Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Santa Ana
|July||Best time to beat the crowds with an average 11% drop in price.|
|May||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$590||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Caribbean to Santa Ana.
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Scores according to KAYAK customer reviews
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Customer service as always"
Cons: "Movie selections, healthy snacks/food"
Pros: "Crew was excellent, seats are never excellent"
Cons: "No se diferecia de otras lideas aereas en decadencia."
Pros: "Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter."
Cons: "Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given."
Pros: "The crew on this flight was amazing, and boarding was right on time."
Cons: "It was pretty hot on the airplane. Could have regulated the temperature a bit better."
Cons: "13 hour delay"
Pros: "The staff was amazing"
Cons: "I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic."
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Pros: "The crew."
Cons: "Filthy plane, and delayed too long"
Pros: "The access to the full library of entertainment & internet access included with the flight ."
Cons: "Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies"
Pros: "Yes, . Amazing crew Seat was comfortable."
Pros: "Put up at the marriot"
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Cons: "Late arrival"
Cons: "The comfort seats are not that comfortable"
Cons: "Delay after landing"
Pros: "Food and entertainment not applicable"
Cons: "My departure from NY flight tv was not working"
Cons: "Seats very tight!"
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "Clean bathrooms and great refreshment choices"
Pros: "Flight attendant was great!"
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"
Cons: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."
Cons: "Wasted my time on security and lost my flight"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Again, a quick and easy connector and flight homeward."
Cons: "Not applicable."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Cons: "luggage did not arrive same time with me and not the same airport"
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "Comfortable seats in coach Good snacks Friendly crew"
Pros: "Seats and snacks were ok"
Cons: "Entertainment wasn't that good. Small screen, headphone input didn't work on my seat."
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Pros: "Efficient friendly staff"
Cons: "Kind of rough landing, but we are alive and well!"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Cons: "I'm sure it was an excellent flight. I don't know though because Delta didn't manage to get me on it."
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Cons: "Why can't all the Delta gates be near each other. My connecting flight was very far."
Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "On time and convenient"
Pros: "The crew was nice"
Cons: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."
Cons: "Late , didn't make it on our flight back to Santa Ana"
Cons: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
Pros: "On time, crew was helpful and kind, entertainment options were vast."
Pros: "The un seat entertainment"
Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"
Cons: "The snack had coffee in it."
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "New 777"
Cons: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Large plane, and helpful crew."
Cons: "Not much."
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "Quick boarding and on time departure"
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "Polite and professional"
Cons: "They got us off the plane to get on a another plane there for we were delayed"
Pros: "New plane, great entertainment. Good service! Clean plane ."
Pros: "Todo muy bueno"
Pros: "More confortable seats."
Cons: "20 min delay at Dallas International"
Pros: "It was great."
Cons: "Everything was good."
Cons: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
Pros: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Cons: "Arrived to the airport as suggested based on my departure time; only to find out that my flight was going to be delayed. Delays happen, i understand; however this delay impacted me catching my next connecting flight. There were no attendant at the designated gates to help me in Puerto Rico and calling directly was a nightmare. Never made it to Miami or to lax. Instead I was put on an even longer flight, San Juan to Philadelphia."
Pros: "I love the stewartesssssss"
Cons: "The dudes cause they prolly gay"
Pros: "My experience with American Airlines was horrible I was on flight 1357 and me and my husband started boarding the plane my husband stopped so put the bag in his seat the flight attendant Sonya #695655 taliago Portuguese was very nasty rude and disrespectful and came off very racist she told my husband to sit down and move out the house as he was placed in his bag on top of his seat then when my husband told her he was placing his bag up over the seats she asked to see his pass his boarding pass then he told her he just wanted to put his bag up over the other seat because there was no more bathroom over his seat she argue with my husband after my husband left the situation alone she then comes in with another flight attendant who was more Ruder than her it was a 20-minute delay with the both of them yelling at us and threatening to kick us off the plane then didn't offer us any drinks or snacks she kept giving my huaband nasty looks the whole 4hours she was very racist and I would never take American Airlines again experience was horrible"
Cons: "This is my first time flying American Airlines and my last time I'm a human being I am African American and Puerto Rican and just because of the color of my skin I was going to get put off the plane bad experience"
Pros: "The videos"
Cons: "Seats are small"
Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."
