Find cheap flights from Chicago to Burbank
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CHI — BUR
May 26 — Jun 21
Round-trip
1 adult
Economy
From?
To?
Thu 5/26
Thu 6/2
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Good to know
Low season | April |
|---|---|
High season | June |
Cheapest flight | $118 |
Average price round-trip | $282 |
Good deal round-trip | $565 |
Good deal one-way | $293 |
Best time to beat the crowds with an average 34% drop in price.
Most popular time to fly with an average 25% increase in price.
Flight from Chicago to Burbank Bob Hope
(avg. price over the last 2 weeks)
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When to book flights from Chicago to Bob Hope
Estimated round-trip price
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $293 or less one-way and $565 or less round-trip.
- The cheapest flight from Chicago to Burbank was found 33 days before departure, on average.
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be May, June and July. The cheapest month to fly is April.
- Morning departure is around 42% more expensive than an evening flight, on average*.
FAQs for booking flights from Chicago to Burbank
Top 4 airlines serving Chicago to Burbank Bob Hope
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30774 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
The flight departed late and the interior temperature was very cold for the first hour of the flight. Eventually it warmed up to a normal temperature. The crew was great. My seat in comfort class was comfortable. There was no food served---only snacks.
The flight departed late and the interior temperature was very cold for the first hour of the flight. Eventually it warmed up to a normal temperature. The crew was great. My seat in comfort class was comfortable. There was no food served---only snacks.
The flight attendants were very helpful
Pros: "Saftey measures great"
Cons: "Serve alcohol :)"
Pros: "Food & timeliness"
Cons: "Cramped seat and no window (14a)"
Pros: "Short flight and no problems."
Cons: "The inoperative TV screens should be repaired."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "Comfort is excellent"
Cons: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Pros: "Smooth flight"
Cons: "No drink/snack service because of shorter flight times."
Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "great crew and very welcoming for me and my small dog."
Pros: "The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Cons: "Great flight. On time and friendly staff."
Pros: "All needs were met."
Cons: "There was a fire truck with lights going on the run way when we arrived. Wasn’t concerned because the crew didn’t seem concerned but would have also liked to have been told to not be concerned due to other passengers worrying. But you can’t know everything so no big deal"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons."
Pros: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Cons: "Boarding process was agonizingly slow and ineffective"
Pros: "Every Delta employee that we encountered was professional and pleasant"
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "It was a very easy boarding process and everybody I can across seemed to be enjoying themselves."
Cons: "Seats were a bit uncomfortable and the entertainment was not readily accessible."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "price could be cheaper"
Pros: "Everything was great."
Pros: "Smooth quick flight."
Cons: "I had to rebook as opposed to it being done by Delta. Cancelation was due to equipment."
Cons: "Pilot did not give consistent updates for delays"
Pros: "Plane nice and comfortable"
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Nothing"
Pros: "Great service, very comfortable."
Pros: "Friendly service"
Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Pros: "Every flight was efficiently set for boarding. Flights arrived a little early both times. Great on-board crew!"
Pros: "Received sky boarding despite having a seat near the front. I like the smaller plane because there was plenty more leg room where I was (9c). A variety of free snacks were offered along with starbucks coffee, score! I wish I'd brought my ipad to take advantage of the free wi-fi and movies in-flight. Take-off & landing were very smooth despite a delay upon take-off. Made my connecting flight with time to buy lunch."
Cons: "Spent $130 on a very uncomfortable aisle seat."
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Cons: "Liked everything."
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Pros: "Very nice do to Delta employees."
Cons: "After more than an hour on the tarmac.. would be nice to have water availatfor passengers."
Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Pros: "Very informative staff"
Cons: "Was late"
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."
Cons: "Delay"
Pros: "The place to charge the phone is easily accessible on the back of the seat in front (as opposed to underneath)."
Cons: "Did not like that I had to check my bag at the gate"
Pros: "Crew was very good."
Cons: "Seat 2L Rocked back-and-forth every time person in seat 1L moved. This was a day flight from Chicago to London so I wasn’t sleeping. I could see if you were sleeping and had to deal with all the seat movement it would not be ideal."
Pros: "Left on time and arrived early"
Cons: "Delayed"
Cons: "Couldn't turn on reading lights the entire 8 hour flight to Hawaii! 8 hour flight and only a wrap to eat. Not even food offered for purchase in the last 7 hours of the flight"
Cons: "Great ! Next time please confirm seats before boarding"
Cons: "The flight was delayed by over 3 hrs! As a result I missed work!"
Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Cons: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."
Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Pros: "American Airlines Crew, friendly and personable"
Cons: "N/A"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Pros: "Easy boarding crew were friendly food was hot"
Cons: "Seating was a pain to try and get 2 seats together even though I booked it months in advance very noisy rude people couldn't sleep on a supposed overnight am exhausted"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Cons: "Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time."
Pros: "Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight."
Cons: "The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense."
Cons: "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"
Cons: "How much tighter can they cram us? I'm 5'11" and 185 pounds and was too wide for the seats!"
Pros: "Clean plane. Excellent service. On time."
Pros: "Amazing entertainment selection, comfortable."
Pros: "Loved having 2 empty seats next to me so I could stretch out after a very long day of travel."
Cons: "Seats are not very comfortable in any position."
Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."
Pros: "The crew, the movies, and window seat"
Cons: "Didn't like how tight the flight was. Way too compact and 3 seats near window seats makes it so uncomfortable."
Pros: "Flight was on time."
Pros: "Staff courtesy."
Cons: "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."
Pros: "This was one of the best crews I've ever had on a flight. So helpful."
Cons: "Didn't like having to get rescreened for a domestic flight after going through customs."
Pros: "The American Airlines crews and people manning the desk erred very professional. Yes, this particular flight was conducted by American for Iberia under a share code. So whatever horror stories you have heard of about European Iberia flights, the one I took was fine. But the airline's crew is being let down."
