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— SNA
Jan 23 — Jan 301
Round-trip
1 adult
Economy
0 bags
From?
To?
Sun 1/23
Sun 1/30

Good to know

Low season

July

High season

May

Cheapest flight

$59

Average price round-trip

$618

Good deal round-trip

$383

Good deal one-way

$220
Best time to beat the crowds with an average 11% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from San Juan Luis Munoz Marin Intl to Santa Ana J. Wayne/Orange Cnty
(avg. price over the last 2 weeks)
or less
or less

FAQs for booking flights from Caribbean to John Wayne (Santa Ana)

Top 5 airlines serving Caribbean to Santa Ana J. Wayne/Orange Cnty

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30299 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

Boarding was a mess

Read more about Delta

Boarding was a mess

No complaints!!

Recovery is taking its toll, The Delta employees are burdened with the covid restrictions costing then undue time to make sure they are complaint and its hard to do. Federal law mandating restrictions above local law is ridiculous. I did like the new boarding back to front, been wondering a long time when airlines would figure that out, but drop all the categories for pre-boadrings, only have one: Special needs, Military and 1st class, one call then back to front, half the plane was onboard before it got efficient.

Pros: "Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home."
Cons: "Excelente"
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Customer service as always"
Cons: "Nothing!"
Cons: "Movie selections, healthy snacks/food"
Cons: "No se diferecia de otras lideas aereas en decadencia."
Pros: "Smooth landing"
Cons: "Boarding should be more organized"
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Pros: "The crew."
Cons: "Filthy plane, and delayed too long"
Pros: "Crew"
Pros: "The access to the full library of entertainment & internet access included with the flight ."
Cons: "Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies"
Pros: "Yes, . Amazing crew Seat was comfortable."
Pros: "Put up at the marriot"
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Cons: "Late arrival"
Cons: "The comfort seats are not that comfortable"
Pros: "View"
Cons: "Delay after landing"
Pros: "Food and entertainment not applicable"
Cons: "My departure from NY flight tv was not working"
Cons: "Seats very tight!"
Pros: "Nothing"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "Clean bathrooms and great refreshment choices"
Pros: "Everything was fine—no worse, but no better. Delta crew could definitely learn a thing or two from Southwest. I haven’t been on a flight with Delta where the crew seemed happy."
Pros: "Flight attendant was great!"
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"
Pros: "Nothing"
Cons: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."
Cons: "Wasted my time on security and lost my flight"
Pros: "Again, a quick and easy connector and flight homeward."
Cons: "Not applicable."
Pros: "Great service, free movies, nice crew."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "anaheim"
Cons: "luggage did not arrive same time with me and not the same airport"
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "Comfortable seats in coach Good snacks Friendly crew"
Cons: "Nothing"
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Cons: "NA"
Pros: "Efficient friendly staff"
Cons: "Kind of rough landing, but we are alive and well!"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "On Time"
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Cons: "Why can't all the Delta gates be near each other. My connecting flight was very far."
Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"

They don't provide you with a meal for international flight and they take 2 hrs to take bags off the plane to baggage claim.

Take a lot of time to check in and flight delay, I almost did not make to my flight connection.