Pros: "I like just about everything, and the updates were great"
Cons: "I dint like that wee had to waite 2 hour delaid flight and change plabe to go to miami and waite 50 minut to get our bags i lgit late to my jo. Thatbi had to go because if american i dint like it at all"
Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."
Pros: "the crew was very nice due to the circumstances of having a cramped plane"
Cons: "Too crowded on the plane, many people with bags that did not fit in the overhead compartment, plane was delayed. I asked to switch seats and was denied due to the plane been full however they call standby people after my request to change seat and they got seats, how can that be possible if it was full? 60 people waiting stand by? Really?"
Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."
Pros: "Comfortable newer plane More overhead cargo room"
Cons: "Not enough time between groups - people standing around blocked terminal Extremely full flight"
Cons: "My suitcase was bashed in and my laptop damaged. So far no satisfaction from American."
Cons: "Horrible delays and many gate changes"
Pros: "Ground crew and flight attendants were nice."
Cons: "Very old, beat up 737 for such a long flight. Entertainment consists of the old fold away small monitors. When will AA assign new aircraft to this route? AA doesn't care about San Juan any longer."
Pros: "Nice crew and seamless boarding."
Cons: "The plane was an older model and was significantly less comfortable than other planes from American Airlines."
Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."
Cons: "On the gate, crew was harassed by a "client". This situation made me uncomfortable to witness. Crew member called supervisor to handle situation. No option to buy snacks on the plane."
Pros: "Crew was very nice, even to a guy that spilled his drink all over his laptop"
Cons: "Entertainment is horrible. Overhead screens and they showed the exact same programs I just saw on my connecting flight."
Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."
Cons: "Flight to MIA was delayed and missed my connection in MIA. I had to wait 3 more hours in the airport. The boarding was not organized, they called all groups together. The crew was not friendly and went hysterical with everyone because of the delay. They should have been more professional. The plane was very old and had no entertainment. Overall very poor and mediocre experience."
Cons: "The crew overall. Many of them seemed overwhelmed and bothered to be there. Were not helpful and did not try to create a safe environment."
Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"
Cons: "2 hours delay"
Pros: "The crew was so friendly and accomodating. What a great experience!!"
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Pros: "They got us on this flight (the last one to SNA for the day) after we missed our original connecting flight due to delays on the Frankfurt to Houston flight."
Pros: "Everything went smoothly"
Cons: "Crampy seats"
Pros: "I missed my flight and the front counter was very, very cheerful at 8pm and helpful. I was able to get on the last flight. There was no food or entertainment, but it's a short flight. I didn't really mind. Just happy to go home in comfort with my upgraded exit aisle seat and no one next to me."
Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Pros: "Newer low profile seats created more room. Because of late take off, entertainment was free. Late takeoff also made for a short connection, but we made it thankfully."
Cons: "Attitude of the older flight attendant white woman. I asked her about putting a piece of artwork in a bin that had a yellow thing which looked to be a flotation device, and she was sarcastically rude saying it was a raft, and no I can't put anything in there. I watched the attitude with some other guests as well, so realized it wasn't just me, but how snarkily short she was with people about their luggage and such. If you're not enjoying your job, then quit and let someone younger and fresh come on board to create a more pleasant atmosphere for everyone."
Cons: "The seats didn't bend back to be comfortable. Only 1 inch!!! The back was restless"
Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."
Pros: "The boarding process was excellent and the crew was very carismatic, nice."
Cons: "How the pilot end the flight. The lights were on and I could not sleep at all."
Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."
Pros: "Service of flight attendants and the seat space i am 6 '6". The menu its delicious."
Cons: "No free entertainment like local channel's and music. A long flight using my cell playing Tetris :("
Pros: "Something to entertainment."
Cons: "Dont have music or screen tv"
Pros: "Seats were comfortable, the video entertainment was top notch, bathrooms were very roomy compared to other planes and flight attendants were nice to us. I only want to ride on these style planes from now on. They also were quick to connect the gate bridge which is important to me. I couldnt believe that I actually wanted the flight to be longer to watch more movies."
