Find cheap flights from Chicago to Austin

CHI - AUS

Find cheap flights from Chicago to Austin

Search hundreds of travel sites at once for deals on flights to Austin. Bundle your flight + hotel and save!

Round-trip
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Chicago (CHI)
Austin Bergstrom
Fri 12/3
Fri 12/10
Any month
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Good to know

Low season

July

High season

November

Average price round-trip

$166

Good deal round-trip

$50

Good deal one-way

$25
Best time to beat the crowds with an average 52% drop in price.
Most popular time to fly with an average 24% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Chicago to Austin

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $25 or less one-way and $50 or less round-trip.
  • The cheapest flight from Chicago to Austin was found 0 days before departure, on average.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be October, November and December. The cheapest month to fly is July.
  • Morning departure is around 17% more expensive than an evening flight, on average*.
  • Of the two major Chicago airports, Chicago Midway International Airport (MDW) offers fewer flights. Though they are both international facilities, O'Hare International Airport (ORD) handles the bulk of the traffic.
  • Taxis to airports in Chicago are plentiful, and around $20-$25 to either airport from downtown, but if you’re saving money on this trip, it’s good to know that Uber rates are some of the cheapest in the country.
  • If you’re working while traveling, O'Hare International Airport (ORD) has unlimited free Wi-Fi in all terminals. Check in early for your flight, and check in with the office too, before you depart for Austin.
  • Taxis from Austin Airport (AUS) to the downtown center will be about $30. If you don’t need to be somewhere right away, the Capital Metro bus service is a great option. The one-way fare is about $1.25.
  • O'Hare International Airport (ORD) is a hub for American Airlines and United Airlines. Book an itinerary through KAYAK on either airline, and be confident you’re getting the best rate.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Chicago to Austin

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Top 5 airlines serving Chicago to Austin Bergstrom

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 30,132 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "it's the second time delta breaks my checked bag"
Cons: "it's the second time delta breaks my checked bag"

Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"

Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."

Pros: "The movies were good on the plane."
Cons: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"

Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."

Cons: "They could improve the boarding process."

Pros: "Seats were comfy movie was great"

Cons: "the flight was delayed by about 90 minutes and the gate was changed two times."

Pros: "That we landed an hour early."
Cons: "That the seats were so cramped."

Cons: "At least one hour late"

Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."

Pros: "Excellent support from all the Delta associaties"

Pros: "Good flight attendants.."
Cons: "Cramped"

Pros: "Inflight Service is great"

Pros: "Good service. And good features. Enough space in seats in first class."

Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."

Pros: "My upgrade was fabulous!"

Pros: "Flying first class and the attendants were wonderful"

Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."

Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pros: "All good"

Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"

Pros: "Nice equipment for the ride and pleasant staff"

Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."

Cons: "Delayed so I was not home until middle of the night."

Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"

Pros: "i liked the aircraft and the fact that you could watch movies on your phone!"
Cons: "you couldn't hear the staff when they started boarding the plane"

Pros: "Smooth, quick and comfortable flight."

Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."

Pros: "Perfect flight"

Pros: "Good food and movies. Comfy seating with plenty of room."

Pros: "Crew was very friendly and gave great service."
Cons: "Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate."

Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"

Pros: "Nothing"
Cons: "Never made it on this flight and in the end my luggage was lost."

Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."

Pros: "Flight was smooth and flight attendants were nice."
Cons: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."

Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"

Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Cons: "Missed connection"

Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."

Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."

Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."

Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."

Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"

Pros: "What they offer is OK."

Cons: "No leg room, seats vastly too narrow"

Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."

Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."

Cons: "The economy seating was very tight on this plane. I'm just 5'8", and it felt incredibly tight. I think I had 2" of leg room. I cannot imagine being much taller."

"I need to go back to waterloo this week"

"From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!"

"There was no entertainment and again, the seats were very cramped and uncomfortable."

"I left my phone in seat 6C or B where I sat with my husband. The lady with the oxygen tank needed help coming back from the bathroom as we were ready to land. We stopped the movie we were watching on my phone to help her and I guess I forgot it. Please, please return my phone. Samsung note galaxy 20 ultra. It is on airplane mode. Thanks so much"

"It left on time and arrived a few minutes early. The whole process of checking in, seating (got my upgrade thankfully!), and the meals (superb multi-grain healthy salad) were great. It arrived on time (actually a few minutes early). American continue to keep up its promise of customer service. I love being part of the American traveller family."

"Too busy trying to sell AA credit cards"

Pros: "Great crew"
Cons: "Nothing"

Pros: "The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless."
Cons: "The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing."

Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."

Pros: "The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed."
Cons: "See above"

Pros: "Really easy boarding and flight. Great in flight entertainment options."

Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."

Pros: "Nothing"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Pros: "The boarding was quick and easy as well as the crew was friendly and accommodating. Great end to a fun weekend away."

