Daily cleaning, installation of cabin HEPA filters on flights from Chicago to New York
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$208||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Air New Zealand and Delta have all waived their change and cancellation fees on flights from Chicago to New York. Confirm policies on booking site.
Delta, Alaska Airlines and Etihad Airways do not allow booking a middle seat on flights from Chicago to New York.
The cheapest ticket to New York from Chicago found in the last 72 hours was $32 one-way, and $75 round-trip. The most popular route is from Chicago to New York John F Kennedy Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $56.
Air France flies most frequently to New York John F Kennedy Intl from Chicago. In general, Royal Air Maroc, Alitalia and JetBlue fly the most to New York.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 977 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 17 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats and updated plane."
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Pros: "Cheerful, efficient service. No hidden costs. Free gate to gate WiFi. Comfortable seats. Never flown them before and they are now at the top of my list."
Cons: "Nothing yet."
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Pros: "The seats were comfortable."
Cons: "Flight was very late leaving Chicago. We sat on the plane for quite a while (over 30 min) shut up tight with little air circulation AND no information about why we were not leaving the gate. Flight crew were not very friendly - almost "marched" up and down the aisle and barked at people."
Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."
Cons: "We arrived later for almost 2 hours"
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Cons: "It was great!!!"
Pros: "Boarding system efficient. Lots of leg room. Choice of snacks. Good service."
Pros: "Entertainment on board"
Cons: "My flights was delayed"
Pros: "Gave me my refund!"
Cons: "Flight was delayed 5 times without sufficient reason. Weather was clear. Had to ask for a refund after the 6th delay. Missed an important event."
Pros: "My gate change and I was not informed"
Pros: "We were delayed 1 & half hours to board & then sat on plane another hour & a half listening to captain LIE to us about why we could not take off!"
Cons: "Being lied to! Sitting on a crowded plane forever!"
Pros: "Free upgraded seat"
Pros: "Extra leg room"
Cons: "On both legs of our vacation, going and coming we experienced long delays , 2 hours Boston.to Vhicago and 3 hours Chicago to Boston"
Cons: "Idled on the tarmac for over an hour. Ruined my day."
Pros: "This was my first time with JetBlue and I was pleasantly surprised with the size of the plane. It was pretty comfortable"
Pros: "The crew were friendly and very funny.."
Cons: "I was very upset because I was flying alone for the first time and there was no tv or movies . I was nervous and took comfort in the thought at least I can keep myself entertained."
Pros: "Friendly staff and the on board entertainment and snacks"
Cons: "The last time I took JetBlue the flight was delayed by almost 3 hours"
Cons: "Both ways my flight was significantly delayed. Although Jet Blue sent me notices, none of those came before I was on my way to the airport."
Cons: "Unprofessional crew, plane that seemed to have technical problems, entertainment system that was nonoperational, seatbelt sign on entire flight, strange fumes that several passengers complained about."
Pros: "The flight attendants were so sweet and thoughtful."
Pros: "L.L Bean crew was amazing!! The tv channels and movies!!"
Cons: "Bad attitudes, long lines, and no options. TERRIBLE experience and my vacation had to be canceled."
Pros: "The flights are good, plenty of room and great service."
Cons: "The 3 hour delay for "weather" was a bit much after sitting all day in the airport. Since no storms were in the NJ area until after 2am. The delay I'm guessing was due to Gov Christies ridiculous FAA changes. I cannot hold JetBlue responsible for this but anyone flying into the north east should count on a delay or canceled flights."
Pros: "Seats are comfortable."
Cons: "Flight delayed about an hour. Booked more than 4 months in advance but apparently seats were not assigned on this segment. Not even at check-in, only at gate. We were early, but they could not seat our family together. Not acceptable. This part worked fine on our way to FLL, so there's no excuse for not working on the flight back."
Cons: "3 hours delayed"
Pros: "Great flight"
Cons: "Everything was great"
Pros: "the plane was good!"
Cons: "the plane boarded late"
Pros: "Staff was VERY friendly"
Cons: "Flight was delayed an hour and a half!"
Pros: "Short flight"
Cons: "1 hour late"
Pros: "Jet Blues onboarding person did a great job of managing expectations during a 2.5 hour delay imposed by Newark airport officials."
