In-flight: great! Efficient & comfortable, no complaints. On the ground: quite the opposite. The flight was delayed with no real explanation. If you can fly direct with Delta that's your best bet. Connecting flights with them when one is delayed, especially if the next flight is to a small airport, really was a mess. They did correct the problem with no cost to us, but it made getting home a 24 hr journey instead of 8. Also, staff at the gate at Minneapolis was NOT kind at all.
Wi-fi was out for the whole flight. I pay a premium to fly Delta because it has wifi and because it was out I didn’t get to work on anything I wanted to. I’ll have to make it up later this week by spending less time with my family.
Very nice the whole crew was amazing and very professional. I had an offer for a drink it was handled great and amazing crew and nice flight.
I didn't like like much about my experience with Delta. I had to spend the entire day at the airport due to some mechanical issues. My flight was supposed to leave at 8:30am didn't leave until 6pm. Horrible experience.
Bad. Flight was delayed due to maintenance issue with Delta. Seats were small, no service, bag got broken on initial flight. Cramped and hot. Sitting inside with no ac.
The flight was delayed and passengers were told that they will miss connections as flight may get 40-55 min late.
The flight from Atlanta to Tallahassee was delayed, not such a big deal because it arrived almost the same original time. Most of my complaint is that one of the boarding agents and one of the flight attendants seemed bothered and were not very friendly.
Be on time. No issues with weather etc. entirely on airline.
I think in the future I cannot fly anything less than Comfort plus. The seats vary depending on the plane. The people are extremely nice and funny. I try to only fly Delta if I can help it.
Very good- all went as planned. Flight was on time. Seating was a little sub , as always. Snacks and entertainment were basic. We arrived on time- no problems.
We were made to check our carry-on luggage because it did not fit the measurements. That’s what we were told, but I saw plenty of carry-on luggage on the plane that was the same size as ours
Flight Crew Review The crew was absolutely amazing from start to finish! They were friendly, professional, attentive, and genuinely made the flight feel comfortable and enjoyable. Every interaction was pleasant, and they went above and beyond to make sure passengers were taken care of. You could really tell that they cared about providing great service. I truly appreciate their kindness and professionalism and would be happy to fly with this crew again!
stood in line to check in luggage for nearly an hour. very poor service and not excusable
Same as the previous flight as far as comfort and food. Entertainment didn’t have a watchable screen so everything would need to be watched on your own device in which they didn’t have a charging port that accommodated my iPhone. Seats were very uncomfortable. Staff was very friendly.
Do not book it’s a scam! They stole $1200 from me
Flight got delayed; had to go through security three times.
A lot things happened in this trip.The fly should be less stress.
Some of the Air hostesses are not that friendly. Need improvement
We had a great flight just wished they had a tv so we can see a movie that would of made my trip excellent.
horrible service, food was an embarrassment, no charging for cellphones, stay away
The boarding agent and checked bag agent were both rude. It only takes a second to be kind. However, the flight crew was amazing. I got a turkey sandwich and it wasn't bad---not great but not bad. The internet was my biggest problem. This was a work trip and I REALLY needed the internet to meet a deadline but it didn't work for 80% of the trip. Very disappointing.
I tried to check in beforehand from Ireland. The Jet Blue website sent me to the Aer Lingus website and vice versa. I tried to get a boarding pass at Dublin Airport as well, but they said they couldn't help me either. I had to wait until I arrived at the gate in Boston to secure a boarding pass...it was a bit nerve wracking.
Great flight. Best in years. Very clean craft. Easy boarding. Communicative pilot. Friendly flight attendants. Absolutely smooth take off, in flight and landing. Very comfortable seats. Smoothest flight I've experienced in years. THANK YOU JET BLUE!
I was asked to pony up an additional $239 (over the $735 paid originally) for a one way middle seat, which was very uncomfortable. Where did you expect me to sit?
