Find Cheap Flights from New York to Charlotte Douglas (NYC - CLT)

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On time

The lead flight attendant making all announcements had a very strong accent and didn't speak clearly enough. I guess American Airlines doesn't care that the announcements are understood - seeing as they may only be life or death instructions.

left on time, arrived on time. What else could one ask for?

I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc.

I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country.

The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive.

I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job.

On time departure. Real reason for the delay.

Disorganized way of updating ticketed passengers. The delay was announced less than an hour from the scheduled take off. Boarding was very disorganized, no clear announcement were made. The crew didn't even ask for complimentary refreshments.

Flight was short. Cancelled flight rebooked easily into next flight.

Seats small and uncomfortable - typical complaint, I'm sure.Flight canceled no explanation.

Boarding at Newark was extremely slow and inefficient. Luggage retrieval at MIA was awful and it took 85 minutes

In Charlotte our flight was cancelled, this was only the second leg of a 4 leg trip, the agents were extremely helpful and were able to get us on the flight to Miami that got us there in time to catch our last let to Guatemala. If we had missed that flight or had not been given another connection we would have missed our group's departure in Guatemala. Thank you American .

The plane appeared very new or newly remodeled. The crew was nice

Our flight left three and a half hours later than the departure time. There were no snacks available on flight even for purchase and after a 3 + hour delay on departure I was very hungry. Also they kept extending our expected boarding time by 15 mins at a time so we had to sit and wait with bated breath for the entire time

First Class

Everything went smoothly, professional crew onboard and will continue to fly AA

No complaints here, very satisfied with the flight, wifi on board if possible but it's not big problem

Friendly Flight Crew, Smooth take off and landing :) Arrived on Time.

Flight was not only on time, but early both ways.

Gate change at Newark.

The flight attendants were very pleasant.

The airline was rude and unaccommodating. They refused to let me get on a flight that was not leaving for 45 minutes. Then they try to tell me that I had to wait in the airport for five hours to get another flight. I booked passage with JetBlue

The boarding calls seem excessive. So many specialty groups! Military in uniforms, people with this or that credit card, people in this or that club.