Pros: "Snack choices are good, boarding from back is efficient and very cordial crew"
Cons: "No updates on a delayed flt being posted on departure board, when I went to check at gate flt had boarded and I missed flt. UPDATE DEPARTURE BOARD WITH RIGHT INFO!!!!!!"
Cons: "Delayed boarding due to air traffic was unavoidable. However, allowing earlier passengers to board with multiple carry-ons, of which some were questionable in size, did not allow passengers boarding later to have any room for theirs. Desk agent did ask for six volunteers to check their bags on a full flight. Adherence to the rules of size and number would be fairer to all passengers. Crew was very nice. Previous experience with Jet Blue was very positive."
Pros: "The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable"
Pros: "Crew was great. Captain provided lots of updates and provided useful site information prior to landing"
Cons: "TV kept on blacking out"
Pros: "The staff is great, the seats are comfortable, and the food is good"
Pros: "Very helpful customer service, really appreciate their help."
Cons: "I took two JetBlue flights within 4 days, both with delays > 2 hr for mechanical issues. I can count on one hand the number of times I've been significantly delayed in the past 5 years, especially when not in the winter. JetBlue, please fix whatever is wrong with your planes. I've otherwise had nothing but positive experiences with them."
Pros: "Fast boarding, clean aircraft, friendly crew. Pitch space is very good and in "even more space" it's excellent"
Cons: "The choice of food could be better, for me the seats where not that comfortable but I loved the extra space. I'm 6 feet+ tall"
Pros: "The inflight experience was very good (full sized drink and choice of snack), plenty of leg room and comfortable seats."
Cons: "The check in line was painfully slow (lack of staff - only 2 stations open with a long line waiting). Also, the onboard entertainment system is a bit outdated (no on demand function, works much like an old style TV)"
Pros: "Crew was great, the flight was smooth, and the experience was awesome"
Pros: "Friendly crew, quick boarding, plenty of leg room,free Wi-Fi, free snacks."
Cons: "Seat was slightly uncomfortable at times but that's a very minor complaint. Overall a good experience and would definitely recommend JetBlue to others."
Pros: "I had a early flight, 7:00 am it was on time, no turbulence, just a smooth ride. We even arrived early ! I would recommend Jet Blue to anyone that's would like to fly safely and comfortably."
Pros: "Boarding process"
Cons: "Flight never happened. Changed schedule at last minute. Sent a rebooking for a day later but the connecting flight out of Boston stayed the day before. How do you go back in time??"
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "The crew very professional. My flight was on time."
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Pros: "Flight attendant in first class was amazing."
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "Snacks, cleanliness and crew"
Cons: "Entertainment app from Go Go didn’t Work."
Pros: "It was a normal flight as well expected."
Pros: "The crew and pilot were absolutely amazing."
Cons: "This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating."
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Pros: "Comfortable temperature in cabin!"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."
Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"
Cons: "Flight was delayed"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."
Pros: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Cons: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "Exit row seat with no seat in front. Was able to stretch legs."
Pros: "Left ontime, arrived 30minutes early."
Pros: "the plane crew were nice"
Cons: "ok wont fly delta if i can avoid it"
Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
Pros: "Crew did an outstanding job"
Cons: "No entertainment"
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"
Pros: "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."
Pros: "Overall the service was good. Boarding was very organized"
Cons: "There was a disturbance among 3 other passengers. A member of the crew was in the process of making arrangements to move my husband and myself to put some physical distance between these passengers. I issue is that at no time did he discuss this option with us. He was instituting the move when the male passenger stated he did not want to move"
Pros: "Smooth flight"
Cons: "The entertainment on the app, bring back the good old tv's on the flight"
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "Nice power nap, quick flight!"
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Pros: "Arrived sooner than expected! Nice, smooth flight despite cloudy, rainy day."
Cons: "Everything was fine."
Cons: "I will avoid the airline at all costs"
Pros: "AA is always a good time:) I loved the crew, the complimentary service and the comfort"
Cons: "Delayed flight. Seat didn't recline."
Pros: "A bit more legroom than united airlines. Tvs were a plus. The service was excellent and they give you a full can of soda instead of just a dram."
Cons: "Nothing really it was a great value for the price."
Pros: "The crew were nice people."
