terrible airline."
Pros: "New plane, nice crew, good entertainment, good food."
Cons: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."
Cons: "There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint"
Pros: "Crew members were friendly and helpful"
Cons: "Boarding, comfort of seats"
Pros: "On my way back I asked for water as the cabin was hot .. and I was told to go back to my seat and buckle up."
Cons: "That they would have turned down the temperature and immediately provided water."
Cons: "The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate."
Pros: "The crew was amazing"
Pros: "Everything was on time. Food was good and movie selection was good"
Pros: "Service and great crew"
Cons: "The food"
Cons: "Your Customer Service"
Pros: "I fly for a living sand I’m on airlines all over the world. This little flight was of the worst I have ever been on and I’ll never fly Latam again"
Cons: "From the time my ticket was scanned it to 37 mins to board the plan... standing still in line. Caos! A message announces at any time we a happy to serve you water I got up and asked for water and was told wait until the cart comes by my seat. The seats are VERY CLOSE together and my row 22"
Cons: "Many delays."
Pros: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."
Pros: "Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent."
Pros: "food and flight attendants"
Cons: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"
Cons: "My baggage was lost"
Pros: "About as comfortable as it could be given a 10 hour flight and a pretty full plane."
Cons: "Boarding at LAX was unpleasant. Waited in a crowded shuttle bus for at least 20 minutes then long drive to a remote boarding gate."
Pros: "I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way."
Cons: "The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them."
Pros: "The food improved a lot"
Cons: "They used to have great airplanes when it was LAN now the airplane was very old uncortable and the touchscreen barely worked. I used to like a lot LAN but now their quality is very bad. Also I traveled with my 3 year old son and they gave us separated seats. And I asked if we can have better seats for the next fly and they refuse because they supposed to be full but I notice close to me was a empty row and someone noticed that and move to it. They could made the things a little more easy with a mom with a toddler. They used to be more considered"
Pros: "Good food. Comfortable seats. Helpful attendants when approached."
Cons: "Cramped quarters-fortunately I am thin, got an aisle seat, and was next to a medium-sized person. When I pushed the call button repeatedly, no one came."
Cons: "A little food"
Cons: "Delayed 4 hours in Lima. Stood on the line to get a usd6 voucher for food, same as all passengers when I was flying business. No lounge service."
Pros: "They rebooked us out of Orange County, a different airport, without extra charge."
Cons: "Seemed like they should have known the plane would have been late when they told us all good eight hours earlier, as plane was still in Lima when we arrived at LAX and hence our flight was cancelled but only after driving up to LA and waiting at check in an hour."
Cons: "My itinerary was changed without my knowledge, the new fights included more stopovers, longer flights, and I was not seated with my husband. In addition, most flights were delayed. This experience was awful."
Pros: "Their staff really try to make you comfortable. The first half of the flight was in a 767. Tight but not too bad. Really good hot food and nice collection of movies and entertainment."
Pros: "Service was good"
Cons: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."
Cons: "Seats very small. And I’m only size 33!"
Pros: "The flight attendants were very good and so was the overall service."
Cons: "Seat rowa too close together, not enough legroom."
Cons: "Poor service. Not too friendly crew. I normally fly American but being myself Chilean, I thought I'd give Latam a chance but was disappointed. I was travelling with my daughter and 2 yr old grandaughter and felt that they didn't give us any special attention in regards to baby.I used to be a flight attendant and In my day the standards of service were SO MUCH HIGHER!! I Will not fly Latam next time."
Pros: "Crew was welcoming and helpful."
Cons: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."
Pros: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Cons: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."
Pros: "That wine was included in the drink selections"
Cons: "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."
Pros: "Crew was nice, good food, nice aircraft, good entertainment options."
Cons: "Late departure"
Pros: "The food, crew, and entertainment were great."
Cons: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."
Cons: "My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me."
Pros: "Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX."
Cons: "I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals."
