Flight Schedule that kept changing.
Entertainment, crew, personal USB charger
no wine (not even for purchase)
Korean translation sucked. Also food was bad.
First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight.
The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound.
On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides.
Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago.
|Flights Arrive in||David Enrique Malek|
|Flights Depart from||Chicago|
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