Cons: "There was no air conditioning and we were re-routed all the way down to Kentucky on the way back!"
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Cons: "Didn’t know basic economy has 1 personal item and 1 hand carry and I was told my the staff to pay for baggage my bag was canon soxe btw"
Cons: "They lost my luggage. They did not allow me to take her whit me in the plane because i did not fit a suitcase that always travel on top because is small suitcase terrible I will never travel again with amercan airlines"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Pros: "I was able to choose a seat in Cabin with more leg room and complimentary alcoholic beverage."
Cons: "It was late going to Chicago and late returning to NYC. There were no crackers. I don't like pretzels. The ONLY reason I flew American is because my company paid for it. I absolutely hate LaGuardia. It has a bad spirit."
Pros: "Good flight attendants"
Pros: "Flight attendants were perfect"
Cons: "Beginning about 5.5 hours prior to departure I started getting text and email alerts indicating a sixty minute delay. Then thirty minute delay. Then sixty. Then none. I had to decide whether ir not to believe the alerts, get some things done and change my airport departure time .... or to disregard the alerts. Flight ended up leaving on time. Why the alerts??"
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "Very quick fight. Faster than anticipated arrival"
Pros: "The available movies and games in personal screen"
Cons: "Seat selection"
Cons: "The plane was very old."
Cons: "We waited for 3 hours inside the plane on taxi then had to get off for an hour because of traffic delays."
Pros: "Exit row seat very roomy with plenty of leg room."
Cons: "Flight from ORD to LGA delayed even though the plane was already at the gate in ORD. No announcement explaining why it was delayed. What was worse was that after landing at LGA, baggage tagged as Priority did not come out first, it came out much later - after numerous non-priority baggage came out. This is not the first time this has happened at LGA. What's the point of tagging it as Priority if it won't be handled that way?"
Cons: "Delays! A few hours. There were liars among their staff!"
Pros: "Ease of boarding and on time flights"
Cons: "Leg room"
Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Cons: "Poor customer service and late departures."
Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."
Pros: "A short flight that was even shorter because we arrived early. Luggage arrived promptly at Baggage Claim, too. American has flights between Chicago and New York practically every hour, which is very convenient. They might as well have a shuttle. Gate staff and flight attendants friendly and helpful. Love the upgraded individual consoles for the entertainment."
Pros: "Very efficient boarding, comfortable coach seats, good crew"
Cons: "No food! except pretzels and sandwiches for purchase. I didn't purchase a sandwich but on the outbound flight, the two guys next to me did and were both vocal about their disappointment with what they received for $9. And they were strangers who didn't talk to each other the rest of the time, so I think they meant it. Also, entertainment: they had a movie on the pop-down screens, and 4 free movies to stream to your device using on-board Wifi, as well as 2 TV shows. So maybe I'm being harsh. But it was a transcontinental flight and they didn't have headrest screens loaded with movies. Is this only for international flights? The movies were bad, or at least not appealing to me ('Keanu' and 'Zoolander 2'). It was possible to pay for additional movies, but who wants to do that? It was sort of the EasyJet model, where you get good basic service but pay for everything additional that one gets for free on Delta. Maybe that was reflected in the price I paid for the ticket, but I was expecting that AA would be in the same league as United and Delta. One nice perk: free wifi for T-Mobile customers, including me."
Pros: "Almost always on time, captain keeps us updated, friendly airline staff"
Pros: "I entered the airport from the beginning everything is fine.On board service is also very thoughtful"
Cons: "I feel I have been treated unfairly. Boarding time. Crew many times took the Americans boarding pass 。when my hands was in half the time。Just because I'm not American?"
Cons: "Food was horribe and no dedicated tv per seat"
Cons: "No dislikes"
Cons: "The flight was super late."
Cons: "Very slow to board and deplane"
Pros: "Flight was smooth, boarding was smooth, made good time in the air despite slight delay"
Cons: "We sat on the plane at the gate and then on the tarmac for quite awhile after some delays, but the air conditioning wasn't working. It was incredibly hot, uncomfortable, and I felt sick due to the temperature in the cabin It's just unacceptable to have to sit there in that condition!"
Pros: "The leg room on these flights is becoming a joke. I purchase upgrades seats always and was appalled on this trip how aa seems to be trying to rip off customers more and more with any trick they can come up with. My extra leg room was barely acceptable for any flight. I can't imagine those behind me."
