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Nothing

The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA.

the plane was great

the flight was delayed one hour

Nothing

There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays.

Nothing flight was cancelled

See above

Nothing.

Delayed multiple times. I have been traveling 13 hours and am still not in London.

The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort.

I didn't t like the overall design of the plane - it was small.

The flight was canceled and I had to get a cab from Shanghai to ningbo for $500 and didn't use the ticket. I want a refund.

Потеряли один чемодан

Everything was perfect, couldn't have been any better!

The first leg of our trip started late and we were parked on the tarmac waiting for a departure gate. Once we were allowed to depart we had the desk at that gate radio ahead. After sprinting to the connecting flight they stated they had already stopped boarding even though we were five minutes earlier then departure time. We had to take another flight in the morning ended up costing a days worth of time and a lot of extra expense.

Short flight

No entertainment nor phone plugs

Seats too close Drop the bag charge and have them all as baggage . This would make a quicker load and unload

A lot of turbulence. Very shakey.

This was my first flight ever and my fears never arrived due to the kindness and care given me on the the first flight and the second. Thank you for keeping this grandmother safe on her first venture in air travel.

Terminal was changed and they didn't know to where no communication between agents and towers. Then when we got on plane no apologies or compensation for major delay which was changed twice.

Screaming kid the entire flight

Boarded 3 timres and flight delayed 5 hours

Clean

Seat assigned

They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets

Give me my money back

Everything, service, timing. Great job