Cons: "Poor management of delayed flight and boarding"
Cons: "There was a one hour delay in our boarding and departure times which cut into our travel times."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Efficient boarding and exiting"
Cons: "Spoke to united agent night before light. Re distance between gates in in Houston. Wasn't sure that I was only two gates away and I would not need wheelchair transportation. However when I re-arrived in Houston not only was I at the far end of the terminal I landed in I had to go all the way out and catch a train to a different turn on and the and the gate was not there, was train ride to different terminal, I just made the flight, but my hip is still hurting"
Pros: "Attendants were very personable and friendly. I loved that they brought multiple rounds of water throughout the flight. Communication was great and no waiting times. Wonderful flight home after a wonderful vacation!"
Pros: "I ALWAYS LOVE THE SMILING FACES OF THE CREW"
Cons: "DELAYED FLIGHT"
Cons: "Seats were very uncomfortable"
Cons: "Im not sure when this happened, but in an effort to add another row or two of seats - you are no longer able to put your seat back. It almost feels like you are actually leaning forward in your chair, 4 hours later, it equals the most uncomfortable flight of my entire life. In addition to one measly snack package, no drinks, charging for a movie... conclusion is I will NEVER fly a united flight again. Please Beware flyers, this might only be worth it if your flight is under 1 hour..."
Pros: "Liked that the airline paid the Hotel expense"
Cons: "Flight got cancelled for maintenance reasons but many other airlines did the flights that night"
Cons: "Checked luggage took close to 45 mins to arrive"
Pros: "Great service. ...communicate with customers about changes at all times."
Pros: "The service for wheel chair people was excellent"
Pros: "Clean new airplane. pleasant staff. On time."
Cons: "United charges 8 bucks for you to just see where you are now. Worse yet, the entertainment system loops with sound off even if you dont choose it. Taunting you to "just swipe" so you can join the club. I HATE this experience and feel the airline has made a very bad call. I'm sure some bean counter is looking at the "swipes" as proof of his brilliance. but i will pay more to fly on other airlines after this...so screw you guys."
Pros: "Plane left on time, arrived early, wasn't completely full."
Pros: "I had a mobility issue and was given preboarding and extra legroom seats, which helped my overall satisfaction. The temperature in the plane started very cold and then sometimes would go really warm. Other than that, good flight, nonstop and fast, and pleasant crew."
Cons: "I put poor for food & entertainment, because there were none (for free)."
Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."
Pros: "The crew was great. Nice and very polite and was a very nice landing."
Cons: "Delats delays and more delays, also I'm a 6'5 guy who needs his space, very little leg room."
Pros: "Crew , flight and aircraft was good."
Cons: "Checking in was the slowest I have ever seen. If I had not prepaid for luggage and tsa pre approved I'm pretty sure I would have missed my flight. I was there a little less than 2hr before flight. If I ever fly from there again I will be there 3 hrs ahead."
Pros: "Attendants were polite and courteous while they were serving. The problem was when they WERENT serving..."
Cons: "Sitting in first class - the very first seat on the plane - I was able to hear EVERYTHING the flight attendants were talking about. When they were service us they were great. But I don't think they knew how loud they were being and talking about inappropriate topics (i.e. Sex, complaining about a crying baby and putting vodka in its bottle to "shut it up"). Was very uncomfortable because of this. Excepted more CLASS for what I had paid. This is why I am unable to give this flight an "excellent" rating. Disappointing."
Pros: "Smooth ride to Mewark"
Cons: "Flight hoy delayed"
Cons: "Sat on plane for hour, they ran out of food, they let people on a hour after the plane was supposed to leave pilots were a hour late, the staff was rude."
Pros: "They change the departures for a delay of 8 hours."
Pros: "The in flight crew was nice."
Cons: "The people at the ticket counter were rude and not helpful when my boarding pass wouldn't print. When I bought my airline ticket, I was not informed that I would have a checked bag fee, and it was expensive. The flight was late coming into Denver as well. The flight was delayed multiple times for reasons the airline would not tell anyone why. After we were able to board the plane, the gate attendants were rude. The in flight crew was nice, but they were not helpful with people trying to figure out seating. After everyone was on the plane, we were delayed once again. Once we finally got in the air, I tried to watch a movie. The movies were expensive also. The movie would not play for some reason. There was no leg room or room for me, or the person next to me. I would not recommend flying with this airline. This was the first time I have flown with them, and will be my last time. I don't like to write bad reviews but I have to with as many problems as I had with this airline."