Cons: "I really will avoid AA at all costs now. Just feels like a rip off every time I fly with them and their crew is rude."
Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Cons: "Always a problem with these guys"
Pros: "It was cool"
Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."
Cons: "The flight attendants were rude, they had no dinner, no healthy breakfast options, they rationed the beverages and after being without enough water for 12 hours, they would give you dirty looks when you asked for a second serving of plain water."
Pros: "Room on flight in coach was sufficient and im 6 ft 2"
Pros: "Customer service was great"
Cons: "The landing to New York was very scary,"
Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."
Pros: "Overall pleasant experience."
Cons: "I was not aware that the FinnAir flight was being handled by American. I missed it when reading my itinerary and had a brief panic when I showed up to the international terminal and my flight was not even listed on the board. Perhaps it could be written a little larger? Thanks."
Pros: "Good value"
Cons: "Poor food quality"
Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"
Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."
Cons: "There's no room for non skinny people. It was awful"
Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."
Cons: "Seats too tight. No room"
Pros: "Food, entertainment and free checked bag. Can ask for more!"
Pros: "The crew was nice"
Cons: "It was over crowded, the person in front of me spilt their entire coffee on my bag and with everyone wearing masks no one can hear you. He didn’t apologize and it was a mess. When I went to get my luggage they just tossed it and then entire bag opened up. My luggage was not over stuffed nor was it even close to the weight limit. Everything flew out of the bag when it came down the carousel. There was also no option to upgrade or even pay for a first class ticket- looks like I’ll go back to flying American."
Cons: "Too much time wasted in boarding dealing g with carry ons."
Cons: "more seating room."
Pros: "The crew was amazing"
Cons: "Our baggage was left in another airport and the customer service from the baggage section was horrendous! They lied to us several times."
Pros: "Since it was an empty flight, I was able to spread out a bit."
Cons: "No entertainment. WiFi sucks."
Cons: "Way too hot in the cabin. Very uncomfortable."
Pros: "Friendly staff"
Cons: "They didn't stop boarding until 5 minutes after boarding time. Seemed to be a lot of late comers. We should be pulling away from the gate at the departure time, not just locking up"
Cons: "Storms in Newark caused a huge delay - not the airlines fault, they did the best that they could in the situation."
Pros: "The food was very good."
Cons: "We were forced to check a carry on. Then it got lost."
Pros: "I liked that the ground crew did an excellent job in boarding the flight even though it was completely full."
Cons: "I felt it took too long to retrieve luggage in Newark. The onboard food options were overpriced."
Pros: "Good crew quick boarding"
Cons: "Delayed as per usual with United"
Cons: "Flight landing was horrible, flight crue was not helpful at all"
Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"
Cons: "Left my sweatshirt on the flight to sioux falls"
Pros: "The only reason they have two stars instead of one is that the flight crew was good, and flight in general was ok. Also United service counter went above and beyond to help me with my situation, and I am grateful that they were able to rebook me on a new flight and check in my luggage without issues."
Cons: "There was no one at SAS service counter... I had to Google my flight number to find out that I actually had to check in with United since it was actually a United operated flight. Why was I not informed beforehand?? My itinerary said that this is SAS flight, how was I supposed to know that i was supposed to go to United?? Because there was no one at SAS counter, I had no one to ask, I ended up waiting for the counter to open for an hour. When I found out I had to go to United, it was already too late for me to check in so I ended up missing my flight. Thank god for the agent at United however, who helped me rebook my flight and check in my luggage."
Cons: "Delayed by 15 minutes over and over and over again. Arrived almost 3 hours late."
Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"
Pros: "Crew was courteous"
Cons: "Gate was not well marked. No room at the gate since it was a narrow hallway. Could not hear boarding announcements."
Cons: "Let's see, umm the plane had a a/c which they could have fixed before we boarded the plane the we had a short weather delay so neededless to say the plane we two hours late thank god I didn't have a connecting flight"
Pros: "Crew. Aircraft selection."
