CLT - PWM
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CLT — PWM
Sep 27 — Oct 41
Round-trip
1 adult
Economy
From?
To?
Tue 9/27
Tue 10/4
Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $85 |
Average price round-trip | $423 |
Good deal round-trip | $455 |
Good deal one-way | $248 |
Best time to beat the crowds with an average 22% drop in price.
Most popular time to fly with an average 20% increase in price.
Flight from Charlotte Douglas to Portland
(avg. price over the last 2 weeks)
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When to book flights from Charlotte to Portland
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight from CLT to Portland
- Looking for a cheap flight? 25% of our users found flights on this route for $248 or less one-way and $455 or less round-trip.
- The cheapest flight from Charlotte to Portland was found 39 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is January.
- Morning departure is around 15% more expensive than an evening flight, on average*.
FAQs for booking flights from Charlotte to Portland
Top 4 airlines serving Charlotte Douglas to Portland
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 31455 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Wifi didn’t work for me. Would be nice to have screens.
Cons: "Late taking off. Late arriving. Tiny plane, no entertainment system, took everyone's carryon. Had to wait to get carryon back."
Pros: "Fast boarding and off boarding"
Cons: "Crew wasn’t as attentive. While my first flight (I had a layover) seemed extra attention and care was put into the cleanliness and order due to Covid, second flight seemed to be a little overcrowded."
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Cons: "Best option across the pond, amazing upgrade prices"
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Pros: "The crew was great and also the snacks."
Cons: "We were late getting into ATL."
Cons: "Plane too small to have any on board entertainment"
Pros: "Food good"
Cons: "Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down."
Pros: "Great service!"
Cons: "N/A"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "Quick boarding, great seats and everything went on schedule."
Cons: "Ran out of snacks by the time they got to my row"
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "El cumplimiento de vuelos"
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Cons: "Nothing"
Cons: "All was well"
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "Nothing."
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "Flight attendants were competent."
Cons: "Air conditioning was extremely noisy."
Pros: "Just absolutely uneventful and quick."
Cons: "TSA"
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "Got my first class seat, smooth ride, early arrival"
Cons: "lost mom's glasses"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
I've experienced friendlier flight crews, but they weren't rude or bad by any means. I just chalk it up to being the end of the day.
Cons: "No turbulence"
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Friendly crew, good food and entertainment."
Cons: "Seat comfort and space aboard."
Pros: "Easy boarding"
Cons: "Delays on the tarmac made our flight arrive late"
Cons: "lack of communication on flight delay"
Pros: "Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job."
Cons: "Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority."
Pros: "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
Cons: "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"
Pros: "Smooth flight and crew was very good."
Cons: "Seat comfort"
Pros: "We arrived on time"
Cons: "Didn’t do beverage service and had to sit on the tarmac for a while for a maintenance issue before take off"
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Pros: "Flight was on time"
Pros: "The flight attendant was sweet and nice; flight was not full so I got to have a row to myself."
Cons: "I was surprised there was no beverage service at all. On my flight from Roanoke to Charlotte, same length flight, we were served water and pretzels. I would have liked a beverage."
Pros: "Staff was friendly and genuine"
Cons: "They didn’t load enough “for purchase” food. This was a six hour flight! They has no options left excepthummus and chips. This is second flight on American this year where they don’t supply the plane appropriately."
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel."
Cons: "Have to pay for wifi use. Entertainment used to be included in flights and was apart of your airfare."
Pros: "Boarding was fast!"
Cons: "The staff was not great! When I had just arrived to the gate, they had already called group 5 so I went up and presented my boarding pass and the crew made a facial expression of annoyance since group 5 was called and they were boarding group 7. When I entered the plane, one of the staff just looked at me twice without saying hello back. I said it twice and the same lady gave me a cold goodbye when I was leaving the plane. There was no entertainment!!!! Also, no plug to charge my phone that I had to wait to charge my phone after getting my bags to contact a taxi driver (Lyft)."
Pros: "Spacious aircraft for a relatively short flight. I usually take a smaller aircraft that requires us to check our luggage. I'm reconsidering where I will have layovers now."
