BWI
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Round-trip
1 adult
Economy
Thu 3/9
Thu 3/16
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Good to know
Low season | February |
|---|---|
High season | June |
Cheapest flight | $43 |
Average price round-trip | $336 |
Good deal round-trip | $56 |
Good deal one-way | $45 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 27% increase in price.
Flight from Chicago O'Hare Intl to Baltimore/Washington
(avg. price over the last 2 weeks)
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FAQs for booking flights from Illinois to Baltimore
Top 5 airlines serving Illinois to Baltimore/Washington
Scores according to KAYAK customer reviews8.4
SouthwestOverall score based on 13938 reviews
8.7Boarding
8.4Comfort
9.0Crew
8.0Entertainment
7.8Food
Airline reviews
Pros: "Easy boarding. On time. Snacks and water."
Cons: "Good"
Pros: "Easy boarding. On time. Snacks and water."
Cons: "Good"
Cons: "Delay"
Cons: "All was great"
Cons: "Getting to my destination....they changed my connection without my knowledge"
Cons: "We waited quite awhile after boarding to get passengers bags on the plane before takeoff. They should’ve waited on the bags before boarding if it was going to take that long."
Pros: "The crew was great."
Cons: "Nothing."
Pros: "Great crew."
Cons: "Better refreshments needed"
Pros: "Southwest offers a lot of info at their gates in Dallas."
Cons: "Nothing"
Pros: "Fine"
Cons: "Fine"
Pros: "We made it safe to the airport"
Cons: "I was unable to hear boarding being announced (IF it was announced). On the first leg the plane was nearly full when we got on due to passengers from a previous flight remaining on the plane. There were no snacks or drinks on ANY flights I’ve Flown in the passed 2 weeks (ALL Southwest flights)."
Cons: "I wasn’t able to use the WiFi in my flight. It worked last time but was not even available on this flight it seemed."
Pros: "Quick once flight was there"
Cons: "Flight got delayed almost missed an interview Plus system sent message for boarding while flight was delayed"
Cons: "NO WIFI"
Pros: "Great crew, great service."
Pros: "Crew was great"
Cons: "Plane left about 45 minutes late"
Cons: "Crew had no personality. Contrived politeness."
Pros: "crew was great."
Cons: "instead of just a glass of drink, give the can."
Pros: "Flight attendants were friendly and professional."
Cons: "The flight was almost two hours delayed, boarding was a free for all and the plane was like an overcrowded, dirty bus with wings."
Cons: "45 minutes late due to no flight crew. Flight crew that finally showed up was short handed."
Cons: "STL has a lot of new TSA personnel. It would have been more efficient if they secured dogs to pass the passengers. Avoid STL if possible to avoid needless delays."
Pros: "Southwest excelled in all areas."
Pros: "Wheelchair was waiting for me at all 3 airports. All staff was very kind and helpful - assistants, stewardesses, even the pilot came out to wheel me on the plane (8 of us had wheelchairs)"
Pros: "Once again, a Southwest flight crew made the discomfort of flying a little less onerous by being friendly and funny. People were actually laughing out loud. The seats are so small you’re packed in like sardines, the food offering is a lousy bag of pretzels. But the flight crew? They were truly pros."
Cons: "See above — it’s just misery to fly in tiny seats."
Cons: "Got on the plane. 94 degree afternoon so its tough keeping the plane cool. Cannot leave the gate because the engines wont start due to a faulty auxiliary power unit. So we sit and cook on the plane for 25 minutes while the engines are started manually. We were told that the auxiliary power unit was not necessary after the engines started. Flight went fine."
Pros: "Up and down in an hour flat. Left exactly on time and landed a few minutes early"
Pros: "Everything was great."
Cons: "Not a thing"
Cons: "Very cold!"
Cons: "Long delay in Baltimore"
Pros: "Crew"
Cons: "Delay"
Cons: "I don’t understand why when the airline has delayed a flight, why they do t let connecting passengers off first or call the gates for connecting passengers to let them know passengers are on their way. Southwest flight attendants were condescending. I nearly missed my connection."
Pros: "Plane was only half full"
Cons: "Nothing."
Pros: "Short trip, crew was great as always. People are dumb and discourteous - I don't know how the flight crews deal with the general public with a smile on their face all the time. Crew announced that flight was completely full and last group boarding should take any available seat. No one did, everyone kept walking to the back, then had to turn around. We left because because people cannot follow simple instructions."
