Find cheap flights from Canada to the United States

Pros: "good food and good movie selection."

Cons: "Had wait on the ground for 30 mins for a gate to open up. That should NEVER happen"

Pros: "Great entertainment and friendly staff."
Cons: "Again, no snacks!"

Pros: "Pilot was amazing- very smooth takeoff and landing. Food and drink service was prompt. We landed early."
Cons: "Limited movie selection, seatbelts were too tight"

Pros: "The movies"
Cons: "Nothing"

Pros: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Cons: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."

Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."

Pros: "Friendly, efficient crew. Comfortable seats & good entertainment, & we arrived early."
Cons: "I didn’t have food so I can’t rate it. Also, a lot of crying babies, children. Otherwise it was a comfortable flight."

Pros: "Flight from Newark to SanFran was smooth, and entertainment options were great!"
Cons: "Crew wasn’t overly welcoming (though certainly not rude at all), and boarding was rushed at the gate just to stand in huge line waiting to get on aircraft."

Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"

Pros: "I would have to get the machine that the crew already tried to fix on a prior flight! My bad luck, for sure. And the2 people next to me talked the entire trip. So I thought I could just listen to music, but no. The flight attendant said that was gone together with the games. Not a good flight for me. I even moved to the bank of the plane, to read my book in peace, only to end up hearing 1 very loud FA talking!"
Cons: "Read above."

Cons: "Late departure, no headphones on board (thus no access to movies etc), and while waiting at gate to depart, plane became very hot with no airflow, Electronic ordering system for drinks also was not working And it’s absurd that a 6.5 hour flight has no snacks or food offered. Cheap Branson."

Pros: "The Alaska crew were great even with a full aircraft and some rowdy kids. Everyone got along"

Pros: "The flight was delay, but the ground crew did a stellar job in keeping us informed while we waited by making several announcements on the progress of our flight. The flight crew also did a terrific job turning the plane around so we could board. I appreciate their service."

Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."

Pros: "Not a lot"
Cons: "The crew was rude, they weren’t helpful. And they were talking bad about another customer infront if other customers"

Pros: "I liked nothing"
Cons: "I didn’t like everything"

Cons: "No comfort given to passengers despite 2.5 hr delay in leaving and another 1 hr on the ground after landing"

Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"

Pros: "Entertainment, prompt service of flight attendant"
Cons: "Delay of flight, boarding was very long wait"

Cons: "Entertainment system 40H not operational. This is not the first time. Overall the plane seemed a little run-down and in need of maintenance. Crew had a “couldn’t care less” attitude about passengers, very unusual in TK flights."

Cons: "Flught was delayed for 2 hours"

Cons: "Once agin slow boarding"

Cons: "Two crews at the rear side of the flight chated with each other too loudly that affected travellers' rest. One of the crew changing her shoses when she said goodbye to travellers."

Pros: "Enough room for my legs"
Cons: "No head phones! Maybe offer while waiting before boarding!"

Cons: "Reading lights did not work. Fortunately I could move"

Pros: "Friendly staff, good food, relaxing flight."
Cons: "Headphones wouldn't work, screen didn't work for movies / tv."

Pros: "On time Helpful"

Pros: "Plenty of room, nice crew"

Pros: "Organized, friendly."
Cons: "N/A"

Pros: "The crew's friendliness and professionalism."
Cons: "The boarding process was not as smooth as we were used to."

Pros: "Friendly and amusing crew. Did their best to get us up in the air quickly considering there were conditions they couldn't control."

Pros: "For 24+hrs of traveling, it was quite comfortable. The staff was efficient and professional."

Pros: "The extra seat next to me."
Cons: "The fact that my baggage got left in Portland."

Pros: "Alright, just a normal flight"

Pros: "Crew was professional, plan was clean,"
Cons: "Plane was late"

Pros: "normal."
Cons: "."

Pros: "Smooth quick flight, seats roomy, crew very nice"
Cons: "When we got in we had to on a already hot plane on the runway for 40 mins. It's was very incomfortable and I missed my airporter so had to get one a hour later getting me home at 11:30. We were on the ground at 7:40 and I didn't get on airporter until 9:30! Also, the gogoinflight didn't work."