Cons: "Nothing"
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Cons: "I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead."
Cons: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Pros: "On time"
Cons: "All well"
Cons: "Six hours of delay on the outward trip; five hours delay on the return trip. Don't count on American to get you to your destination when it says it will."
Pros: "I had all three seats to myself! The plane temperature was good, the pilots were friendly and funny as a spoke to the passengers. The crew was attentive, and we arrived on time despite getting off to a late start. Plus the pilots did a great job on landing the plane."
Cons: "Everything was great."
Pros: "My two Grandchildren and Daughter and Son in Law were bumped from first class due to change in equipment. There was no refund or other compensation offered at the gate. Agent said to contact AA customer service."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Pros: "That it went smooth and had room on the flight. Crew was good."
Cons: "Need more than just pretzels on the plane to give out"
Cons: "The fact that people carry-on luggage that exceeds the max requirements for carry on luggage so they can avoid the checked luggage fee. It's a disgrace. It time to live by your rules, the same for everyone. I had to be rebooked out a different airport as PGV was flooded. I was seated in 21F which does not recline. AA cancelled my flight out of PGV, a better seat would have been nice since I had to drive an hour to EWN whereas I was staying only 10 mins from PGV."
Cons: "The flight was delayed my baggage was charged when I use my credit card for the flight and the plan was very small"
Pros: "Flights were on time. Airport was clean."
Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."
Pros: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Cons: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Pros: "The flight was boarded well in advance of takeoff, which was a pleasant surprise. The short flight was smooth and uneventful. I enjoyed a free movie, and then we were back on the ground."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Pros: "Flight was on time with no problems. Had to check my carry on due to lack of space but my bag arrived quickly at my destination so this was not a big deal."
Cons: "Boarding is always a free for all. Even though passengers are called in groups no one listens and the boarding process never seems very efficient."
Pros: "The fact I made the flight"
Cons: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Cons: "Broken seat and terrible gogo video experience with an attendant crew that was dysfunctional together for food/beverage service. I prefer to not fly AA."
Cons: "Spent over 30 minutes taxiing because another plane was in our plane's gate."
Pros: "Nothing"
Cons: "Delayed 2 times in CLT then delayed almost an hour in Sacramento because there was not a gate open when we landed"
Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."
Pros: "Crew was polite and professional"
Cons: "Overall experience with American Airlines and those under them was definitely not a good one. In the future I will probably look at other airlines."
Pros: "Fairly quick boarding, nice crew."
Cons: "Old airplane with old uncomfortable worn out seats. They showed a movie during flight on overhead screens, could barely see it and the audio was terrible. The food choices were unacceptable for an over 5 hour flight. Only one sandwich choice, pastrami on rye, really how many people like that one! Drink choices were the usual. Overall There would have to be a very compelling reason for me to choose American again."
Pros: "Only one word can be used to describe my experiences with American Airlines: seamless. From beginning to end, my trip with American Airlines was a relaxing experience."
Pros: "Wifi but I paid for it"
Cons: "Original flight got delay and had to miss my connection. Had to re issue a ticket. Flight also delayed. In flight lots of turbulence guy infront of me throw up smells bad, and my stuff got puked on."
Cons: "Flite was late."
Cons: "Thanks to having to turn around and return to the US we were 7 hours later than expected. That is a huge chunk of time to be late"
Pros: "I liked the monitors on the seats allowing us to watch some recorded tv shows as well as track our flight. It was also nice to be able to charge my phone while on board."
Cons: "Seating was cramped as it always is. The seating was designed for children to sit side by side not 3 mature adults."
Pros: "Decent crew"
Cons: "Seat pitch and comfort. Food utensils VERY flimsy"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Crew, snacks, entertainment"
Cons: "Delayed:( Seats were so hard"
Pros: "The details about the flight info"
Cons: "THTe customer service at Charlotte airport were not friendly at all"
Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."
Cons: "Long delay."
Pros: "Fantastic service and very poloce staff."
