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Pros: "Nothing."
Cons: "I'm still at Heathrow 12 hours later. I never made it to Oslo."

Cons: "Food"

Cons: "Simply everything"

Cons: "The food could have been a a bit better."

Pros: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Cons: "Food quality and selection. I"

Cons: "Missing one suitcase and it will be delivered a day late supposedly"

Cons: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."

Pros: "No complaints at all"

Pros: "Crew were delightful! Amenities perfect."
Cons: "Very little space between seats."

Pros: "Good entertainment."

Pros: "Arrival into Heathrow was unsatisfactory."
Cons: "Wheelchair request was ignored"

Pros: "Nice variety of movies to watch on personal screen. Friendly crew."
Cons: "Food too spicy and not British enough. Button on chair broken so unable to recline even a little on long flight. Luggage not transferred to final destination...stayed in London"

Pros: "Nothing"
Cons: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."

Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"

Pros: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Cons: "as always, rather crowded, seats rather tight,"

Pros: "The food, the staff and the free movie on the airplane."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Pros: "Waitied.. in the okanevdir 40 minutes! Because couldn’t get the jolly to work for the steps Had to walk steps with my elderly mother with our carry on in the pouring rain.. then miss our flight to Milan had to wait 3 hours for the next flight ... which was also delayed."

Pros: "movies, etc., accessible/"
Cons: "Plane couldn't be steered after landing...what kind of maintenance is there? had to wait for tow to arrive...missed connecting flight...no assist from Brit Air to figure out how to handle missed connection after arrival."

Pros: "I like that we didn't crash"
Cons: "They lost my and 5 other persons luggage! British Airways sucks!"

Cons: "Cold coffee."

Pros: "Only one layover in London"
Cons: "Emirates, Etihad flights I thought were a bit newer and better in terms of comfort and entertainment with more charging ports etc"

Pros: "Crew were good , food was ok."
Cons: "Flight delayed again so both flights to USA and return were delayed... not a great experience . Entertainment took a cou0le of hours to sort, they had to keep resetting it"

Pros: "The boarding process was smooth."
Cons: "The food was terrible."

Pros: "flight cancelled"
Cons: "flight cancelled because of fog,........ there was no fog"

Pros: "Everything"

Pros: "Minor fault identified and notified to passengers prior to take-off, and dealt with immediately. Crew excellent"
Cons: "Cramped seating, the feel of a budget airline now in economy, with seat choice, refreshments and stowed baggage all ‘extra’"

Cons: "The screen was pretty big but quality pretty bad. Looked like 80s CRT. Also bad selection. Luckily it was a red eye flight."

Cons: "Food and drinks are really sub-par"

Pros: "On time, smooth and comfortable flight. Crew very helpful"
Cons: "There wasn’t much not to like about this flight. All very good. But so short no entertainment really possible"

Pros: "Liked that my wife and I could have a two seat row to ourselves."

Pros: "Went by quickly and efficiently."
Cons: "More music choices would have been nice."

Pros: "Nothing"
Cons: "Seats are ver very bad no good food no good Sevres"

Pros: "Aisle seat"
Cons: "No leg room"

Pros: "We nisssed it due to British airways ineptitudeeverythubg"

Pros: "Storage bins next to seat in world traveller plus"
Cons: "Lack of seinking water and no toilet in the world traveller plus cabin - curtains divided off the area blocking access to any toilets!"

Pros: "Aircraft"
Cons: "Food"

Cons: "More legroom would have been nice"

Pros: "All great"
Cons: "I liked everything"

Cons: "Our vegetarian food was not available as requested."

Pros: "I like the fact that was San Francisco to London just one chunk of the flight."
Cons: "I did not like the fact that I did not have enough room for my legs. We were crump like sardines. The food was discusting, unedible. The quality of the air was very bad. It was hard to breath inside."

Cons: "Seat too small. No free wifi in the XXI century? !!!"

Pros: "Pleasant check in process. Long layover tags put on our checked bags On time"

Pros: "Very comfortable seats and love the individual entertainment systems with free movies"
Cons: "Not very much leg room"

Pros: "The food was decent especially considering that most don't even offer meals anymore. The movie selection was excellent"
Cons: "It was probably one of the fullest flights I've ever been on and the seats were so small and jammed together by 2/3 through the flight I was actually in pain. I don't remember things being so tight on my last international flight."

Cons: "Wish water had been available For free London to Framkfurt"

Pros: "Everything no complaints"
Cons: "No copmplaints"

Cons: "On time and good staff"

Pros: "I upgraded my seat fr more legroom"
Cons: "On the trip over, British Air had no record of my seat upgrades. They tried to accomodate, but it was not the same. They did process a payment for about $110 for upgrades both way, however, and I have written to get a refund. In general, British Air can be not responsive or helpful in the admin department and i will avoid them from hereon."

Pros: "Pleasant, efficient and knowledgable staff."
Cons: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"