Daily cleaning, installation of cabin HEPA filters on flights from Central America to Alabama
|November||Best time to beat the crowds with an average 2% drop in price.|
|January||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$738||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Central America to Alabama.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Alabama from Central America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Alabama with an airline and back to Central America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Alabama from Central America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was friendly and efficient."
Pros: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Cons: "Do not put your connecting flights one terminal miles away from the other terminal"
Pros: "Fast boarding, quick flight, friendly attendants."
Pros: "The flight was on time!"
Cons: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."
Pros: "The crew was amazing. My seat was comfortable."
Cons: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Cons: "Let passengers know from JFK there is a shuttle or air tram to your actual gate of departure. This could help with what the passenger may have as carry on item"
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Pros: "The crew was great and super nice!"
Cons: "Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight."
Pros: "The crew very nice and helpful"
Pros: "Nice trip"
Cons: "Crew didnt know who was supposed to be on the flight - confusion over number of people on the flight"
Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Pros: "Inflight Service is great"
Pros: "El servicios al cliente ala hora de registrarme, fue malísimo, en Santiago república dominicana,"
Pros: "Uneventful and on time"
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Cons: "Customs never to hire more agents to work in the early mornings."
Cons: "On time, free upgrade."
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "The kind bars"
Cons: "The crew at he gate seem to hate their job. I went to get a claim ticket for my stroller and I felt like I had asked for something wrong."
Pros: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
Pros: "Food available for purchase. Entertainment system."
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Cons: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Cons: "Got in early"
Pros: "Wouldn't know wasn't able to make it to the flight"
Cons: "The fact that for the second time in 2 months Delta issues kept me from making my flight"
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Who could ask for more?"
Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"
Cons: "Flight delayed"
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "everthing went well"
Pros: "Good staff, crew, amenities in the airport, courteous and helpful."
Cons: "Schiphol has an excellent system in place -- you get through all the checkpoints to the gaits in less than 15 minutes. Then at the gait, at least at Delta/KLM they re-check all the documents twice, and that part takes 40 minutes -- so be prepared to come early to take that into account."
Cons: "Old aircraft"
Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"
Pros: "The crew was super polite!"
Cons: "Seats were too cramped."
Cons: "Nothing,it was all great"
Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."
Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"
Pros: "It was my first time with copa airlines. Excellent experience and impressed with the services that they provide, including lunch, dinner and even breakfast. So surprised when I was provided option to select breakfast from the 2 (omllet or pancake) on just 1 hour and 20 minutes flight from Panama City to Costa Rica."
Pros: "I was impressed that even though it was such a short flight the crew worked hard to provide everyone food and drinks."
Cons: "This was the first Copa flight that we didn't receive a full meal. The crew also seemed more serious and less friendly than on other Copa flights."
Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"
Pros: "Copa has the worlds very best gate agents and check-in agents by far... they had a huge line and held very professional atmosphere"
Cons: "Always the good there was none"
Pros: "Free lugagge under plane food and alcohol!!"
Cons: "Long connection"
Pros: "Amazing 45 min. flight w. food and drinks. No really!!"
Cons: "Almost wish the flt was longer"
Cons: "The flight was overbooked from Panama to Lima, so they leaved us for another day, and we missed the flight from Lima to Cuzco as well as the tour of tomorrrow morning to Machu Pichu, more than 1200 dollars of lost and for sure no responsability from Copa."
Pros: "Excellente customer service"
Pros: "My flight was delayed, causing a lot of stress at the terminal because many people had connecting flights. The Copa staff could not have been more helpful. Copa even put me up for the night at a Sheraton in Panama City when I missed my connection, provided free transportation to and from the airport, and gave me a free dinner voucher. All in all, a well handled experience in the face of disaster."
Cons: "Getting home a day late wasn't pleasant, but it wasn't Copa's fault."
Cons: "No non-meat option for food"
Pros: "Very friendly, courteous and professional service"
Pros: "Well organized/great crew"
Cons: "There was nothing I didn't like. Will definitely fly Copa again"
Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."
Pros: "Nothing I like"
Cons: "Bad all around"
Cons: "There was no food for me, nothing at all! Nor a bag of peanuts"
Cons: "10 hr delay in San José. A nightmare!"
