Find cheap flights from Chicago O'Hare Airport to Phoenix

Pros: "good service"
Cons: "More leg room"

Pros: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Cons: "Dancing clowns? Overall it was a nice and pleasant flight"

Cons: "How about not being 4 hours late."

Pros: "Crew was nice. I bought two seats so that I would be comfortable Also the in flight Wi-Fi was a nice touch"
Cons: "Fight was delayed; possibly due to weather Wish the economy seats had just a little more legroom for those of us who are taller"

Pros: "Crew kept very calm and courteous during a delay."
Cons: "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."

Pros: "Quick turnaround from incoming flight. Crew was friendly and efficient"
Cons: "Flight was delayed over 3 hours."

Pros: "the seat was incredibly uncomfortable, however the crew was fast, friendly, and extremely efficieny"
Cons: "the seats barely recline and were lacking sufficient cushioning for the bottom, my tailbone area was very sore after the flight"

Cons: "Unable to connect to the new AA so-fi"

Cons: "Flight Chicago to Phoenix didn’t arrived on time st gate and we missed flight to Fresno"

Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device."

Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."

Pros: "On time departure and early arrival"
Cons: "Nothing"

Pros: "Nice newer model plane"
Cons: "The usual...cramped seating. Boarding was very slow."

Pros: "Great and very friendly flight attendants"

Pros: "I travel a great deal and this service was an hour from my home. Now I have to travel 2.5 hours 1-2 times a week. So sad. I am a dedicated AA customer"
Cons: "I am soo sad they are discontinuing service"

Cons: "The seats are much too small both width and length wise."

Cons: "I was stranded at the airport for hours until getting a last minute flight to Palm Springs which was 2 hours further from where I was originally headed and had to have my ride drive all the way down there to pick me up, not happy!"

Pros: "They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service."

Pros: "I really like American. The seats were comfy and legroom was adequate. I especially liked the individual screens and free in-flight “Netflix” movie service, which kept my 2 year olds occupied for the 4 hour flight. I see no need to fly any other airline."

Pros: "Orderly boarding process...On time departure, on time arrival.."

Pros: "Crew was amazing, kind, caring & helpful"
Cons: "Same for boarding .....same for entertainment but I enjoyed the music"

Pros: "Nothing"
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"

Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."

Pros: "Broken down into more groups - ok I guess..."
Cons: "No way to know who was up next, who was in line for what number - should have corraling stations (some airlines have this) where you gather based on your number and can move out of the way for others. Getting onto the plan was awful - the aisle are SO TINY - I'm 5'6" tall and 140 lbs, trying to roll a small back through the aisle, and it was impossible not to hit 14 people. It's like you have to go to class on how to walk through the aisle and not be an idiot."

Pros: "A runway at Phoenix was closed and we were told only once we were on board. There was a long delay in the aircraft at the dock and then another on the runway."

Cons: "bag got lost checking it at the gate in dtw, bag went to santa barbara, completely wrong airport. huge inconvenience"

Pros: "I like that they have complimentary snacks"

Pros: "Flight attendants were very friendly. Very comfortable smooth ride."

Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"

Pros: "We had a passenger who had a stroke and had to land in Denver to get her medical help. The crew handled it in a very profession manner."
Cons: "Food Can it be a health bar instead of small cookies."

Pros: "Curtious people...friendly and made sure we had what we needed for a comfortable flight"
Cons: "After arriving in Phoenix the connecting flight was delayed then cancelled. They put me up in a hotel and got me out the next morning. Other than missing a scheduled meeting. They were very helpful"

Pros: "The flight was quick and easy the gate agent was less then helpful but our flight attendent was wonderful"

Cons: "Issues with the booking company Justfly.com and we had several changes in our flight. When we got to the airport one of us was not even in the passenger's list. In the next connecting flight, my reservation was cancelled!! Worst booking company ever. Never work with them. Cheers"

Pros: "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
Cons: "The seats,no cushion ,no pillows."

Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."

Pros: "Room on flight in coach was sufficient and im 6 ft 2"

Cons: "There were no usb jacks to charge phone."

Pros: "Everyone was friendly and helpful"

Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."

Pros: "Overall pleasant experience."
Cons: "I was not aware that the FinnAir flight was being handled by American. I missed it when reading my itinerary and had a brief panic when I showed up to the international terminal and my flight was not even listed on the board. Perhaps it could be written a little larger? Thanks."

Pros: "Good value"
Cons: "Poor food quality"

Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"

Pros: "I made it to my destination even though people took forever to stow their luggage. We Taxid to the terminal fast and got out of the plane fast. Which was nice."
Cons: "Cramped spaces even for a larger plane. A woman behind me had 2 younger children and her and her kids would continuously walk about the plane. Even while we were getting ready to take off. And the flight attendants couldn't control her or her kids."

Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."

Cons: "Nearly being bumped off the flight. A tight, uncomfortable seating space."

Pros: "Food, entertainment and free checked bag. Can ask for more!"

Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."

Pros: "Food, blanket & pillow,"
Cons: "Most of the video screens did not work. Long flight with no entertainment!"