Pros: "Ease"
Pros: "Plane was clean, on time, and although full (doesn't everyone want to fly Southwest?), I still had ample room to enjoy my flight. Pilot warned of some turbulence, but it was so light, it was not disruptive or scary. And just love those peanuts! We've taken four SW flights in the span of a week, and all were on time and very pleasant flights. Good on you, Southwest!"
Cons: "Free wine and hot towels would be nice but, really, I can fly without them."
Pros: "Flight attendant's spiel was comedic gold."
Pros: "Boarding and exiting went fine. Other than a rude passenger, the flight attendants were very courteous, even to her."
Pros: "One of the passengers was celebrating a birthday. A flight attendant asked all passengers to close the window shades and turn on call lights. We all sang ‘happy birthday’ and when the birthday girl blew out the candles, everyone turned off the call lights. Surely a birthday to remember."
Cons: "N/a"
Cons: "Flight attendants were sloppy and not friendly"
Pros: "I liked it we arrived early and the crew was very friendly and funny."
Cons: "The flight was entirely full and so is a little challenging finding a seat as the nearly Last Passenger in line but the crew was helpful in getting everybody's bags stowed and helping us find seats."
Pros: "Brand new plane. Friendly crew."
Cons: "Wish there were food options to purchases"
Pros: "Nothing. Canceled"
Cons: "Surprised yow didnt know that flight was canceled"
Pros: "On time"
Cons: "No complaints"
Pros: "The flight was smooth. Good price, convenient time."
Cons: "I would have liked to have pretzels but the attendant only offered peanuts, which I can not eat."
Cons: "SW lost my luggage."
Pros: "Love flying on Southwest Airlines, they are pleasant, friendly and very safety oriented. I look forward to flying with them again soon."
Cons: "N/A"
Pros: "Flight attendants were friendly and efficient"
Cons: "Seats were narrower than our departing flight. Flight was delayed at hour. Which normally not a big deal but when arriving at 2 am it makes for a long night. Then there was a longer than average delay for checked bags to offload due to staff shortages. Again. Makes for a long night. Baggage carrousel started spinning at 2:25."
Pros: "SW flight attendants are great."
Pros: "No food or entertainment provided due to duration but an excellent short flight. Crew was efficient and friendly"
Pros: "Simple and easy seats too tight"
Cons: "Seats too tight and too little leg room."
Pros: "Uneventful flight."
Cons: "Departure from Ft. Lauderdale delayed. No empty seats."
Pros: "Old aircraft showing its age."
Pros: "Fast easy flight"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Cons: "90 minute delay"
Pros: "The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from."
Cons: "Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect."
Pros: "all good"
Cons: "unsure"
Pros: "NOTHING."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Cons: "Excellent"
Cons: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Cons: "Nothing."
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Everyone was friendly and got us to our destination"
Cons: "None"
Pros: "Nothing"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Pros: "Nothing"
Cons: "Terrible staff"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Cons: "Nothing"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Pros: "Awesome Customer Service"
Cons: "Nothing"
Cons: "More space."
Cons: "2 hour delays on both flights of a round trip"
Cons: "4 hour plane availability delay - of course planned on weather but not planning"
Cons: "Pushy crowd.."
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Cons: "Same is last."
Pros: "On time. Friendly and attentive staff."
Pros: "They got me there on time"
Cons: "Long delay getting off STL-CLT. Made it to gate for CLT-ROC. Then, crew delay. The usual crammed interior, cheap snacks, feeling about like a public bus"
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Pros: "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"
Pros: "Great seats in first class"
Cons: "N/a"
Pros: "Room between rows Entertainment from St Louis to Phoenix"
Cons: "Flight was cancelled with no compensation"
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Pros: "Fast"
Pros: "Everything went smoothly."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "The flight was what one would expect from a domestic airline. They did provide free movies/tv which was nice. It was one time to leave and on time to arrive."
Pros: "People were nice"
Cons: "No carry on bags"
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Pros: "Spacious seats"
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "everything was on tyime"
Pros: "On time take off"
Cons: "Delayed a total of four hous!"
Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
Pros: "Smooth - trouble free - calm process"
Pros: "On time arrival"
Cons: "Everything else"
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Cons: "Everything was great."
Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "Non stop"
Cons: "Airline"
Pros: "the flight was great and comfortable"
Cons: "No food or beverages for me. I slept comfortably on my flight"
Pros: "The movies"
Cons: "No Food"
Pros: "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
Cons: "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."