Cons: "Nothing"
Pros: "Everything was very good"
Pros: "A bit more leg and knee room."
Pros: "On time schedule!"
Pros: "Crew was nice."
Cons: "Some travelers was not good."
Pros: "Nothing"
Cons: "Small plane"
Pros: "Everything"
Cons: "Nothing"
Pros: "A FUN HAPPY TIME AS THE CHAPS WHO SAT EITHER SIDE OF ME WERE CHATTY AND HUMOROUS - THEY WERE HAPPY THAT COLUMBUS DAY WAS TO BE CELEBRATED THIS PAST MONDAY AND WHEN I TOLD THEM I WAS TO CELEBRATE CANADIAN THANKSGIVING WITH MY SON AND HIS AMERICAN WIFE AND THEIR 2 CHILDREN - WELL LET'S JUST SAY THE 3 HOURS OF THE FLIGHT FLEW BY. SMILE"
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The Way the customer service guy, Derek, handled the situation in Denver, CO, was excellent I'd really give him a star, went above and beyond my expectations. Put me on the next flight and gave me a food voucher."
Cons: "The first flight got delayed, was supposed to work night shift, was late, had to call in sick, and not sure what my manager will do after this."
Pros: "The leg from Denver to vegas was awesome"
Cons: "The first leg didn't have any snacks and a cold continental breakfast. American and Delta's breakfast is much nicer. But worth the price for that portion of the leg."
Pros: "Nothing"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "Flying first class"
Cons: "Nothing"
Pros: "Not really impressed"
Pros: "Courteous attendants and overall great flight"
Cons: "The mixed trail mix, honestly that's all :)"
Pros: "Boarding went smoothly."
Cons: "AgainThe person next to me was so obese she needed two extenqders. She was taking up her seat and most of her neighbors, she was in the middle. I was literally pinned against the aisle arm rest. It was a full flight and I wasn't able to be moved. For the entire flight I was cramped and pinned with no where to go."
Cons: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Pros: "all went well...no issues"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Pros: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Pros: "on time and very polite.. good flight"
Pros: "Despite weather delay, the flight crew was very energetic and in a positive mood."
Pros: "No long waits. Smooth travel."
Pros: "The flight attendants were great."
Cons: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."
Cons: "The flight was fine, but my flight was cancelled on the 29th and the agent who helped rebook my flight was abrupt, then I get to the airport on the 30th and the flight is delayed another 2 hours. Of course it was all "weather" related, so no help from the airlines. I'm not a satisfied customer. I would have flown Delta if it was possible."
Cons: "Long wait on the plane on the tarmac."
Cons: "Nothing not to like!"
Pros: "On time quick flight."
Cons: "No legroom, snack a joke, no entertainment."
Pros: "Compared to other aircrafts i've recently been on, this aircraft was very comfy"
Pros: "Flight staff was wonderful."
Cons: "Newark Airport. The terminal was probably 60 degrees. Navigation signs were the least helpful of any airport I've flown out of or into."
Pros: "Everything went smooth."
Cons: "None"
Pros: "Best flight attendants!"
Pros: "On time and friendly to Portland as always."
Pros: "The flight was snooze and the flight staff were friendly!"
Cons: "N/A"
Pros: "I liked the snacks and I liked how I got to volunteer check my bag"
Cons: "The seating room was extremely uncomfortable"
Cons: "Upon arrival the flight attendant left me stranded on the tarmack without a wheelchair for 20 minutes. I have serious balance issues and was terrified. My connection was very tight and I barely made my plane to Portland. The pilot finally saw the problem and got the assistance I needed. This was the most frightening wheelchair experience I have even had."
Pros: "There were empty seats and the very polite flight attendant offered for me to move without me having to ask."