Cons: "In Chicago, our flight was delayed at least three hours for a "GPS update." The crews said the software wasn't even handshaking. Okay. But I have a feeling this is common, and wish the airline would figure out a way to conduct updates, safely, without impacting everyone's schedule. My wife flew through same connection on the same airline a week later. And her flight was canceled. Maybe for the same issue? Unsure. It could have been a a bad luck streak."
Cons: "They were late because of bad scheduling and the gate agent was rude"
Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "Nothing"
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"
Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Pros: "United airlines canceled a flight last minute that I needed in order to get to my best friends' wedding on time, I usually fly AA but the United flights were slightly cheaper at the time. The options United gave me would have had me missing the wedding, AA had more flights that allowed me to make it in time, considering it was booked 12 hours before take-off, it was decently reasonable and left on time and got in early (imagine that, United). Thank you American Airlines, again!"
Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."
Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"
Pros: "Eventually we made it"
Cons: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."
Pros: "I sat next to a friend I haven't seen in almost a year"
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Pros: "Entertainment system has a good selection"
Cons: "No earphones to listen to the soundtrack on the entertainment system"
Cons: "Where to begin? The pilot suggested we would "probably miss our connecting flight" but not to worry because he would be "moving quickly" through the air. Missed my connecting flight. Ended up stuck in Charlotte with no more flights to Florida. And the airline left my bag in Charlotte. Disaster."
Pros: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Cons: "No complaints here!"
Pros: "I had my first experience in the Admiral's Lounge at O'Hare and enjoyed it very much."
Cons: "My traveling companion's tray table was disgusting when she folded it down for beverage service. She asked for a wet towel and the flight attendant was snarky but went to get one without even looking or asking to see what the problem was. Her entertainment console wasn't working so they reset it but instead it reset mine (two seats over) they did this again and I let them know it was resetting mine. I was told that I was not in the seat they were resetting for ...I inquired if perhaps they should try to reset mine and see if it would, in fact, fix hers..it did. When she slipped off her shoes the carpet was soaking wet. This was a really crummy, crummy flight."
Frontier changed the first leg of our return flight to four hours earlier, no charge, yet when we caught an earlier second leg because of the change, Frontier charged us. While we arrived home earlier, we gave up four hours of vacation at the front end. Something doesn't seem quite right about that . . . .
Pros: "Crew was great, friendly, and accommodating."
Cons: "Seats do not recline, could have better snacks!!"
Cons: "Delay and change the louge"
Cons: "Seemed short staffed. I was assisting my aunt who is wheel chair bound and they didn't seem to have enough staff."
Pros: "Seats where comfortable and I had space"
Cons: "Maybe TV's can be added, the crew members weren't so hospitable"
Cons: "Frontier has great prices, the bag thing is a pain, but you get what you pay for, l just work around it..."
Pros: "The crew was very nice and welcoming. We understand that this was not anyones fault it just wasn't enjoyable to have such a long delay"
Cons: "We had a 5 hour delay"
Cons: "I was charged an extra $45 dollars from Denver to DC for my hand luggage. I had previously checked in another luggage from Vegas at the same cost. This meant i had to pay a total of $90 plus the travel cost, which was very unfortunate and very costly. Such communication of anticipated cost on hand luggage was not shared prior to the trip. This was very disappointing and clearly made my entire trip very frustrating. I would not consider using the services ever again."
Pros: "Good price on short notice. That will bring me back to a Frontier flight in a pinch."
Cons: "Baggage fees, Cramped seating, impatient personnel, and the website— good LORD they had about 10 screens trying to sell me more things before I could just check in!"
Pros: "Friendly crew. Comfortable seats. Good price."
Cons: "Since water was not free and we are not allowed to bring in water through airport security it is a dehydrated flight unless you are forced to buy overpriced water there. Also the cabin was extremely cold, coming from 85 degrees, I had a sweater and long pants on but was still chilly."
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Pros: "Pdx is a great airport"
Cons: "Getting charged for EVERYTHING with frontier. Pretty classless company."
Cons: "6 hr delayed"
Pros: "Leg room was good."
Cons: "This plane was the single most uncomfortable experience I've ever had."
Pros: "Good piloting, nice landings despite turbulence, low clouds and wind."
Cons: "I travel a lot and understand that being a flight attendant isn't always a fun job, so I do my best to minimize my burden on them, but their attitudes made me feel like they despise their passengers and think we're all stupid. A couple crew members were nice, but the rude ones I interacted with ruined the experience. Also, not the employees fault, but they pitch you their crappy credit card for 10 mins then stuff brochures for it in your face. I'm already stuck on a plane in a cramped space next to someone who smells bad, I don't need advertisements that I literally cannot escape added on top of that. Their app is okay, but their website is awful. They nickel and dime left and right. Finally their seats are too short! I'm 6'2" and if I sit up straight and lean back, my head is over the top of the seat. I got suckered into a cheap fare but wish I would've paid $100 more for a half decent airline instead."
Cons: "Hidden fees"
Pros: "Overall service"
Pros: "Nothing at all"
Cons: "Thought I would take a gamble and fly this Airline again. Flew them to Denver almost 6 years ago and was impressed. On May 3rd I flew them to Denver from Portland. Might have been the Worest fight ever taken. Flight was delayed almost 4hours when all said and done. The seats felt like something out of Disneyland ride, and my table was the smallest thing i have ever seen. Surprised I wasn't charaged a fee to have air on the plane. On positive I can say was the airline bought me dinner after being stuck for 4hours. Beware..."
Cons: "Would be great to have some headbsupport. Most people were trying to sleep"
Cons: "baggage issue paid for personal item frontier web site confusion"
Pros: "Flight crew was excellent. Other ticketing agents helped to ensure that we made the flight.... in spite of the uncaring one..."