Pros: "Ordered boarding"
Cons: "Cleanliness, comfort!, less crowded"
Pros: "The crew on that flight was really good."
Cons: "The boarding process, especially out of Panama"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 30 minutes for No Reason"
Pros: "good crew. great seats."
Cons: "I would like to have tv screens in flights from Bogota to Panama. No entertainment at all. But from Panama to Miami it was perfect."
Pros: "The crew was awesome and the seats were comfortable"
Pros: "The crew was attentive, helpful and friendly"
Pros: "Buen servicio y llego a su hora programada"
Cons: "Not seat changes"
Pros: "THE WORST EXPERIENCE OF MY ENTIRE LIFE. Immigration stalled for over 3 hours and we missed our connection flight to Seattle. With no hotel accommodations nor food accommodation we are forced to sleep here in the airport and payed over $900 to catch a new flight in the morning. Worst airlines ever!"
Cons: "Nice trip"
Cons: "The entreinment no tv in a 7 hours flight"
Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"
Pros: "Seat were okay. Crew okay."
Cons: "For such long flight the crew should be more promptly at the time of serving. It took a long time for them to be ready to offer a second drink."
Pros: "The flight from Rio to Panama was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."
Pros: "Crew"
Cons: "Seats"
Pros: "On time Orderly process Friendly/helpful crew"
Cons: "Recent movie selection was not as robust as other airlines but decent still"
Pros: "Service was good. They fed us meals and all drinks for free. The plane was in good condition."
Pros: "Smooth flight, made up for lost time"
Cons: "Very unpleasant experience with crew generally. Very surprising, given previous experiences with Copa."
Pros: "First flight had lots of leg room and a hot sandwich. Great deal."
Pros: "I was pleasantly surprised at how new, and nice, the plane was. I appreciated the entertainment system and meals. The crew was super friendly and nice. It seemed that try actually enjoyed their job, which is refreshing to witness."
Pros: "Great price"
Pros: "On time"
Cons: "No TV on plane"
Pros: "The aircrew were the friendliest and most professional I have had."
Cons: "They need to upgrade to an on-demand entertainment system. I noticed the check-in agents being very rude to a young passenger with a language barrier."
Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"
Pros: "Everything was on time and since we didn’t arrive in till 11pm the food helped in not having to search for a place that was open. They served 3 small meals on a 7hr flight. Impressive"
Cons: "No complaints."
Pros: "Flights were on time. Crew was very good. No charge on my first bag."
Cons: "Entertainment options were terrible."
Cons: "Our flight was cancelled minutes within booking but still charged to our credit card for 10 days, meaning we never actually made it to rio and lost our deposit on our hostel."
Cons: "The time in between my connecting flights was short. Had to run to the next flight and barely made it."
Pros: "On time"
Cons: "Charged $100 for just 2 kilos excess bagage"
Pros: "Service,flight crew, the attention and the flight was excellent"
Cons: "None"
Cons: "I went through security at Lima Peru (Jorge Chavez International), everything was fine. I arrived to Panama, and the gate was next door which is just great awesome. The bad part was that I had to go through a security check once again there, although I had not left the airport since I left Lima. I went through the exercise, I was told that there would be no liquids (8 oz bottle of water, soda, etc) allowed passed that check point. Yet they were selling these items next to the gate. It made no sense why this checkpoint and why the liquid restrictions. Once in the area if I wanted to go use the restroom or whatever I needed to go through the checkpoint. There were 6 Copa employees manning this station, that's extra expense that the company passes on to the flyer for a step that should be evaluated and look at to see why other airlines do not do this. I was not the only one getting frustrated with this setup, but also passengers that did not speak Spanish they could not communicate with Copa employees. I saw this liquid restriction with Spirit Airlines in Lima, and I decided not to fly with them any more, no matter how inexpensive their fares were. Spirit told us that it was US law that made them have people throw away their drinks, although they were bought in a secured area. To me this was just a way to charge for drinks on the plane. I never had to throw away my drink if I had bought it in a secured area."
Pros: "Most of my flight experience was great."
Cons: "Every thin is good but the time between flights and the staying in the Panama airport is a little tough, we travel from Boston to Guatemala and we have always to wait long periods of time in the airport"
Pros: "Movies,entertainment,but it can be better."
Cons: "Cold coffee."
Pros: "They denied me from boarding due to documents missing even though I had my American passport"
Pros: "Good flight."
Cons: "Lost all our checked luggage...on a direct flight."
Cons: "Tried to call 20 times about lost. Luggage. No one answered phone"
Pros: "The aircraft was so clean. The personal so kindly"
Cons: "Everything was ok"
Pros: "The service was excelent"
Pros: "Food"
Cons: "Servicio"
Pros: "Not much to choose from leaving out of Boston but panama to Buenos Aires was better"
Cons: "The food quality and the entertainment was below average and"
Pros: "I didn't expect to be fed on the flight so that was a nice surprise."
Pros: "Flight was on time....nice helpful crew"
Pros: "Landing was smooth meals excellent"
Cons: "If you fall asleep they won't wake you up for dinner and you will starve."
Pros: "My son was terrified and was screaming I really appreciated how one of the attendants tried to cheer him up and even held him to comfort him, took him to see the captain and they told me to do whatever I needed to comfort him, they made me feel relieved and also food was good"
Pros: "Flight was on time and arrival was earlier than scheduled."
Pros: "At least the two seats next to me were vacant, so I could sprawl out... probably because people don't want to use this airline."
Cons: "This flight was delayed in landing due to weather (not their fault) but I had a feeling, given their crappy service in my experience, that my checked bag wouldnt make it to my connecting flight... of course i was right. It wasnt so much that my bag didnt make it as it was their horrendous response that wss the bad part (I wrote another review for that leg of the trip)"
Cons: "The most unprofessional crew I have ever encountered."