Cons: "I arrived at my final destination and walked to baggage claim. I was just standing there waiting when a young girl walked by me in a uniform and said rudely and almost annoyed, "do you have a question". I replied that I was waiting on my bag. She then said these are it and I said so my bag has been lost? Without any empathy AT ALL she again, rudely and now most definitely annoyed said Do you have your bag tag? I said yes and she proceeded to walk away to a corner office. I assumed I was to follow. She took my tag, no communication at all from her, I said what are you doing and she replied I have to file a claim. She then proceeded to tell me that Newark Airport was horrible and never travel through there if I know what's good for me. This was extremely unprofessional. I was simply wanting some guidance from her on what to expect etc. I had to ask her what my next steps were. She handed me a flyer and said if I had any questions to call baggage information listed on the pamphlet. I left. The next day at about 1 p.m. I called the number and the update said my bag had left the airport and was out for delivery. Keep in mind that I had to work the next day after the airline losing my bag and had to purchase shower items etc due to them being in my lost bag. Portland jetport and my home address is less than 40 minutes apart, yet my bag did not arrive at my home until 8:30 p.m. and I'm also not confident it would have ever arrived because I called around 7 p.m. and spoke with someone who called the delivery service to ask their ETA. I paid $25 to check my bag and yet it was lost. What did I pay for?! If I can help it, I will NEVER fly United again and I'll be certain to tell everyone I know about my experience with this airline."
Pros: "Friendly crew."
Pros: "Nothing"
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Cons: "These morning flights are often late. And they don't change the departure time on the app until after takeoff. Shows I time until you land. Very tough to schedule meetings around."
Cons: "This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me."
Pros: "Price. Flight was on time for boarding and arrived ahead of time to the destination."
Cons: "More cushion in the seats."
Pros: "The connecting flight was aware I was severely delayed and seemed to make sure I got through reticketing and such."
Cons: "Checking in a 2nd time after running late was a challenge."
Pros: "Not a thing"
Cons: "The flight was cancelled. We were never notified ( in fact it was still available on Kayak after it was cancelled. They had all of our contact info. No other flights on the same day. They sent 2 100 dollar vouchers we will Never use. Worst ever. Never have experienced this and will NEVER recommend"
Cons: "The flight came in early which was great, but it Took 2 hours to get our luggage. Apparently there were not enough Frontier personnel."
Pros: "Great crew and flight despite bad turbulence"
Cons: "The flight was delayed 3 hours and then the actual boarding process took another 30 min. Should’ve arrived at my destination by 6 and it’s now it’s 930"
Pros: "My daughter forgot to mention I have a disability when booking flight. I went to boarding desk and they got me on flight right away!! I will fly frontier as much as possible in the future."
Cons: "Space a little tight but my flight was only 2 hours so I could live with that. Would love option of an entrainment unit on seat backs but I understand that with cheap flights it wouldn’t be cost effective for frontier. Flight delayed but that happens a lot with other airlines. Gave regular updates at desk and reason for the delay. Staff wonderful. Plane spotless"
Pros: "Nothing"
Cons: "That they charged me $65 for a carry on bag ..the person told me an amount went to the machine get a card get charged $5 extra for the card go to the counter they tell me a diffrent amount have to get a diffrent card more money..i made a facebook post to never fly with this company ever again"
Pros: "Efficient, cost effective."
Cons: "Chairs don't recline, food for "purchase" only."
Pros: "I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!"
Cons: "Nothing"
Pros: "Attendants very personable, boarding very efficient"
Cons: "Seats were uncomfortable. And because I purchased a cheaper ticket I felt everything was a la carte and very expensive."
Pros: "Frontier's flight from Charlotte to Trenton was canceled due to equipment problems. Frontier gave us a $10 meal voucher, rebooked us on another flight, and gave us a voucher for a future flight."
Cons: "The flight was scheduled to depart at 10 am but we had to wait till 2 pm before the flight was canceled. The rebooked flight took us to Newark. We then had to drive to Trenton to pick up our car."
Pros: "Crew took great care of passengers as we were delayed 2 hours on the tarmac for deicing. Not their fault but the company gave passengers a $50 certificate for our late arrival."