Pros: "The fare was relatively low so I was not expecting much beyond safe transit between Costa Rica and Panamá. I was pleasantly surprised by the robust flight crew that all seemed knowledgeable, very friendly, and professional. I particularly enjoyed the quick and easy check in, no extra charges for my very large checked item, in flight entertainment via headrest screens, ample leg room and storage, and the ability to charge my phone during the flight via USB. Even though I was a passenger in coach, we were provided a light snack and free alcohol and beverages during the short flight. All in all, even as a very frequent traveler, Copa surpassed my expectations. I will definitely fly with them again."
Cons: "The only thing I felt could be improved was the boarding process and signage. I was originally in an exit row seat but was unexpectedly relocated as I boarded. The explanation was quite vague, even though I asked the gentleman to repeat himself twice, but overall the change was fine. I was moved up a few rows and kept my window seat preference, so I wasn't upset. I only wish I had been notified earlier at the check in desk rather than holding up the line of passengers behind me."
Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."
Pros: "Everything was ok, easy, fast and got special attention in the airport for flying in copa. We didn't had to make the line for security in Costa Rica's airport"
Cons: "Nothing I can tell"
Cons: "The online booking company was confusing and not friendly"
Pros: "I really liked the flight I had on Copa Airlines this morning . I am please with the professional air that was shared. I will use the airline again and again."
Cons: "I did not like the web checkin experience, it was a very frustrating and crashed each time I used it."
Pros: "Although my flight was very short, the staff was kind and the food great! May have been one of the smoothest flight I've ever been on."
Pros: "Nice, on time and excellent service onboard"
Cons: "Nothing to mention"
Pros: "good food"
Pros: "The Service that copa has is incomparable. I hope the company doesnt change the"
Cons: "The plane didnt have screens on each chair...."
Pros: "- nice staff - food on the plane"
Cons: "Bad food"
Pros: "I liked that they had a snack for such a short trip, and the flight attendants seemed okay."
Cons: "The worst thing was that after boarding the plane spent more time on the ground, waiting to fly than it spent actually flying and making the trip. I think it was because it's such a small airport and the plane had to wait. Also, when we got there we had to take a bus because there was something wrong with the gate, that took a long time and was unpleasant."
Pros: "Host and hostess' excellent. Food and drink was the high-lite of my trip. Most airlines do not give the quality Copa does. I will definitely fly with again. Do you fly direct to Costs Rico? from any NY or NJ airports Sincerely. Nora McGgrath."
Pros: "I give Copa Air a big fat zero on price. I missed my connection flight because my first flight was delayed and there was no more flights that night so they said come back tommorow. 8 went back the next day and all flights were canceled because of a hurricane but copa refused to let me on the return flight home i had already laod for!!! Horrible rip off"
Cons: "Copa should of let me on my return scheduled flight i had already paid for without charging me again"
Pros: "Best airline in Latin america"
Pros: "Same as above."
Cons: "Same as above."
Pros: "Everything!We received meals and complimentary drinks and had lots of leg room!"
Pros: "I liked the TVs, the free food and drinks, and the comfort of the chairs"
Pros: "Fui atendido muy bien . La puntualidad y la informacion que van suministrando es de primera"
Pros: "free luggage and food"
Cons: "they had me waiting for 8 hours at the airport for my fly and sent me to a hotel with no hot water. Many many more things that I did not like. riped luggage, arrived niext day made me loss one day"
Pros: "Everything ran on time, quick flight, comfortable seat for sleeping."
Pros: "the options they give, are excellent... The best for any customer... And the healthiest, since 2 days before i yraveled in united and got stomch sick cause all they give is chicken and meet and those are bad options as airplane food"
Cons: "I had to wait a lot for my luggage in my final destination.... Thats all"
Cons: "my luggage handle was cut off my rolling suitcase by TSA without notification or reason and as I try to file a claim I am getting the run around:("
Cons: "Between San Jose and Las Vegas, probably in SanJose, a 500 dollar Breil Milano watch was taken from my checked luggage. In a rush at the hotel, I had regrettably packed it rather than carrying it on."
Pros: "The service, the big smile of the representatives"
Cons: "Keep it up!!"
