|March||Best time to beat the crowds with an average 19% drop in price.|
|December||Most popular time to fly with an average 25% increase in price.|
Average price of a round-trip
|$189||(avg. price over the last 2 weeks)|
Good deal for a round-trip
American Airlines has waived its change and cancellation fees on flights from Charleston AFB-Municipal to Washington Reagan-National. Confirm policy on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 30m, covering a distance of 445 miles.
There are 19 (nonstop) flights between Charleston and Reagan Washington National Airport per week, averaging 2 per day.
In the past 3 days, the cheapest round-trip tickets were found on American Airlines ($97), Multiple Airlines ($106) and Delta ($126).
American Airlines (2 times daily) is the most frequent flyer on this route.
For Charleston to Reagan Washington National Airport, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Reagan Washington National Airport back to Charleston, the best deals are generally found on Saturday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Charleston to Reagan Washington National Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Reagan Washington National Airport from Charleston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Reagan Washington National Airport with an airline and back to Charleston with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Reagan Washington National Airport from Charleston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfort plus is a nice upgrade"
Cons: "Having a clear gate to take advantage of being early."
Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Cons: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."
Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"
Pros: "Missed connecting flight because of late plane."
Cons: "To be in the plane instead of being placed on standby."
Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Pros: "The Delta staffed were friendly and greeted me with a smile."
Cons: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."
Pros: "Crew ok ... not engaging"
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Cons: "Terrible flight experience from delta"
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "Crew was great"
Cons: "Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked"
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Cons: "Flight was delayed by an hour. No explanation given"
Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."
Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Pros: "Plane and flight were ok"
Cons: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Pros: "They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit..."
Cons: "So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel."
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "Landed safely"
Cons: "Last row of a cramped 18 row plane with seats that did not recline!"
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Cons: "The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!"
Pros: "On the flight I got on the 8:20 to Reagan the flight attendances were wonderful! Defiantly made up for me having a aweful time on the 7:20 flight. I loved your flight attendants on this flight!"
Cons: "So I arrived in Atl was on standby for the 7:20 flight to Dca airport I had already paid $50 for standby! I got cleared for this flight and bumped to delta comfort. I was super excited to finally get upgraded! Then the plane had problems we were then again delayed and had to deplane. We were told this would be a 2 hour delay. I proceeded to try an get on the next flight at 8:20 while asking about a window seat the lady told me I would have to pay an additional $19! Well I had already paid $50. So the nice lady put me on that flight after I had already asked for window seat. She put me in the middle seat! I get that planes have problems and flights are delayed! There was so much bad yesterday then good and I feel like delta should know. It's more and more bad everytime I fly! Please fix these problems!"
Cons: "Landing at Reagan national is generally pretty bad"
Pros: "Quick hop from Cincinnati to DC - efficient, nice flight."
Cons: "AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending."
Pros: "Flight was comfortable and crew was very helpful!"
Cons: "Be on time!"
Cons: "Wifi didn’t work."
Cons: "Baggage lost."
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "The free entertainment."
Cons: "Everything was great."
Pros: "Ease of boarding with the group numbers"
Cons: "The captain had the crew return to their seats during drink service due to turbulence. Despite the fact that there was 2 and half hours remaining in the flight and the turbulence was gone, they never returned to complete the drink service."
Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
Pros: "The flight attendant was super super nice and helpful"
Cons: "Had to rush to catch this connecting flight. At boarding time, which we just made, the previous flight had just landed and people starting to deplane. All we would have wanted was an accurate announcement versus an unfriendly feeling from the gate agent"
Cons: "I hate American airlines. It is the WORST. We were held for almost 4 hours waiting for "maintenance call" then flight was cancelled. THEN it took two full hours to get back checked bags. By ths point it was 5 pm, had been at airport since 8:30 -- no food offered, no apologies, not even a glass of water. Of course, no flights back to US so I was stuck an extra day, completely messed up school and work. I THOUGHT I was booking with Iberia but it was a code share. I WILL NEVER fly American Airlines again!"
Cons: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."
Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."