Pros: "Quick boarding process. Plenty of leg room. Kind team aboard plane."
Cons: "Delayed leaving but made up for it in the air. Terrible smell on the plane for the duration of flight."

Pros: "Great flight!"

Pros: "Fly Alaska for the best servicethey upgraded us to first class because of my husband's military service"
Cons: "they upgraded us to first class because of my husband's military service"

Cons: "The lady on the kiosk this morning was annoyingly rude."

Pros: "Nothing got seat by the toilet"
Cons: "Everything stressed"

Pros: "All Alaska personnel were friendly. I've flown Alaska many times before. This time was especially enjoyable."

Cons: "The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup."

Cons: "No tv players or video players on a 4 hour flight made it feel long"

Pros: "Friendly staff, comfortable seats"
Cons: "No entertainment system onboard, no power outlets"

Pros: "There was one nice customer service agent that tried to help me"
Cons: "Canceled flight due to flat tire Missed all connections. Arrival 5 hours late. Not ideal after having major surgery"

Pros: "All but thy wanted to charge for Internet. I was appalled."
Cons: "Charging extra for Internet . Until they change that I will try to avoid this airline."

Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"

Pros: "On time"
Cons: "Seats did not recline"

Cons: "I couldn’t sleep in a chair... wish I could"

Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."

Cons: "Customs massively backed up. Somewhat disorganized"

Pros: "I was surprised by the amount of snacks and drinks on such a short flight."

Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."

Pros: "Excellent"

Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"

Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Cons: "Plane was late numerous times. Boarding was painful"

Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Cons: "3 hours delay"

Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."

Pros: "Movies"
Cons: "Everything else"

Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Pros: "It was great. The flight attendants are always helpful to us."

Pros: "Incredible service, great entertainment options, comfy seats"

Cons: "2 1.5 hour delays for things that Delta messed up"

Cons: "Customs never to hire more agents to work in the early mornings."

Pros: "The flight attendant, Winsom, was fantastic."

Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"

Pros: "Entertainment"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."

Cons: "Entertainment Poor. Not to many movie for 14 hours trip"

Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"

Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Pros: "We were early, I had free Wifi, I love Delta!"

Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Cons: "the seats are WAY TOO SMALL"

Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "I had a good flight and the Captain kept us informed of our flight delay in departing. S"
Cons: "A male flight attendant is showing me where in the bin to put my carry on and didn't even make an attempt to help me even though I'm an older woman. Sometimes the passengers are more helpful."

Cons: "see above"

Pros: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"

Cons: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Cons: "Announcements were difficult to hear. ?static"

Cons: "Entertainment"

Cons: "b/c i booked (at the recommendation of kayak), my flight was cancelled and i was refunded by airline. My return trip was not returned to me."

Pros: "Once they were up and running, Porter was a great airline. Flight was short so i didn't expect anything fancy on the food menu anyway"
Cons: "My flight got delayed at least 5 times. Not a great first experience. Had an eerie likeliness of Spirit, which we all know is just not a real airline. not sure if I would fly again if that is the general perception of Porter airlines. I could care less about comfort as long as I get to where I am going on time, which I did not."

Pros: "At least on time."
Cons: "Air craft was so old."

Pros: "+++"

Pros: "I arrived for my flight earlier than expected both ways and both times I was bumped up to earlier flights with no charge. I love that there isn't a charge for carry-on luggage and even checked luggage is very reasonably priced. Flight staff was excellent."
Cons: "Nothing. Everything was just what I hope for in a flight."

Pros: "On time good service 5 stars"

Pros: "The flight was smooth, the service was great and the steam whistle was delicious."

Pros: "Porter is fantastic. Was shocked by the lounge in Toronto -- felt like first class, just by having such spacious areas and free food. Service on the plane was great -- loved the glass cups and generous snacks."
Cons: "Nothing. Everything was great."

Pros: "Accessibility of canadian flights"
Cons: "Nothings"

Pros: "Lounge with free drinks (soda, coffee, water) and cookies/snacks! Glass drinks glasses on the plane! And leg room!"

Cons: "Uhhhhh see above. Horrible horrible airline!"