Cons: "No complaints"
Pros: "The flight crew"
Cons: "United did nothing to help me get home to my wife whom went InTo labor today when one of their flights got delayed which in turn made me miss my flight from Newark to west palm beach the risk of missing our first child's birth was supposed to be made better by a 10$ food voucher and a oh well that I had to spend the night in an airport and wait another 12 hours to be by my wife's side !! How does a billion dollar company not have any flights after 8 pm ?? Ridiculous The"
Cons: "Landing in Newark we circled the runway for 20 mins"
Pros: "They pick and choose who they thank after a flight. No entertainment, bag of pretzel for food."
Pros: "The bathroom was exceptionally clean. Staff seemed very helpful to people for whom there was no room for their bags. Pilots a lovely smooth landing."
Cons: "I expected economy plus to be comparable to other 'pluses.' It isn't - it is more what I expect regular economy to be. Also suitcases had not been monitored for over-size. There were more than a few taking up most of a storage bin each. Also there was an hour delay for mechanical repair."
Pros: "The pilot did an okay job of keeping the passengers informed of the delays and what was taking so long on the flight."
Cons: "The plane was old, there was no legroom, it took the flight attendants way too long to get us something as basic as a glass of water, and the terminal is garbage considering it's a major hub for a major airline."
Cons: "No reasons not to like"
Pros: "Hot, 3hrs delayed. /should have notified us about the delay sooner so we didn't waste the day"
Cons: "Very hot plane"
Pros: "The boarding was on time."
Cons: "I'm 6'2" and between the straight back and no legroom, a two hour flight felt like ten!!"
Cons: "Overall fine, overhead space ran out for group 5"
Cons: "I booked united because I have status with them and like their planes and personnel. My first leg was delayed causing me to miss my connection. Despite having several options of other ways home, they put me on a different airline which I don't care for. It was an older cramped plane and I wasn't able to utilize my status for more comfortable seats. It was very frustrating"
Pros: "The size of the aircraft"
Cons: "That the wifi isn't free"
Pros: "Not much. Stewardesses were pleasant."
Cons: "Late arrival congested- cattle car... 3 flights out of one gate. Poor announcing."
Cons: "It was too cold there"
Pros: "Nice crew"
Cons: "They gave us a link to go to but when I tried the link it didn't accept my flight info so nothing and more waste of time"
Cons: "crying babies & no food"
Cons: "no outlets, no tv, no wifi"
Cons: "Changed the flight gate and nearly missed the flight."
Pros: "Flight attendants were friendly (even though they didn't have enough food/snacks to purchase)."
Cons: "1. One gate agent was extremely rude! 2. I was seated near the rear of the plane, and there was no food left to purchase when the flight attendant got to the back of the plane (no time to purchase during layover, because my flight into connecting city had been delayed, and I barely made my connecting flight). I was starving!!"
Cons: "From checking in at the Kiosk to assistance that I was finally able to get which was good as my boarding passes were printed with no seat selection. Gave me major concern that I was on the flight until we got to the gate. Just much confusion."
Cons: "They cancelled the flight after 9 hours of waiting in the airport ended up having to sleep on the floor of the airport"
Cons: "My husband and I had different boarding groups. How are the groups figured out? We were sitting next to each other. Maybe it was because my TSA did not appear on my boarding pass. Why??"
Pros: "Excellent crew. Attentive and friendly. Baggage handlers got my bags where they were supposed to go, unscathed. Ticketing counter and gate personnel were helpful and friendly."
Cons: "The return trip."
Cons: "Terrible experience in onboarding.. Later on i was made to sit in flight for 5 hours at mumbai airport"
Pros: "Everything was on time"
Pros: "Crew was able to switch my seat so I was able to board early and have a seat where I could stretch my bad foot."
Cons: "On takeoff and landing it sounded like the plane was falling apart - literally. My confidence was shaken when it sounded like someone was sawing the belly of the plane. Very scary."
Pros: "Arrived a bit early."
Cons: "Constant changing of gates, lengthy layover and turbulent flight."
Cons: "Many hours of delays from and to.."
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Pros: "boarding went smoothly for the most part staff was helpful"
Cons: "somehow the plane landed late (even though we took off on time) then we got stuck on the plane"
Cons: "paying for seats"
Pros: "Flight crew was amazing, they really work hard to make up for the bare bones no frills flight."
Cons: "$45 for a carry on? Seats are like folding chairs. They don't even recline. $3 for a bottle of water? on a 4 hour flight, no snacks, beverages and a barely padded metal chair that doesnt even recline? For a short hop it would be ok. For a trip cross country. NO WAY!"