Cons: "We were rushed onto the plane to sit on the tarmac. After waiting to take off for 45 minutes, we were told that our route had been closed and they were looking into other options. This was a flight from NYC to DC, route is closed? Once we finally got into the air, all was good."
Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"
Cons: "We sat on the tarmac after landing for 40+ minutes."
Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "Everythingit was good"
Cons: "$75 to pay to change the time of flight, is a lot of money for a person who has roundtrip tickets on the same da"
Pros: "Arriving at destination"
Cons: "The airlines have made the aisles and seats so narrow their is no comfort or personal space. Reminds me of the trailers packed with pigs headed to slaughtered. Except we pay. And when fuel prices fell out tickets did not. TSA lines taking two hours due to total incompetency of the Fed government."
Pros: "The flight attendant for our section was very friendly and attentive to everyone."
Cons: "Drink service was delayed and cups were a little light..."
Pros: "Fast, fast flight that even arrived early. Crew gracious and helpful. The fare was cheaper than Amtrak."
Cons: "USB port at my seat didn't work, no inflight entertainment screen because I was on an older plane. But for such a brief flight, that's not much to complain about."
Cons: "Just wish they had electricity to charge gadgets on the flight (even Megabus has that these days!)"
Cons: "Delayed by approximately 1.5 hours"
Pros: "The fact that I got home"
Cons: "AA first delayed the flight, then delayed it again, then cancelled it. While their automatic message said they would reschedule my trip and call me with the new information, having relied on this before only to receive a recorded message two hours later saying they could not reschedule and asking me to call them, I called them right away - only to spend 90 minutes on hold. Then the AA agent tried to book me on two flights that ultimately did not have seats. Finally she booked me on a flight that was 24 hours later--and when I got to the airport, I had to spend another 20 minutes at the counter because, according the counter person, the AA agent did not get the details right. AA cancelled my flight and yet all other airlines kept flying. This is the third time I have flown AA and the third time that they have cancelled my flight and delayed my trip home by 24 hours or more. I've lost three days of vacation due to AA. I will not fly them any more."
Pros: "Great crew!!"
Cons: "There was no food onboard. Entertainment was of the overhead variety."
Cons: "Seats are terrible."
Pros: "Newer equipment"
Cons: "Laughably long line for bathroom, zero legroom"
Cons: "They cancelled our flight three times and would not try to give us a direct flight. We ended up booking a whole new flight with Jet Blue!!!"
Pros: "A newer plane."
Cons: "Flight was delayed for more than 40 mins."
Pros: "Plane took off and landed at the exact time Seats plenty a room ."
Cons: "Plane was late arriving then they took forever to board. Once in board we find out that they can't take off because they need to fix the "entertainment system" but apparently they sent the wrong technician who didn't know how to fix it and had to wait for the right one. I'm not even sure what had to be fixed since there wasn't even any entertainment offered after they fixed it. Once we arrived there were about 100 bags sitting in the bag claim and an equal number of people standing around waiting for bags. None of which was associated with our flight. Then it took forever to get the luggage out for our flight."
Cons: "My first flight was cancelled on Sunday. I was rebooked for Tuesday morning, and then thay flight was cancelled too. I was told there were no more flights to DC until Saturday, which was totally unacceptable for me. I got on standby to a flight to Philadelphia but had to rent a $220 rental car in order to get home at a reasonable time."
Pros: "The flight was pretty standard. No food, of course, and kind of subpar entertainment. But, the crew was fine and boarding was fine."
Cons: "We circled for awhile, not American's fault, but it didn't make for a more pleasant flight especially in the cramped seats that American's planes have."
Pros: "Seat was comfortable and crew were friendly. Flying experience was OK."
Cons: "Status was not recognized - as an EXP traveling in Economy, no snack provided. Agent at Admirals Club in Chicago wasn't aware that transcon flight I had later in the day provided for lounge access."
Pros: "Quick and efficient boarding. Would've liked to picked my seat beforehand"
Cons: "7 hours late departure for the flight to be diverted to another airport. To get home I had to drive two hours from the diverted airport to DCA where I was headed. Along the way the crew was great, but American is run by someone who does not care about customer service. I won't be flying with American anymore."