Pros: "The flight was very quick. I appreciated that the flight didn't take off until a lot of us were on the plane because the outside traffic delayed a lot of us from gettin there on time."
Cons: "The male flight attendant was rude. He was very demanding, wanted things done at his pace. And his sarcastic tone when asking passengers to do things like move their bags, or take out headphones to listen to the safety procedures; etc. were very unnappreciated. I've also never been tapped on the shoulder by a flight attendant and asked to take my headphones out to hear safety procedures."

Pros: "Great waiting area"
Cons: "No good food options on layover in Toronto City"

Pros: "On time flights & good flight crew"

Pros: "Easy flight out of Bully Bishop. Love the terminal service in Toronto. Free espresso, drinks, and snacks! On flight service in wonderful! Nice attendants, free wine, cozy chairs."
Cons: "Flight was delayed."

Pros: "Friendly service."

Pros: "Timeliness and free drink and snack on plane and at airport. Our flight had some tech problem with plane and it was quickly dealt with. We had delay, but communication was good and delay was just and hour and half"

Pros: "Always delayed. Took 7 hours to fly from Montreal to Chicago with change in Toronto. A bit disappointing"

Cons: "I needed to get to Boston that day so I woke up @ 5AM for that. I arrive at the airport only to find out that the Porter airplane just "didnt arrive from last night, we're so sorry". I asked that I get to Boston the same day - that's why I purchased the ticket. The crew said "they're so sorry all flights are booked". They could either have us get a later flight (not to arrive on the same day) or refund us and have us find another airline. We asked that they take care of our flights themselves - even with other airlines. They politely but categorically refused. We got our money back and flew with Westjet, and will likely never fly with or recommend Porter again."

Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."

Pros: "One of the most pleasant flights I ever had!"

Pros: "Comfortable experience. Porter Airport offered great city views of Toronto."

Pros: "Fast boarding"
Cons: "The landing was a bit rough"

Pros: "The crew was great, which is not what I had expected of a crew stuck on a turboprop. A glass of wine and some snacks are included."
Cons: "My morning flight was canceled. Had I not checked the Porter website I would not have known, and would have been stuck at the airport for 8 hours until my rescheduled flight. I received a notification 90 minutes before departure indicating that it was canceled, but was not given a reason why (was it the weather? did the plane not make it to the airport the night before?)"

Pros: "Free alcohol and snacks! They don't skimp on drinks - you get a full water bottle, full can of soda, fairly large glass of wine, full can of beer - whatever you choose. Crew was extremely pleasant, kind and helpful."
Cons: "Planes were small propeller planes. Not a bad thing, just not my first choice."

Pros: "I liked that there were free snack in the lounge and wine on the plane. The ticket agent was very helpful when the customer service phone line failed terrible. She saved me from writing in a scathing letter on how terrible my experience with customer service."
Cons: "I didn't like how my flight was delayed for 3 hours because of rain that wasn't in the area of where I was or going. FOR BOTH OF MY FLIGHTS! I didn't like how I was offered a $50 voucher for being diverted to Hamilton after all that time, which I was originally told that was good for a year and then found out it is only good for 6 months and non-transferable. Now I have a voucher I'm not gonna use in the specified time frame nor gan I give it to someone who frequents the airline."

Pros: "Excellent. Polite service, free (and tasty) food + beverages, (dry and otherwise) comfortable seats, other customers polite, bilingual announcements, fast + efficient. Really impressed! Good price too."
Cons: "Nothing, really! No in-flight entertainment besides a magazine, but all short flights anyway."

Cons: "The flight was delayed and they didn't even send a representative to the gate to let people know. I had to go down to another gate to ask about it. When people missed their connections they didn't even rebook them, they gave them a pamphlet with a 800 number to call."

