Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Portland
|May||Best time to beat the crowds with an average 16% drop in price.|
|November||Most popular time to fly with an average 27% increase in price.|
Average price round-trip
|$318||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines has waived its change and cancellation fees on flights from Charlotte to Portland. Confirm policy on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 948 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 2h 13m, covering a distance of 812 miles.
There are 26 (nonstop) flights between Charlotte and Portland per week, averaging 3 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($93) and American Airlines ($121), and the lowest round-trip tickets have been found on Frontier ($171) and Multiple Airlines ($192).
American Airlines (3 times daily) is the most frequent flyer on this route.
From Charlotte to Portland, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Portland back to Charlotte , the best deals are generally found on Tuesday, with Saturday being the most expensive.
When flying out of Charlotte you will be using Charlotte Douglas, often referred to as Charlotte Airport. You will be landing at Portland, also known as Portland Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Charlotte to Portland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Portland from Charlotte is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Portland with an airline and back to Charlotte with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Portland from Charlotte up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Pros: "The crew was great and also the snacks."
Pros: "Quick Boarding Awesome staff"
Cons: "We were late getting into ATL."
Cons: "Plane too small to have any on board entertainment"
Pros: "Great service!"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "Flight was on time and arrived a little early."
Cons: "I was seated next to a very large man (6’5” he said) and had no room in my seat. Thankfully the seats in front of us were empty and the flight attendant moved him."
Cons: "Ran out of snacks by the time they got to my row"
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "The flight is short"
Cons: "Delayed from 930pm to 6am. Didn't tell us till almost midnight. Because of scheduling issues not weather or anything. The check in people had no idea what I was talking about when I tried to check in for my 6am rescheduled flight."
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Cons: "All was well"
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "Flight attendants were competent."
Cons: "Air conditioning was extremely noisy."
Pros: "Smooth boarding, no delays, quiet easy flight, arrived on time and quick deplaning."
Pros: "Just absolutely uneventful and quick."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "Got my first class seat, smooth ride, early arrival"
Cons: "lost mom's glasses"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
Pros: "Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job."
Cons: "Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority."
Cons: "See above"
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Cons: "All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel."
Cons: "Not so pleasant flight attendants."
Pros: "Spacious aircraft for a relatively short flight. I usually take a smaller aircraft that requires us to check our luggage. I'm reconsidering where I will have layovers now."
Pros: "I liked the entertainment, crew was very nice, I had no problems when boarding and dinner was fine."
Cons: "Breakfast was lacking, I did not enjoy anything I was given. A hot breakfast would be very nice or even bread with butter would have been a nice option."
Pros: "Crew were very attentive."
Cons: "Video did not work Was re-booted twice and still did not work. then could not be turned off keeping me awake."
Cons: "No wifi Display units very old"
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Cons: "No wifi or chargers or seatback entertainment"
Pros: "crew was great"
Pros: "Crew was nice"
Cons: "AC was not working. Bathrooms were inoperative for the second time. They also didn't work when flew out of EWN to start our trip. American Eagle aircraft must have some major maintenance issues!"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "Great crew. Friendly and reaponsive. Easy boarding."
Cons: "4 hour flight from SFO to Charlotte. No food beyond snacks. No entertainemt options. No electrical outlets."
Cons: "One hour late"
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Pros: "Prompt and curtious"
Cons: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Cons: "Plane interior was really dirty"
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Cons: "Flight was oversold, was bumped to the next flight."
Pros: "That it went smooth and had room on the flight. Crew was good."
Cons: "Need more than just pretzels on the plane to give out"
Cons: "Flight attendant rude. No smile, only saw them once"
Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Pros: "Flights were on time. Airport was clean."
Cons: "Please read above."
Pros: "short flight so I would not expect any particular issues."