Pros: "2 hour flight and a 3 hour layover was ok break in-between flights chance to get food."
Pros: "It was actually to Philly, because AA cancelled my original connecting flight out of DC."
Cons: "On the flight back home, AA cancelled my connecting flight, and did not bother to notify me, even though I have my account set up for them to notify me of flight changes. If not for the Kayak app on my phone, I would have flown to an airport where I may well have been stranded for hours, if not the following day, for a flight that no longer existed, since I had already checked-in on-line and would have gone directly to my first flight. Thanks to flight status monitoring by Kayak, I got an email from Kayak telling me that the flight was cancelled before I left for the airport so that I could go to an AA desk. They were particularly unhelpful and uninformed, and it was only sheer luck that I was able to get on the first flight I was on stand-by. I know this sounds like a commercial, but put the Kayak app on your smartphone and don't travel without it. AA will quite happily leave you stranded without it!"
Cons: "Now that American has completed their takeover of US Air, they have downgraded the planes on the CHS/DCA route to crappy little Canadair regional jets. Boarding/disembarking at DCA is via bus at the dreaded cattlecar gate 35X. What was a pleasant flight experience on US Air is now something to dread. Fortunately, Jet Blue also flies this route with full size planes and boarding gates."
Pros: "The flight itself was uneventful, but I was extremely dissatisfied having to reschedule 2 flights on very short notice"
Cons: "I had a 3 leg trip: Seattle to NY to DC to Seattle. First my early morning non-stop flight from Seattle to NY was cancelled around 5 PM the previous day. I was able to get on another flight with one stop and was stuck in middle seats for both flights - although I had paid for a premium seat on the nonstop flight that was cancelled. Then I got notified around noon that my 5:15 PM flight from NY to DC that day was cancelled. American left me a voice mail that they had automatically rebooked me for the following day without checking to see if that worked for me - despite that fact that they had other same day flights available! I was able to rearrange my schedule and get on an earlier flight - but was extremely unhappy with the short notice, and their assumption that I would be fine getting in the next day!"
Pros: "I arrived safely. No ill-behaved passengers."
Cons: "Cannot get seat assignments on line. "Sorry!" says the message. Late take-off from BDL. Gate attendant doesn't like answering questions and could be friendlier. Having to check roller planeside. Would prefer a larger plane. Plane could have been cleaner. Delay at DCA while waiting for jetway. Couldn't robots move the jetways to the planes?"
Cons: "Overall the flight was great. I was carrying a suit in a hanging bag and asked the flight attendant in first class if there was a place I could hang it. She politely offered to hang it behind the last row of first class since none were in use. When getting off the plane, I grabbed my bag as I walked off and the other flight attendant said "you can't put your bag there, it isn't for you" to which I replied that I was told I could use the hanger. She then said "well you shouldn't have been given permission, and don't do it again, it isn't for you." The tone was a bit rude, and maybe the consistency should be reviewed."
Pros: "I didn't fly American to Melbourne. I flew American to LA then flew Qantas to Melbourne. I would never fly and American owned are line to Australia again. They are just not as good at it as Qantas"
Cons: "Everything was excellent. I got upgraded to first class, the flight arrived early and I was on the left side of the aircraft so I had an excellent view of DC as we came in for a landing."
Pros: "Service was nice & early."
Pros: "The crew, was friendly and attentive to any and all needs."
Cons: "The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers."
Pros: "Food was great and unexpected"
Cons: "Plane sucks. Too small and poor seats. Better snack selection."
Cons: "Delayed because of mechanical problems and did not announce gate changes."
Pros: "It was the best united flight that I've taken in a while"
Cons: "The other customers were the only probably. The flight attendants need to be able to control the passengers more."
Cons: "No complaints"
Pros: "Flight was fine."
Cons: "We arrived with 10 minutes to make our next flight at ORD. The flight crew could have requested that folks who did NOT have tight connections wait a few minutes so the rest of us could get off the plane efficiently. This did not happen. Folks who lived in Chicago just took their sweet time gathering their stuff while we waited."
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Pros: "Service was good"
Cons: "Delayed several hours waiting on a part to fix the engine. The aircraft was too warm. I sweated the whole flight."