Cons: "Delays"

Pros: "The service was very good and the airplane"
Cons: "Half hour delay in Montreal"

Pros: "Free drink"
Cons: "Old dirty plane, very noisy, poorly maintained, late"

Pros: "Free drinks and snack"
Cons: "Old dirty plane, very noisy, poorly maintained, late"

Pros: "zero."
Cons: "Delays are usual with Porter. Every time I fly Porter there are delays. One on leg I made the connection, the gate was still open, the screen said "final boarding call" and at the gate the lady said "sorry we gave away your seats". The lady handling all of the Porter affairs did not have a reasonable response for giving away our seats she just said "we didn't think you would make the flight", but apparently we did make the flight. Horribly unprofessional in every way. She did compensate us with a 15.00 dollar food voucher, but I would much rather have been on the flight I actually made, instead of having my seat given away."

Pros: "Overall it was great"

Pros: "Service was excellent. especially me being a handicapped, service was unbelievably excellent.Was greeted by the staff and the wheel chair carriers were excellent especially when I landed at washington airport Mr Khalid who was carrying me in the wheel chair was excellent hat's off to him. there was a heavy rain and as I was unable to walk he walked in the rain to the parking lot getting completely wet,but made sure I was safely in car."
Cons: "what can a person expect more than what a passenger gets more than he can expect."

Cons: "2 1\2 hours late on an 1 1/2 flight"

Cons: "This plane departed in late. We didn't know what will happen with the second flight. We asked but the situation was not clear."

Pros: "Thank god, I found a gentleman at a different counter to help me. The lady at the counter said "not my problem as I did not cancel your flight, its the airline" !!!! Totally unprofessional"
Cons: "I booked an emergency ticket in the morning for a late flight to get in to newark for my sister's surgery the next day. The flight got cancelled, no email sent to me even though service counter people kept saying that they did. I am at the airport in a long line with only one counter open and the rep not even bothering to help me. I am a 60 year old from another country and have knee problems. Thankfully someone took mercy on me and helped me out to catch another flight so I could leave. Its unfortunate that flight cancellations happen in such a way without making sure the passengers are all contacted and alternatives made for them. it is also unfortunate the airport only does porter airlines and there are no other flights that can be made available when flights get cancelled"

Cons: "This is a mediocre review because this was a flight that got pushed earlier due to Porter Airlines."

Pros: "Loved the vegetable chips for snacks!"

Pros: "Lenient enough on gate check baggage and complimentary drinks are rare these days. Pleasant first experience with Porter."
Cons: "Small, older plane."

Pros: "Free snacks, drinks."
Cons: "Nearly 2 hour delay :("

Pros: "Glassware and snacks provided"
Cons: "Significant delays and lack of clear communication by staff"

Pros: "Service was very good. Air hostess was courteous"

Pros: "Service was very good. Air hostess was courteous"

Pros: "The flight itself was fine."
Cons: "Our takeoff was delayed 3.5 hours because the plane was 'too warm to board.' This meant that I was stranded in Billy Bishop airport, which is a very small airport without much to do, while waiting for updates. Updates typically consisted of, "We should be able to board in about 10-15 minutes once the plane cools down." and then we would wait another hour for an update. We were offered a $50 food voucher for the small cafe 5 minutes before the cafe closed up shop. We were also offered a $50 voucher on Porter Airlines, which is an airline I have never flown before and don't intend to fly again."

Pros: "Glasses made of actual glass were a nice touch."
Cons: "The ground crew in Toronto could use some customer service training (one man at the lounge counter was lovely.) We were hearded like cattle, it seemed extremely disorganized and overall not a pleasant experience. No plugs for charging devices, no in-flight entertainment options."

Pros: "The complimentary coffee and water were a nice touch; just a very civilised way of treating passengers. Your lounge is terrific; the view great. Pleasantly surprised by the fact that you offer complimentary spirits on your Toronto-NYC flight -- an astonishing outlier in North America!"
Cons: "REALLY don't like the fact that international passengers who aren't US or Canadian passport holders can't web check in and reserve seats online. Couldn't you at least allow us to reserve a seat, if not actually web check in in advance? That way we wouldn't get relegated to crappy, leftover seats after everyone else has had a go at them! Finding power plug outlets for laptops in your Toronto lounge is a challenge. Elderly people have to bend down, peer under chairs, if they're lucky to see an outlet. Please consider designing accessible outlets that don't require strenuous bending, and a larger number of them. Disappointed that you don't as yet have European and Southeast Asian airline frequent flier network tie-ups. Qantas is good, but limited."