Pros: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Cons: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."
Pros: "The entertainment was good. The crew was very friendly and helpful throughout the flight."
Cons: "The coach seats were unreasonably small. I have never been on an airline with such small coach seats. There was virtually no leg room. For this reason alone, I don't think I would fly LATAM again for a long distance flight. It was too uncomfortable."
Pros: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."
Cons: "I was charged 200 dollars to transport a 400 dollars surfboard. This makes it prohibitive for anyone to travel with our entertainment equipment. It should only qualify as sport equipment for remunerated athletes, not amateurs like me."
Pros: "Smooth ride. Nice hospitality in the evening flt."
Cons: "No good food options"
Pros: "Free wine"
Cons: "Seats aren't so comfortable"
Cons: "The flight was delayed in LAX, and consequently I missed my connection to Cuzco. My luggage was also misplaced"
Pros: "Avión silencioso"
Cons: "45 minutos de espera en tierra al aterrizar"
Cons: "Everything. We booked flights a half year in advance yet they forced a couple of us to upgrade to premium in order to get seats. They then separated one of the couples with premium seating without notice so some other couple could sit next to each other. Their website didn't allow us to use an electronic boarding pass. Its cumbersome and uninformative. Some of the attendants are incredibly rude."
Pros: "Flight was smooth and individual entertainment screen was nice."
Cons: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."
Pros: "The meal offerings given my "special" menu request (vegetarian) was better than expected, portions were of a nice quantity, the food wasn't bland, and in terms of variety they offered a good food selection. The available entertainment catalog (movies, TV shows, etc) was vast, and included recently released films. I also love that LAN offers pillows, blankets (of good, warm material) and headsets. The crew was attentive and helpful. The plane plane was clean, which is expected to be but not always ends up being that way."
Cons: "The plane looked like an older model, which is not a problem itself, the problems were: my seat was missing the cup holder ring (looked like it broke) meaning no place to keep a cup to drink water throughout the flight. The remote for the "t.v."/entertainment system, that is nestled on the side of the seat, wasn't working and the touch screen glitched (it would freeze, or kick me back to the root menu while I was browsing through options) Small technical problems that given the $$ flights cost, one expects them to work properly."
Pros: "The airline was nice and updated, entertainment was great with lots of new movies to watch for free"
Cons: "The boarding process felt like a heads of cattle. We had to walk two miles through 5 wings of the terminal. Once we got there, thought we'd be just on time but ended up waiting in the terminal for 30 extra minutes, then boarded a bus which sat for another 20, then on the plane we sat for at least 30 more minutes. It was not a good experience. The food was also just average with little options to choose from"
Pros: "Nice new 787 service was very good They don't make you stay in your seat. You can get up and walk around"
Cons: "The flight LAN 601M was cancelled due to mechanical issues. I waited 4 hours in line to find out at the end that they cannot reroute me to Buenos Aires in time for my Monday 9 pm speech. I had no choice but to cancel the entire trip. I hope Kayak would help me get a full refund from LAN."
Pros: "I love the inflight entertainment"
Cons: "Use another airline"
Pros: "The seat wasn’t very comfortable"
Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"
Pros: "many movies"
Pros: "Greets you nicely, on time, caring staffs"
Cons: "Constant delays, wrongful promises of when/how long delays would take"
Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"
Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."
Cons: "There was no entertainment at all, and pretzels are gross"
Cons: "Had to buy another ticket"
Pros: "They made a long trip comfortable with an excellent attitude."
Pros: "There are three meals during the trip."
Cons: "Not at this time."
Pros: "Comfortable and on time"
Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."
Cons: "It wasn't Cathy Pacific operation."
Cons: "served snacks without drinks or at least water"
Cons: "The breakfast, no hot meal just sugary food."
Pros: "It didn't take long for anything."
Pros: "Everyone was friendly"
Cons: "Very tight fit."