Cons: "Arrived at 1:30 AM"
Pros: "Length of flight."
Cons: "We were kept in the airport for hours on end without being informed our flight was cancelled. Something was wrong with the plane and then by the time it was fixed the crew had times out. We were given no information, the delays just kept increasing and increasing. We had to fly out the following morning which made things very inconvenient for getting rides from the airport and getting to work on time."
Pros: "It's was a very pleasant flight"
Cons: "Seating on the plane for about 2 1/2 hours"
Cons: "Long waiting time to get luggafe"
Cons: "Barely enough room to hoist your baggage in the overhead bins"
Pros: "I did not like anything .We had four hours of delay. They did not even have the curtesy of giving us something to eat."
Cons: "At Chicago they charged me # 25(dollars) for my bag that weighed Twenty Five pounds. Why? When I left D.C. I had the same bag with me in the plane. When I asked the people at the United Counter no body could give an answer."
Cons: "Departure was delayed for five hours. Gate changes 4 different times to opposite sides of the terminal. Weren't told honest reason of the delay until two hours in. They boarded half of the plane and stopped when the pilots radioed in that there was a severe hydraulic fluid leak. Updates were supposed to happen every thirty minutes but more than three times they were longer than thirty minute intervals and at one point more than ninety minutes without an update. The representatives at the Chicago gate told us we were all set then the rest of the passengers boarded the plane. The pilot said they were waiting on maintenance paperwork to print off but then we waited an extra hour at the gate on board while we could still hear very loud tests of the hydraulic system. Once we finally left the gate and headed out on the runway for takeoff we stopped just before takeoff and the pilot said we were waiting on PAPERWORK AGAIN! This was another 30 minute delay and we finally took off. We were supposed to arrive home at 10:00pm and instead arrived at 3:00am..."
Pros: "The crew was pleasant and polite."
Cons: "No leg room, only ranch snack mix."
Pros: "That it got me from point a to b"
Cons: "Plane was very old and rickity. Crew was short. Boarded plane late and of understaffing. Overall pretty terrible."
Pros: "The flight from Charleston was uneventful"
Cons: "There was no problems flying from Charleston to Dulles"
Cons: "After three on-time flights from the other side of the world, I was stuck in Chicago for a 3 hour delay. The flight finally arrived at Reagan 2 minutes after the runway closed so we were rerouted to a different airport where we finally landed 4 hours late."
Pros: "Being able to leave on my desired day."
Cons: "This would have been my first time on this airline ans I was excited going into it with ano open mind. However as I was getting ready to head to the airport, my flight was canceled and they rebooked for another flight that would leave the next day with a 3 to 4 hour layover. I was frustrated with the flight selected and therected seemed to be no effort into suiting me with an equivalent flight in which I purchased, which was a direct flight. I spoke to a reap that found a flight on another airline, but it still was not a direct flight in which I requested. For this being my first impression I was not impressed!"
Pros: "Uncrowded flight so there were lots of extra seats!"
Cons: "No food or snacks provided for free."
Pros: "Friendly and efficient"
Cons: "No wifi on small plane"
Pros: "Same....very possible experience"
Pros: "Staff was courteous, and explained situation clearly."
Cons: "After booking my flight two months prior and checking in 12 hours earlier, I was not allowed to board the plane because United had overbooked. Thus forcing me to fly to Charlotte then Newark at a 5 hour delay. There was also no drink for those in my row during a two hour flight from Charlotte to Newark."
Cons: "Significant delays, minimal information."
Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."
Cons: "The only thing that was not good was the wifi-- we used it on our first flight from LAX to Chicago, but from Chicago to DCA we were unable to connect."
Pros: "Boarded and left on time, arrived early."
Cons: "On board media could be upgraded."
Pros: "not much"
Cons: "United was happy to charge me $75 to switch me to an earlier flight, then that flight was an hour and a half late because they were missing a flight attendant. So they basically defrauded me out of $75."
Cons: "It was delayed so I had to take another flight. I've been trying to get this flight refunded"
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "There were open seats!"