Pros: "When we were flying from phili to Charlotte they put my boyfriend's bag in the slot to see if we woyld have to pay for our carry on. His was good. Mine was a little bigger but because i had my chemo medication in it they did not charge me. When i was returning from Charlotte they charged us for both bags. I told her they didn't in phili and she said every airline does it. So maybe something should be written in ur policy. What is the sence of taking a carry on when you are going to pay $90.00 round trip. Makes no sence to me. I hope u do reply back. Other than that everything was good."
Cons: "Read the above . and now i c the reviews and everyone had the same problem. Getting charged!!!"
Pros: "I got there safely."
Cons: "The crew did not help people with bags and barked when people opened doors that were closed. There was no entertainment and no complimentary snacks or even water."
Pros: "Simple and easy loved my seats."
Cons: "No offer of beverage even water."
Pros: "Easy to check and but confusing about whether we had to go to kiosk on not."
Cons: "Had to pay for drinks and snacks"
Cons: "Absolutely terrible flight. I will never fly Fronteir again and will tell everyone I know to never fly this airline."
Pros: "Staff was Friendly and The Price was Great"
Cons: "There wasn't anything"
Cons: "Poor customer service. Baggage fees are ridiculous. Checking in online or by app and paying for bags doesnt save any time. You still have to wait at the counter in the airport. No bag drop. Airplane seats are uncomfortable. Waited on the tarmac for about 45 min"
Cons: "Seats were very uncomfortable they didn't even recline on top of they charge you for every single thing."
Pros: "They were friendly and assisting. Boarding was smooth."
Cons: "Super uncomfortable after 3 hours"
Pros: "Nothing."
Cons: "Had an issue with flight attendant humiliating me in front of all passengers around me."
Pros: "It is so convenient and was a pleasure to get in and out. Pick up was a little crazy but still nicer than other airports."
Pros: "We sat on the plane for two hours before having to get off. The plane was scheduled to leave at 11:59 pm and did not leave until approximately 7:00 am! Pitiful. I will never schedule another flight on Frontier."
Pros: "Nothing"
Cons: "Flight was cancelled. I was not notified until after I arrived at the airport. The only alternative they provided was flying to my destination 5 days later. Their phone line has a 2 hour wait so I am still waiting to find out if I have a refund for my flight. Not worth the cheap flight."
Pros: "Nothing."
Cons: "Flight was cancelled and I was told my only option was to wait 5 days or take my money back. Frontier refused to help me get on another airline to get to my destination. So I end up with a $150 refund and a last minute flight that costs me $600. Terrible customer service. Any other airline would've put me on another flight. never using Frontier again!!"
Pros: "Free water"
Cons: "breakfast menu"
Cons: "Seat selection charge? 12$ carry on bage charge 45? And not even a bottle of water for free! I will avoid this airline if possible, I like to know how much the trip will cost in advance. For a round trip flight it was an extra 24$ for seat selection and 90$ for a carry on bag! That's 114$ that I could not avoid and would not been able to get on plane until paid ! No information about these charges appeared anywhere while purchasing the ticket!"
Cons: "There was no gate assignment on my boarding pass or on the screens in the airport. Luckily I know that flights to Denver usually leave from the A concourse so I just walked around until I saw a Frontier logo and could ask someone. Even at the gate, it just said Frontier and had no flight info. There was no Frontier employee so I asked a fellow flier."
Pros: "Friendly crew. Alot of empty seats so we could stretch out.."
Cons: "I don't know why they bought a plane with seats that don't recline and tray tables are only half as wide as normal."
Cons: "The seats are incredibly uncomfortable, the planes were noisy in a terrifying way and I didn't even get a complimentary snack! I heard other people complaining and swearing they would never fly Frontier again. I was pressed for cash and am grateful for a cheap flight, but next time I'm flying I will spend more for comfort with another airline if I can."
Pros: "The flight was on time."
Cons: "So cramped. So uncomfortable. The crew didn't seem to want to be there any more than we did. I know it's a budget airline, but pleeeease put a little give in those seats."
Pros: "I had no problems. Our flight arrived early."
Cons: "Too many advertisements/promotions over the PA."