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Pros: "Great entertainment system at each seat"
Cons: "Food was nasty and they didn't have a non dairy option"
Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Pros: "everything ran like clockwork"
Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Pros: "same as above"
Cons: "No entertainment"
Cons: "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."
Cons: "Terminal at LAX requires a bus."
Pros: "Same as above."
Cons: "Same as above"
Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."
Cons: "The delay"
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
Pros: "Very comfortable First seat on the E75. Lots of space."
Cons: "Departure to late hard to get other fly conection ."
Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"
Pros: "Business Class seat"
Cons: "People using forward lavs"
Cons: "It was delayed for more then an hour."
Cons: "Practically no food was served."
Cons: "No one at baggage claim to answer questions. Flights Not listed on carousel monitors. Packed baggage claim , Chaos , no employees to assist."
Pros: "The spirit employees were very helpful when I checked in"
Cons: "Only book two people per side"
Cons: "That’s everyone should keep their mask on"
Pros: "Seat not comfortable"
Pros: "Thank you for perfect landing at DFW"
Pros: "I slept the whole ride back lol"
Cons: "20 min Delayed departure"
Cons: "That they charged me an extra $100"
Pros: "Stewardess gave me a military discount. Very much appreciated"
Cons: "I did not. Like anything."
Cons: "50$ baggage fee"
Pros: "The air fare is excellent."
Cons: "I was not able to check in from home for some reason. Which has happened multiple times before."
Pros: "Waste our whole day not worth it Lots of late and not a qualified staff."
Cons: "I wasn't flying to hawaii"
Pros: "It was cheap"
Pros: "Cheap Practical Friendly staff"
Cons: "Pretty much every aspect of my Spirit Air experience."
Pros: "Good service"
Pros: "Early arrival"
Cons: "No wifi"
Cons: "Overcharge people for luggage."
Pros: "Ease of boarding and check in"
Cons: "Nothing was objectionable"
Cons: "EVERYTHING, Lets learn to do our jobs"
Pros: "I am puzzled about how can I get the receipt of the tickets. would you please tell me by email? My email is firstname.lastname@example.org. Thank you very much!"
Pros: "Went for the better seating. Glad I did. It was a pleasant surprise"
Pros: "The cost"
Cons: "The chairs."
Pros: "The aircrew was friendly"
Cons: "expensive snacks"
Cons: "Added fees"
Pros: "Was really quick , & everyone was friendly !"
Cons: "Everything was great !"
Pros: "Good seat, enough room"
Cons: "Cost for food"
Cons: "SO MANY FEES NOT SPECIFIED UP FRONT!"
Cons: "They lost my luggage"
Pros: "How fast it was to get in and out"
Cons: "It's pretty squishy"
Pros: "Good price"
Cons: "Could not move the back rest"
Cons: "Everything. I'm surprised they didn't charge you to go pee."
Pros: "Seat space"
Cons: "No services. Ricky tack for EVERYTHING. NO FRILLS. HIGH FEE TRAVRL"
Pros: "the service was wonderful, the l8nes wwnt by quickly"
Cons: "Extra cost for luggage and bigger backpacks"
Cons: "Seat is not big enough for a normal human. Didn't recline and virtually no padding."
Cons: "fees fees fees"
Pros: "Everyone was nice and professional"
Cons: "paying for seat and luggage separately from plane tickets"
Pros: "The ticket price was wonderful."
Cons: "Paying for luggage, seat, etc. - everything is an up charge."
Pros: "Excellent service."
Pros: "The price"
Cons: "the delay, the miscommunication, and no sense of urgency"
Airlines flying from California to Barranquilla have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Barranquilla
Masks required on board, masks provided on flights from California to Barranquilla
Social distancing seating
Middle seats unavailable to book on flights from California to Barranquilla
Testing for antibodies, testing for symptoms for flights from California to Barranquilla
Waiving of change fees. Search flexible flights from California to Barranquilla