Cons: "2 hour line to drop off a bag / flight delayed to 3 hours later for maintenance / gate attendants were not helpful"
Cons: "I never made this flight because the previous flight's delay caused me to miss it completely."
Pros: "By bag was broken when I got to my final destination. It looked like they played football with it. I'm filing a claim with United Airlines"
Pros: "The crew member was excellent"
Cons: "Dont have free movies"
Pros: "Loved how on time they were. The crew was super awesome. And the seats were spacious!"
Cons: "No legs space uncomfortable seats I was sitted between two huge men"
Pros: "San Juan airport check in was easy, however TSA line was very long"
Cons: "No WiFi or flight entertainment on board"
Cons: "Bad turbulence - no bathroom and drinks for 2 hours. no entertainment, little space"
Cons: "2hr in line to drop our bags. Almoust missed the fight for their fault."
Cons: "On the first leg going to FLL, the plane when landed tilted to the right on the pathway and then the pilot gain control of the plane back."
Pros: "Yes / No"
Cons: "Better seats"
Cons: "Bathroom was absolutely disgusting. It looked and smelled like it had not been cleaned in a very long time."
Cons: "Our flight changed fueling plans and caused a delay which made us miss our connecting flight. The connection stopped boarding at the gate directly next to our exit gate as we were getting off of the plane. We were forced to get a hotel room overnight to get a flight the next day with no compensation from Spirit. I will never fly Spirit again."
Pros: "Flight was fast crew was helpful and entertaining"
Cons: "The cramped, close seats, the attitude of some of the flight attendants, it cost me more to fly Spirit and I couldn't even get a cup of coffee unless I paid $2.00 for a 4 oz cup. I WILL NOT fly Spirit ever again."
Pros: "Seat assignment"
Cons: "No in flight entertainment."
Pros: "The flight was on time and boarded quickly."
Cons: "There was a small child sitting two rows behind me that screamed and cried the entire flight. The mom did nothing to entertain or calm the child down.."
Pros: "Crew members were friendly"
Cons: "Delayed flight three times"
Cons: "The uncomfortable seats with no leg room. The screaming children. After my flight back, will never take this airline again."
Pros: "Crew was friendly"
Cons: "Crew instruction too fast, very difficult to follow. Games were silly. Flight departing Ft. L left over 4 hrs late due to lack of crew."
Pros: "Went smooth, no delays even arrived ahead of schedule!"
Pros: "on time, capitan gave info and specs about the plane and our travel plan."
Cons: "paid $59 for a backpack"
Pros: "No likes"
Cons: "3 hours late leaving Ft Lauderdale and 3 hours late arriving in Ft Lauderdale."
Pros: "Polite crew."
Cons: "Well going to st thomas I found my very expensive suitcase have 2 broken wheels. After talking to customer service I was told, "well ma'am the fairs are cheap, you can buy another one". Now landing back into Fort Lauderdale and note a 4 hour delay I find my suitcase has now all broke. Wheels and the 2 prior ones broken now officially broke. Off. It's great if you wanna fly cheap but you literally get what you pay for."
Pros: "Absolutely nothing."
Cons: "Very poor customer service. First flight was delayed getting in causing me to miss my connection so I had to stay in a hotel overnight because the airline would not book me on another available airline. I had to talk with many people and wait a long time to get hotel and food arranged. Every representative told me something different. Very unorganized and inconsistent. My second flight was cancelled all together. I ended up paying $500 to fly Delta."
Pros: "The ease of boarding."
Cons: "Your seats are uncomfortable. Seats that recline are needed. None of the announcements from your flight attendant was audible and clear. Those from the captain were much better. The added costs for seating and bags are ridiculous."
Pros: "Arrived on time."
Cons: "Sitting on taxi-way waiting for a gate spot to open. Put pressure on making connection flight."
Cons: "Boarded. Deplaned. Delayed."