Cons: "Delayed a little because of weather. No big deal."
Pros: "It was a direct flight. Great leg room."
Cons: "Seat did not recline. Arm rest near window did not move up. They did not give clear enough directions on how to get their free entertainment from electronic devices. They made us check our luggage at the door."
Pros: "Flight attendant was wonderful."
Cons: "Confused. 1st received a msg delayed 1.5 hrs so was prepared for that. Then received msg an hour before delayed 15 min. Rushed to airport and it was still delayed 1.5 hrs. The plane was small but flight was ok."
Pros: "Crew was very attentive."
Cons: "Was delayed almost half an hour."
Cons: "Prices to watch Tv"
Pros: "My flight was extremely pleasant."
Cons: "I liked everything."
Pros: "Flight crew was very friendly and helpful. Very unusual for a US airline. Thank you!"
Cons: "Not enough time between transit. Barely made the connecting flight. Boarding pass did not list which terminal I needed to go so when you hop in the train at O'hare, you are not exactly sure. O'hare is not well-organized. The 1 stop immigration/custom check actually was very slow. The regular check was very chaotic, with officers yelling info everywhere. Felt like I was in the market."
Pros: "Good beverages and we got in earlier than expected.."
Cons: "Super cramped and very uncomfortable. Was told to check my carry on from the first connecting flight and that it would get transfered to the second flight. It didn't. If I were not paying attention my bag would have got left at the exit of the plane like one person from my group who had to stay in Denver to pick up his bag in the morning after being told his bag wasn't at the exit of the plane and he couldn't go check for it."
Pros: "On time Smooth ride Actually slept"
Cons: "This was honestly the worst traveling experience I've ever had. I bought my ticket online and when I got the airport I'm told that my flight is "oversold". How do you over sell a flight!? Thank God some guy was nice enough to volunteer his seat so that I was able to leave. Very unprofessional of you guys and very inconvenient for me. Will never in my life book with United again."
Pros: "My flight to O'hare from Reagan international was fine but my returning trip was just terrible. After spending extra hours waiting due to a delay, we were about 30 min from DCA and our flight was redirected to N.C where we spend an extra 2 hrs waiting for the plane to re fuel and the reason the airline's flew us to N.C is supposedly due to weather in D.C but i was told by locals that its hardly rained. I had spent 11hrs total in airports yesterday. I could have taken that trip via car in 12hrs and saved myself $300 bucks or more. I am beyond unsatisfied with how my travel experience was. From rude united employees to a bad flying experience i will not use united anymore and frankly, me and all the other passengers on that flight should be compensated somehow for that experience. The only easy thing about this trip was purchasing my tickets through kayak and how well there service is. Thank you"
Pros: "No surprises!"
Cons: "Seat was in the middle of the isle, flight attendant kept bumping into me. The guy sitting next to me didn't fit in his seat so he took up most of the room. Very unpleasant experience, especially after spending money to upgrade to more comfort."
Pros: "The flight was smooth and on time."
Cons: "I was not aware that entertainment was available. Food is not worth asking about. How about NA as a choice for ratings."
Pros: "The flight was on-time."
Cons: "The seat, again, was the bad news."
Pros: "Fine for what I expected"
Cons: "Fine for what I expected"
Pros: "Flights were on time! Flight attendants were really pleasant and both flights were really smooth despite some turbulence at times!"
Pros: "efficient boarding good information from pilot"
Cons: "arrival 45 minutes late"
Pros: "Time management"
Pros: "I have gotten used to the added costs for baggage. At least they didn't charge me for a seat assignment this time. The crew were nice and the flight went well."
Pros: "Everything went smoothly for the most part. Any chance you will get on flight wifi soon?"
Cons: "Lost bags"
Pros: "Getting off the plane was the best part"
Cons: "Babies crying kicking my seat screaming in my ear"
Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."
Cons: "Plane was dirty, flight delayed, lost my bag, awful."
Pros: "On time, smooth landing, polite flight attendants"
Cons: "Seats, tray tables, pay for carry on"
Pros: "Despite DIA being closed the day before, we were only 35min late for departure, flight was without event and a timely arrival at DC. It may have been cheap, but you got what you paid for..."