Pros: "The crew handled the flight delay well."
Cons: "Having to wait in Chicago due to mechanical plane problems was a bunner!"

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."

Pros: "I got here."
Cons: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."

Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"

Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."

Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."

Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."

Pros: "Flight was on time."

Pros: "*finally* getting rebooked"
Cons: "The aircraft was downgraded, so there were 12 "overbooked" seats. The flight was delayed several times, with each new delay only being acknowledged after the previous departure time had already passed. Eventually, the flight was "delayed" to 3:15, but then it was bumped BACK to 2:45, so one woman ended up missing the flight because she had gone to the lounge based on the 3:15 departure. I accepted a voucher, but as the original flight kept getting delayed and I couldn't receive the voucher until the doors closed, I almost missed the flight I was rebooked on. If airlines would just communicate better (e.g., tell us there's a delay *before the departure time has passed*), people would be much more willing to deal with the hassle."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."

Pros: "Nothing"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"

Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."

Pros: "NOT much!"
Cons: "My window seat was right against the right engine. I could feel the vibrations and noise. It seemed like an old plane. I was definitely miserable on this flight. Very!"

Pros: "Nothing"
Cons: "In January, we booked a 5:40pm fight through Kayak to Barcelona. July 7th, the day before our flight kayak sent us an email with a different time. Apparently, this flight had been dropped and completely changed to 5 hours later on February 2nd. Kayak didn't care to tell us until the day before. We ended up having to book a new connecting flight which cost us $250. Ive always booked with kayak and now I fear I will never again. I would like a refund for the $250 or a flight stipend. My name is sarah chambers"

Pros: "Great crew."
Cons: "1 hour delay turned into a 3 hour delay. We waited at the airport for more than 4 hours and could've used that time to explore Chicago instead of rushing to the airport only to board, de-plane, and then board again. No vegetarian options were given for food."

Pros: "we landed. flight was on time"
Cons: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."

Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "We arrived on time."
Cons: "I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also."

Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"

Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."

Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"

Pros: "Eventually we made it"
Cons: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."

Pros: "New plane with leather like seats and good entertainment system."

Pros: "Good Entertainment. One flight attendant was great."
Cons: "American Airlines Seats were too close together. The plane was way way too hot. Asked the flight attendants and spoke to the captain after the flight as the front coach section of the aircraft was at least 10 degrees hotter than the rear. We were all taking layer of off cloths as it was so hot. Seems the first class attendants were not monitoring the temps which regulars the temps just behind first class. Told the flight attendant who also acknowledged it but the first class attendants did not make the change Many were angry. We were on the Tarmac for almost 1.5 hours waiting for the plane to be de-iced. No AC during the process."

Pros: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Cons: "The seat felt like a wooden block was strapped to my back."

Pros: "Crew was super nice"
Cons: "Flight was hour late leaving. Seats too close together. Guy next to me dipped himself in cologne before boarding."

Pros: "Entertainment system has a good selection"
Cons: "No earphones to listen to the soundtrack on the entertainment system"

"Worst plane ride ever. So uncomfortable and it ran late was just not a great company for us"

Pros: "Boarding was easy, there was sufficient leg room"
Cons: "No snacks unless you want to pay an arm and a leg. One stewardess snapped at me when I tried to touch a bag of chips to move it and see what was available. She could’ve been a lot friendlier! I had no way of seeing what was on the cart from my seat and had to rely on her to tell me what was available. After I bought something and she passed by, I saw something else I’d rather have but it was too late by then….and she didn’t list it as an option. In flight movies would’ve been nice, too."

Pros: "Nothing."
Cons: "Delays are a thing with allegiant. This time 4 hrs., previous to that 2 hrs, messy boarding, staff is unfriendly both in McAllen and Sanford. Total mess."

Pros: "Seat accommodations were great Gate assignments at airport should be confirmed before the plane arrived"
Cons: "Planning"

Pros: "The plane was super clean, no fear of COVID-19."

Pros: "Allegiant does a great job of turning flights and getting you out on time in general. The crew is friendly and helpful."

Pros: "Easy and quick boarding."
Cons: "Should offer free water at least."

Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."

Cons: "The ticket lady was rude just nasty and upset for no reason."

Pros: "I'm never flying them again I like nothing"
Cons: "the flights were never on time"

Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."

Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"

Cons: "Flight itself was great. Seats are very narrow"

Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."

Pros: "Crew was friendly and helpful"
Cons: "Offer at least water at no charge."

Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."

Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"

Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."
Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"

Pros: "Great fares even for last minute booking."
Cons: "Services and comfort as expected for the price."

Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."
Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."

Cons: "I dislike their pricing structure."

Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"

Pros: "Easy boarding, very nice crew. I would definitely recommend spending the extra for Priority, it is much faster."

Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."

Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."

Pros: "Nonstop on time and as expected"

Cons: "Lands in South Terminal of Austin’s airport, meaning you have to shuttle 8 miles to get to main terminal or long term parking. Unbelievable! Very inconvenient..."

Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."

Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."

Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."

Pros: "Crew was nice"
Cons: "No wifi"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."

Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."

Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."

Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"

Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."

Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"

Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"

Pros: "Crew was great and handled the delay well. Definitely worth the 6 bucks each way to get the seats with additional leg room."
Cons: "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. No vouchers offered + no free anything offered = Bad customer service model. This airline also charges for carry-ons."

Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"

Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"

Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."

Pros: "Smooth boarding"

Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"

Pros: "The price."
Cons: "Having then bill me for each little thing."

Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."

Pros: "The crew was good and had customer service"
Cons: "After an 36 hour delay and only $8 meal voucher in Las Vegas, highly disappointed!!! The next flight was late arrival and Late boarding. everything to include water and sodas are extra fees. not impressed and will never fly Allegiant again"

Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"

Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."

Pros: "They were friendly. Seats are rarely comfortable..."
Cons: "I think all planes need better leg room...."

Pros: "Made up time on delayed flight. Friendly, efficient and helpful."
Cons: "Food"

Pros: "It was okay. I slept mostly. The crew was professional and friendly."
Cons: "Even thought I got off a plane and direct to another I had to to go through security again. This meant I had no time to get any food or drink. I got to the new gate after boarding had started. Again, the flights were to close together."

Cons: "Delayed 2 hours"

Pros: "Crew was super helpful and patient as the flight was delayed by more than 3 hours. Captain kept everyone up to date with whatever was going on."
Cons: "Flight delay impacted a lot of other travel plans. No compensation for long delays"

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Pros: "Everything was fine once we got on the plane."
Cons: "United took our plane and gave it to another delayed flight, meaning they delayed us by over 4 hours. Didn’t take off until 12:30 am when we were supposed to have taken off at 7:55 pm."

Pros: "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"

Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."

Pros: "My husband and i we want to seat next to each other"
Cons: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."

Pros: "The price was unreal so I had to jump on this, I was able to get on and off with my backpack no problem. The flights were good, captains were very communicative about times, expectations and when turbulence was present."
Cons: "The check in had to be done in person because of the need to check my bag size, I felt a little insulted that I would have to be checked on my honesty. When I got to the check in it was like watching a special forces team measuring and prodding peoples bags to get them in to the little box even when the shapes were the reason they couldn't fit, not the size of the bags. I literally watched someone fit their bag and the attendant take it out and make it misshaped for the box and show how it didn't slide in. I had no issues with my luggage, but that sucked to watch happen to others. The food and drinks came about 10 minutes before the plane landed."

Cons: "Denied access to lounge in Chicago. Didn't have requested (vegetarian) meal. Flight attendants were rude, not friendly."

Pros: "Corralled group lines allowed people to get in line when I was ready versus open entrance for each group"
Cons: "Plane arrived late to gate making my flight arrive in Austin an hour later. I have an ride home, too."

Pros: "crowded, hot"

Cons: "I didn't like how they switched my seat and stuck me in the middle of to stinky people"

Cons: "Seats were small with not much leg room"

Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pros: "Crew help and service"
Cons: "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"

Cons: "Staff was very unprofessional looking. Hair hanging in faces, not dressed alike, and over weight to the point of touching both sides of the aisle."

Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Cons: "The card reader for enetertainment directv didn't work so I couldn't watch tv for flight"

Pros: "The flight crew was attentive and polite."
Cons: "Though not the fault of the crew or airlines, we were delayed almost 90 minutes because a parent took their toddler into the lavatory while at the gate and they messed it up and plugged the toilet with paper towels and/or pampers. This was after I had a 8-1/2 hour flight from Copenhagen, Denmark. Also, the seat space and amenities are so inferior to international flights. The narrowness of the seat and closeness of the rows makes it hard to be comfortable. After being treated to two meals on the international flight, one small two-inch bag of snack mix is almost pointless."

Cons: "Late flight. Plane 1 hour and 37 minutes late because arriving plane was late, then the arriving plane was slow to de-plane, then spent the next hour waiting on "paperwork" to approve takeoff. Very dissatisfied."

Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."

Pros: "I liked that we arrived on time and that the entertainment actually worked properly."
Cons: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."

Cons: "United has new seats that have absolutely no leg room and are very uncomfortable. I will make sure never to fly United again. This was 3 hours of agony."

Cons: "Same issue with boarding. Mass of people, no organization."

Pros: "There was a good entertainment system with a lot of new options."
Cons: "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"

Pros: "I had the exit window and that made a huge difference in my trip as I am a 6ft tall woman who is all legs."
Cons: "It was slightly turbulent and TSA at O'hare airport are the rudest and laziest humans on the planet."

Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"

Pros: "Very hot upon entrance to airplane, minimal ventilation, very hot entire flight Seats too close together front to back!!!!"
Cons: "Very hot poor if any ventilation i had to remove my shirt and sit in t-shirt only and still too hot ( i am not a large person-165 pounds and 6 feet tall ) the larger person next to me was suffering even more"

Pros: "From what I encountered at the crack of dawn this morning... The staff handled somnolent, irratable passengers in a full capacity 757, with nothing but unwaivering efforts and kindness. (shrieking baby temper-tantrums, service dogs, and people allergic to service dogs included) Even while dealing with the most self-entitled, disappointingly inconsiderate individuals, the flight attendants kept their composure and remained understanding, professional and accomadating. As for that rude, pompous pig of a woman up in front.. try and remember we're all human here and you should attempt to treat others like so. I can't imagine the staff being particularly fond of the idea of spending an hour delay with your continuous, huffy bitching in their ear. (as if they have any control over the situation"
Cons: "Me and my boyfriend's seats were separated on both flights.. apparently it was in the fine print.. I don't know :/ kind of sleasey, kind of lame. Be transparent. Luckily, met a great guy who had no issues switching! :)"

Pros: "Can not think of anything"
Cons: "Nothing"

Pros: "Polite crew"
Cons: "Food."

Pros: "Crew. Aircraft selection."

Cons: "several people assigned to the same seats, mine included. lots of last minute moving around."

Pros: "quick and efficient way to get to O'Hare."

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Pros: "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."

Pros: "Crew staff went out of his way to find something for my aisle to snack on when the person next to me asked if there was any snacks on the plane. The plane had to be changed for another plane due to a mechanical issue on the first plane, and the new plane had not been stocked with food after it's previous flight, yet the crew member was able to scrounge up some snacks for us! Also got complimentary directtv - nice, but doesn't make up for not getting home in time yet again."
Cons: "United sucks. I have flown it maybe 10-12 times in the past 2.5 years, mostly back and forth between Chicago and Boston. I have had only 3 round trip flights go without a hitch. Every other trip was delayed. This time 4 hours on my return flight to Boston due to a plane switch, boarding of a new plane to discover a mechanical issue, deboarding, waiting for a new plane, then boarding and sitting on the ground for another 40 min before we were able to take off. I was delayed 1.5 hours on the way to Chicago due to another plane swap (no joke). Still doesn't top but my worst 5 hour delay in Chicago on the way back to Boston because the captain didn't show up. United is atrocious and is my last choice or any airline. Only fly when I'm absolutely forced to now due to no other reasonable choices. They are below delta, JetBlue, American, southwest, and embarrassingly, spirit as well. Terrible."

Cons: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays. The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. Then, that plane developed some mechanical/software issues as we were taxing. My 3-hour flight turned into a +5.5 HR endeavor. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming."

Pros: "It left on time and arrived earlt"
Cons: "I was seated in a window seat and another woman my size about 110 pounds was seated in the aisle however there was a 400+ pound man sitting in a middle seat which made it very difficult for me especially to even sit back because it was touching me the whole time when you have somebody of that size You should make sure they are on and I'll because then the find attendance would have some difficulty getting through instead of your passengers being inconvenienced either that or force people of that size to take two seats"

Pros: "The flight was a head of schedule and very smooth."
Cons: "It was freezing cold. I was wearing a sweater and was freezing."

Cons: "Wifi did not work. Limited food & beverage choices."

Cons: "Lack of communication. Kept us belted down for s very long time. Lacked food service, lacked water service till the very end of the lock down. Then we were given the option to leave the plane as the doors were to be disarmed. But if we did the plane could get clearence and leave with no warning. I missed my connecting transportation, had to scrape my weekend plans, currently searching for a place to stay tonight while they locate my bag. I am cold and left my jacket in my bag. The United counter people are blaming it on the weather. I am sure everything was delayed by the laxadaysical baggage loader. The one person ( or lack of help loading the bags on the plane completely altered my travel plans. I requested assistance for hotel only to be told they are full when in fact several are vacant on the Internet. I should of videotaped the baggage loading in Canada, it would of went viral."

Cons: "Second, much longer, leg didnt have free streaming from a personal device. You were asked to pay $8 to watch TV and movies."

Pros: "Punctuality"
Cons: "Food. It is a very long time and there no food enough"

Pros: "Looking out the windows admiring the clouds"
Cons: "Nothing it was overall a nice flight"

Pros: "-Pounctuality"
Cons: "- Horrible food; - Very old airplane. The oldest I ever flew; - The entertainment system was horrible and not worked. We came the whole flight without having access to anything, neither the map of the flight."

Pros: "The crew were excellent. They made up for the hassle of changing terminals at the last minute."
Cons: "When all of the passengers and crew are at the listed gate well before boarding and the gate is changed to a different terminal it adds a lot of stress to the situation. To the crews credit they did not let it effect their professional attitude. I was highly impressed by the employees of the airline to keep things on time and positive. Overall that made the difference between being a bad experience and becoming one of the best flight experiences I have had in years. This flight crew should be considered an example of how to treat customers well."