Cons: "Flight was cancelled"
Pros: "They booked me on another airline so I didn't have to fly spirit."
Cons: "The flight was delayed several hours, causing me to miss my connector. They told me they'd give me vouchers for a hotel and transportation in Fort Lauderdale, but instead booked me on an American flight to Charlotte and didnt tell me. Had to sprint across the airport when the American airlines people called my name over the intercom and nearly missed that flight because of the lack of communication."
Cons: "40lbs luggage limit when other airlines have 50lbs limit. Seats were very tight - had aisle seat and could barely get my legs inside the row. Nickel and dime you for everything. They bill as low price air fares but when you add up the luggage and seat fares you might has well fly airlines where they offer water free."
Cons: "Seats don't recline"
Pros: "Very friendly, helpful, fair, and hard working ground and air crews. If you pay for a carry-on, you board group one guaranteeing overhead room for the bag."
Cons: "Very uncomfortable seats that do not recline."
Cons: "Boarded late, took off late, rude flight attendants actually said to one customer "if you don't like it don't fly us", pilot couldn't even line plane up to gate so had to wait for someone to come move us; they wouldn't do anything to help people who had tight connection; brought us in at gate that was at the opposite end of the airport from their other flights so with late arrival we had to sprint a great distance to get to our connecting Spirit flight. That was a joke because of course that flight didn't board or take off on time either. Of ur 4 flight segments for our round trip to St Thomas, each and every segment had some significant problem and delay."
Pros: "Flight was smooth."
Cons: "Late departure lead to almost missing our connecting flight."
Cons: "When we arrived to check in, we were immediately told we would not be making our connection, we would be staying in Florida for the night and there was absolutely no other solutions to be discussed and pushed to the side. When I tried to speak with the woman at the counter inside at the gate, she continued to talk on her cell phone, telling me "no, I do nothing for you." I finally said we need to figure out a way to negotiate something, can we please see if any other flights are available that would put us closer to South Carolina. After she reluctantly hung up her cell phone, she searched and said she had a flight to Atlanta but we would be "stuck" there on our own with no luggage and she couldn't do anything about that either. I said I would drive from Atlanta to South Carolina as I absolutely needed to be back the following morning. She said she would make the switch but whatever else happens is on us and not to call her again. She said we would have to retrieve our luggage in South Carolina the following afternoon as she couldn't get our luggage to the Atlanta plane so "don't even ask." I kindly asked her to put my luggage through to our first stop, Florida, we would handle it ourselves. We arrived in Florida, ran to baggage, collected our bags and had them transferred to the Atlanta plane, and ran back through security to make our flight. I can completely understand weather being an issue that calls for no reimbursement, however, the absolutely rudeness and lack of social skills and empathy of the spirit team was disheartening. We will not even attempt to spend money our money with spirit and see if we have a better outcome next time. I will not be recommending this airline and asked my friends to choose another airline for their trip so they would not be treated the same way."
Pros: "Hate the airline"
Cons: "3$ for a water ... $160 for bags. Customer just left hospital and could not carry bags !!! Total total rip ... !!!"
Pros: "Can't think of anything positive to say here"
Cons: "Extremely small seats, very very uncomfortable. Our flight was oversold and my boyfriend had to stay behind causing significant inconvenience and extra expense"
Pros: "The flight was on schedule. The employees represent well."
Cons: "If you are not familiar with Spirit, the baggage fees (that you don't know about until you print your boarding pass) will more than eat up the "bare fares" savings. Hands down the most uncomfortable commercial airplane I have ever been on. If you are taller than 6-foot, you will be especially uncomfortable."
Cons: "Called Spirit to make sure their gate was open at STT at the time I was scheduled to arrive at the airport (10:30). Got there and found a sign stating the gate doesn't open until 1:15. So 3 hours hanging around outside of terminal. Other than that, Spirit did exceedingly well."
Cons: "First time using kayak to book a flight through spirit. Heard rumors of the airline and they were all true. I'd rather pay a few bucks more with American or another airline that takes its customers seriously. For a 4.5 hour flight and no reclining seats? The list could go on. Never again."