Pros: "Polite and professional"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Missed the connection in CLT to BTR even though flight status on AA's website indicated that it was delayed enough so that I could make the connection. Ended up spending the night in a cold-assed airport with minimal comfort. I was already confirmed on this flight and AA knew, or should've known, that I was enroute. Not pleased at all."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Cons: "Plane was late"
Pros: "the plane was great"
Cons: "the flight was delayed one hour"
Cons: "This flight was operated by American, but sold by Iberia and ticketed by airfare.com. When I tried to reserve a special meal, each party (American, Iberia & airfare.com) said they could not do it, that the other party had to do it. So, in other words, no company took responsibility for my customer satisfaction. So I am ultimately blaming American Airlines accountable since they, not Iberia or airfare.com, contracted with the food service provider at the airport."
Pros: "The fact I made the flight"
Cons: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"
Pros: "Nice crew"
Cons: "I got same thing pretzel very salty"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "For a flight on a US-based airline, this was very comfortable. Much better than the current domestic tin cans. Flight was early"
Cons: "Flight crew giving instructions seemed to be forgetting everything and breaking in every 2 minutes to add a new sentence."
Pros: "The movie screen was not working but fortunately no one was sitting next to me so I could move over a seat."
Cons: "I would have liked a second cup of coffee as the coffee was better than most airplane coffee. No one appeared with refills, however."
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Cons: "The delay"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "Denver USO facility"
Pros: "This flight wasn't terrible for being as long as it was. I slept some during it since it was at night. The good was also not bad. I got the chicken and rice combo."
Cons: "I thought the flight attendants were somewhat distracted and rude. When the flight first started I had a problem with my tv screen saying that I was blocked out. When they finally fixed it I was excited to watch a movie like everyone else around me. However, my headphone jack in the armrest did not work properly. I thought it might have been my headphones but I tried two different pairs including the pair provided by the airline. I was only able to hear scratchy background noise but no words. This meant I had to go the entire flight with no movie or music. That was highly disappointing. I told the flight attendant about it and she reset my screen thinking that might be the problem but it did not help at all."
Cons: "Boarding was the same here. Just very hectic and unorganized. Too many people getting up into line when their group was not boarding yet. Seems like there should be a better way to accomplish this."
Cons: "Flite was late."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "That my suitcase was stowed"
Cons: "Waiting 11 hours for the flight"
Pros: "The Way the customer service guy, Derek, handled the situation in Denver, CO, was excellent I'd really give him a star, went above and beyond my expectations. Put me on the next flight and gave me a food voucher."
Cons: "The first flight got delayed, was supposed to work night shift, was late, had to call in sick, and not sure what my manager will do after this."
Cons: "I would have liked to arrive home before 12 noon but due to United delaying my fligh twice and not being able to make the connection in washington . I had to plead with them to put me on a direct flight to Newark which made me fly another carrier "American airlines". I'm not sure what the issue was for the delays but it was frustrated."
Pros: "The leg from Denver to vegas was awesome"
Cons: "The first leg didn't have any snacks and a cold continental breakfast. American and Delta's breakfast is much nicer. But worth the price for that portion of the leg."
Pros: "The agent in charlotte. Due to my delayed flight which caused all my other flights to get re-booked - she went above amd beyond to help get me on a flight with my friends"
Cons: "Almost everyrhing - first flight delayed which caused all my flights to get rebooked. Was told when I flew feom charlotte to phoenix connecting flight would be at 1:59. Landed and found out delayed for 6 hrs. Should have originally arrived in Honolulu at 5:30, disn't get there till 1:00 am their time. Ridiculous -"
Cons: "Flight massively delayed. Missed my connection. And the next flight. If they had called ahead at the gate would have made the next one, instead had to sleep in the airport overnight."
Pros: "Flight was delayed and Captain explained reason as Newark Airport Traffic Control. Further delay was experienced after taxiing and Captain kept us informed. Seats were marginally ok and flight crew was attentive. Had a soda and a small bag of pretzels. Overall, it was an ok flight."
Pros: "The flight attendants were excellent! They really communicated with the passengers regarding connecting flights and flight time delays."