"Why is frontier flights always late ? I have never been in an on time flight with frontier"

Cons: "Having respect for disabled travelers. Offering them time to board ahead of general boarding"

Pros: "They delayed the flight and waited for all passengers to board. Lot of delays in checkin"
Cons: "Charging $$ for every little thing e.g., coke can $2.99, carryon luggage $55, ...."

Pros: "Yes it was. People were very nice"

Cons: "We departed 45 mins late with no explanation"

Cons: "I was not expecting to la d at the south terminal. I am glad I didn’t have to connect to another flight as it took over 40 mins to get my luggage and take the shuttle to the main terminal. Otherwise the flight was fine"

Pros: "The crew was nice and did the best they could."
Cons: "The plane was newer and the seats were leather, so it looked clean and nice. But the seats are really close together in every side, it is tight sitting. The terminals are bare bones, had to walk out in the rain and hail to get inside, and the luggage took forever. The pricing policies are insane, charges for luggage, drinks, all very unclear. First time using Frontier and it seems like a great deal at first but adding up all the extra fees I am never using them again, the price ends up being like a regular carrier. Not worth it."

Pros: "Nothing"
Cons: "Flight was cancelled due to mechanical issues. No help was offered other than rebooking on a flight that didn’t get me to my destination until the next day and included an overnight stay at a hub airport with no hotel voucher. When told that was unacceptable I was handed a piece of paper listing two “Options” from Frontier. Both options involved going to a website and filling out forms. One for cancellation and $500 in travel vouchers which, after filling out the form and submitting returned with a message that the website was closed. Option 2 was to try to rebook which led to a dead end. I finally called Frontier directly and spent over 45 minutes getting everything straightened out. Now I have vouchers that have to be used by January 1, 2019."

Pros: "The crew was sweet for compensating me with Pringle’s and red wine after my seat was not allowed to be occupied"
Cons: "His was my first time flying frontier and absolutely my last. I have now missed my best friends rehearsal dinner for her wedding due to flight delays and lack of communication. “low fare” completely the opposite. My flight ended up costing me more than a United Pium Economy Farr which actually got in on time. When I first boarded after my delay I found a do not occult sign on my seat. The flight attendants noted quickly hat yes that was here seat to fly in, not the patio customers flight. So they compensated me in Pringle’s and a glass of red wine for the inconvenience. I personally will never fly nor recommend this airline. It was worth paying a first class ticket to Austin then having to rush and now kiss the entire rehearsal for my best friend."

Cons: "I purchased a round trip trip to Orlando, my departing flight was delayed due to maintenance issues for almost 5 hours. I cancel my flight at the gate and took another flight with another airline. I emailed Frontier’s customer service that was told I would receive a confirmation email about my refund but I had not received anything, I also tried calling but I kept being disconnected. At the gate, they told me that this would not affect my return flight at all but IT did! I got an email saying I received a full refund 2 hrs before I was suppose to head to to airport to go back home. I immediately called & found out they canceled my ticket & the first person I spoke with wanted me to pay $160 to get back on the flight which I more than I paid for the round trip flight in the first place. I spoke with a manager and was able to get back on the flight for what I paid the first time. Which I’m still not happy about, I’m lucky I checked my email at all that day and realized what they did but still instead of enjoying my last day in Orlando I spend it dealing with this. The return flight was on time but I was seated next to a gentlemen who was a mix of cologne & BO and would not be still. To top it off after landing in Austin, we were stuck on the tarmac for 1hr and 20 minutes because the airplane at the gate we were going to was having some kind of maintenance issues. I’m never flying with Frontier again."

Pros: "Flight was shorter than planned, that’s always a treat. No delays or hiccups."
Cons: "Two of the crew in the back were very unprofessional. Sarcastic, immature and I heard way too much of their personal conversation and I had head phones on"

Pros: "The plane didn’t crash..."
Cons: "First, there was an equipment issue that delayed the aircraft over an hour but no updates provided by gate personnel. In fact, the gate personnel literally hid in the gateway with the door closed while the mechanics worked on the aircraft. After going to several other Frontoer gates, I finally found an agent willing to check status for us. After we arrived, it took 1.5 hrs to get luggage because there “were not enough workers to prepare continuation of aircraft and offload luggage”. So we waited for aircraft to leave for next destination before workers sent luggage to baggage claim. It was a 2 hr flight and it took 1.5 hrs to get baggage. Ridiculous!"

Pros: "price was amazing! customer service did their job but with little-to-no empathy."
Cons: "the flight was delayed, which i knew about. then it’s was moved up, which i wasn’t informed about until i walked to the gate to find it empty."