Stingy

Better food please

Delayed 1 h 40 mins

Cons: "The past two times flying with American out of Dallas my girlfriend and I have been separated on the flight. The first time we were able to be placed with each other but this time the attendant at the counter basically told everyone that because the flight was booked and there were so many people who had the issue that she could not move anyone around to be with their families. That on top of being rude to many of the flyers just makes the DFW experience with American feel like they don’t care about you."
Pros: "Na"
Cons: "Did not make this flight"
Pros: "Everything was clean and new feeling"
Cons: "Food on offer was uninspiring."
Pros: "Overall very good flight!"
Cons: "Nothing much!"
Pros: "The crew was friendly, the seats were comfortable, no complaints about the flight."
Cons: "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."
Pros: "the crew was amazing and the seats were awesome"
Cons: "on this trip nothing"
Cons: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."
Pros: "Yes"
Pros: "Not expecting high end services but not even mediocre service was done."
Cons: "Flight was delayed 2+ hrs, unorganized, seats uncomfortable, over crowded. Almost missed my layover flight."
Cons: "It was OK, no big issues or concerns."
Pros: "Smooth ride, good service."
Cons: "N/A"
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "On time and convenient"
Cons: "Crowded"
Cons: "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."
Pros: "The crew was nice"
Cons: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."
Pros: "SJU counter crew, in flight crew and flight was SUPER on time!!!"
Cons: "Nothing wrong."
Pros: "On time"
Cons: "Flight attendant had some attitude as if they were not enjoying their work."
Pros: "Too many commercials on the TV before being able to watch the show."
Cons: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."
Pros: "New onboard entertainment"
Pros: "The crew are always excellent."
Cons: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."
Cons: "Flight was delayed and was too late to make connection. Had to rebook and now getting home much later than anticipated"
Cons: "Rude crew"
Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"
Pros: "There was a TV. Crew was friendly and professional."
Pros: "We were on time. Traveled safely. Uneventful."
Cons: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "He crew. They were helpful and friendly"
Cons: "The delay and the plane was old"
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Pros: "Large plane, and helpful crew."
Cons: "Not much."
Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "santa ana airport"
Cons: "charged me $50 when i checked in my suitcase."
Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Cons: "I traveled with this carry on for numerous flights and for the last three legs of this trip w/of having to check it. For some reason they made me check it. because I had to spend time at the baggage claim carousels I almost missed the last train of the night back home. Fortunately all is fine, but it caused unnecessary stress."
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "Polite and professional"
Pros: "Todo muy bueno"
Cons: "20 min delay at Dallas International"
Pros: "It was great."
Cons: "Everything was good."
Cons: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Cons: "Arrived to the airport as suggested based on my departure time; only to find out that my flight was going to be delayed. Delays happen, i understand; however this delay impacted me catching my next connecting flight. There were no attendant at the designated gates to help me in Puerto Rico and calling directly was a nightmare. Never made it to Miami or to lax. Instead I was put on an even longer flight, San Juan to Philadelphia."
Pros: "I liked the crew"
Cons: "Almost everything"
Pros: "Nice big plane, good movies, good overhead storage"
Cons: "Better food"
Pros: "Crew was nice friendly and helpful."
Cons: "Free food. This was a three hour and 55 minute flight. You could at least give a sandwich. I don’t fly often but, I was with a group of us. I take snacks everywhere I go so I was not humbug it would have been nice."
Cons: "The seats are too narrow"
Pros: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Cons: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Cons: "0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew."
Cons: "Asked which sandwich was most popular, burger or chicken, and flight attendant told me she was a vegetarian. Diet Coke had one small ice cube."
Pros: "crew was SO pleasant! respectful of sleeping passengers came around with snacks and drinks then came around a bit later with coffee and water in case anyone needed a refill or missed it the first time"