Pros: "There was no one at the agent desk during the boarding time and that's when we all started to look up the status of the flights. Finally someon showed up but was unsure about the delay time. I had to react quick and purchase a flight with American to make it back in time for work. When I called spirit customer service I was told you missed your flight so no refund. After re-explaining my situation it fell on deaf ears. Reality of this is that I won't fly spirit unless it's my final chance to get somewhere that is an emergency. The seats are uncomfortable and not even water is complimentary. Cheap flight but all the add-On are not worth it"
Pros: "The crew was humerus and provided my ease in our travel. The flight was very wonderful!"
Pros: "Nice crew, clean seats"
Pros: "I was not aware of location and almost mist the flight other then that it was on time"
Pros: "I liked nothing except the water views during this flight! My window was dirty though so even that was marred."
Cons: "Dirty window, some kind of oily film, yuck. Dirty seat back in front of me too. A sticky looking spill that no one wiped before we boarded. Seats felt hard and small. But, as always, if we land safely it was a great experience!"
Pros: "Great Value"
Cons: "Late night arrival"
Pros: "$100 each if you miss a flight!! $50 for 1 checked bag each way! No tv, no wifi, no complimentary water!! Plane was delayed an hour"
Cons: "Spirit is a rip off!!"
Pros: "The price and the info from the crew were very good."
Cons: "The boarding area had no air conditioning and no info on arrival times."
Cons: "I don't feel my original fare was at any significant discount and wound up paying more in the end then if I had chosen Delta and got my points. Beside that, not having an electronic boarding pass is a deal breaker for me."
Pros: "The smooth take off and landing"
Cons: "That you have to pay for everything and i mean everything juice, chips, water you name it...."
Pros: "Nothing, I was gonna miss my connector in FLL due to delay. That would have had me sitting in FLL for 7 hours overnight before being able to take my connector. I was able to avoid all of that by rescheduling my flight for the next day; today."
Cons: "The run around..."
Pros: "The pricing"
Cons: "The flight"
Cons: "65 for a carryin !!!"
Pros: "Flight was on time and comfy-- these planes are new and have a leeeeeeetle more room than some"
Cons: "This airport doesn't accept an iPhone boarding pass from SPIRIT at TSA ( the customs guy also gave me a pretty hard time about this but accepted it he could've told me I was never gonna get through TSA with it ---Ugh) All said, I think Spirit Is fine if you travel light and eat before you go but the industry is still treating them like a snot-nosed little sister. They had the worst gate at the airport and the whole boarding pass thing was silly But this kind of very low overhead, nickel and dime you kind of airline has a place in Europe and will soon be more accepted here."
Pros: "This was my first flight so I don't have anything to compare it to. With that said the flight was over all pretty good. The crew was pleasant, the seats had more room than what I expected, and there was no real turbulence."
Cons: "There was not much that I disliked, the only thing I would say was that the flight was some what loud, but that was due to the other passengers."
Pros: "I got to my destination on the day I wanted to. No hiccups once we got moving"
Cons: "Plane was delayed both ways - boarded on time on the way there but then waited an hour on plane (excuse - FAA review). on the way back the flight was delayed 4 hours (excuse - mechanical error, needed to get a new plane). This was a significant inconvenience, less so for me than others as I did not have a connection. The planes were noticeably aged and on the way back fairly dirty. Lastly - may be just oversight of the flight attendants as they had had a long day, however worth a note: on takeoff I signaled for a flight attendant and asked if I could get some food, they said they would be around shortly. After watching them tend to every section but mine they went back and sat down, ignoring my previous food request. I signaled them again and got my food, so it all worked out in the end. Just a bit aggravating after having been delayed both ways. Overall - I had heard horror stories about Spirit and have avoided until this trip. I plan on avoiding Spirit for future flights based on this experience. The "lower" price was not worth it after paying $55 for my carry on bag each way and the certainty of delay."
Airlines flying from Caribbean to Santa Ana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Santa Ana
Masks required on board, masks provided on flights from Caribbean to Santa Ana
Social distancing seating
Middle seats unavailable to book on flights from Caribbean to Santa Ana
Testing for antibodies, testing for symptoms for flights from Caribbean to Santa Ana
Waiving of change fees. Search flexible flights from Caribbean to Santa Ana