Cons: "I was not picked up with my super Shuttle to go to the airport, so I missed the flight. My name is barbara"

Pros: "All"
Cons: "None"

Pros: "The baseline flight was inexpensive."
Cons: "After landing, we had to sit on the runway for 40 minutes, because frontier has only one gate at Austin International, and here was another plane still at the gate loading. Basically, they incorrectly scheduled the flights. As if that wasn't annoying enough. After landing, we had to wait an additional 50 minutes to receive our luggage! In all, it was an hour and a half after landing that I had my luggage in hand and finally got to leave the airport. You must pay to select a seat. You must pay to have a carry-on ($35 to $60 depending on when you pay) or any luggage at all. Basically you must pay a little extra for everything. The seats are a piece of sheet metal with 1/4" of padding, do not recline, and have less leg room than any other airline in my experience. There was an empty exit row seat, and as I am tall (6'2"), I thought it wasn't unreasonable for me to ask to move. When the flight attendant walked by, I had to say excuse me several times, each time louder until I was virtually shouting. When she finally acknowledged me and I asked about the seat, she said sure, you can move, for $50."

Cons: "Gum all over the carpet. Nicole and dimed at every opportunity. Uncomfortable seats that don't recline one bit. Only one of the 3 bathrooms was operational by the end of the flight."

Pros: "Boarding the plane was simple and like most other airlines"
Cons: "First and hopefully last time flying Frontier. Carry-on baggage charge of $60 per person at the gate and only $35 online...added bag online to avoid additional fee. Boarding was fine, but had to wait 45 minutes past take-off time for mechanic to sign off on all maintenance items for plane. All the while, the crew stood around and didn't make anyone aware of anything, almost like it was something that happens to them all the time. Very unprofessional and clearly not focused on the actual people on the plane. The flight attendants were chatting with each other like they were off work and NOT attending to anyone. Very poor crew."

Pros: "No issues"
Cons: "Everything was fine"

Pros: "The crew and captain were really informative throughout the trip and kept us updated about incoming turbulence. They were very calm and professional about it. We were a bit late boarding on but still arrived on time!"
Cons: "Nothing in particular was bad. You just have to pay for any kind of food or drink onboard so maybe take some snacks or water beforehand. The seats also don't decline. Again, not a big deal to me so it was good overall. Also, if you actually read their website and pay attention to the numerous emails they send you, they TOTALLY mention that you have to pay for a carry on. So just book it online and save yourself the money, it's like $25 for a carry on and $30 for a checked bag. Plus, you should be looking at all that info before you fly, regardless of the airline."

Pros: "Boarding, takeoff, flight arrived on time."
Cons: "The planes were old, made strange noises, no Wi-Fi, TV, or any amenities. Seemed way more cramped than other airlines. The first flight, the plane made a very strange noise at the wing till we had been in the air for a long time. The connecting flight, the flight attendant told us that the plane had weight or balance issues, and we were all seated the way we needed to be for the plane to fly properly, so we could not change seats (a portion of the middle of the plane had empty seats). It was extremely uncomfortable, as the seats didn't recline at all, and I'm extremely short, but was cramped up against the seat in front of me. Only one arm rest that was about an inch & a half wide per seat. Also, I think they offered soda, but no snacks. They charge for all baggage, the carry on bag costs $45, while the checked bag is $40 ($80 for 2 checked bags one way), & they have specific "linear" dimensions for the size of the CHECKED bags, or they will charge something like $100 extra. Even though the actual flight was cheap, the price of baggage & feeling so cramped, & scared that the plane wasn't working properly, I wouldn't fly this airline again."

Pros: "The plane didn't actually fall out of the sky"
Cons: "Two hour maintenance delay, couldn't get the jetbridge to work on landing which cost another 20 minutes."

Pros: "The fares are unbeatable"
Cons: "Consistently late."

Pros: "Ads profess low prices when in fact you have to pay for every single thing and in the end you end up paying the same or more as all other airlines. This is my second Frontier experience and both times I was not able to pay for my bags online with my credit card, therefore I was forced to pay higher prices than necessary. Can't believe you charged me $45 for a carry-on - preposterous!!! Also - I was not able to check in at the kiosk when I got to the airport.... I tried to different kiosks and neither would take my credit card so I had to wait in the long line to talk to ticketing agent . Poor experience all around - will not recommend or use front tier in the future."

Pros: "The staff are friendly and professional, for the most part. Check-in was easy and I wasn't hassled about my 'personal item' being too big, which I was sure it was."
Cons: "Firstly, I'm pretty sure that the planes Frontier uses are re-purposed prison planes. The seats don't recline and are uncomfortable as all get-out. They cram you into some kind of military stress-position that ensures you won't sleep, won't be comfortable, and will be reduced into an unsmiling pile of compliance. Secondly, Frontier charges for *everything* - carry-on? That'll be $40-$60. You want a soda? That'll be $2.00. Snack? Yep... pay up, sucka. Water's free, thankfully. That said, the price was right and the flight was mercifully short; so I'd probably do it again. Because I'm a sadist, apparently."