Pros: "The service, crew, complimenatry snacks, and everything about flying with a non u.s. company is just great."

Pros: "Crew was great."
Cons: "Boarding process was a bit chaotic"

Cons: "Overstuffed storage bins. Absolutely chaotic and abysmal boarding process"

Cons: "Seats too narrow with little leg room."

Pros: "Crew"
Cons: "NA"

Cons: "The infotainment system was from the 90s"

Cons: "Top marks for WestJet!"

Pros: "service at checkin was very good"
Cons: "wheelchair accessible service was poor with at least 8 of us waiting for 1 attendant at one time. Two waited more that 2 hours. I waited for about one hour"

Pros: "Handled the delay professionally with full transparency."

Pros: "the crew was great"
Cons: "reason for delays could have been communicated earlier"

Pros: "-"
Cons: "If this flight was just cancelled from the beginning- a lot of time wasted and did not get a refund for the cancelled flight."

Pros: "Very rude behavior of the staff at the desk. Flight was 7 hours delayed and then canceled. And the staff were not able to give us updates. They were being rude."
Cons: "Ground staff should need more training how to treat passengers. They should show little respect towards their passengers."

Pros: "Everything went smoothly on this short flight"
Cons: "No in flight entertainment"

Cons: "It would have been better if the flight wasn't delayed got hours while we were stuck on a plane!!"

Pros: "The crew should serve passengers better and nicer."
Cons: "No more delay."

Cons: "The boarding process is terrible. One line for section 2,3,4 causes so much chaos."

Pros: "organic bars, hot green tea in real mug, friendly staff"
Cons: "no entertainment or WiFi and seats did not recline."

Pros: "Staff were great"
Cons: "No water hot or. Old on the plane and nearly 5 hour delay on New Year’s Eve :("

Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"

Pros: "Speed of Service"
Cons: "Wish flight attendants were demonstrated more interpersonal skills."

Pros: "On time"
Cons: "Gate change"

Pros: "The crew was friendly and attentive. Boarding was seamless and smooth. Departing from New York, they proactively asked the passenger to volunteer checking their carry-ons ahead of boarding so they didn't have to waste time when boarding the flight."
Cons: "There was no entertainment. The snack could have been something more substantial. The overhead cabin space both for departing Toronto and departing New York was was insufficient."

Pros: "Ease to board, on time boarding"
Cons: "Return to gate prior to take off"

Cons: "Rough landing and held up the taxiway for an hour"

Pros: "Very good"
Cons: "Food v"

Pros: "Over all the flights were great. On time, smooth and friendly staff."

Pros: "The granola as the in flight snack."
Cons: "There was not enough options if you wanted more water, or juice. There was not even a soda option available."

Pros: "I had 2 checked in bags, the charge a bit to high, When fly between Canada - USA, 1 allowable check-in luggage should be included in the fare. Please think about it."

Pros: "Complimentary wine - friendly staff"
Cons: "Late departure- disorganized boarding"

Pros: "The crew was very nice!"
Cons: "A/C didn’t seem to work fully - it was stuffy on the plane. Very cramped seating."

Pros: "It was an hour and 10 minute flight, so there wasn't really much space for error. They still gave me snacks and drinks which I didn't expect considering how short of a trip it was."

Pros: "Flight was for the most part on time"
Cons: "Flight attendant was mean and nasty. She asked me to take my headphones off, to which I complied but shook my head as I took them off. The flight attendant then started shouting at me as to why I shook my head and she got loud and confrontational for no apparent reason. I just looked at her in disbelief without saying a word. I don’t think I will travel WestJet ever again."

Cons: "I was traveling with a piece of artwork and had to check it in oversized luggage, but as I was going through customs, I wasn't allowed in, because the Westjet team couldn't find it. I was escorted to their waiting zone, where I spent 1.5 hours waiting in limbo trying to figure out what I could do. Thank goodness the flight was delayed 80 minutes, because I was finally able to make the flight with 2 minutes to spare after running to the gates. The flight time, 65 minutes. I find it hard to believe the flight got delayed an entire flight. To couple that, when the plane landed in LGA (where I am as I write this), we're stranded on the runway because we don't have clearance to pull into our taxi area."