Flight left 2 hours late with no explanation as to the delay
The space between seat rows seemed to be larger than other airlines. I didn’t check their food or entertainment since I slept most of the way. They do seem to have a lot of options for purchase though.
Flight cancelled 2 hours prior to boarding. No explanation. No refunds.
Worst flight experience ever flights canceled. JetBlue told us just did not even bother standing in line to come back in one and a half hours then without any information we had to go pick up all of our luggage and spend over $2000 in accommodation just to get home. JetBlue said that the next flight available for us to get home would be three days later. Absolutely absurd hasn’t offered to give us any compensation do not fly JetBlue horrible company. They said it was based on the weather and the weather is great in all locations that we would’ve been flying to total hoax. I think it’s a conspiracy theory.
The flight was excellent. The crew was welcoming and attentive.
They pulled our pilots for "another" flight and delayed us without any compensation.
Had to find alternative flights because of AA lateness and bad planning
My experience was excellent for a business trip. I like the smaller jets because everyone gets either a window or aisle seat and the boarding and de-planing goes much faster. I really like the schedule American Airlines has between Atlanta and NY - lots of options. Crews are great and very accommodating. Sometimes the flights are not full and they let people move around once the boarding doors are shut to spread out.
DFW notification of changing the gate notice was an inconvenience.
There were alot of delays without any information. First, my original flight was overbooked so I volunteered to stay back. The layover was hell, I sat in the airport for 4 hours. I was highly disappointed because no one was around to provide answers.
The flight was delayed 4 hours, and when we finally boarded, they told us that the fuel was only just then checked. So, we waited even longer to take off.
Flight was extremely hot and they made us check our bags when the space was nowhere near full
The only thing to like was that we eventually got to our destination
Finding the gate was very confusing. Our boarding pass listed one gate and the staff verbally told us a different gate.
Our 8:45 am flight kept getting delayed. Boarded after a 2 hour delay only to be taken off the plane again. At 12:30 pm, we are told there was a new plane and we had to change terminals. Flight was delayed again to 1:50 pm. Eventually boarded again only to be on the plane for over an hour. Flight finally took off at 3:30 pm. 7 hours after original scheduled time. To top it off, couldn’t even get coffee on the plane due to turbulence.
16 Hours delayed, NOT because of the cybersecurity Microsoft issue, but because we were one flight attendant short, then when the missing flight attendant showed up two hours later, the flying shift of our pilot had expired, so, now no pilot. American Airlines is the new Spirit Airlines, actually, that is not fair for Spirit, they are probably better.
Flight delayed and missed connection. Next available flight was a 10 hour delay.
Flight delayed 9 hours. On tarmac for over an hour after arrival. Will never book with Frontier under any circumstances ever again.
Don’t even matter if I write it y'all not going to fix it
Frontier feels like a family I Worked for Eastern Airlines back in the day and I felt the family vibe that I had then. Thank you
Flight was delayed but it was very smooth. Crew was very nice. Seats are uncomfortable but ok.
They didn’t offer a water, even after I asked
It didn’t happen. I booked it and then was told it wasn’t available and then forced to pay far higher prices for a worse option
The third party booking with cheapflightsfares was awful. Kayak should NOT partner with them. They sold me a bundle including seat selection and carry-on, but did not book the carry-ons with Frontier, so I’m out of pocket for $414 more while I await resolution.
I loved the staff on the plane. So friendly and helpful! However, there was an argument and misunderstanding by the staff and a customer at the gate, and the staff member was being unprofessional. When we arrived in Atlanta, we waited 1.5 hrs for our luggage to arrive. When I asked the airport attendant, they said Frontier had the longest wait for luggage out of any airlines, and that they could not be held responsible for the delay.
Delayed. Text notifications were slow. Not much information o what was happening. Boarding was slow and confusing. Wasn’t even offered water other flight. Had to ask. No entertainment at all. Felt like.a Greyhound bus.