Pros: "The crew was helpful"
Cons: "United Arlines has a lot of room to improve. It’s clearly just in it to make money and doesn’t care about the individual customer"
Pros: "Nothing"
Cons: "Pilot need to improve on communication skill, use better judgement when storm or other situations arise don't boarded the plane and let customers. Wait for 2hrs then turn back to the gate, I don't know what are the protocol, but letting cust. waiting in the plane on the tarmac for 2hrs that's unacceptable. Thank you"
Pros: "Really disatisfied"
Cons: "the poor attempt to help me when they canceled my flight 3 times"
Pros: "I was in Economy Plus and it was as nice as any type seat on any other airline."
Cons: "It would be nice if they could serve a snack in mid flight as it's a long long way!"
Pros: "Nothing"
Cons: "They cut one hour and took off when I made chek in they gave another ticket I was supposed to arrive 6 pm in my destination I arrived 11 pm and they were very very rude when I tried to complain about it! United no more!!!"
Pros: "Traveling from SJU to GSP, my mom got to the airport in SJU for her 1am flight. To find out it had been canceled. No call or email before hand, the had to wait until 2am to change the flight and get a hotel voucher. After that, next day they board the plane and de-board the plane due to mechanical problems. Another night and just a couple of 10 vouchers. She never received an explanation or recompense for loosing part of her trip in the san juan airport. This is the second time ahe has gone thru this in the same year with United. Awful experinece."
Cons: "No warning for cancelation. No explanation of what is happening and no effort to make it better."
Pros: "The crew was professional."
Cons: "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."
Pros: "Nothing whatsoever"
Cons: "The personnel was very rude. They charged me for my Service Dog which is illegal. Personnel yelled at me for having my service dog with me in the seat. They changed our seats, even though we picked them when buying them for a reason and my boyfriend and I ended up sitting in different lanes. Horrible experience. Landing and take off of the plane felt horrible. They double charged for one service dog. Even though I provided the Dr's note and her service dog tag."
Pros: "The crew Personnel was courtesy and there were friendly."
Cons: "I didn't like the process of me having either laptop or some kind of computer to see the TV set because I can't afford that and that's why I had to be looking side-to-side to watch TV also changing to Gates when I got to Chicago I had to change three gates C24 B6 and B2 it was too much changes in a short time that has to be improved."
Pros: "Crew"
Cons: "Boarding. Board by inside seat to outside seat and it'll go much faster."
Pros: "The attention of the captain with the passengers and that we arrived 10 minutes before"
Pros: "Good flight"
Cons: "Nothing"
Pros: "Everything was smooth"
Cons: "My seat wouldn't lean back on this flight, it was able to I think it was just jammed."
Cons: "I was forced to check in my carry-on bag (and pay). My flight was delayed and therefore I missed my connecting flight. I was unable to change seats, and the United staff were I accommodating to assist with the "Basic Economy" fare."
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Cons: "The flight attendant was super rude an racist to one of the passengers"
Pros: "Have no trouble boarding and the crew were excellent."
Cons: "Seats are to narrow and the distance from the gate to baggage claim was very long. Everything else was good."
Cons: "I have never flown United before. This being mg first time attempting to, has lead me to believe that I will never choose united airlines. After boarding my early morning flight from San Juan to Houston, all passangers were seated we were at a stand still for 2hrs before being instructed to depart the plane. We were sent back to the service desk for rerouting. This line was also an hour and 1/2 long . Fortunately I was able to transfer to another airline, but this overral experience with United was horrible."
Pros: "Nothing"
Cons: "Everything"
Pros: "It was quick to checkin but considering we were one of the few flights it should have been that way."
Cons: "No snacks were given to my kids cuz they were sleeping, the plane was freezing took a lil while until someone finally listened to the complaints and turned the heat up. No one was able to give us direction at San Juan airport all information desk were closed. It was a very stressful frustrating time at the airport. We were flying with 2 young kids at 2am and there was no body there to help, anyone we asked question we were given the wrong info not pleased one bit."