Pros: "fue un viaje muy tranquilo y plasentero"
Pros: "There was a flight delay longer than what my next layover was going to be. Copa rebooked me with American Airlines and got to my final destination just 40 minutes later than originally planned."
Pros: "They served a meal and it left on-time."
Cons: "I bought my ticket through Kayak and it included a layover in Panama City. However, it was being run on two separate airlines (United and Copa). Because of this, I could not check-in online. I arrived in San Jose to check in early since I had a 4am flight and was planning to sleep in the terminal. However, the Copa crew did not show up until 2/2:30am to begin checking people in at the counter. There was no other way I could get my ticket ahead of time and I probably would have stayed at a hotel and left early rather than arriving at 8pm and waiting for 6 hours in the open part of the airport."
Pros: "Flight arrived on time"
Cons: "Row 22 was not a charme. We did not get any drinks at all. Should not happen on a flight. No entertainment"
Pros: "Comfy seats onboard Good selection of movies Decent food from MEX to SFO"
Cons: "I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi"
Pros: "Crew nice"
Cons: "The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day"
Pros: "The food, the customer service experiencie ,this airlline is the best!"
Pros: "Flights were on time or close enough to."
Cons: "The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. THEY WERE WRONG"
Pros: "Were able to fly first class. Enjoyed VIP lounge, and the spacious seats on the plane"
Cons: "Due to a computer auto correct mistake, I had to buy another ticket because Aeromexico would not change the name on the original ticket....3 tickets for 2 people. They did however move us up to first class for the long flight which was appreciated."
Pros: "The ove"
Pros: "Comfortable, prompt, clean."
Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."
Pros: "Everything was according to plan, I had no bad experience"
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"
Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."
Pros: "Airline generally decent"
Cons: "No one attending kiosk to check in an hour before boarding time ...forced to move my flight to the next day (and pay for it). Have never been so upset with an airline"
Cons: "No access to video No leg room"
Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."
Pros: "Easy, polite, genuine people, no fakes, no unnecessary restrictions."
Pros: "It was a great flight. The Aeromexico plane had great service. Enjoyed watching movies during the flight."
Pros: "They were pretty much organized."
Cons: "The food. Some Mexican touch could be appreciated."
Pros: "The fly was good."
Cons: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."
Pros: "Plane staff was friendly, onboard entertainment options were good and the fare was reasonable."
Cons: "Plane noise was very loud and cabin temperature was so warm I was sweating and my wife ended up feeling naseaus towards the end of a 5.5 hour flight. Also, not a big fan of advertising being played over the TV and cabin speaker system."
Cons: "No personal entertainment. The plane was too old. No previously allowed to choose seat."
Pros: "I liked the entertainment options and the free morning snack/meal offered on the flight from Mexico City to Los Angeles."
Cons: "I don't like the boarding process where everyone hovers around their boarding group sign."
Pros: "The price and flight times"
Cons: "The food and the fact that the entertainment was only in Spainish"
Pros: "the food was great and the attendants were wonderful."
Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"
Cons: "Bad service!"
Pros: "Nothing at all. I hope they pay for this!!!!!"
Cons: "I am a US combat veteran and they denied my service dog access. They made me leave my partner stranded in a foreign country. I am very angry and distraught and I need my service animal back."
Pros: "Staff was very friendly and helpful."
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."
Pros: "Everyone was polite & kind, and incredibly efficient."
Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."
Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."
Pros: "Great seats with individual screens for free movies"
Cons: "No vegetarian option Long back up at Mexico City customs"
Pros: "Sf to Mexico was fine"
Cons: "Lost my immigration form and missed my flight. Airline told me to talk to my booking agent. I spent time talking to justfly and it took them a long time to tell me they couldn’t do anything and I’m stuck in Mexico for a day."
Cons: "Delayed flight from FAT to GDL. No clear explanation or answers here in the US regarding what solutions would be put into place for missing my connecting flight, had to navigate myself when I arrived in Mexico! Completely unacceptable!"
Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."
Cons: "Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed."
Pros: "I'm 6'3" and they put me in a row with more legroom without charge. Very friendly and courteous crew."