Cons: "Seats are super uncomfortable and tight... First ticketing agent calls out our flight... last chance (we were starting the kiosk process) - I call out that we are Chicago flight. She rushes us to the ticketing agent at the counter (46 minutes to departure).... ticketing agent at counter says "You'll have to stand in line over there for the next flight... should've been here 45 minutes or more..." I make my case (loudly) that we ARE here in time, and that we will only be delayed because she is dragging her feet. supervisor comes over and does something; tickets spit out and we are off to run to the gate. Make it; but way out of breath; and there is still plenty of time to board the plane."
Pros: "Nothing"
Cons: "I was not a no show, and request a refund."
Cons: "Canceled my flight eight hours before "supposed" weather even hit and had no other flights to put me on. Ended up having to cancel my entire weekend trip. Customer service was not friendly or apologetic!"
Pros: "The staff were the only saving grace."
Cons: "There should be a place to mark horrifying. It always appears that Frontier is the least expensive until you get hit with all the little charges. We paid an extra 18$ each to choose seats, bad ones, and then the seat next to me is filled by someone who choose not to pay. Some folks paid $30 for a carry on and others just lugged uge free bags on. The flights are always delayed and the plane was filthy. I know there was no time for staff to do there short cleaning routine, this was not from a single flight,looked like floors and seat have NEVER been cleaned. UGH"
Cons: "Worst airline ever. Never again"
Pros: "Short flight. - But loved the price - very cost effective."
Cons: "My stay was short so I didn't need to check a carry-on or bag. Had I needed that service I would NOT have chosen Frontier - I seriously object to having to pay extra for an item that is not an "extra" - who travels without some type of luggage?? Just charge the cost up front and be transparent - it is difficult to determine exactly what your flight is going to cost you - which is exactly why I don't normally fly Frontier!"
Pros: "On time. and comfortable."
Cons: "Lot of turbulance."
Cons: "- we can't pick our seats when we are booking, and have to pay extra for seat other than middle seat. - bathroom was disgusting"
Pros: "Flight was early arriving."
Cons: "Seats don't recline."
Pros: "Price was it"
Cons: "Delayed 2 hours MSP to DEN, then delayed DEN to SAN. Overall, 7 hours added to flight including 50 min sitting on the runway because they didn't clear the gate."
Cons: "Upcharge for bags, seats, soda, water! No wifi, uncomfortable seats No mobile boarding pass, TSA pre-check Kiosks at the airport didn't work"
Cons: "Canceled my flight and had no other similar options"
Pros: "It was on time"
Cons: "No drink, cramped seats. The fact that they lost a price but then charge for everything else so trip actually doubles"
Cons: "Seats a bit hard and didn't recline."
Cons: "pmanigl@yahoo.com"
Cons: "I didn't get to take my flight , because a family emergency had occurred and there was no way for me to cancel or exchange my flight . Very inconvenient . Never buying from here again ."
Pros: "Arriving safely"
Cons: "No real sincere apology about two hour delay"
Cons: "Incredibly uncomfortable seats that don't adjust. Paying extra to select a seat and have a carry on was awful."
Cons: "Given the expense of using commercial air for a couple of hours, would it be too much trouble for a company to care about its passengers? Even water was barely offered. I had to make a request. A woman who was claustrophobic had to endure a 4 hour flight in a seat that would have been fine for others, but clearly difficult for her, because crew wouldn't make an effort to find someone who might switch seats with her. Even carry-on luggage is now extra charge? No entertainment and stow tables too tiny for even a personal laptop/notebook. Are the companies cheap because they're broke or did the price of gas go up?? Other people's incomes aren't exactly stellar. Please look at the statistics. These are your primary customers."
Pros: "Had 1 carry on which I paid for at airport You had no one to help when automated equipment failed Consequently was charged twice for 1 carry on!"
Pros: "They ripped me off on the carryon and the staff seemed to have animosity towards me"
Cons: "Flight was delayed hours once we were on the plane because the pilot was late."
Cons: "Sat on runway for 40 min after landing in what otherwise was a good flight."
Pros: "Original ticket price"
Cons: "Extra fees for CARRY-ON BAG. No in flight snack unless we paid for it. They were pushing their credit card on to people"
Pros: "Coach seats don't recline on purpose to try to force seat upgrades. This should not be allowed on a cross country redeye. What a joke that they think this is acceptable."
Cons: "Longest security line I have ever seen and I travel in a lot of countries all over the world that have outrageous security lines. Had an hour and a half to get through security and still missed the flight. Nothing could be done because the next flight was in 3 days."
Pros: "Direct flight."
Cons: "When I went to check in for my super cheap flight suddenly I had to pay to pick a seat! I've come to expect to pay to check a bag but this was such a lie to pay for the flight and then have to pay to have a seat. Did I buy a standing room only?"
Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."
Pros: "Cheap cheap cheap! Hopped a flight to Vegas round-trip for $200. Made sure my personal item fit under the seat and avoided carry on fee. I'll tough out the small uncomfortable seats for three hours to save a couple hundred bucks! Do the research and before you fly and won't be disappointed."
Cons: "Seat are small and uncomfortable. You have to pay for ANY snacks and beverages in flight. Bring a book or make sure you have a game or movie uploaded before you board. No in flight entertainment whatsoever. Heck they don't even have any literature in the seat back other than the safety checklist."
Pros: "Took off on time and even landed early."
Cons: "I paid $55 and $60 for checking 1 suitcase and 1 carry-on in each direction. After a month stay my checked bag was 5.5 lbs overweight. I had to pay an ADDITIONAL $70 for that suitcase. It's airway robbery."
Pros: "No it was all pretty bad. i realize its a cheap airline but i fly them all the time."
Cons: "customer service, appropriate staffing, enough leg room for humans, professionalism, etc"
Pros: "Seems we were upgraded to exit-row seats somehow - loved the legroom!"
Cons: "Seats don’t recline"
Pros: "Crew was very professional, plane was clean. Ride was smooth."