Cons: "Bloody small seating, no refreshments."
Cons: "the crew was incredibly rude (to others and myself) the flight was delayed three hours and we weren't notified until we were supposed to board"
Pros: "It was fine--took off, polite crew, and landed safely. Can't complain about that."
Cons: "Our plane was delayed for over an hour. Picking up a bag from Frontier takes forever because you have to check what would otherwise be a carry-on. I wasn't aware of this as it was my first time flying with Frontier. Knowing that, I'd be able to schedule better. Don't love that they don't really give any refreshments or snacks."
Cons: "There was a 4 hour delay that a notice went out 2 hours before boarding- which is too late because everybody was already there. And the email still encouraged us to come to the airport just in case. Which meant sitting around an airport 5 hours. Also, there are no trays on the back of your seat. There is a small metal bar that pulls down but it is too narrow for a computer, tablet, book or even to sit a cup of coffee on- which by the way- costs $1.99."
Cons: "There was no mention of a delay while boarding but it took an extra 40 minutes to get started. There were storms in dc and our plane had to be redirected to a different airport. We were not given accurate information or updated with any frequency. We would be told more information is coming in 15 minutes, then sit for an hour and hear nothing. i could not update my driver that was at the original destination airport. While stuck on the plane at the new airport we were told we could not get off the plane or we would not be allowed back on and if we decided to get off and drive we could not get our checked bags. Snacks were not offered for hours and more than one flight attendant said they were out of everything and running out of water. When they finally offered food, full price was still the only option and they had everyone line up in the back of the plane, blocking both lavatories. Half way through the line we were told we could close the doors and prepare to take off and everyone remaining was sent back to their seat. We waited another half hour to actually take off."
Cons: "They nickel and dime you to death. Leg room is horrible if your over 4 feet tall."
Pros: "I just plain like the Frontier method as it has been done for years. The pricing, seating, employees and most everything else just works."
Cons: "I've traveled with Frontier for years and on previous flights to DCA, I thought I should blame the baggage claim delay on the airport. Now I am told it is a Frontier responsibility and I am livid. It gets worse every trip. This time it took an hour to get our bags and it was clearly unnecessary. The first bags came out at about 30 minutes, but after that they dribbled out with no explanation whatsoever. Someone is a real laggard and they need to be fired! This experience was so bad that it takes precedence over our previous beefs. Boarding could be much better from back to front and the new seats are terrible, but like I said, if the baggage could be fixed, I would be willing to concede a few. At this point, I am ready to jump ship to Southwest."
Pros: "Early Arrival"
Cons: "Paying for a seat"
Pros: "Good travel day!"
Cons: "I took the time to fill in my frequent traveler number. I did not receive TSA Precheck boarding passes like I should have."
Pros: "tray tables, great sleep, cool goat, they let me on with 5 minutes to spare. no frills. wow!"
Cons: "not much"
Pros: "The gate crew was upbeat and kept everyone informed. They took a bad situation and made it bearable."
Cons: "Of course, being delayed an hour is not much fun, but other than that, everyone at Frontier did a great job."
Pros: "except for the food and what entertainment it was over all good"
Cons: "could not pay cash"
Cons: "they cancelled the fligh on me - over booked"
Cons: "Having to sit on the plane for four hours in the same position of the seat."
Cons: "They charged me 70 for bags.... Which is insane.... Without warning basically."
Pros: "Flight was on time. Arrived early. Crew pleasant. Hate the add on's but that is Frontier. New seats not comfortable"
Pros: "They chage me $30 for a standard carian( bag)"
Pros: "The crew was extremely friendly and the initial cost of the flight was excellent however the only reason the initial flight cost was cheap is that everything is an add on ... Checked bags cost $35, carry-on bags cost $40! Everything but water costs extra on the plane, and you even have to pay $13 to choose your "normal" seat! I will not fly Frontier again because after I sum the additional costs I can fly a comparable airline with additional services that are free when compared to Frontier."
Cons: "Frontier not only raised their baggage rates, but they failed to load the luggage of at least seven passengers onto a one-way flight."