Pros: "Ease of travel"
Cons: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Cons: "Flight was delayed."
Pros: "Flight staff nice"
Pros: "The passengers were spaced out, so we could actually social distance."
Cons: "Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport."
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Cons: "They should have let us know we would be diverted to Des Moines, and 2 hours Late to BMI before we got to the airport"
Cons: "Bag fees are a little high"
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Cons: "The ticket lady was rude just nasty and upset for no reason."
Pros: "Not bad for the price, convenience beats all"
Cons: "First class"
Cons: "$50 bag fee for small carry on is punative."
Pros: "Half empty and on time"
Pros: "Inexpensive and efficient"
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Pros: "Crew was nice for the most part."
Cons: "Didn’t leave on time. Would be nice to get something complimentary for all the wasted time. Would like to be able to watch something"
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Cons: "Very uncomfortable"
Cons: "Unfriendly Flight attendants"
Cons: "Delayed due to weather"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "loading was smooth, departure was a bit early, arrival in Cedar Rapids was about 30 minutes early!!"
Pros: "Very efficient. You cannot beat the price. All I expected is to get there."
Cons: "The plane was very clean and looked new, the seats were comfortable but did not recline. I missed that."
Pros: "Crew was great"
Cons: "Earlier delay notification"
Cons: "PIE airport does not have a lane for TSA pre-check so be prepared to wait in the long security lines with everyone else."
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Pros: "The flight left on time and was fine."
Cons: "This flight was at a small airport and we waited in line for security longer than at a large airport. There were 5 flights going through security at the same time with nothing scheduled later. Why not spread them out a bit and save everyone some time?"
Pros: "Yes"
Pros: "Quick non stop."
Pros: "terminal small and easy to navigate"
Cons: "flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true."
Pros: "Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience."
Cons: "No complaints"
Pros: "On time and very efficient"
Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"
Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."
Cons: "Nothing!!!"
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Pros: "My book"
Cons: "The seats"
Pros: "Overall good experience"
Cons: "Nothing"
Pros: "Flight itself was low in cost. Also, crew member on departure from Fwb was a real sweetheart. E-boarding pass was nice."
Cons: "They charged for everything! Seats, luggage and small snacks. Good thing you can bring your own."
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Pros: "Very smooth ride and attentive friendly staff"
Cons: "Snacks were over charged."
Pros: "I understand the need to make a profit but comfort is probably the most important aspect of any flight......"
Cons: "Min. 40lbs when others are at 50lbs ..... even 2 free suitcases. I understand the need to make a profit but comfort is probably the most important aspect of any flight......"
Pros: "On time. Courteous stsgg. Great price."
Cons: "All was great"
Pros: "The flight crew was nice."
Cons: "The staff at Ft Lauderdale airport was not customer focused. They were disorganized and rude. My friend paid $5 for his ticket to be printed and, at the very least, they should refund that. I'll never fly Allegiant again."
Pros: "Staff was wonderful!!"
Pros: "friendly crew clean plane, speedy service"
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Pros: "landed safe ."
Cons: "long delay . actual usual delays with airline . with out exception get very sick every time i fly with allegiant . makes me question proper hygentic maintaince / ventallation system vac and clean. i fly jet blue,southwest and virgin, usually with out illness. if there are health checks by the airline , post them !"
Pros: "They were friendly. Seats are rarely comfortable..."
Cons: "I think all planes need better leg room...."
Cons: "Everything was good!"
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Cons: "Food!"
Pros: "Great crew"
Cons: "Very uncomfortable seats"
Cons: "75 minute delay on tarmac. At least no connection to make so it worked out but still not a good situation."
Cons: "Poor communications, no apologies"
Pros: "The seats were comfortable."
Cons: "I didn't like that they charge for the direct TV and movies. I really think that should be included. The flight was delayed for a minor repair , for inconvenience, I think they should have offered the direct TV free. I didn't see anyone around us buy it. The crew was OK but didn't stand out sharp in their uniforms. I liked the ANA legs of our trip much better."
Cons: "Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe"
Pros: "Quick"
Pros: "The flight tracker on the Kayak apps is very helpful. Great job!"
Pros: "Plane arrived early and deplaned early. Crew pushed to serve drinks even though there were bumpy stretches."
Cons: "In boarding, putting groups 3, 4, and 5 in the same line works poorly. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification."
Pros: "Nothing! I will make sure to never use United for any flight from now on."