Cons: "I had overweight passenger next to me who tried his very best to keep his left arm away from me, but when he fell asleep I was squeezed. No fault of Spirit. It was too tight of a seat arraignment. When I went to get my seat from customer service there was a man with luggage that will fit the template for carry on, but the wheels did not allow his suitcase to fit the length. He had to pay for his luggage, I thought the representative should have not charge him. I bought my ticket last minute as it was business trip decided 2 days prior. I chose Spirit for the convenient schedule, never used them before. For the same amount of money a coworker of mine got very convenient flight with no charge for carry on with assigned seats with American. I thinkg the price was not competitive."
Cons: "What a joke I paid for an upgraded seat I was moved against my will into a standard sized seat, next to a morbidly obease traveller. I reached out to Spirit customer service and was denied a refund or any compensation. Never again!"
Pros: "Staff were actually nice on this flight. I boarded last so can’t complain."
Cons: "No entertainment. No power outlets. No reclining seats. No legroom. No frills. Base fare. Pretty crappy as usual."
Pros: "The snack selection on the flight and food package options were reasonably priced, and there were quite a few good options."
Cons: "We arrived at the airport and were through security over an hour prior to our flight's takeoff. We decided to grab breakfast at a restaurant approximately 2-3 gates down from our gate. We arrived back at our gate 17 minutes prior to the departure time and the door to the entryway was already closed. No spirit attendants remained at the gate to assist or inform us about who we should speak to regarding this matter. We sat at the gate and watched our flight take over 15 minutes to pull away from entryway with no one available to direct us. After the plane pulled away, a few Spirit staff members came back out the door to the gate, and when we inquired as to why our names were not called throughout the airport (as we heard many other names called while sitting at the airport) they informed us we would have to talk to the customer service desk if we had an issue. We went to the customer service desk and they put us on another flight, which did not depart until late that day. We went to the customer service desks of 3 other airlines attempting to find a sooner flight, and when we explained Spirit closed the gates 17 minutes early, each airline stated that the industry standard is 10 minutes. Not only does Spirit not follow the industry standard, but they also shut the gates 2minutes prior to Spirit's standard which is 15 minutes before the flight. Additionally, no effort was made to call our names prior to the flight, as is customary with all airlines. Two days later, we went to board our return flight, which a week prior to our trip we paid $585 to change to that day, and when we went to check in we were not scheduled to be on that return flight. We showed proof of switching our flight and luckily the attendant was able to get us on that flight, however, we were extremely rushed getting through security and due to Spirit's mistake almost missed this flight as well. If no seats would have been available we would not have been able to get home despite paying to switch the flight a week in advanced. Overall, we were very disappointed with our experience traveling with Spirit and would not recommend the airline to anyone. We are frequent travelers for both business and recreation and have never experienced such poor customer service."
Pros: "On the plane, the seats were extremely comfortable, with a lot of leg room, even on the standard seats. Much more than on any flight I had flown with Southwest domestic. The staff was also a lot friendlier and generous. And there was plenty of room on the flight which made comfort affordable."
Cons: "They announced that the flight was departing from a different gate, but it wasn't listed on their website and there was no way to verify it on any screens. The gate that they said the flight would be departing out of instead still had the destination on it for the previous flight. Then, after that flight departed, it showed the destination for the next flight scheduled to leave out of that gate, not the one I was on. So frankly, a lot of people were very confused on where they were supposed to be waiting. Especially since, there was boarding for a different flight at the first gate, and no screen showing the flight that was being boarded there. So it caused a lot of nervousness for a lot of us, not being sure where we were supposed to be and afraid we would miss our boarding call."
Pros: "Nothing. Everybody was rude"
Cons: "We arrived at the airport on time and after changing the terminal on us, we still miss our flight. Employees were super rude, manager said "tough luck" and we were supposed to guess that we were boarding at the gate that said blue jet. You guys suck and i hope you know you won't be around for a while"
Cons: "Did not like quality of the plane too small seats and not too clean either"
Pros: "Very smooth flight. Employees very courteous . seats were not bad . i am 6ft 265 lbs and was comfortable on a 4 hour flight.good experience."
Cons: "Nothing really"
Cons: "I've read bad reviews about Spirit airlines, but I was on a budget and decided to take my chances. It was a very small plane, which meant tight quarters during a 4.5 hour flight. I have a disability and deal with chronic pain and usually need to carefully plan out long flights so I arrive with minimal pain, but the seats were very small and moving about the back cabin was impossible. When I asked for a wheelchair I wasn't granted my request right away because I was told I didn't register online. I've always requested a wheelchair when I check in with major airlines when I arrive and have never been given a problem. Also, I didn't realize checking baggage would cost so much! No wifi available a very turbulent flight and they even charge for water. It wasn't the most horrible experience, but if we pay for a cheap ticket, expect substandard service. This will definitely will be my last time with Spirit Airlines."
Cons: "I had 3 bags which could easily fit into the cabin space. One of the bags I had carried was the same bag which I had while boarding the flight from Boston to Chicago on 8th Jun 17. While in that trip I was not charged for the bag as the size & weight fitted into your norms. But I had to pay $195 for 3 bags,including the bag which I had while leaving Boston. The behavior of the staff manning the boarding gate was nasty. As I was not having a credit card with me, I chose to pay cash. But they refused to accept cash & told me that my flight will be cancelled and I won't be allowed to board the aircraft. I panicked & requested the passengers to take money from me and swipe their card. With great difficulty I found a passenger who obliged me. A fresh boarding pass was issued to all 4 of us. The bag which I had while taking the flight to Chicago on 8/6/17 fitted on the equipment which measures the sizes, but I was made to pay for it. Very horrible experience of flying a so called low fare airline."
Pros: "nothing"
Cons: "Flight was delayed, Woman had an intact male Pit bull as a service dog ( therapy dog). The dog acted up 3 times in waiting area I do not know why they would let that dog in the cabin?"