Pros: "The crew and boarding. Since I paid for a better seat, I was in front of the line."
Cons: "My seat didn't recline even though I paid an extre $50 for a better seat. Seating is very uncomfortable for me if I can't recline my seat slightly. Seats need to be more ergonomically designed for comfort. Also, not music or TV. The old planes use to give you these choices. The new planes suck!!!!!"
Pros: "Crew was nice and had a soft landing. You do get one free personal item wether it be a backpack or suitcase it's just supposed to fit under your seat and i put mine in overhead anyway so im sure it's fine as long as you get on the plane. so not sure what everyone else was rating. if you plan on extra baggage add it online it's much cheaper if you don't get it online add it at your check in kiosk BEFORE you go through security and it will save you 20 bucks."
Pros: "They should offer a tiered check-in scheme for baggage so it should be cheaper for those with small bags that are just checking it in for the convenience of others to not be cramped needlessly with baggage in their leg space."
Pros: "Staff was friendly."
Cons: "Extra 20% cost of my fare just to bring a carry on bag. I already paid $450, this was highway robbery!!! Having to pay $20 to $50 extra just to select a seat. Plane layout now hows even more crowded seats that are thin plastic like you would get on a tour vehicle where you would only sit for 1 hour. Micro-sized fold out trays can't hold an ipad and coffee cup. Plane left 45 minutes late for no reason. No TS-Pre check. I could go on. I will never fly this airline again."
Pros: "It left on time"
Cons: "Pay for snack and drink"
Pros: "Discounted fare"
Cons: "Nickel & dime for everything Called others up in the checkin line, who were late for their flight before us, causing us to be late and miss flight. Do yourself a favor. Pay a little more, and get a better flight."
Cons: "The seats are horrible! It ruins the entire flight! Uuugh."
Pros: "The flight left and landed on time"
Cons: "Issues with check in Paid for check in bag twice Can use electronic ticket Confusion of man at front check in counter with multiple trips to security then back because of ticketing problems changes in departure time with no clarification very soon before the flight error in departure time postings"
Cons: "The seats are extremely thin, very closely positioned, absolutely everything is for a fee, so if you weren't exhausted from sitting, you were exhausted from getting nickel and dimed. I will stay away from any Frontier flights from now on."
Cons: "Once I payed for the overpriced checked luggage fee and the hidden carry one fee and then had to purchase a seat on every leg of my flight, it cost me $166.00 to print my boarding pass. WHAT!!! Biggest scam I of airline moguls I have ever dealt with. Not only will I never fly Frontier again or never recommend Frontier to anyone, I will surely go out of my way to make sure everyone knows what a rip off it is to fly Frontier. I could have flown on a decent airline non-stop with a soda and maybe even a movie for what it cost me to fly frontier."
Pros: "Nothing, it was the worst flight that I ever take."
Cons: "Customer service was a bummer. Charge for carry on? !!!!!! It's like stealing. It's stupid and it's not fair. The seats was so tide, it was like clastrophobia. All in all, bad experience ever."
Pros: "We arrived at our destination."
Cons: "2+ hours late. No power adapters. No wifi. No entertainment. No food."
Cons: "Stupid extra fees hidden. Just come up with one ticket price. Used to be able to do it easily. WTF? Only thing free is water. Seriously? Learn how to run an airline. Terrible, terrible, terrible."
Pros: "Crew were great."
Cons: "Cost of ticket, costs for any and everything including carry on and cost for a seat assignment, any seat assignment including a middle seat. Seats are hard plastic, no support or reclining options, yet cost extra for assignment. Once all ancillary fees are added up, Frontier is not a value to other competitors. The baggage did not arrive at the claim for 45 minutes after debarkation. I'd say that was unusual, except it took over an hour for bags on my flight home. It's apparent that cost cutting is priority, just not realized in value for flyers. A long fall in service/value from its past under current management. I will not be using this carrier again."
Cons: "$60 for a carry-on; seats don't recline; tray is minuscule."
Pros: "Cheap ticket price."
Cons: "Poor in flight experience, extra charges for basics."
Pros: "I love kayak"
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