Pros: "Once we got on it went well, so I won't complain! It was a pleasant flight."
Cons: "Well my boarding group (5) was the last to board, we were informed after they shut the door and boarded all other groups that it was overbooked and that 14 people couldn't take this flight. We had 2 in our party that had made the plane (grp4, child n wife). After about a half hr of confusion and a handful of volunteers to take alternate flights, I boarded along with a friend who was traveling with me, they then shut the door behind us telling the rest they couldn't board"
Pros: "Even though I change my date of flight everything was good, very good customer service100 percent."
Cons: "The flight was delayed and we have to pay for the entertainment what it's that One of flight attendant was getto, saying bad words and unhelpful The guy at the gate unhelpful in other airlines if my family and I have seats away from each other they will help you to be together specially if you have children. In united the guy didn't even bother to look in the system and just told me that that's the only thing he has I asked again and he's told me no because if he help me the flight will be delayed and I laugh and then I said are u serious so I told him that the only thing that he needs to do it's to call the person that has the seat next to my family and ask if he or she can switch seats with me that's all and he just walked away. Very unprofessional most of the staff. I'm a ARMY VETERAN 90% disabled and my wife ssg Ayala active duty the flights that we took on our deployments were smoother than the united airlines flights"
Pros: "Flight attendants were nice, the plane had wifi"
Cons: "We were sat against the bathroom in the very back and there is no leg room or any chance to lean back, mine and my wife's backs were very sore after the flight. The plane was outdated, I was really hoping for TV but it didn't have it."
Pros: "Everything ran on time in a smoothly Manor..."
Cons: "Not to comfortable need more space between People"
Cons: "I was upgraded to first class. This was the first time this has happened to me, and I was excited. I had a great experience there and am grateful for it! The trip was quick, with low turbulence and no air pockets. I felt good. Thanks."
Pros: "Everything"
Cons: "I have no complaints so far"
Pros: "Early boarding for passengers with children under age of 2 was super helpful for me as I was traveling by myself with baby for the first time!"
Pros: "Nothing. I'm aprecciate if they call me because we have so many problems with the fly. 787-688-5109"
Cons: "The service was bad. Im never fly again with united air line. Never recommended hider"
Pros: "The crew was excellent and professional."
Cons: "L"
Cons: "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
Pros: "The cabins was remarkably clean and the pilot on the second leg was very entertaining, pointing out landmarks."
Cons: "The video selection on the second leg."
Pros: "Staff was friendly and professional."
Cons: "N/A"
Cons: "The space between the seats, so small. Every time someone next to you needs to get out you have to get up too. So annoying. And the restrooms were not clean."
Pros: "Wifi"
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."
Pros: "Seats were comfortable, the video entertainment was top notch, bathrooms were very roomy compared to other planes and flight attendants were nice to us. I only want to ride on these style planes from now on. They also were quick to connect the gate bridge which is important to me. I couldnt believe that I actually wanted the flight to be longer to watch more movies."
Cons: "Im not sure when this happened, but in an effort to add another row or two of seats - you are no longer able to put your seat back. It almost feels like you are actually leaning forward in your chair, 4 hours later, it equals the most uncomfortable flight of my entire life. In addition to one measly snack package, no drinks, charging for a movie... conclusion is I will NEVER fly a united flight again. Please Beware flyers, this might only be worth it if your flight is under 1 hour..."
Pros: "Liked that the airline paid the Hotel expense"
Cons: "Flight got cancelled for maintenance reasons but many other airlines did the flights that night"
Pros: "I had a mobility issue and was given preboarding and extra legroom seats, which helped my overall satisfaction. The temperature in the plane started very cold and then sometimes would go really warm. Other than that, good flight, nonstop and fast, and pleasant crew."
Cons: "I put poor for food & entertainment, because there were none (for free)."
Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."