Pros: "The price"
Cons: "The experience felt a bit chaotic and impersonal. It's a bit stressful to manage all the extra costs as well. I tend to enjoy flying but I mostly just wanted to get this experience over with. Spirit gets you from point A to point B, safely but there's nothing enjoyable about it. Also, on the flight back we waited on the runway almost 45 minutes for an open terminal. We were about 30 minutes early but that wouldn't explain the terminal opening up 15 mins after our expected arrival time. However, I don't know if this was Spirit's fault or the airport's."
Cons: "I was never advised that I need to inform Spirit that I missed my incoming flight, so my flight home was cancelled. I would like to be reimbursed for my flight back to Atlanta that I had to take on Delta. Please advise me of the process.."
Cons: "CANCELLED. NO Assistance with rebook. Refund and you are on your own. Found out later they were have a pilot strike. They didn't disclose that and should have, in my opinion. I had the same exact thing happen on my return flight. Cancelled. No assistance with rebook. Had they been honest and straight forward I could have made proper accomdations for my return flight home. Instead a got the screw job TWICE. I understand that it is not in their control of the pilot strike. But good service would disclose that information as to not cause additional problems. Spirit sucks. Everyone knows that. But they don't have to screw people over and more then already do"
Pros: "Punctuality."
Cons: "Hostesses were loud and had the most horrible screeching voices I've ever heard."
Cons: "I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!"
Cons: "We were delayed for about three hours but there were no announcements or screens displaying that information. There was no indication that we were even at the correct gate. People had to walk up one at a time and ask to confirm what was happening and that we were all at the correct gate. Two hours after our flight was supposed to take off, there was finally an announcement letting us know that there was a delay and our gate would be changed so we needed to move out of the way so another flight could use the gate, but not to too far because they didn't know when or where our flight would be leaving from. It was chaotic and disorganized for no reason. I understand that delays happen but the lack of communication was unacceptable."
Pros: "Airline Canceled the first leg and so never got to this flight"
Cons: "Airline cancelled the flight with zero understandable cause. And now out thousands to get home a day later than planned"
Pros: "Used Kayak to find cheap flights that fit our time frame. Spirit airlines proved to be a quick and reliable airline getting us to Chicago 15 mins early. When departing Chicago email notifications kept us up to date on possible delays of flight caused by weather conditions. I called Spirit customer service representative and changed my flight to avoid the worst of the weather. They were able to make the changes and honor the seating arrangements I had made for my family of five. Great experience!!"
Pros: "After getting through the gate, the boarding was simple."
Cons: "No mobile ticketing at O'hare. Security noted that Spirit requires you go through their ticket kiosks/desk, despite sending a mobile QR code to go through it when going through mobile check-in (itself a serious pain due to a terrible website). Further, they don't advertise that the cost of the seat and carry-on negates any savings on the ticket price itself. I couldn't even get a simple cup of water from flight attendants ("bottled water only, $3 per"). I will never willingly purchase a flight from Spirit again."
Pros: "Nothing--there is literally nothing to like about this airline. They display a cheaper fare than other airlines and call it their "Bare Fare" but you better not pack more than a small backpack otherwise you end up paying double the ticket price in services charges and baggage fees!"
Cons: "Spirit's endless amounts of extra hidden costs and ridiculous baggage fees meant that I ended up paying just as much for my airfare as I did to 1) check my bags, 2) print my boarding pass and 3) pay for the hidden services charges to do all of the above at the gate (instead of predicting exactly how many luggage/carry-on items and their exact weight over five months in advance of my trip, when I initially purchased my ticket online). You'll have to purchase water on the plane if you get thirsty. I would not be the least bit surprised if Spirit started charging a fee to use the bathroom on the plane! AVOID THIS AIRLINE if you need to check a bag, or if your carry-on is larger than a small backpack and/or purse! Plus, the interior of their new fleet has decreased space between rows so you have less legroom than ever (I'm 5'5" and 125 lbs--I had no room to move). And the final straw for me: I paid a premium price for a flight that left AFTER 9:00 AM. Less than 48 hours before departure, Spirit changed our flight to 6:05 AM; a time I had specifically filtered out of my options when searching for a flight! And no, there was absolutely no refund or apologies for the inconvenience."
Cons: "The flight is advertised as low priced, but at the cost of checking a small carry on for $50 each way. For $100 more for ticket we could've flown JetBlue with amenities like water and coffee and attentive professional flight attendants. The plane was extremely loud, and sounded as if the panels could be ripped right off during landing and takeoff. We shouldve just packed a backpack. I don't think I would ever fly this airline again because the overall feeling was that the equipment was rickety and unsafe. I guess Ive just become accustomed to professionalism and service on other airlines."
Cons: "Ticket price was cheap but they charge for every little thing including where you wanted sit in the plane, I'm not talking about first class . Crew was excellent, I felt like if I needed to use the bathroom they were going to charge me for toilet paper and the water to wash my hands... Don't know if I'll use Sprit airline again."
Pros: "There wasn't anything I really liked about my trip on Spirit."
Cons: "From the curbside to the gate you are on your own. No skycaps to take your bags at the curb even though you've already paid for bags. And even though you've already paid for bags you still have to stand in a long line at the counter to check in. This is my 3rd time flying with Spirit since 2011. I thought the first 2 trips having issues was a fluke but no, it seems fairly consistent that you will not leave on time, the staff will not be friendly and nothing is complimentary...even water! The seats are extremely small and there is no way to recline them. Some of their planes have advertisement pasted through the entire length of the cabin, the crew really pushed applying for their credit card, all snacks must be paid for I mean, the message is clear, profits first, customers are to be used to meet their goals. At the end of the day, customers are lured in by seemingly lower prices but it's all smoke and mirrors. When you're done with all of the a la cart items, the price is the same as all of the other airlines, with inferior service, in my opinion. I will not be flying with Spirit Airlines again. I will spend my money with airlines that value me as a customer first."