Pros: "My round trip price was amazing."
Cons: "I had to pay for my bag whether I classified it as a carry on or that I was checking it in (I'm used to that being included in the flight). The staff wasn't very friendly either"

Pros: "I loved the customer service, flight attendants really sweet especially when I had gum on my seat, they upgraded my seat at no cost and offered free snacks and drinks."
Cons: "There was no tv or charging port for cell phone or laptop"

Pros: "The crew is friendly."
Cons: "They charge for every single thing. The seats are incredibly stiff."

Pros: "The price was cheap... But as the lesson goes, you get what you pay for. In my case, I had my bag lost and as a result I haven't been able to complete my work nor have I had the proper shoes to dress my self for work . It's a mess. And I don't even have an update on the status of my bag."
Cons: "In my case, I had my bag lost and as a result I haven't been able to complete my work nor have I had the proper shoes to dress my self for work . It's a mess. And I don't even have an update on the status of my bag."

Pros: "The crew was great. Flight delay was minimal and the pilot made up for the minimal delay, so we still landed on time."
Cons: "The plane was cramped and old. There was dried gum on the seats, the tray was tiny, there were spill stains all over the floor and even on some of the walls. The luggage took forever to arrive at the carousel in Austin. I do not know if this was Frontier's or ABIA's fault."

Cons: "Where do I begin? This airline is so incredibly chincy it boggles the mind. $40 to have a carry on bag???? You've got to be kidding me. I think you also have to pay for air circulation on the plane. We sat on the runway for an hour, and the plane was about 95 degrees for the entire time we were on the plane. My requests for the captain to turn on the air were ignored, and we were all left to sweat it out. You have to pay for everything except water, and even getting water is a difficult task! About an hour in, with no carts going by, I went to the back of the plane to ask for a glass of water. The flight attendant, who was literally standing next to the water cart, told me to wait for the service component. I'm 8 months pregnant, was uncomfortable and parched from the roasting plane. I asked why she couldn't just pour me a quick cup right there, and she said "you're just going to have to wait like everyone else." Turbulence ensued and an hour later the attendants made their way to give people their free water. No seats on this plane recline, no leg room. Just awful. Never ever flying this airline again!"

Cons: "After pushing the flight back twice, they then bumped the flight back up and changed the gate without making an announcement throughout the terminal. I also received a text notification indicating the flight was delayed, but not that it was moved up again and the gate had changed. They only called our names after it was too late and they would not allow us to board. They left seven people standing at the gate as they pulled away. The earliest they could rebook us was 2 days later. Book a budget airline, get budget service. Will happily pay more next time for a different airline."

Pros: "We got there safely."
Cons: "(same plane and same flight crew for this leg) Overall the Frontier staff was not helpful. They had no information and didn't really seem to care. The flight attendants were doing the bare minimum. And when asked a question they were not helpful and also didn't seem to care about the comfort of the passengers. Several of the overhead lamps on this plane were out. Even though we had to wait on the plane for over an hour before departing, no drinks were offered (unless you wanted to pay for them). I think there are things that can be done to make an experience more enjoyable even when things are not great. Like offering a free soft drink to passengers as they wait etc. Being cheerful can go a long way, and we weren't getting that from this Frontier crew."

Pros: "One crewmember was nice and gave me some water before the flight since I didn't have time to stop"
Cons: "-line at bag drop was insane. I have to imagine people missed flights trying to get through it -ever increasingly bag check and carry on prices are offensive -the system to order and get food and drinks seemed really inefficient. And our whole row was missed. -Not all flight attendants were very professional."

Pros: "The only redeeming quality were the flight attendants. They were kind and professional."
Cons: "$40 for checked bag, $45 for a second carry-on Flight was 45 minutes late with no explanation. The woman operating the gate counter was very unprofessional and downright rude to several people, including myself, who went up to ask a question. There is no free snack or beverage service on flights. Seats do not recline unless you pay extra. During take off the pilot let down the landing gear jolting everyone. Something "overheated." Turbulence persisted throughout the flight. This is my second time flying with them and having a very similar experience. Needless to say, I will not be flying frontier again."

Pros: "Really liked the crew, very personable and helpful. The price is great, I am a believer in the no frills flying for cheaper prices. no muss, no fuss! Thanks"
Cons: "need more flight times!"

Cons: "Cheapness got the best of Frontier at long last and while my outbound flight was OK, we suffered through an inexplicable two hour delay returning as the passenger computer systems all crashed and a member of the flight crew had to, at long last, go through the cabin and count off each passenger in person. Meanwhile the flight attendants, who all seemed like minimum wage temp workers, had no idea what was going on and could not help passengers. All very disorganized and unprofessional - followed by the offer of $2 for a soda. Avoid."