Cons: "Everyrhing was great"

Cons: "Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting."

Pros: "Crew was great."
Cons: "Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!"

Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."

Pros: "As always with Westjet the crew was great, I got upgraded to Plus seating which was a nice surprise."
Cons: "I did experience a technical glitch which didn't let me check in online or with the kiosk due to the system thinking I still owed a flight-change fee from months before. But the woman at the check-in desk fixed things up and upgraded my seat."

Pros: "NOTHING"

Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"

Pros: "The free drinks and snack"
Cons: "The check in kiosks couldn't read passports well so we had to go check in at counter and the two agents were not adequate because our wait was well over 1/2 hour."

Pros: "Very positive and smooth experience. Love the app and free wine!!!"
Cons: "None that I can think of. I recommend this airline to anyone."

Pros: "Comfortable seating and a plug for my phone"
Cons: "We were delayed ... was supposed to take off at 7:30 didn't take off until 9 .. I've sat on this plane longer than I was in the air"

Cons: "3 hours early for international flight, which was then delayed 3 hours. Then another hour at LaGuardia waiting for 2 $40 taxis to take 5 of us downtown. Ugh. WestJet terminal crew were flustered and uninformed. Terminal 3 at Pearson had inadequate seating. Sitting on the floor for hours isn't appreciated."

Pros: "Friendly crew, efficient"
Cons: "Delayed boarding."

Pros: "They were very accommodating. I used the call back feature a few times. All agents were courteous and made it easy to complete transactions. Our family was travelling for my grandmother's funeral we called several times over the course of a few days to book for various family members."
Cons: "There was no communication/correspondence when the flight was delayed. They took contact numbers plus there was an email provided, yet nothing."

Pros: "It was a little tight seated in plus row but i should not complain because you don't get to sit beside anyone. Would like that they served tea since I was dying with a bad cold. Staff were professional and the head flight attendant took charge of the plane very professionally. I'll fly again with west jet because air Canada crew can be miserable."

Cons: "Flight delayed by 30 minutes"

Cons: "There was a delay that was weather related. The entertainment system was good, but old, and had some glitches."

Pros: "Very friendly staff, roomy seats, arrived on time."
Cons: "Nothing really, everything was great!"

Pros: "Punctual, smooth flight"
Cons: "No food, needs improvement"

Cons: "The airline needs to board and deboard by group number."

Cons: "Food quality"

Pros: "no"
Cons: "on time departure"

Pros: "Nothing"
Cons: "They canceled the flight"

Pros: "On time,"
Cons: "WiFi didn't work."

Cons: "KTerrible coffee. Tasted stale"

Pros: "Boarding was a breeze"
Cons: "N/A"

Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Pros: "Very professional and friendly."
Cons: "N/A"

Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"

Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."

Cons: "Always a problem with these guys"

Pros: "Delayed 3 hours"
Cons: "Rude people"

Pros: "Nothing !"
Cons: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."

Pros: "Excellent service fligth on time no complains"

Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."

Pros: "Made it to LGA"
Cons: "Didn't make it home"

Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"

Cons: "Delays are always bad point"

Pros: "Fast entry... Great crew"
Cons: "Entertainment"

Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."

Cons: "Not being told the real reason for the diversion and being 7 hours late to LGA."

Pros: "The crew was very friendly."
Cons: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."

Cons: "Horrible they transfer my bag to a different airport"

Cons: "Everything"

Pros: "Nothing"
Cons: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"

Pros: "Very comfortable."

Pros: "Customer service was great"
Cons: "The landing to New York was very scary,"

Pros: "Not a thing"
Cons: "Cancelled flight no rooms accommodation ect...the worst flight ever taken."

Cons: "In Toronto, I waited in line at the AA ticket counter. By the time I got to the counter it was a few minutes after the "one hour before flight cut off". I was there in time! I had to give the ticket agent my credit card and she charged my card 400.48! The AA agent was mean and very unprofessional. She told me I had three minutes to make a decision or be stuck in Toronto until the next day. My flight was delayed and I would have made it with no problem. I even have Global Entry! My original flight to Miami was non-stop, instead I had to take a flight that connected in Miami. That flight was two hours late! This was the worst experience I ever had!"