Pros: "Overall this was a bad experience. Spirit forces you to pay $55 for a carry-on bag. I suppose I should have known this already, and I'm sure it was in the fine print of my ticket. So partly my own fault. But when you add in all the fees Spirit nickel and dimes you for, you could have purchased a ticket with a better airline for same price. In addition, the boarding process was slow and the staff was unprofessional. The flight attendants were rude, the seats do not recline at all, and I could feel a hard metal piece inside my headrest. I asked for a pillow but the flight attendant said none were available. I will not be flying Spirit again unless there are absolutely no other options."
Pros: "Nothing."
Cons: "I arrived at O'Hare and my flight was cancelled. I had to book another flight for the next day ($480+) and a hotel room for the night ($200+) ALL AT MY EXPENSE. The Spirit representatives said that someone from Spirit would contact me in a few days to reimburse me for the flight from O'Hare to NYC, but as of a week, no one has. I have very little faith that anyone ever will or that I will be reimbursed for the flight that was cancelled. I intend to report Spirit to the NYS Attorney General's Office. Everything was bad, since I had to spend close to $700 of my own money to get back home. VERY VERY BAD."
Cons: "The flight was delayed 2 hours and they did not communicate this information very well. I was told to go to gate L7 and waited and waited without any information. Then they told us to go to gate L1 and then to go to gate L11 - it was very disorganized . The employees were not helpful and they seemed annoyed at all the questions. It was very crowded in the terminal and they kept telling us to move back to let other passengers off the plane but there was no where to go. All in all it was not a good experience to fly with Spirit."
Pros: "Nice attendants. Good attitude"
Cons: "A320 rattle so bad at landing I thought the luggage compartment would come down. Seats are like wood bench's Cheap flight, expensive adds for carry on"
Pros: "Spirit is known as an ultra low cost carrier. I did not know this when I purchased the tickets, so the fares we paid were a little less than that of competitors. The pros end there."
Cons: "For the amount of harassment one goes through to fly with Spirit, the slightly lower fares are not worth it. Frankly, it seems like a ploy to hook people and subsequently squeeze three nickels out of every dime for anything else on the flight. The boarding process was delayed by over an hour. The attendant speaking from the gate was rude, hostile, and obnoxious. Those boarding were practically interrogated to make sure the water bottle they were holding might not be an extra personal item. (You have to pay $55 for a carry-on but are allowed one personal item on Spirit. If you are caught carrying extra onto the plane without paying, it's a $100 fine. One which they are on the prowl for!) Once on the flight, there is no entertainment. There is no complimentary anything. You can buy food or drink with credit cards only. The seats do not even have a tilt function to them, so you can only sit upright. My personal favorite part of the flight was watching the fight that ensued between female passengers deboarding and the attendants that did nothing about it. Something about the ultra low cost carrier makes people crazed to get off the plane. At the end of a flight, everyone wants off a plane, but I have never seen such disorganized chaos and blatantly rude disregard for the deboarding process as on this flight. Next time I travel, I'll spend the extra $100 to fly with another airline. Lesson learned."
Pros: "Only the initial "sucker price" which does NOT include ANY LUGGAGE or the ability to SIT WITH YOUR FAMILY without paying extra!!"
Cons: "They use an initial "SUCKER PRICE" which does NOT include ANY LUGGAGE or the ability to SIT WITH YOUR FAMILY without paying extra!! $50 extra for each piece of luggage ... EACH WAY1 If you don't pay at the check in counter they charge $100 for each piece of luggage - each way and that includes ANY BACKPACK WITH WHEELS! $25 FOR EACH FAMILY MEMBER TO SIT TOGETHER!!!! NO COMPLIMENTARY FOOD OR DRINK. 2 sodas are $5! (can't buy just one) NO none zero entertainment, not even a radio channel."
Pros: "In flight experience was good."
Cons: "Didn't like that I have to print my boarding pass and that an eboarding pass doesnt work on the scanners. That was not communicated well to me. The gate changed 30 mins prior to the take off time of my flight and not a single passenger was informed of this. There were no announcements made. They did not even care to change the flight information display at the gate behind the counter. While passengers were waiting to board, a jet blue crew member starts to announce boarding for their flight to JFK while its displaying spirit airlines flight to dallas. The jet blue crew has no information to provide to us. A spirit airline crew memeber SHOULDVE MADE AN ANNOUNCEMENT reg the gate change at the original gate or they should remove the spirit airline flight display from the screen. And all this 20 mins prior to take off. And I was told to stand in line that was a mile long to have this simple question answered 'whats the current gate'. The crew could've been a bit more informative, less rude and more approachable."
Pros: "Your flight staff (flight attendants) are always great."
Cons: "I attempted to purchase luggage before each of my flights (departure and return) and the website would not allow it. I called the customer service number multiple times and it said they were experiencing technical difficulties. I was forced to purchase luggage allowance at the airport on both flights and was forced to pay a much larger amount that what I normally would have had to pay if the website was working. This excessive fee really makes the option of flying spirit less economical, frustrating, and really obliterates any reason to fly with your airline. Additionally, I was able to purchase seating before my flight- but on my return flight they put me in a seat that I did not pay for. The flight attendant did make a correction. Your staff at the main terminals is consistently extremely slow, unfortunately. I really like the flight attendants, they are always great. However, due to the above mentioned issues I have had recurrently, I will certainly be reluctant to purchase Spirit flights in the future"
Cons: "Poor flight connection time- we waited 6 hours for our connecting flight at Chicago. Poor gate change arrangement- changing gate without changing the boarding on the arriving/departure board. My daughter and I sat outside of the boarding gate for 2 and a half hours and were informed the boarding gate had changed. When we realized the gate changed, we rushed to the gate, the gate closed. We ran to the customer service. The staff there wasn't sympathetic and showed no interest of helping us to get on another flight to Portland asap. Instead of connecting us to the flight that we could arrive at Portland on the same day, he told us two choices of flight: same flight at the same time on the next day; fly to Dallas next morning and then fly to Portland arriving Portland at early evening. It was already 8:45 pm at the time. I asked was there any earlier flight we could take as my daughter has to be at a camp orientation the next day. He was rude and refused to offer any further help. As we walked away , my daughter saw a nearby boarding gate showed a flight to Dallas in 20 minutes. We rushed back to the Spirit staff and asked him to put us on that flight. He said it's already too late. If he would had tried at the beginning, we would have a chance to be on that flight, and be back to Portland next day. We ended up buying tickets from another airline to fly home that night. In summary- Spirit Airline: expensive after added all other fees, ending up paying more with very poor service, lack of convenience of larger companies that have more flights , small seat space; you will be treated as a bargain seeker and deserved no respect or service."
