Find Deals on Flights from New York to Charlotte Douglas (NYC - CLT)

Nothing

Everything

On time departure. Real reason for the delay.

Disorganized way of updating ticketed passengers. The delay was announced less than an hour from the scheduled take off. Boarding was very disorganized, no clear announcement were made. The crew didn't even ask for complimentary refreshments.

My first flight from Dubai to New york was got delayed and I have to miss the connection and I reached to charlotte on Second day and Have to stay in the Hotel so Decided to Change the flight for return. i would ever recommend other people to book the flights from Kayak.

JFK / CLT connection was a bit tight, but that was caused by a huge customs backup, they did the best they could, just too many people.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Not a lot

Flight was delayed. Still in Charlotte, sitting in the airport overnight. Whole thing has been a shambles from beginning to end

Didn't like anything about it. The flight was delayed 1.5 hours because they were short a flight attendant. Because of this I missed my connecting and the next flight was 5 hours later. Messed up all of my plans

Will never fly again on this shitty airline. I'm better off walking I'll get their faster.

Flight was short. Cancelled flight rebooked easily into next flight.

Seats small and uncomfortable - typical complaint, I'm sure.Flight canceled no explanation.

The plane appeared very new or newly remodeled. The crew was nice

Our flight left three and a half hours later than the departure time. There were no snacks available on flight even for purchase and after a 3 + hour delay on departure I was very hungry. Also they kept extending our expected boarding time by 15 mins at a time so we had to sit and wait with bated breath for the entire time

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

First Class

Flight was not only on time, but early both ways.

Gate change at Newark.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again