Cons: "no food on this 4 hr flight but i did fly economy. This isnt only flight or airline where in flight internet doesnt work."
Pros: "All the movies And tv shows"
Cons: "The most uncomfortable chairs and a long boarding process"
Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"
Pros: "we were shocked by how great the flight accommodations were, from the inflight entertainment to the food/beverage service to the flight attendants."
Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"
Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."
Cons: "Ads while in the plane!"
Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."
Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"
Pros: "comfortable seats"
Cons: "Plane was chilly and poorly illuminated. No coffee or snack before landing."
Pros: "good food, good entertainment, on time departure and arrival"
Pros: "The crew seemed to make the best of their situation"
Cons: "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."
Cons: "Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid"
Pros: "Flight was on time. Good movie selection."
Cons: "Crew ran out of toilet paper in one bathroom with over an hour left on the flight. It seemed like they just didn’t care to replace it and said they were out-either way, not a good look. Plus tiny screens and tiny seats."
Cons: "No turbulence"
Cons: "The entertainment app didn’t worked"
Pros: "The crew was friendly."
Cons: "I didn't get to Dallas. There was a mechanical failure. We all had to deplane. I was put on the flight for the next day."
Cons: "This flight, along with the bulk of AA flights, were cancelled, leaving me stranded and missing work meetings."
Pros: "Customer service was excellent"
Cons: "Great service always"
Pros: "Seat ok, crew was good and flight left right on time"
Cons: "Just the entertainment need to have options"
Pros: "leg room was decent I always love the in flight interactive map with routes and nearest cities."
Cons: "Headphone jack for media watching did not function properly."
Pros: "Very nice new plane."
Cons: "They forgot to plan a pilot....also the crew was 45 min late"
Pros: "Better space between the sits and the crew were nicer than prior fly with AA"
Cons: "Need better food"
Pros: "Everything on time."
Cons: "The air conditioner on the plane."
Pros: "the movie selection was quite nice"
Cons: "I have to run to get my connection flight"
Pros: "Made it home."
Pros: "The non stop flight Guatemala- Chicago"
Cons: "Just a cookie and drink for international flight(4 hrs +)"
Pros: "Flight to Philadelphia was on time"
Cons: "Coach shared with American Airlines. Service not nearly as good as British Airways. Changed our connecting flight back to SFO without notice. Was a big hassle for us trying to get on an earlier flight which was the original time we booked initially"
Pros: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Cons: "I have to say, I’m a medium sized 6 foot guy, but I felt very uncomfortable in the seat with another 6 foot man to my right. I felt like I couldn’t use rest my shoulder, since he was using the armrest. i know this is a calculated decision made by very high ups, but the seats just need more comfort. I was even in an exit row, which has more legroom in comparison, but the actual seat was almost painful."
Pros: "Turbulence most of the way. The breakfast homlet was horrible."
Cons: "Change the food. Better headsets in business class. The seats could be updates in business class."
Pros: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Cons: "Everything. Poor service. 5 hours of waiting. Disaster"
Pros: "No problems."
Cons: "All was well."
Cons: "No wifi"
Pros: "The Crew was friendley."
Cons: "Could not checkin on internet."
Cons: "Equipment malfunction at 11 pm is always really nice."
Cons: "I was expecting to fly British Airways but instead I was booked on a American Airlines which flew me on an old shitty airplane. Never again."
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "Not much"
Cons: "It was on American Airlines 220, not a BA carrier. No power outlets. No Wi-Fi. No individual entertainment. Cramped seating in spite of paying a premium for improved seating. Lousy food. Flying to Hong Kong on AA was much better. Never again on AA to Europe."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Cons: "At 6'1" the seats are too small and close together."
Pros: "Great crew. Friendly and reaponsive. Easy boarding."
Cons: "4 hour flight from SFO to Charlotte. No food beyond snacks. No entertainemt options. No electrical outlets."
Pros: "That's it."
Cons: "We did not get on this flight because AA's scheduled it 90 minutes after landing from an Int'l flight. Why don't airlines schedule a minimum 3hours between Int'l-domestic connections. half the plane was stressing and freaking out about missing their connection even though the plane landed on time. "AA is not responsible for customs/security delays". Well, your customer service agents would have a lot less work if you didn't have to reschedule 100 people per flight. The time the plane drives/parks at the gate, you get off the plane and make it through customs, get your bag, recheck it (if need be, we didn't this time though), get through security and get to your gate, you'll be the luckiest person in the world to do that in less than 90 minutes."