Pros: "It got me from the point A to the point B safely. Shouldn't/wouldn't take that for granted."
Cons: "1. Technical difficulties: We attempted to check in the night before, in order to "save" on what's already a ridiculous fee for checked baggage. However, after inputting our credit card number, the system stated that it was experiencing malfunction. Therefore, we had to check in again at the airport, and although we informed them that we attempted to check in ahead of time, they were not concerned and charged us $52 each per bag. At this point, any savings we had by booking a "no frill, economic" airline, were negated. 2. Ridiculous Fees, cont: My husband and I were traveling together, and booked the flight at the same time, on the same credit card. Yet, the only way we were guaranteed seats together, was if we purchased seat assignments. 3. Delays: Our flight was initially delayed 3 hours. We were not given any explanation or apologies. Then, as our new boarding time was approaching, they informed us that further delay will ensue due to a flight attendant running late. They could not give us a time frame in which we would actually board, nor did they seem particularly concerned or apologetic. 4. (Dis)Comfort: We finally boarded. Seats do not recline, nor are they comfortable. Of course, even water carried a charge. 5. More delays, poor Customer Service: After we landed, we proceeded to wait another half an hour or so, because the plane for some reason had no access to the gate. People were restless and needed to use restrooms. But they were sharply redirected and ordered to stay seated and buckled, without much regard for the inconvenience and discomfort. Overall, a poor experience. There are so many airlines out there whose costs are comparable (or even cheaper after you factor in all of the additional, ridiculous fees) and who have a better record in being on time, great customer service, and no extra fees. I would suggest going with them."
Cons: "The flight attendant "joked" with us that we were heading to New York instead of LA... Supposed to be funny but seriously rude and frightening; I almost had a panic attack. I am also severely disgusted by the airlines that include a dozen hidden fees but don't inform you of them when you are booking your ticket. It was due to a fluke that I discovered carry ons were not free, which led me to search further and find that printing boarding passes is not free, nor are beverages, nor.. anything else. While I understand Spirit's desire to make flights cheaper, you should just TELL PEOPLE THAT when they buy the ticket, I shouldn't have to discover it after the fact. I probably still would have bought your ticket and been much happier about it."
Pros: "Nothing!"
Cons: "I got into he line 70 minutes before my flight, which was considered a "late check in" and the line was so long I missed my flight! The next flight to my destination was 12 hours later, so I said I would have to purchase another ticket with a different carrier. The cashier informed me I would get refunded for the missed flight. Flash forward to my return flight, they canceled it! The cashier never noted that we even spoke, and it is procedure to cancel the rest of the booking if a customer doesn't get onto a flight. It was a complete nightmare. I had to purchase another ticket home and the kicker: no refund for either flight that I didnt even go on. You get what you pay for. Spend more and go with a larger carrier. I've always had good experiences with Southwest."
Pros: "The initial price seemed fair."
Cons: "The airline lets you bring a purse for free. If you don't realize this policy when you book: there is an additional fee for a carry-on. Unless you book through Spirit, this policy is not well communicated. Beverages-- including water are associated with fees."
Pros: "When my original flight on a normal carrier was grounded, I spent the night in ORD. Thanks to Spirit I was able to quickly get home the next morning for a small fraction of what the major carriers wanted. Seats were comfortable and trip was hassle free."
Pros: "The crew was very nice. The flight was on-time"
Cons: "Arrived at airport over 2 hours early. Did pre-check in for flight and luggage. Had to wait in line almost an hour to tag luggage. (Many people were frantic in line re: not getting to flight on time) TSA line was all the way down airport. Knew I would not make flight. NO agent to help me while I waited. Tried calling Spirit no-one could help. Got to counter with less than 15 minutes to boarding time. Supervisor was extremely rude and said there was nothing she could do re: TSA line. Said that if I didn't make flight I could get a later flight or pay extra for something different. Went to TSA line and no-one could help. Saw another Spirit rep, while in TSA line. she rudely said "no-way!" and walked away.. Finally, I "seriously" begged and cut in TSA line. Ran. Made it to gate for final boarding call!!!"
Cons: "We had got stuck in traffic on the way to O'hare yet still arrived MORE than 45 minutes before our flight, but the Spirit airlines crew did not even give us the opportunity to ATTEMPT to check in to get our boarding passes. We missed our flight and are now out all of the money we had spent to go enjoy our first wedding anniversary together. This is unacceptable... While I understand that traffic issues fall outside of the airline's responsibility - SHOWING EMPATHY toward our situation could have made things easier, but they didn't - just very cold, non-customer service friendly, garbage. Perhaps if the Spirit airlines team was better at checking people in at the terminal, instead of having a 'who cares' mentality and allowing a 35 person line to be AT A STAND STILL, perhaps we could have made the plane, and I currently could have been writing an amazing review in Florida right now, but I'm not. I am in Indiana, trying to fight with the airline, the travel insurance agency, and others trying to re-coop my losses. this was an overall terrible experience, and I feel like a fool even attempting to try doing this. By all means feel free to contact me to discuss my frustration in person Sean Warren"
Pros: "Friendly staff"
Cons: "There's a a rule that states you can't check in after 45 minutes before your flight. That's annoying and unnecessary. I've ran late before with other airlines, but was able to check in and easily go get on the plane. Even if I didn't make it though because going through security took too long, what's the problem with the agents at the gate having to look for my next flight option? Because of this rule and me running behind for my 9:10 am flight, I missed it, and I had to wait 10 hours in the airport for the next one. Next time I fly, I will be avoiding Spirit airlines if it comes up as an option."