Cons: "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
Cons: "You better get rid of basic economy."
Pros: "No delay, friendly crew"
Pros: "Boarding was fine, no delays. Crew was nice, no complaints there! I had an empty seat next to me, so could stretch out. Luckily I brought a blanket with me, since I know from previous experience it's always too cold on planes."
Cons: "The entertainment didn't work on my iPad or my iPhone. I kept getting an error. Also, the WIFI is way too expensive."
Pros: "I rebooked on another flight very easily! That was excellent"
Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Pros: "I had the exit window and that made a huge difference in my trip as I am a 6ft tall woman who is all legs."
Cons: "It was slightly turbulent and TSA at O'hare airport are the rudest and laziest humans on the planet."
Pros: "Snacks and drink"
Cons: "Average"
Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."
Cons: "The pilot's landing was way too fast. I was sure that the plane would come to a stop in Hwy 280 at the end of the Asheville runway. That plane probably needed a major brake job after that landing. We ended up at the absolute very end of the runway!"
Pros: "Wasn't thrown off"
Cons: "Another delayed flight with United"
Cons: "They might as well have thrown us in a car trunk the crew was very unaccommodating they didn't really care about us and the room legroom is ridiculously smal. On the connecting flight, the last flight the plane was two thirds empty and the crew made us sit in our assigned seats, crammed together telling us that if we want to sit in a seat with more legroom we have to pay $180"
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Pros: "Quick flight and free checked bag."
Cons: "People took a long time getting off the plane in front of us."
Pros: "Attendants were nice"
Cons: "Switched from ANA to an ANA operated by United. I wish we could have stayed with ANA. Legroom was shorter by at least 3 inches, so knees hit seat in front. Made for an uncomfortable flight, reminding me of why non-US carriers are the better way to go"
Pros: "Your ground crew and flight crew is very professional. Thank you for an uneventful flight."
Cons: "Slight delay that was beyond anyone's control. We had a safe and comfortable flight."
Cons: "Day I did not select. I'm furious."
Pros: "We'll coordinated."
Pros: "The flight and price was consistent. United is a great company and the tickets were on time."
Cons: "My requested seat was changed. I felt as if there is no certainty and confidence in choosing a seat."
Cons: "The seats were terribly uncomfortable (including her flight to Chicago). The cushion made me slide down the seat and could not get comfortable."
Pros: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."
Pros: "Everything"
Cons: "Keep improving for sustainability in market. Best"
Pros: "My flight in was smooth, seamless and amazing. The crew was so lovely."
Cons: "My flight out was a shot show that included a four hour delay and frantic running to gate changes. The staff was very unhelpful. The snack was awful."
Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."
Cons: "I went on this trip as an veterinary humanitarian out reach. I was also guardian to one high school student so that she might have an experience of such to guild her future. Her flight was missed booked to leave after mine, I attempted to rebook my flight with Luthansia but they would not let me me even partial rebook. I attempted a number of times to rebook the flight but their solution was extreme financial gain for them when more reasonable alternative could have been arranged. They canceled my entire return flight and left me stranded. I had to piece together a return flight on a shoe string budget. Thankfully American Airlines was understanding for it appears Luthansia and United are not."
Pros: "I received my e boarding pass the night before"
Cons: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."
Pros: "Yes"
Cons: "All"
Pros: "I like that you guys offer the free wifi and entertainment. You guys should offer headphones as well. I had no idea that was offered until I got on the plane."
Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."
Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"
Cons: "flight was delayed for over 5 hours and gate was changed over 6 times"
Pros: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"
Pros: "the crew handed out complimentary headsets which was nice"
Cons: "Flight was delayed due to severl technical issues. Crew at least offer free drinks or snacks for the five hour delay."
Pros: "I enjoyed that this aircraft had in-seat entertainment displays."
Pros: "Nice clean planes and seat, on time performance"
Cons: "The flight attendant was hard to understand"
Pros: "The PRICES are Terrible It went from $81 dollars to $1397 dollars. There timing on changes there Prices are Bad. And I think there seats could be adjusted a little bit more because I have Neck Problems"
Cons: "The Welcoming getting on the flight"
Pros: "Nothing"
Cons: "I was angry that I had to fly to Houston before heading to Phoenix which made my arrival in AZ much later than I had planned. My flight had been rescheduled since I missed my flight the night before because the first flight had been delayed. So the new flight was a longer trip because of the extra layover. The overall flight was a mess."
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