Cons: "Frontier didn't have the correct gate on the boarding pass and usually isn't even in the display boards. It was fine for me but anyone not airport savvy would be upset."
Pros: "I never write reviews, but I have to say something about this wonderful flight crew. I have a serious fear of flying and their great attitude and funny personalities made my experience 100x better than usual. Please send them my thanks!"
Pros: "Nothing!"
Cons: "We booked this flight well in advance and had confirmation for it. Imagine our dismay when we received a notification a few days before our trip that our connecting flight from Denver to Salt Lake City was changed to 10 hours later. When we arrived in Denver, we went to the customer service desk and was told that the flight we had booked didn't have any seats for us and we would have to take the later flight. No explanation. It was scheduled to leave on time, just that they had no room for us even though we had a confirmation number for that flight. I don't know if the responsibility was with Frontier airlines or our booking agency, but rest assured I will not use either one of them again."
Pros: "Nothing"
Cons: "The plane was delayed and I was not notified by email."
Pros: "The crew were great and my flight was on time"
Cons: "Charged $40 for carry on bags! Also no complimentary beverages or snacks at all"
Pros: "They let parents with children under 3 board first along with those that need help. That was a plus for me since I was traveling with my 2 years old grandson"
Cons: "I had no complaints"
Pros: "Hey just a normal flight like the rest except I saved over a hundred dollars and it was a direct flight."
Cons: "I'm sorry I usually do not say anything negative but all 4 of my flights were bad. They were all late. 2 out of 4 were at the wrong gates. There were no announcements made. If I had not looked myself I would have not even knew.. The crew were rude and unfriendly. No one smiled. Over all a very unpleasant time. I will not use Frontier airlines again."
Pros: "YEAH FRONTIER! They did a fabulous job getting me back home and once again on time and without any problems! Staffs were kind and gracious from the ticket counter all the way through! LOVE this airline! Watch out Southwest!"
Cons: "Frontier has a lot of hidden fees such as having to pay to have a carry on bag and also trying to charge me for a seat when checking in online. I mean, what exactly did I pay for when I purchased my tickets? Ridiculous."
Pros: "- The quick check-in was great, I found that it was maybe one of the easiest I've had. The flight was great for the cost as well, I was happy to know that it was just what I needed."
Cons: "I didn't like that they didn't offer any snacks on the fight, not even a water or pretzels, everything costed money."
Pros: "Smooth flight, on time departure."
Cons: "Paying extra for everything; eg. seats that were no better than any others, with arm rests that were like rocks; paying for coffee. The 'threat' that if yiu din't pay for seats tigether, you may be separated frim your companion. Overall, a great example of overpromising, overcharging, and underdelivering. A flight attendant whose response to my surprise at having to pay for coffee was "...I don't make the rules." Frontier should spend some coffee money on retraining attendants on customer service."
Pros: "The price"
Cons: "Everything else. Terrible seats, most uncomfortable flight ever. No complimentary beverage/snack."
Cons: "I didn't like the checking in process"
Cons: "-$40 fee for carry-ons (I am a violinist, so my violin is my carry-on, meaning I also need to bring a checked bag) -$35 fee for checked bags -non-reclinable thin plastic seats -everything on board costs money, including water -both my flight to Charlotte and back to Chicago were both delayed for the same stated reason of the airline not allocating enough time for the plane to be released from inspections after a previous international flight -no information about new projected arrival times -poor communication with waiting passengers -loud thumping and beeping noises on the plane"
Pros: "Boarding was efficient, staff friendly and helpful"
Cons: "New rigid seats uncomfortable in every way, could not feel more packed in nd I consider myself average size at 5'9" 160lbs. I am used to paying for premium seats, and now even used to paying for seat selection at all, but Payment for Carry on policy is a new low in customer service offered."
Pros: "Boarding was fast and efficient"
Cons: "Too bad i didnt know it was a discount carrier...i wouldve purchased the more expensive flight where i didnt feel nickle and dimed for everything"
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Charlotte - Portland Flights
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Charlotte (CLT)United States
Destination:
Portland (PWM)United States
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