Pros: "friendly attitude"
Cons: "$85 for two checked bags, many little issues along the way but got there safely"
Pros: "Steamboat Springs, CO There were many CUBS fans on this flight! Good to leave rainy Chicago & arrive in dry Denver! Even though the plane was late, I was still able to catch my Alpine Taxi to Steamboat!"
Cons: "There should be a way to know when the bathroom is available!"
Cons: "The fact that Reclining seats are a upgrade is unexceptable . The price online to check in your bags change during a check in. I was charged more than what your website state. The check-in reservation is was rude and unwilling to correct a computer glitch . She stated that your software had no ability to override a mistake."
Pros: "Not much. Very amateur service"
Cons: "To pay $40 for a carry on bag is being a thief. The seat in the plane do not recline... comfort is a thing of the past!"
Cons: "Worst flight of my entire life."
Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"
Pros: "The seats were comfortable enough. The departure was 40 min late, but the plane eventually landed according to the original schedule, which was nice. The price was very good, even with adding 40$ for too big carry-on."
Cons: "The attendants were talking way too much, making different announcements and explanations almost non-stop. They also organized some kind of reshuffling of people inside the plane due to the need to ... rebalance the aircraft. Never saw it at any other airline."
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."
Pros: "Nice crew"
Cons: "They nickel and dime you for every little thing! You want to bring any luggage? Too bad it costs $35 or $60 per bag. You want to pick your seat? Too bad it's $11+. You want any food or drink on the plane? Too bad it's expensive."
Cons: "Email notification of a 3 hour flight delay 2 hours before flight but I was already on my way to the airport. Then the flight gets cancelled but no email notification was sent and the screen wasn't updated at the gate (the whole time I was there). If I hadn't come back to the gate during the long delay and asked a fellow passenger why they were in line, I wouldn't have known it was cancelled for a long time. The employees at the gate were helpful in refunding our tickets, etc. but overall, not happy with my experience with Frontier Airlines."
Cons: "Behind, plane troubles, and very uncomfortable seats. Not worth the money"
Cons: "there were too many delays and the situation was handled poorly. I do not plan to fly Frontier again in the future."
Cons: "It was late, uncomfortable, and the ticket counter refused to help. Never again."
Pros: "You pay for what you get for No delays Nice flight attendants I would flight again"
Cons: "- No complementary snacks - No move or entertainment"
Cons: "Worst seats in any plane I have EVER been on (and I travel ALL the time). Those steel seats with 0 cushion have resulted in me having the worst back pain and being on bed rest for the past 3 days on severe pain medication with no signs of improvement. I will never fly Frontier again."
Pros: "The tate"
Cons: "Paying for bags"
Pros: "There wasn't any in flight entertainment and I didn't order food, so that's why my rating is neutral. Our flight back was 30 min early, so that was great."
Pros: "The price was good."
Cons: "But not that good."
Pros: "Crew were arguing with passengers over seating arrangements and when it came time to throw out garbage at the end they completely ignored half of the rows. Even after the lady next to me yelling to get their attention."
Cons: "See above."
Pros: "Efficient, quick flight!"
Cons: "No free snacks!!"
Pros: "We got there safe and sound."
Cons: "The gates were changed almost at the last minute and we didn't hear any announcements. A few passengers we're almost late for boarding. I found out because some lady came by and asked if this was the flight to some where else. That's how I found out the gates were changed. I told the rep to make sure that they make the announcement so everyone knows of the changes. I could of got on the wrong plane and missed my flight."
Pros: "I like everything about this airline..take off was on time...even landing was before schedule time.."
Cons: "i liked everything....I didn't had no problems...."
Cons: "Longest security line I have ever seen and I travel in a lot of countries all over the world that have outrageous security lines. Had an hour and a half to get through security and still missed the flight. Nothing could be done because the next flight was in 3 days."
Cons: "I didn't like the fact that this airline is suppose to be the affordable airline and I actually spent more on this flight than my Delta flight and I got less out of it. There was no wifi available, if I wanted a drink or snack I had to pay for it and the seats weren't as comfortable as well as no power outlets available. I also had to pay for my carry on. I will no longer fly frontier. I do have to say the staff we very kind and professional."
