Find Cheap Flights from Chicago to Phoenix Sky Harbor Intl (CHI - PHX)

The scheduled departure time was moved forward, thus creating confusion and inconvenience.

There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!

Got cancelled

Got cancelled

my flight was two hours late and it was also freezing on the plane, which was a red eye i also paid extra to sit in a exit row, and the plane wasnt full so people were just sititing there for free.

Getting home!

The usual. Someone kicking my seat ever 5 mins. And the delay but I didn't mind.

Cost of carry on too high. Delayed flight. Flight attendants rather rude.

Crew was nice

No Internet

Very disappointed. They misplaced my bag for the entire trip. Central customer service is very difficult to get a hold of (I have yet to get a hold of them) and the front desk staff is unaccountable and incredibly unhelpful. Will not be using Spirit in the future.

absolutely nothing.

cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!

Literally probably nothing it was the worst flight I have ever taken in my life!

They over charge for bags, now even carry ons are a charge which is absolutely ridiculous, basically gave me one good reason to never travel an airline that charges for bags. Also now they charge for online food and beverage, the one curious thing airlines did, they have taken away and tries to charge is for. The airplane was smaller then any airline I have ever been on, my husband who is 6'3" (which is not that tall) had his knees pressed hard against the seat in front of him and it was terribly incomfprtable. It was such a crowded flight not even the seats reclined. They basically took everything decent about flying and said screw you client, your comfort is not our priority, your money is, so give us your money and have a terrible time. Also both our flights were delayed in some way, so we were in very uncomfortable seats for even longer.

Mechanically safe Entertainment monitor and USB charging

Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service

Very helpful cabin help

No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful

The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time.

Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline

there was a plane, I was able to get on it, flight was on time. crew was polite and smiley

n/a for entertainment, only the back of the seat and the tray table is provided for entertainment. n/a for food (only water is free) Paid for seats to make sure I was sitting next to my wife. was sat next to my wife but not in those seats. A mother across the aisle didn't pay to select seats seats so she could sit next to her young son and sat next to him anyways in the first two open seats she could find. a couple who paid for the seats the mom and child sat in ended up having to sit a part because the attendants decided the $30 the couple spent wasn't worth breaking up a mother and son. ^guess you should file that away as a "hint" if you're a family.

Cheap rates, but you have to pay for bags (carryons are more than checked bags). Assigned seats and bag fees are cheaper if booked online rather than at the airport. But fares are still cheaper than frill type airlines. Boarding was smooth. Fewer bags in the overhead makes a big difference. Left gate and took off 10 minutes EARLY. Planes new and clean. Flight crew very nice and funny. Overall, I would fly Frontier again.

Seats have enough room (I'm short) but seats are pretty hard, moderately uncomfortable and don't recline at all. And of course, forget about any soft drinks served. Everything is a la carte, but a soft drink is only $2 and beer and wine were reasonably priced.

I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed.

Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet

The crew was great, very helpful and friendly!

No free cookies. The kid behind me kicked my seat too many times.

paid for exit row - was very comfortable

Was surprised that it cost to bring even a carry-on item - also, that soda had a charge. Should have been clearer when the cost of the flight was identified, in particular the carry-on charge.