I liked nothing! The way they run things!

Pros: "Ok."
Cons: "Nothinh"
Pros: "Yes"
Cons: "No"
Pros: "Nothing, 2 hrs delay waiting for a crew member and plane was ~25% full, no snacks or beverages"
Pros: "The softest landing on our whole trip!"
Cons: "It was over an hour late departing. The staff was rude. I will NEVER fly with Frontier again."
Pros: "Seats are not that small . It’s comfortable"
Pros: "Nothing"
Cons: "Everything"
Cons: "Frontier gets you there in moderate comfort at a very good price. You pay for everything! I didn't know they charged for a coke, surprised me. Yes, water is still free, and so are the bathrooms. You can tip the attendants or not."
Pros: "Yea"
Pros: "Nothing, flight was cancelled."
Cons: "After flight was cancelled, could have helped passengers find a way to continue to their destination."
Cons: "No dieron gratis nada de café ni agua .y las azafatas estaban burlándose de los pasajeros es una falta de respeto"
Pros: "Price was great"
Cons: "overall expirence"
Cons: "I filled a lost & found claim for my mother's coat she had forgotten in flight from John Wayne California to Austin but haven't heard back even if it has been submitted or not yet. On our way back..Poor Airport service in Virginia, The lady on the counter said I can go but my mom who was on wheel chair cannot go as she wont make it to the gate and also that luggage has been closed 3 minutes ago and we cant take luggage... Three Minutes cost me buying new tickets from South west that was cheaper than you and allow extra bag. Your representative was in moo mood to either help me or compensate me in your next flight.. very Poor. Upon dialing your number I couldn't get hold of a representative to address my concerns. You guys need to improve your customer service and clients call response and make it effective."
Pros: "On time flight. Friendly crew."
Cons: "No free beverages, very cramped seating."
Pros: "It was a direct flight and the flight was on time."
Cons: "the baggage fees were outrageous and made this trip much more expensive than if I had gone with a better airline. There is no wifi on the plane and while you can buy everything else, there is no option to buy wifi which is the one thing I would have paid for. The staff was unfriendly at best and one was very rude and frantic. I will not be flying this airlines again!"
Cons: "Extreme turbulence. Crew didn’t do anything to inform or keep passenw"
Pros: "i Liked that I was able to fly home"
Cons: "The cost of the flight once you add the cost of carry on or checked bag for that I could’ve flew Delta with snacks"
Pros: "Everything was fine for a no frills airline. Just be sure to bring your own water. You only get one cup, and if you sleep through water service you are out of luck."
Pros: "Cheap flight"
Cons: "No complimentary snacks at all. I paid $3 for a coke, very little seats with no elbow or leg room nor to lean back. I felt like i was in a can."
Pros: "Best treatment of military personal."
Cons: "Boarding was a bit chaotic."
Pros: "Flight got cancelled at the last minute and they didnt try to communic"
Cons: "Still waiting for my refund"
Pros: "2 hour delay"
Cons: "Long wait"
Pros: "Leg room was surprisingly adequate."
Cons: "I paid for front row seats. Flight was delayed 1hr. When we arrived at the gate they told us they had given our seats to other people because we allegedly were late."
Pros: "Nothing"
Cons: "Bad experience!!!!!"
Pros: "on time lending"
Cons: "very poor crew i aske for a glas of water dinide say we have 40 minites for lending."
Pros: "The flight attendants were spectacular! Service was great and it was a smooth flight from takeoff to landing"
Cons: "There was a lot of turbulence at the beginning of the flight. I would have liked it if the pilot let us know about the bumpy ride."
Cons: "Ridiculous, hidden fee add-ons, Totally unprofessional airline from staff to website."
Pros: "The staff was very professional. Especially the male flight attendant on F9269 Denver to Santa Ana. Staff on the plane was great!"
Cons: "I understand there were a lot of issues with the weather and the original plane to be boarded. We departed an hour and 15 minutes late and with the transfer of planes, it seemed that at least half the plane did not get their luggage. There was at least 50 of us standing at the baggage claim and we never got our bags. There was also no one to really talk to about it except one person. We all lined up to give our information to her. Fortunately, I was already talking to her when the line started and got that done pretty quickly. As far as the rest of the passengers, I'm assuming if they were at the back they had to waste another hour waiting to give information after waiting about an hour for our luggage. Also, I live local so it is not a big deal for me to go to the airport to retrieve my bag, wherever it is. Others do not have that luxury."
Pros: "Nothing"
Cons: "Lost my bag and the lines were insane!"
