Find Deals on Flights from Chicago to Phoenix Sky Harbor Intl (CHI - PHX)

The scheduled departure time was moved forward, thus creating confusion and inconvenience.

There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!

Got cancelled

Got cancelled

my flight was two hours late and it was also freezing on the plane, which was a red eye i also paid extra to sit in a exit row, and the plane wasnt full so people were just sititing there for free.

Getting home!

The usual. Someone kicking my seat ever 5 mins. And the delay but I didn't mind.

Cost of carry on too high. Delayed flight. Flight attendants rather rude.

Mechanically safe Entertainment monitor and USB charging

Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service

Very helpful cabin help

No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful

Crew was nice

No Internet

Very disappointed. They misplaced my bag for the entire trip. Central customer service is very difficult to get a hold of (I have yet to get a hold of them) and the front desk staff is unaccountable and incredibly unhelpful. Will not be using Spirit in the future.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

I made it to my destination even though people took forever to stow their luggage. We Taxid to the terminal fast and got out of the plane fast. Which was nice.

Cramped spaces even for a larger plane. A woman behind me had 2 younger children and her and her kids would continuously walk about the plane. Even while we were getting ready to take off. And the flight attendants couldn't control her or her kids.

Everyone was friendly and helpful

absolutely nothing.

cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!

Literally probably nothing it was the worst flight I have ever taken in my life!

They over charge for bags, now even carry ons are a charge which is absolutely ridiculous, basically gave me one good reason to never travel an airline that charges for bags. Also now they charge for online food and beverage, the one curious thing airlines did, they have taken away and tries to charge is for. The airplane was smaller then any airline I have ever been on, my husband who is 6'3" (which is not that tall) had his knees pressed hard against the seat in front of him and it was terribly incomfprtable. It was such a crowded flight not even the seats reclined. They basically took everything decent about flying and said screw you client, your comfort is not our priority, your money is, so give us your money and have a terrible time. Also both our flights were delayed in some way, so we were in very uncomfortable seats for even longer.

The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time.

Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline

I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed.

Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet

There were no usb jacks to charge phone.

My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far.

The seats,no cushion ,no pillows.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.