Pros: "I had to call a agent to change mistake made by me. She was very accommodating and nice. Ticket agent Very Nice and, I did not purchase seats for myself and 11yr. Old grandson and she sat us together. Flight was on time and landed a little earlier than predicted. Clean aircraft and friendly attendants"

Pros: "Nothing"
Cons: "The way I was held hostage by the gate attendant I had to pay an additional $45 to get my one carry on on the flight it was same size when I flew into Denver When I protested he threatened my with a $60 fee He also picked several others to be mean to making them delay boarding He made them step out of line for carry on bags before he even checked their boarding pass Some had paid a fee to carry on extra bags He even brought one girls to tears she had no credit card or money for fee She also had paid extra What a jerk NO ONE should be brought to tears I complained to air line but as usual the just don't care they have their money I will NEVER FLY Frontier again I hate the way airlines treat people now days they treat people like we are less than cattle Not like we are the paying public that they are here to serve with out us what are they flying for??????? I have not flown in years I drive This flight confirmed my feelings NEVER again"

Pros: "Drinks and food on the plane are reasonably priced with a decent selection. My Flight left on time and arrived a little early. I can't ask for much more"

Pros: "Staff was polite. Boarding was quick."
Cons: "- Substantial fees for any luggage whatsover, including a carry on ($35+ per bag), which was NOT clear at purchase. - In flight snacks and drinks ONLY for purchase. - Heavy handed sales pitch for Frontier American Express Card several times during flight from crew. - Plane was an hour delayed (it happens) - With fees, was more expensive than other options."

Pros: "good price roomier seat section"
Cons: "In Denver--The electronic sign at the gate my boarding pass indicated was not displaying my flight (AGAIN!!!)and it did not indicate if the gate number had been changed. I and other passengers were alarmed that the flight was not going to happen. Someone did check the airport departure and arrival screen and found out the gate had been changed. Can't the electronic signs at the gates indicate the gate changes of flights? somehow get the word out at the gate? Not all people are experienced enough flyers to know to check the big airport arrival/departure boards and there wasn't a Frontier soul anywhere around to ask."

Pros: "The plane was nice and clean inside"
Cons: "The seats reminded me of my patio chairs."

Pros: "The pricing of the flight was great in comparison to other airlines, the flight was also on time and a bit early arriving to my destination. I did do my research prior to flying with frontier and noticed that many other travelers have complained about the added costs; the airlines website states that you have to pay ahead for baggage and carry-on's prior to arriving at the airport otherwise it'll be a lot more expensive there. I paid for luggage each way, no carry-on during this flight but did choose my seat ahead of time as well as I was traveling with my husband."
Cons: "The bathroom was not clean and smelled terrible - this should definitely be looked into as airplane restrooms are pretty gross already (also being pregnant, the smell was even worse). You don't get a complimentary snack/drink on the plane light other airlines but the ticket was about $100 cheaper than competitors so it wasn't anything to really complain about."

Pros: "We got there safe and sound."
Cons: "The gates were changed almost at the last minute and we didn't hear any announcements. A few passengers we're almost late for boarding. I found out because some lady came by and asked if this was the flight to some where else. That's how I found out the gates were changed. I told the rep to make sure that they make the announcement so everyone knows of the changes. I could of got on the wrong plane and missed my flight."

Pros: "Nothing"
Cons: "Flight canceled due to weather. ok, nobody's fault. But it was over an hour before a Frontier employee came to the gate to explain what was happening & why. He was rude, said not his fault (we know), unapologetic & said only to call the 800 number. For 20 to 30 minutes nobody got thru. Those that finally did were told the next available was Friday (a day & a half). All I got was to call back later. I didn't get my checked bag back until an hour & a half after scheduled departure. I couldn't try to find a different flight till after that. Their customer service was non-existent. MAJOR EPIC FAIL for FRONTIER AIR."

Pros: "The crew was fantastic especially on the way to Las Vegas!"
Cons: "Cramped for space, and you had to pay for any and every beverage you got---even water. Also NO free snacks like peanuts."

Pros: "The flight itself was ok. I especially liked the humor the captain used while going through the routine safety explanation! Also, despite being delayed by about 30 minutes, we still somehow arrived at our destination city early/ on time."
Cons: "My girlfriend pointed out that you guys do not have air-sickness bags available."

Cons: "-Crew was non-existent and when present was robotic -There was no food of any sort -There was no entertainment of any sort -Boarding was late -Seats were EXTREMELY uncomfortable. Will not fly this airline again even if I have to pay more -Baggage pricing was exorbitant"

Cons: "Frontier's policy of paying for carry on or checked stinks! When I looked around at the amount of people waiting at the baggage carousel, they are making a bunch of money from that policy! Their website is terrible to negotiate when trying to pay for that bag, or choose seats. Customers are offered beverages, as you might guess there is a fee attached to that- $1.99 for a can of coke, really? Frontier will never be my first choice with this type of baggage policy. They made a lovely announcement at the end of the flight about expanding their fleet of planes, etc. Apparently from reading the reviews others have the same complaint, anyone @ Frontier, listening or reading these?"

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