Cons: "I asked for a flight to Minneapolis from Chicago I booked the flight and found out that the flight was from Minneapolis to Chicago. I tried to cancel it and get a refund. That's where my nightmare began. I ended up with 2 flights and then cancelling because it just wasn't worth. I wanted to go visit my son who is incarcerated and wanted to go for a 1 day visit.(ON HIS BIRTHDAY) APRIL 3. If I would have gone I would have only been able to see him for 2 hours. Instead I got screwed out of $120.00. NO flight and NO visitation because you kept my money."
Cons: "had issues booking my seats and luggage online so was charged for help at the ticket counter by the rudest woman I'll ever remember. Paid for upgraded seat on original booking and got stuck in a smaller seat on the way back. Had a comfortable seat up front and some drunk idiot wanted to talk to me so he took the empty seat up front at take off and bugged me the whole trip. I ended up paying more for this flight than any other airline and I'd rather fly with friendlier airlines in the future."
Pros: "Nothing."
Cons: "I found out my flight was delayed two hours but decided to go to the airport at the appropriate time anyway. It was just a girls weekend so I wasn't in any major rush to get there. As my shuttle is taking me to the airport, I look again to find that my flight has officially went from taking off at 9:14pm to taking off at 12:12pm. When I got to the airport, it was 7pm so I would have to wait for 5 hours. I went to the Spirit counter and asked what time my flight was leaving. The man at the counter says "9:15" so I responded with "okay great so there's no delay then??" He said "yeah there's just a short delay you won't even know" I showed him my phone and asked is 12:12am the time were supposed to leave? And he said "yes". Well, then I was fuming because this customer "support" person completely lied to me. Another quite rude lady said there was absolutely nothing they could do for me and shooed me away. I was also told it was because their technology wasn't reaching flight control. I went to my gate anyway and noticed that the spirit section was completely packed-I'm assuming this issue backed up many flights. After an hour of waiting, they announced that the delay may be even longer. I immediately left because at that point I wouldn't get into my destination until 4am which wasn't worth my short visit to where I was going. Later on in the night, I looked at my phone to see what happened-it ended up being cancelled!!!! What a joke! Bad customer service, bad fees, bad way of handling their flight situations!!! Never again."
Pros: "The cheap cost of the flight"
Cons: "I think Kayak should do a better job of providing information about the airlines they represent. While my flight was only 80 dollars, I ended up spending 100+ dollars extra to carry on my suit. This was my first time flying with Spirit, and if I knew that these extra charges would apply, I would have packed differently. As a student, I do not have any disposable income; I found it very misleading that the price to "fly" and the price to buy a ticket were very different. 80 dollar flight vs. additional 110 dollars to get from point A to point B."
Cons: "I had never flown Spirit before so I did my research prior to my flight. Nowhere did it say online that you are unable to check in to a flight 45 minutes prior to departure. I attempted to check in the previous night and received an error screen, and subsequently missed my flight."
Pros: "paid to sit in exit row - reasonable upgrade price Empty seat next to me because people don't want to pay"
Cons: "Carry on restriction is ridiculous EXPENSIVE - more than American flight once pay for carry on luggage No TSA pre. Security line was long - took about 40 minutes to get through and not really that many people No leg room in regular seats so can hardly make it to bathroom as people are spilling int isle Extra stress - boarding pass made big deal of getting to gate at least 45 minutes befor flight leaves with threat of not getting your seat (which paid for), but stood around for half an hour waiting for them to start boarding."
Cons: "The gate agents in Chicagp were rude and gave us incorrect information. They were chatting with their friends instead of answering our question. Then she told us we could use a different security line. When we went over there, we were told if we were flying spirit we had to use the long one on the other side of the airport! Our flight was then delayed twice, when we asked for an update, the gate agent was again rude, though she did eventually tell there was something wrong with the floor of the plane. Once we were on the plane, we were stuck on it for another 45 minutes before we took off. Baggage claim in Chicago was also a mess. There was only one carasaul and it took about an hour to get our bags. Our ride had to circle for an hour. We will not be flying spirit again."
COVID-19 information
Safety measures for airlines flying from Chicago to Burbank
Airlines flying from Chicago to Burbank have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Chicago to Burbank
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8/16Tue
1 stopSpirit Airlines
14h 56mORD-BUR
8/24Wed
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12h 35mBUR-ORD
$283
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14h 56mORD-BUR
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$286
8/23Tue
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9h 45mBUR-ORD
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14h 56mORD-BUR
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12h 35mBUR-ORD
$314
8/26Fri
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6h 05mORD-BUR
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1 stopSpirit Airlines
9h 45mBUR-ORD
$324
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12h 35mBUR-ORD
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9/8Thu
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8h 47mBUR-ORD
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8/20Sat
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9h 04mORD-BUR
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10h 35mBUR-ORD
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8h 51mORD-BUR
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6h 36mORD-BUR
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1 stopFrontier
7h 02mBUR-MDW
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8/16Tue
1 stopMultiple Airlines
14h 56mORD-BUR
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5h 41mBUR-ORD
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6h 34mORD-BUR
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11h 58mBUR-ORD
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8h 47mBUR-ORD
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7h 03mBUR-MDW
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15h 04mMDW-BUR
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7h 03mBUR-MDW
$390
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13h 59mMDW-BUR
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7h 03mBUR-MDW
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15h 04mMDW-BUR
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