Cons: "The airline was changed and I was not aware until I arrived to the airport."
Pros: "Nice Jet."
Cons: "During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans."
Cons: "I'm pregnant, and didn't have time before my connecting flight to get food at the airport. I was sitting near the back of the plane, and was ready to purchase food. By the time the cart reached my row, all the food options were literally sold out. I ate the free cookie and had some apple juice, but wanted something with some protein. I guess I'll remember to pack more snacks next time."
Pros: "On time. Quick boarding."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Pros: "Very nice flight attedent on board and flight was very smooth."
Pros: "See above"
Pros: "Flights were boarded efficiently and on time. Crews were courteous and helpful."
Pros: "Made the flight on standby. Nice efficient customer assistance on the ground and a nice smooth ontime flight."
Pros: "From the onset of booking the flight, checking in, the crew. And the The soft landing!!"
Pros: "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
Cons: "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."
Cons: "The flight was operated by American Eagle, on a small regional commuter jet. We had to board from the tarmac and climb a steep flight of stairs to board. Not advisable for anyone with limited mobility."
Cons: "Everything on this flight was considered an EXTRA. It was uncomfortable and the lay over in Miami made it even worse. Long lines, long distances and extreme delays!"
Pros: "LOWER PRICE, BUT NO FRILLS."
Cons: "SEATS FEEL FINE AT FIRST BUT AS THE TRIP WEARS ON THE SEATS GROW TO BE UNCOMFORTABLE."
Cons: "Availability of on-board meals, I wasn’t able to purchase anything. Nothing available from the lunch menu even at the exact lunch time, in a +5h flight. Truly disappointed"
Pros: "Quick boarding, no delays."
Cons: "The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest."
Cons: "This was a red-eye from Costa Rica to Chicago. I sat in the very back row, so I really felt the turbulence back there. But I had no chance of sleeping through it because my seat would not lean back; in fact it was so far upright that I was almost leaning forward. I can normally sleep on any flight but this was like sitting in a tiny cage designed to prevent me from finding any remotely comfortable position or getting any rest at all. They should not be allowed to sell a seat like this."
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "Crew can be nicer"
Cons: "Food and crew"
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
Pros: "I didn't die."
Cons: "Bedlam at gate. Three overwhelmed employees trying to kick people off the plane. So many seats on this plane that there's no legroom, but also it makes the plane so heavy that it can't take off safely unless conditions are ideal. THIS IS A REAL THING THAT REALLY HAPPENED. We left 2.5 hours late due to "weather" (not because there are too many goddamn seats on the plane.) Then, before landing, we were asked to stay in our seats so people who are late for connections can get off first. Seems reasonable. THEY DIDN'T HAVE A GATE FOR US WHEN WE LANDED! The captain said 20 minutes til we can get a gate, but he'll try to get it sooner. He apparently didn't succeed, because it was 45 minutes (!!) before we got to the gate! As a result, 3 hours 15 minutes late. Officially this is "due to weather." Sure."
Pros: "The cabin crew was very professional, efficient, and kind. The plane was in good condition and my seats were comfortable enough."
Cons: "The only food or entertainment offered besides a cookie or advertisement for the airline magazine had to be purchased despite the fact that it was an international plan more than 4 hours long."
Pros: "It got me to Houston, but that’s about it"
Cons: "First we boarded and the plane was cools and i am traveling with my mom who is 76 and a little frail, we ask for a blanket and the response was there no blankets in economy, with a condescending tone. Unnecessary and mean"
Cons: "The website doesn’t specify that the last row has no recline!"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "The check-in staff were very friendly and helpful."
Cons: "I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home."
Cons: "delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served."
Pros: "At least I made it back home in one day. The airline honored our business ageeement."
Cons: "I waited for a wheele chair that was requested from day one, but the wheeled chair never arrived. I had to venture out on foot despite my resent back surgery. It took me tree times more the time that usually takes me to make it to my destination. I only thank God for protecting me through this day."