Cons: "Way too small and skimpy seats, I felt like I was in a jump seat getting ready to jump out with a parachute!"
Pros: "Smaller plane, quick luggage delivery on arrival, 20 minutes early arrival time"
Pros: "The staff and crew were very helpful, especially in helping catch my connection. Which leads to the dislike."
Cons: "Nothing but delays. Before we boarded...delay. Before we left the gate...delay. Before we left the taxiway...delay. Before we landed...delay. Many on the flight missing, or having tight connections."
Cons: "Our flight from Charlotte to Chicago was horrible!!! It felt as if a trainee was flying our plane. Landing was so bad that I threw my feet onto the back of the seat in front of me to brace myself for landing."
Pros: "Comfortable seating, plenty of leg room"
Cons: "They could have used the bathroom to stuff a few more people on this flight. Whoops, no, bathroom not clean. Tray broken on seat. Seated in last row and asked to close bathroom door of it opened during takeoff. Seated next to very large passenger who wanted to share my seat. Sat on tarmac for 30 minutes waiting to take off. For this, I paid $650."
Pros: "Flying first class"
Pros: "Crew great"
Cons: "Wi-Fi charge sucks"
Pros: "Not really impressed"
Pros: "The service"
Pros: "Courteous attendants and overall great flight"
Cons: "The mixed trail mix, honestly that's all :)"
Pros: "Boarding went smoothly."
Cons: "AgainThe person next to me was so obese she needed two extenqders. She was taking up her seat and most of her neighbors, she was in the middle. I was literally pinned against the aisle arm rest. It was a full flight and I wasn't able to be moved. For the entire flight I was cramped and pinned with no where to go."
Cons: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Pros: "all went well...no issues"
Pros: "Flight attendants were friendly."
Cons: "The most uncomfortable seat I have ever ridden on a flight. My back and posterior were in pain for over a day after the flight. Terrible treatment of passengers to pack a few more people in like cattle. Thinnest seats I have ever seen that felt and looked like hard plastic. This was an Embraer 175 jet...will never fly on one of these again. Had a hard landing in excellent weather. Flew the same route back to Charlotte on an American Airlines A320...these seats were comfortable and the landing was smooth even with a 20mph crosswind."
Pros: "Delayed Flight, late flight attendant that delayed flight 1.5 hr. Causing many to miss overseas connections. Changed arrival terminal."
Cons: "Explained flight delay due to one attendant not showing up. Needs to be a better back up system."
Pros: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Pros: "on time and very polite.. good flight"
Pros: "Everything went well."
Cons: "Well to start off, this was my very first time flying on United and both flights had minor trouble. The first flight had a delay that almost caused me to miss the next flight. The second flight had a minor delay but I made it home at the scheduled time. Other than that the flight was very good."
Pros: "Despite weather delay, the flight crew was very energetic and in a positive mood."
Cons: "They suspended my ticket claiming I was a NO SHOW when that was not the case @ all!"
Pros: "Flight attendant noticed my husbands t-shirt from Galveston and talked briefly about it. Smooth flight."
Cons: "Since it was a smaller plane the seating room was tight."
Pros: "Flight attendant very friendly and helpful Seat row layout of 1 and 2 On time Legroom adequate Smooth flight"
Cons: "Cabin temperature became too cold Seats small Engine noise drowned out announcements of pilot and flight attendant Narrow uneven disembarking ramp at Portland Jetport Lack of clarity about flight gate in Newark. I checked in at Terminal C and had to take a shuttle bus to Terminal A"
Cons: "Nothing not to like!"
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Cons: "Deverted to Newark to get to portland"
Pros: "Flights were on time..."
Pros: "Very polite, upbeat crew"
Cons: "Newark airport a mess!"
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice."
Cons: "This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me."
Cons: "Over four hour delay due to "crew unavailability.""