Cons: "There's no room for non skinny people. It was awful"

Cons: "This flight was also delayed, was suppose to be in NY at 6pm but didn't get there till 9pm"

Cons: "This flight didn't exist since it got cancelled. Had to wait on standby flight after standby flight to get to New York."

Pros: "The flight itself wasn't bad"
Cons: "The delays were such an inconvenience. It was unacceptable. However, the crew was great"

Pros: "Absolutely nothing"
Cons: "The service is horrible overall horrible, will never travel with American Airlines"

Pros: "staff was friendly and helpful."

Cons: "Nothing, last time flying this Airlines"

Cons: "The flight cansel"

Pros: "Kayak sent several updates regarding the flight delay."
Cons: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"

Pros: "it was more or less on time. no aggravations very smooth flight despite weather condition. i am so glad that you have very qualified pilots...... thank you danielle"
Cons: "having the last seat so the back could not be reclined."

Pros: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Cons: "N/a"

Pros: "I had a good experience"
Cons: "Nothing as such."

Cons: "Flight almost departed even though first flight was delayed due to terminal and gate issues."

Pros: "flight crew was good actual flight was good"
Cons: "boarded plane 20 minutes later than scheduled departure time spent over an hour on the ground waiting for take off - don't necessarily think this would be the fault of AA but frustrating none the less"

Pros: "Courteous staff, let us on board as we were late arriving to the gate at no fault of ours."
Cons: "We flew into DC at terminal B and had to run to terminal C. We had to checkin again and security almost made us wait on the long line. We complained, stating we had 15 mins to make our flight. Finally they let us through and we ran to the gate, which was closed but the staff opened the door and we got on. Thank goodness!!!"

Pros: "Everything was great until I arrived in New York LGA. The staff at Atlanta's airport were great from the curbside checkin agents to the wheelchair attendant and gate agents so that they 45 minute delay due to air traffic in New York was hardly noticeable. The flight attendants were pleasant and friendly and the food was delicious. We actually arrived ahead of our adjusted ETA, after a very smooth flight."
Cons: "Upon arrival in New York, the 3 of us who needed wheelchair assistance waited and waited for them to come. Finally, the gate agents rounded up some wheelchairs that were sitting around nearby just to get us off the plane and to the gate area. After waiting about 15 minutes, while hearing the gate agents being told repeatedly by the wheelchair dispatcher on the radios that they were coming and were passing through security, 2 female attendants finally arrived and they took the two elderly ladies and off they went, leaving me there waiting. I continued to wait, and wait, and wait for ANOTHER 25 MINUTES, total of 40 minutes after arrival at the gate. The same dispatcher lady continued to say that my attendant was on the way, passing through security for the entire 25 minutes. He asked me to change wheelchairs because he liked his better. He didn't offer to take my laptop bag and put it behind. He took off down the concourse before my feet were even on the footrests, with me holding my legs out in front of me because the footrests were up. After 20 or 30 feet, I got him to stop and let me get my feet down. I told him our luggage was supposed to be at carousel E, so he took me to "A". He asked me if any of the bags there were mine, and I said, "Why would they be here? I told you we were on Carousel E!" So then he wheeled me to Carousel E, and since it had now been almost an hour, it was empty. He asked an attendant where my bag would be, and was told to check at the office, which was back over by Carousel A. Upon finally checking with the personnel in the office, he came out rolling my bags and stood them by me for me to deal with while he just pushed the wheelchair. I had told him I was taking Uber, so he deposited me curbside near the taxi stand, which was not anywhere near where Uber could pick me up and was gone. FINALLY, after arriving earlier than expected at 3:25, at 4:43 I was finally picked up by Uber to go on home. What a nightmare! I thought the wheelchairs were supposed to be waiting upon arrival????"

Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"

Pros: "Never in all my flying experiences have I had such quick baggage retrieval. I walked to the baggage claim area in Dallas and magically my bag was right in front of me and as if that wasnt enough the same thing happend when I returned to NY. If I can help it I will always fly American."