Pros: "Left on time and arrived on time Direct flight!"
Cons: "Food terrible! No options. $10 sandwich only choice."
Cons: "Everything good"
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Flight kept being delayed"
Pros: "kept us advised on why we were delayed. somethings are out of your control abbr I understand that"
Cons: "one of the crew members was not so friendly."
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Pros: "They assigned us to seat 7 by chance because flight was too empty to balance weight..it wad a blessing to have extra room"
Cons: "I was having a terrible back pain so i went to the back where the crew was setting and relaxing and asked for a pillow..they told me they didn't have any..asked if they have a blanket and and they said yes..but never gave it too me..flight was almost 4 hours with no food..COPA AVIANCA charge less and offers full meals..."
Pros: "The flight was smooth and comfortable. The atmosphere was nice and the crew was friendly."
Cons: "I didn't like that the crew took so long to help me find an overhead bin location for my carry-on bag. Also, they need to provide FREE entertainment and better snacks for international flights."
Pros: "Absolutely nothing."
Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "Good non.stop to Costa Rica."
Cons: "Best flight to Costa Rica out of the tristate area."
Pros: "Short direct flight"
Cons: "Having to pay $7.99 for entertainment is ridiculous, especially on an international flight. Just one more way to gouge customers. Especially as a 1K flyer, having to pay for entertainment is just a slap in the face."
Pros: "I've taken a number of airlines, but none as bad as United. I get bad weather, I wouldn't want to go up in a plane in a thunderstorm regardless of the circumstances....but I spent almost a day getting to my destination that should of only taken9 hours tops. Delay upon delay, arriving right when my next flight was leaving. Very rude staff, I saw an attendant yell at a mom and daughter like she was their mom. Non-apologetic to anyone. Their goal is to shove you in the plane and shove you out. Are they safe airline? Yes, they will get you to where you need to be...but not before they make your life hell. I don't normally do reviews on anything, but United still has me frustrated even a week later. I almost forgot, they did give $20 to eat. Do you know how expensive airport food is?"
Pros: "The customer service was very professional and collaborative."
Pros: "Everything about the flight was great. Both going and return were so on time, it was amazing. On the way home the in flight entertainment was out for the duration of the flight and nobody in the crew really took the time to address it - thought that was a little odd. Thanks again!"
Pros: "Service was great, flight attendants are awesome. I did not have any inconveniences boarding or with my belongings."
Cons: "Food was extremely expensive. Snacks were so simple. Had to pay for entertainment. Also paid for my baggage, i thought it was included. It was a carry on and had to check that in, absurd."
Pros: "Muy buen servicio"
Cons: "Missed connection due to under staff at customs (don't they know exactly how many people land at each time?) it was ridiculous, of course no help from anyone except "you can sleep on the floor if yoi want"????"
Cons: "old plane and configuration in business"
Cons: "The flight was delayed in landing. I paid to watch tv which should be free on international flights... It use to be and they kept making PA announcements the entire flight. It was very very disruptive."
Cons: "The seats were incredibly uncomfortable and cramped. There was no option for on flight entertainment (despite it being an international flight). Probably would never fly United internationally again."
Pros: "Crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"
Pros: "Left on time,luggage not missed and good landing"
Pros: "The crew was excellent"
Cons: "The flight got delay because of that I had problems at customs and immigration"
Cons: "The tv and movie did not work"
Pros: "Boarding was quick"
Cons: "The flight attendants were almost never around. Beverages were only offered once and then one additional time for water only. The seats are beyond uncomfortable with a laughable amount of leg room. You needed to pay for the entertainment including the flight map! Nothing was provided (pillows, blankets) even though it was a red-eye, international flight. United has been the worst airline I have been on and I will stay away for future flights."
Pros: "Nothing. Very unhappy"
Airlines flying from Central America to Alabama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Central America to Alabama
Masks required on board, masks provided on flights from Central America to Alabama
Social distancing seating
Middle seats unavailable to book on flights from Central America to Alabama
Testing for antibodies, testing for symptoms for flights from Central America to Alabama
Waiving of change fees. Search flexible flights from Central America to Alabama