Cons: "Lots of screaming children, but I had to fly to Orlando."
Cons: "The seats were uncomfortable, over priced snacks, no foods."
Pros: "On time"
Cons: "All the hidden costs"
Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Cons: "I booked because of the cheap rate. Only to find out at the airport that they charge 25 for carry on luggage...I knew they charged for checking luggage but for a carry on?! ridiculous. Adding those $50, price is the same or more expensive than other better airlines. There was no food whatsoever. Almost 4 hr flight and no food....the food they sell is basically snacks...not even a sandwich. The seats are insanely thin and hard. Entertainment? You have to pay for that. Never seen this kind of horrible service. I lost my flight coming back from NY because of the bad weather conditions. The airport was insane, we got off in the middle of the freeway because cars were not moving and started running. I left 3hs30 before my flight and still lost it...thats how crazy it was. Not only they didnt offer any help, they wanted to charge penalty and put me on a flight 4 days from then. Tried calling and explaining, no one cares. Never flying this company again"
Cons: "The staff was informative and had great energy, unfortunately though, I had a very hard time getting comfortable. I'm 5'5" and I had absolutely no leg room, I felt claustrophobic and uncomfortable the entire flight."
Pros: "free water"
Cons: "the flight was late coming and going by over an hour."
Pros: "Everyone was friendly, will fly again soon to San Fran."
Cons: "Everything. Frontier is awful and I will never fly with them again. They cancelled the flight for "weather" more than 12 hours in advance. By the time the flight was supposed to leave, flights were taking off from O'Hare without any problem. Next, they could not have been less cooperative in helping my find an alternative route to San Fran. After more than 2 hours of arguing with Frontier personnel, they magically found a way for me to get there via Denver. Finally, once I boarded the flight to Denver, the crew could not have been any less competent. I saw at least two instances where they had given away the seat of someone who had checked into the flight, then had to scramble to find them a new seat. Frontier is the worst."
Pros: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
Cons: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
Pros: "Boarding was fast"
Cons: "Very very terrible seats. Always late"
Pros: "We had a flight to Philadelphia we boarded on time and landed early! It was great!"
Cons: "1) Although flights are fairly low fare, they get you with baggage. Had to pay to check OR to carry-on. 2) Flew out of Chicago O'Hare - a major hub - and Frontier, Spirit, Virgin America, & Alaskan all shared a SINGLE security check. Yes ladies and gentleman, one security scanner. I have never in my life (usually fly American, United, or Southwest) waited more than 30 minutes to get through security. This time was well over an hour, I almost missed my flight. 3) On-board staff was friendly (all but one woman), but there were no complimentary beverages or snacks. I did pay for some & they were not too pricey, but having to whip out my credit card yet again made my whole travel experience feel far from effortless."
Cons: "The price of the trip did not include a seat, nor baggage, this was unclear and I felt misled. The seating is extremely uncomfortable. Checking in online was terrible, the website was hard to navigate, the prices were inconsistent (I was checking on my phone and computer at the same time and getting different rates for seats). I felt the communication was poor. I did not feel safe. I will not choose this Airline again."
Pros: "Inexpensive flight. Friendly but no nonsense crew."
Cons: "Why do they seat front rows first? You would think that would block people from getting in."
Pros: "Basic ticket price was good. Crew was friendly. Cabin was clean. Flight left on time and even landed early."
Cons: "Having to pay for all but 1 small bag. Having to pay to reserve seat. No Wi-Fi No in-flight entertainment of any kind. Not even a magazine."
Pros: "I tried to buy the $25 check in luggage with my ticket, but it was extremely difficult, so 1check in and 1 carry on was $85 extra. I will UPS luggage for return."
Cons: "Seats are packed tightly."
Pros: "The flight was fine. The seats are not well padded, like sitting on just the plastic. I did not purchase any food. There was no entertainment offered and since it was a 6 am flight, I slept. Frontier is a nice airline for a short trip, but I wouldn't want to desl with all the ectra charges for a longer vacation. The fact that I had to pay to pick a seat, that goes too far."
Cons: "All the extra charges."
Airlines flying from Chicago to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago to New York
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Testing for antibodies, testing for symptoms for flights from Chicago to New York
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