Pros: "I had to cancel my trip plans and went to cancel and found out that not only would I not get a refund on the flight but I also was not going to be able to get a refund on the seat selection. Front tier has nickeled and dimed me to a degree that I would never Fly them ever."
Cons: "They have a low flight charge but then you have to pay for everything else that you want. You have to pay even for carry-on baggage. You have to pay for any seat selection other than in the back of the plane. when all is said and done, their prices are equal or higher than any other carrier."
Pros: "Clean airplane"
Cons: "Impossible to fit through your aisle to get to main aisle if someone's seat is reclined. I literally had to crawl over the people in the middle and aisle seats because I could y walk in front of them without basically being in their laps. The biggest thing, ITS ALWAYS A DELAYED FLIGHT. I have flown frontier San Diego to Denver and OC to Denver probably over 100 times. I have ALWAYS had a delayed flight do to nothing but poor planning by frontier. It's never weather, 85: never a plane malfunction, just delayed for whatever reasons. It's pretty irritating after years of flying your airline, that you can pretty much always gaurentee a delayed flight."
Pros: "Planes are newer, seat backs are thinner which gives the impression of more leg room, not very comfortable though unfortunately."
Cons: "For what looks like a competitive airfare consumers get up charged when it's time to get your seat assignment (ie. pay $9 or $15 or $30 MORE for a seat on the plane when it's time to check in - not disclosed when you book through Kayak of course). To be fair, there was 1 seat available for $0, it was in the last row in the middle...1 seat. I also experienced a first...getting charged $30 to bring my backpack on board as a carry-on. Airlines are now charging to put luggage in the overhead compartment. Same carry-on luggage you'd bring with you on any other airline for free, apparently not on Frontier. $30 for a backpack, wow. Apparently Frontier also claims 'we don't participate in TSA Pre-Check', meaning it's great if you have TSA Pre-check, but given Frontier doesn't 'participate' in this program even if the consumer has paid the $100 and cleared to checks to use this program (which is awesome), if you fly Frontier, you can't use it, they won't put the 'TSA Pre-Check' denotation on your boarding pass. Huh? I get companies like this shooting for operational efficiency, scaling lean, profit maximization et al, however this airline feels like a total money suck from top to bottom. 'We have snacks available for purchase'! Of course you do Frontier, of course you do."
Pros: "The price was good, but I would've been better off with a different airline."
Cons: "Every seat was the same but there was an upcharge on different flights. I paid an extra $9.00 for a window seat in the back of the plane and it would've been $20.00 for the same seat closer to the front. They also charge for bags whether they are carry on or checked. My first flight, a kid in front of me threw up and it went under his seat and all inside of my bag. I spent the entire flight cleaning puke off of my computer and my clothes. The flight attendant just told me there were paper towels in the lavatory. When we finally arrived at 11pm we sat in the runway for 30-45 minutes until our gate was clear. Then we finally pulled up and it took another 15-20 mins for them to attach the bridge for us to get off the plane."
Pros: "Departures were on time."
Cons: "I am not a big person. 5'4" and the seating space is incredibly tight. I can't imagine how more uncomfortable it is for those taller than me."
Pros: "Every one in the plane will be thursty and hungry. You can charge the trvellers and gave him food or water or juice every one hour. I feel bad no water no food and first time i travelled by frontier beside me got food and ate it infront of me and me woww in a very bad situation"
Cons: "One of the stewardesses did not stop talking the whole flight. So loud I that I could not hear what the pilot was saying EVERYTIME he or another steward spoke... Horrible"
Cons: "Seats"
Pros: "Not much. This was a terrible flight."
Cons: "They charge for everything! Bags, food, drinks, seats... and the seats in the plane do not recline and the trays tables are TINY. The crew made the passengers clean the plane on account because due to the fact that it was delayed they needed to turn the plane around quickly to get it back to Denver. Never have I been asked to clean the plane on account of their delay!"
Pros: "The crew was nice"
Cons: "The company needs to treat its customers better. The seats are awful. We had to change planes and they didn't give us any compensation for our loss of time."