Cons: "I flew to Charlotte, NC last week from Houston with my husband for a funeral. The flight there went smoothly and we used the United app to check in and get our boarding passes. When it came time to check in for our flight home my husband was able to get his boarding pass, but they said mine was unavailable. Obviously concerned I called United. After being on hold for over an hour I was able to speak to a representative. I was told that I hadn't show up for my flight to Charlotte... so they had canceled the returning flight. Not only was I on that flight my boarding pass was scanned twice (one at security and once during boarding). The representative then told me to go to the airport the next day and "try" to explain what happened. I don't know if this was some sort of glitch in the system, but I was very concerned and upset that someone could be on a flight with no record of them being on the plane... and that I was having to spend 2 hours trying to figure out if I could go home after a very stressful day... during a time when I should have been with my family. The next day I had to show up the the airport extra early while the representative there tried to figure out how to reactivate my ticket. Overall, an awful experience... I don't think I will be flying with United again anytime soon."
Pros: "Everything, service, timing. Great job"
Pros: "Everything was fine. I have a small suggestion , why don't you have direct flights from charlotte to tampa or Tampa to Charlotte for bit cheaper fares?"
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets"
Cons: "Give me my money back"
Pros: "Great flight from Washington to GrandRapids! We flew into GRR on a evening where there was a winter storm advisory and had a smooth trip all the way. United had a very good pilot and crew that evening."
Pros: "Row A"
Cons: "My checked bag was left in Chicago. Major inconvenience"
Pros: "The flight itself was fine. Service was good and everything went well once on the flight."
Cons: "The flight was delayed over 3 hours."
Cons: "A lot of turbulence. Very shakey."
Pros: "they lost my luggage"
Cons: "That they charged me $65 for a carry on bag ..the person told me an amount went to the machine get a card get charged $5 extra for the card go to the counter they tell me a diffrent amount have to get a diffrent card more money..i made a facebook post to never fly with this company ever again"
Pros: "All went well from start to finish. However a little more effort could go into informing passengers where you claim luggage. Eg ....repeating it in flight."
Cons: "Flight crew. Comfort of the plane"
Cons: "The plane was delayed and I was not notified by email."
Pros: "The flight attendant announcement."
Cons: "All the unanticipated fees."
Pros: "The flight attendants were enthusiastic, friendly, and accommodating. Boarding went smoothly as did the flight."
Cons: "The seats were on the smaller side and couldn't recline. The tray tables were very small."
Pros: "The crew were great and my flight was on time"
Cons: "Charged $40 for carry on bags! Also no complimentary beverages or snacks at all"
Pros: "The staff on the flight were very friendly"
Cons: "The takeoff time for the flight seemed to be delayed by people trying to fight over overhead carryon space. There isn't much the airline could do. I spoke with customer service on the phone multiple times on the flight regarding various issues. They were able to help on about half of them. Response time was extremely long and trying to get a hold of someone was nearly impossible (When through a bunch of prompts to discuss issues with a computer instead of a real person. Yes I tried pressing "0" every chance I could to be redirected)"
Pros: "They let parents with children under 3 board first along with those that need help. That was a plus for me since I was traveling with my 2 years old grandson"
Cons: "I had no complaints"
Pros: "Hey just a normal flight like the rest except I saved over a hundred dollars and it was a direct flight."
Pros: "the equipment and flight were excellent"
Cons: "the customer service (phone and internet) were terrible"
Pros: "Very smooth ride."
Cons: "Seats not comfy."
Cons: "I'm sorry I usually do not say anything negative but all 4 of my flights were bad. They were all late. 2 out of 4 were at the wrong gates. There were no announcements made. If I had not looked myself I would have not even knew.. The crew were rude and unfriendly. No one smiled. Over all a very unpleasant time. I will not use Frontier airlines again."
Pros: "everyone was friendly"
Cons: "it was cramped."
