Korean air is very efficient.
We had to rent a car to get to Ottawa because West Jet had cancelled all their flights due to weather. All Air Canada flights were operating. We waited in line for 2 hours at the airport for West Jet to tell us that we needed to call them regarding a refund. We called them and were on hold for an hour and 45 minutes. Then we were told we had to call the travel agent...we on hold for 2 hours. We then called Korean air and they told us they couldn’t contact West Jet-no one knew what the value of the flight from Toronto to Ottawa was. We were only provided with a refund of $4 (for the taxes) when it cost us $280 to rent a car to get to Ottawa. I will never book a flight with West Jet again.
Seats were too narrow, plane was changed to what looked like a smaller plane. Everything else wasn’t WestJet’s fault. Red eye flight and jerk behind me left his light on the whole flight and giy beside me kept rib checking me, preventing me from sleep. By the time plane landed I had been up 23 hours.
Was told need to fix my ticket from Bangkok. So after waiting over an hour to get ticket fixed, found out didn't need to. Then a rush through security . Lucky Westjet flight delayed (usual) And made flight by running to gate. Then get to sit on plane for an hour. AGAIN. Two flights on Westjet and two delayed and two sat in the plane an hour. First time missed my connecting to Hong Kong and Bangkok. I know nothing perfect, but this seems to be the norm. Next time will try to find someone else to fly with.
WJ gave us meal and hotel vouchers.
Best airline for friendly caring staff. Favorite carrier.
The contracted ground crew at the desk in Puerto Vallarta were not very organized. Checking in took longer than it should have.
The comfort, space, quiet, snacks
Staff was friendly. Flight was smooth.
Media kept freezing. They had to reboot the system several times.
Quick boarding for a big plane. Lots of room for overhead luggage. Two beverage services. Nice crew!
Crew was wonderful, fine flight, very prompt
Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved.
Its a 3.5 hr flight. No charging outlets available. Food options very limited by the time they got to me, row 26. No in -seat entertainment screen. Hard seats.
|Flights Arrive in||Louisville Standiford Field|
|Flights Depart from||Canada|
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