Cons: "The ticket kiosks did not seem to work well and nobody wanted to help- they just said get in line. There were 2 huge lines even though i got there almost 2 hours before my flight. I had no luggage to check in so I tried the kiosk, finally got one to work and it found me and my flight but said I needed to go to the counter. I waited in line >25 minutes then they announced that all Orange County passengers needed to move ahead. Got my ticket no problem, but another long line through security and not sure if I would make the flight. Got to the gate 2 minutes before boarding. It all caused a lot of anxiety!! The flight was fine- no frills and it was somewhat late arriving.I am not sure I will fly Frontier again."
Pros: "On time"
Cons: "I got Frontier because I thought I got I good deal but end the end of the trip with all the extra fee on carrier on I spent more than other airline where all the seat can be recliner, sodas free and carrier on are free too. I will try to avoid to use Frontier airlines."
Pros: "It didn't crash."
Cons: "Frontier's bait-and-swicth a la carte pricing (ALL seats and ALL luggage - including carry-on - have additional costs over the base fare). The fare listed on travel sites only applies if you have no luggage and sit in the aisle. Total cost was equal to or more than that of competitive airlines. No food or entertainment offered. Seats are cheaply made, 6" tray tables. Return flight was delayed for unexplained reasons longer than the flight time itself. First - and last - time I've flown Frontier."
Cons: "Didn't make the 45 minute cutoff for check-in on the flight the previous day because of hevy traffic and road work coming into Denver. I went with another airline that got me home instead of waiting until the next day"
Pros: "The crew was nice and friendly. The food and beverage selection was nice though everything cost money, even sodas. The capatain was informative and kept us to date with every change while we were stuck on the Tarmac for almost an hour due to bad"
Cons: "I understand the reason for all the fees and I know that's how the initial ticket prices stay cheap. But some of those fees are absolutely ridiculous. We were charged almost double the price for our checked baggage on this flight compared to the previous one because during our trip it switched to "the busy season." There was no notice of this when buying the tickets. There is also no good reason to charge more for a carry on than checked baggage. Just make it the same price if your going to charge for both. Also, the increase in price for carry on and checked baggage when checking in at the airport instead of online is massive. I drove down from the mountains where I had zero service straight to the airport. Had I pulled over somewhere on the way and checkin in before, I would have saved a ton of money on our three bags. I'm not sure if I'll ever be flying frontier again."
Pros: "Quick boarding and baggage check-in"
Cons: "Lots of hidden fees, VERY unfriendly baggage policies, VERY UNCOMFORTABLE SEATS. You'll end up paying the same price for a nicer flight with better baggage policies and more comfy seats after you end up paying all the hidden charges. Expect to add $105 each way on to your total costs. The seats look like aluminum frames with some cloth draped over it..."
Pros: "All processes were smooth. This was my first Frontier flight in years, so I was a bit surprised at having to pay for coffee, but so be it."
Pros: "It's cheap. Well, the baseline ticket at least. For this flight, I wasn't bringing any luggage (it was a short flight as part of a move, and all of my things were being carried via other means), so it made sense."
Cons: "The airline nickel and dimes you for everything. Carry-on or checked bags will cost you. A drink on the plane will cost you. We were delayed about 20 minutes getting on the plane and then sat on the runway for over an hour before we left. The last 20 minutes of that was due to wind reducing available runways for all departures and arrivals, but the first runway delay was caused by not one but two maintenance issues. Frontier actually just finished replacing their old planes with newer plans that have more uncomfortable seats with tiny trays and no on-board entertainment. For a short flight, it's not horrific, but for a cross-country journey, it's highly uncomfortable. The crew are just "there." Gone are the days of a warm cookie when you sit down. I've never had happy or friendly attendants, either. They do their job at the minimum. Slow to respond to guest issues and I've seen them be a bit rude with customers as well. I've had issues in the past with Frontier and lost luggage and lacking customer service. I only went with them this time because I wasn't bringing kids or luggage and just needed a cheap one-way. Otherwise I would never fly them."
Pros: "Nothing"
Cons: "Ripoff across the board"
COVID-19 information

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Flights to John Wayne (Santa Ana)

Destination:

John Wayne (Santa Ana) (SNA)United States

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John Wayne (Santa Ana) - Caribbean

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$327