Find Deals on Flights from Chicago to Baltimore/Washington (CHI - BWI)

I'll never in my life book with Spirit ever again. Worst experience of my life! They had multiple flights around 8 am that they couldn't handle that many of people and made me late to the flight and I missed it! I came 2.5 hours before my flight and I missed it because of those Spirit employees who actually don't care about your time. Also, the service was the worst of among the airlines companies I have deal with in the entire world. DO NOT BOOK WITH SPIRIT, I'M TELLING YOU!!!!!!

Flight cancelled twice on two separate days. Little compassion by the staff. Waiting room at O'hare was filthy, seats ripped with stuffing hanging outl. The discounted price is not worth the inconsistent and terrible service. Eventually rescheduled with another airline.

The flight itself was ok.

They have lost my bags. I won't receive them till Friday.

Customer service at checkin was great! Very helpful and polite. The crew on board, also very polite.

I am 6' tall and of healthy body weight. There is not enough room in the seats for someone 6' tall. Get your greedy act together you filthy, no good, rotten scoundrels. Take out a single row of seats and leave room for my legs.

I was charged an extra $50 to check-in my bag at the counter! Quite mean! I wasn't preinformed!

low fare

check in process was confusing- one airport you had to pre-print, the other you didn't, no cell phone tickets allowed. There are higher fees for carry-ons than checked bags. Didn't like the attitude/marketing at all. I've flown other no-frills carriers but these guys just rubbed me the wrong way!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

My flight was delayed the entire day until the very last minute which almost caused me to miss my flight. Spirit airlines is the worst airlines I have ever flown on. I will never flight Spirit again.

Waited at the gate for 45 minutes. Not a single announcement about boarding. Watched the display monitor which indicated that the flight is on time. I walked to the counter to inquire about boarding, only to be told that the plane left. We only had to wait 15 hours at the airport before catching the next available flight to BWI. Our luggage left in the morning with the original flight. When arrived at Baltimore early morning the following day to collect our luggage, there was no one at the room which was locked. This is the worst travel experience we have ever encountered. And hopefully the last with your unprofessionally run airline.

The price

That the seats do not recline, and the pilots landing was rough.

They need to work on their customer services

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Flight was delayed 4 hours. No reason given. 4 gate changes. Seats far too close together. Nothing about United says, we care.

Pilot was great about keeping the passengers updated in the airport.

Long delays due to aircraft freezing, understaffing, lack of fuel. Airport was especially cold and very uncomfortable for an 8 hour delay.