Find Deals on Flights from Chicago to Phoenix Sky Harbor Intl (CHI - PHX)

Got cancelled

Got cancelled

my flight was two hours late and it was also freezing on the plane, which was a red eye i also paid extra to sit in a exit row, and the plane wasnt full so people were just sititing there for free.

The scheduled departure time was moved forward, thus creating confusion and inconvenience.

There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!

Getting home!

The usual. Someone kicking my seat ever 5 mins. And the delay but I didn't mind.

Cost of carry on too high. Delayed flight. Flight attendants rather rude.

Crew was nice

No Internet

Very disappointed. They misplaced my bag for the entire trip. Central customer service is very difficult to get a hold of (I have yet to get a hold of them) and the front desk staff is unaccountable and incredibly unhelpful. Will not be using Spirit in the future.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

United got me from point A to point B

Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job.

It was hot on the plane and there was barely any air flow coming out of the little fans

The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time.

Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline

Literally probably nothing it was the worst flight I have ever taken in my life!

They over charge for bags, now even carry ons are a charge which is absolutely ridiculous, basically gave me one good reason to never travel an airline that charges for bags. Also now they charge for online food and beverage, the one curious thing airlines did, they have taken away and tries to charge is for. The airplane was smaller then any airline I have ever been on, my husband who is 6'3" (which is not that tall) had his knees pressed hard against the seat in front of him and it was terribly incomfprtable. It was such a crowded flight not even the seats reclined. They basically took everything decent about flying and said screw you client, your comfort is not our priority, your money is, so give us your money and have a terrible time. Also both our flights were delayed in some way, so we were in very uncomfortable seats for even longer.

there was a plane, I was able to get on it, flight was on time. crew was polite and smiley

n/a for entertainment, only the back of the seat and the tray table is provided for entertainment. n/a for food (only water is free) Paid for seats to make sure I was sitting next to my wife. was sat next to my wife but not in those seats. A mother across the aisle didn't pay to select seats seats so she could sit next to her young son and sat next to him anyways in the first two open seats she could find. a couple who paid for the seats the mom and child sat in ended up having to sit a part because the attendants decided the $30 the couple spent wasn't worth breaking up a mother and son. ^guess you should file that away as a "hint" if you're a family.

I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed.

Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet

Mechanically safe Entertainment monitor and USB charging

Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service

Very helpful cabin help

No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.