Pros: "YEAH FRONTIER! They did a fabulous job getting me back home and once again on time and without any problems! Staffs were kind and gracious from the ticket counter all the way through! LOVE this airline! Watch out Southwest!"
Pros: "Crew was nice and very respectful"
Cons: "The seats are metal with a cloth over them. They do not recline and are by far the most uncomfortable seats I have ever been in. I would never fly with that airline again for that reason"
Cons: "Frontier has a lot of hidden fees such as having to pay to have a carry on bag and also trying to charge me for a seat when checking in online. I mean, what exactly did I pay for when I purchased my tickets? Ridiculous."
Cons: "Overhead baggage fee, new seats were uncomfortable."
Pros: "Quick easy no hassle"
Cons: "Having to pay alacarte for everything"
Pros: "Smooth flight, on time departure."
Cons: "Paying extra for everything; eg. seats that were no better than any others, with arm rests that were like rocks; paying for coffee. The 'threat' that if yiu din't pay for seats tigether, you may be separated frim your companion. Overall, a great example of overpromising, overcharging, and underdelivering. A flight attendant whose response to my surprise at having to pay for coffee was "...I don't make the rules." Frontier should spend some coffee money on retraining attendants on customer service."
Cons: "I didn't like the checking in process"
Pros: "Seat was comfortable. I had enough room with long legs!"
Cons: "I did not like having to wait in line at ticket counter to check my bag. It would be great to have a line for just checking bags at the ticket counter. I stood in that line and watched people doing seat selection, finding IDs, paying for stuff. A kiosk machine would be good too. If you're going to buy more planes fix the incoming passenger issues."
Pros: "Not a thing"
Cons: "Trays were the size of my plane ticket had to sit laptop in lap, had to pay $6 for a diet coke when I thought it was free and couldn't return it because attendant opened it. By far the worst airline ever"
Pros: "On time."
Cons: "Expensive and deceptive baggage practices. Rude employees. Substandard seat comfort. Nickel and dimed for everything. Mechanical flight delay. Confrontational stewardess arguing with sick traveler in my seat row."
Pros: "Aircraft was clean.."
Cons: "Not even water offered!!"
Pros: "Extremely fair price. For what it was, the price was great. It was a direct flight which was even better"
Cons: "I may just be getting old, but the seats were very uncomfortable for me, so uncomfortable that I couldn't sleep at all. I didn't like how they didn't recline. And they didn't have much space"
Cons: "Flight was delayed over 2 hours. Was forced to pay for an upgraded seat, even though I had already checked in. I will not fly with frontier airlines again. Customer service was neither friendly or helpful with answering any of the questions regarding the flight delays."
Cons: "Frontier is a bunch of JEWS! By the time you pay for everything that the other airl lines include its the same price or more expensive than its competitors. I will never be flying frontier again."
Pros: "Flight was clean. The flight crew was nice and interactive."
Cons: "Having to pay for a window seat, cost for a carry on bag, and the seat was a bit tight (snug)."
Pros: "Being in the air only 1 hr and 5 min. Everything was fine. Crew helpful and pleasant. Not happy about $1.99 for a plastic cup of soda.."
Cons: "Short flight, everything went well. Crew helpful and pleasant."
Pros: "The price was great"
Cons: "The price was not as great once I added in $60 to check a bag both ways. Next time I'll remember this when comparing prices. Especially since you don't even get water for free."
Pros: "How cheap the flight was, and that it went when it said it would to where I wanted to go."
Cons: "It's a bit offensive to be charged for drinks. Either don't offer them, or don't charge for them. Have one free drink,a dn one free snack, so that the people who took your cheap flight and are broke don't have to eat their hands.. Also, the whole, not even one free carry on will make me think twice before booking with you guys again. Fortunately I was able to pack über light, and that was my one item. And I get that weight is fuel, and fuel is money. But seriously, that felt kinds rude. Glad I checked in on line and found out in time to repack."
Pros: "The flight attendant was hysterical! We enjoyed her commentary the best! The seats are fairly roomy, actually."
Pros: "Very nice staff"
Cons: "The ONLY thing that messed the flight up was that there was a baby that cried the ENTIRE time! Drove me COMPLETELY crazy! That child was on BOTH of my flights and the crying never stopped! Other than that, the airline staff were very nice and welcoming. I think had it not been for that crying baby, I'd rate it 5 starts and would definitely recommend to family and friends"
Cons: "Hidden costs on everything"
Cons: "Seats were the most uncomfortable ever. Tray backs were about size of a pack of cheese crackers. Would barely hold a soft drink. At no time during my booking or printing of the itinerary was there any mention that if I chose my own seat there would be a hefty up-charge and that I would be charged $30.00 each way for a carry on bag. They don't tell you this until you've paid the fare and it's time to print the boarding pass. I have no idea how this airline stays in business. By the time I paid all the excess charges I could have flown on Delta on a nice plane with nice seats. Fool me once shame on you. Fool me twice shame on me. Never again will I fly Frontier. I'd rather take the bus."
Pros: "Not kept informed. Everything was an additional cost.Information was not disclosed prior to the ticket purchase."
Cons: "Additional cost for carry-on bags, snacks, soft drinks etc."
Pros: "Good price. The flight was on time. Excelent service"
Cons: "They don't offer anything to eat free"
Pros: "Pleasant crew"
Pros: "Trenton Airport is so convenient and Frontier flights are often early coming in and out of there since they are the only airline. They are small but efficient."
Cons: "The only problem is that there are limited flights in and out of Trenton so if your flight is cancelled due to bad weather or something, you generally can't get to your destination. That happened to me once. Otherwise, it's great!"
Cons: "label printer broken, no backup nearby. Took nearly an hour to check in , even with electronic checkin done the night before"
Pros: "Friendly flight attendant."
Cons: "Seats are uncomfortable & so close together the small child behind me kicked my seat the entire flight; up charge for absolutely everything!"
Pros: "The other passengers."
Cons: "'Pay for what you want' means pay for literally everything. This includes sodas. Seats are unbelievably uncomfortable."
Cons: "Flight was delayed due to plane issues"
Pros: "Frontier refunded my entire trip."
Cons: "As others have mentioned, they slapped on very deceptive fees at the last minute for things that no other airline charges for like choosing a seat assignment and a carry-on bag. The fees completely negated any savings from booking with them in the first place. Also, the online check-in system was clunky and took longer than it should have, and then my flight was cancelled because they couldn't get their act together with scheduling two days after a storm hit Denver. I had to re-book my flight with another carrier which ended up costing $1200. Not a bargain!"
Pros: "Free water"
Cons: "Leg room was a little tight."
Pros: "Trip was cancelled. Don't overbook flights on important holidays. What a travesty it was to cancel the special event due to not being able to get there."
Cons: "Earlier notice of flight cancellation by Frontier Airlines would have helped. The Charlotte Airport was close to chaos due to the lack of management of the many people there trying to be processed. This experience was a nightmare and I have lost all trust in Frontier Airlines going the extra mile to make things work smoother. It is known that holidays will have more people in the terminal. Plans by all airlines and the airport should be in place, including hiring more workers, to make the flow and the flights work better. Sometimes cancellations can't be avoided, but there should be a better alternative than being told that the next flight will be seven days later."
Pros: "The flight was quick and the crew was mostly friendly. Trenton was a nice slow paced airport to land in"
Cons: "I didn't like having to wait on the plane to unload because another plane was unloading at the same time and Trenton only unloads one at a time. Almost missed my rental car"
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Airlines flying from Charlotte to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Portland
Masks required on board, masks provided on flights from Charlotte to Portland
Social distancing seating
Middle seats unavailable to book on flights from Charlotte to Portland
Testing for antibodies, testing for symptoms for flights from Charlotte to Portland
Waiving of change fees. Search flexible flights from Charlotte to Portland