Pros: "Very helpful cabin help"
Cons: "No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful"

Pros: "Crew was very accommodating"
Cons: "More seating space"

Pros: "love when they turn off the lights"
Cons: "annoying late notifications of gate changes"

Cons: "Crew were not friendly at all; I was sitting in the very last row and could hear them complaining about various things. The passenger next to me asked multiple questions and was flat out ignored each time. The seats were very cramped, the flight delayed; a friendlier crew could have made up for that"

Cons: "our flight was delayed in Chicago and our bags were not in Phoenix upon arrival"

Pros: "Staff was cool and insured a fast boarding"
Cons: "Rickety plane, lots of squeaking and other sounds. Seats are about just as terrible as the any other airline"

Cons: "No room for my knees - they hurt considerably afterward. The seat did not recline."

Pros: "Nothing"
Cons: "Bad experience"

Pros: "I was happy to finally receive a drink one the flight started. A waterbottle at the seat and not other service would have been nice. Wifi was not working. The seats were small and cramped. My seat did not stay either up or down...it kept moving around and would not stay adjusted. However the crew was fantastic and our two female pilots were amazing. Captain Amy touched down in Phoenix was one of the smoothest I have ever experienced."

Pros: "The nice crew"
Cons: "I wish if there was delay, we could do it at the gate not on the tarmac."

Cons: "No info about gate changes."

Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."

Cons: "Late late late. 12 hours later I'm still not on a plane home"

Pros: "crew was nice"
Cons: "I feel like airlines are becoming like used cars salesmen. High price ticket, then 25$ to check a bag, they give you direct tv as a preview and then make you pay to watch TV, pay for internet, want something other then pretzels, you have to pay for that too. Next up you will charge for our air conditioners to work which by the way they didn't. I have never been so uncomfortable on a flight in my life. Couldn't even bend down to get something under my seat because of the lack of space between rows. Also the air conditioner was extremely warm and the pressure of the air did not reach the seat. I was sticking to the chair because it was so warm. It just sucks that air travel has gone the way of every other industry that values quantity over quality."

Pros: "Fantastic service! Much obliged for everything!"

Pros: "My attendants"
Cons: "No free food"

Cons: "Need to pay for everything... internet, tv, and snack. Long flight when you cant fork out more money for what was free with canadian airline"

Pros: "Flight was canceled, and the crew gave little information about next steps. When asked how to rebook, they said it would be emailed, except it never was."

Pros: "Same"
Cons: "Same"

Pros: "Small plane. Smooth. Loved it"
Cons: "space tight"

Pros: "The staff was very nice."
Cons: "I purchased two tickets and we weren't given seats next to each other."

Pros: "Crew"
Cons: "Turbulence"

Pros: "Crew, smooth flight"
Cons: "No entertainment -not even TV- unless you pay."

Pros: "Nothing."
Cons: "Staff."

Pros: "The entertainment"
Cons: "The outlet for charging was unreliable"

Cons: "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"

Cons: "the flight was scheduled to get into Phoenix at 8:18. We didn't get in until midnight. That was a horrible experience"

Pros: "Personable staff, great flight time and an awesome landing."
Cons: "Boarding groups 3-5 lumped together into one Line."

Pros: "On time , smooth flying, great service"

Pros: "WAS SO PACKED IN IT WAS DIFFICULT TO LIKE ANYTHING. Seats should come with a safety warning ."
Cons: "ROCK HARD THIN BACK SEATS. I am average size and had no room- large people next to me spilled over into my seat. I had aisle seat and space under seat was size of average laptop leaving no room for feet. This would be ok for an hour- three and a half is ridiculous."

Pros: "Loved the TVs. Made the flight go by faster. Pilot was pleasant and informative at beginning of flight . Very pleasant personnel."

Pros: "Was on time"
Cons: "Felt like herded cattle on flight - very cramped and uncomfortable"

Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."

Pros: "I like that we finally made it!! 130a.m."
Cons: "This by far is the worst flight I have ever been on! It's starts off delayed... Fine! They get us on board the plane and we sit and sit without much info being given to ppl on flight! Then we are told there are mechanical issues and it won't b long before we leave... Half hrs goes by and they tell us it will be longer so for us to exit the plane.... Which turned into a 45min wait to finally tell us that we were waiting now on a new pilot to fly in from where ever he was to finally take over our flight , which didn't leave ORD till 1230.... Which was supposed to had left ORD at 930.... We finally get to PHX at 130 a.m. When were supposed to originally land n PHX at 930 mountain time! After all of this confusion and just bad manangement of time... We didn't get any apologies any kinda of compensation for time lost... Just a have a gud day! I'm pissed will Never fly with United Airlines and will tell others to also not fly United!"

Cons: "Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."

Pros: "Seemed to be a newer plane, and there was in-seat entertainment at each seat. Mine didn't work, though."
Cons: "United has to have the smallest seats of any carrier. There couldn't have been more than three inches between my seat and the seat in front of me. The guy in the middle seat wasn't a large guy, yet he poured over into my space. It's insanely small."

Cons: "Couldn't reserve/request a seat. Assigned to me About 1.5 hours prior to boarding. Had to wait Around the gate. Should have told me I would not have any choice. Could have walked around. Got a middle seat. It was a long flight."

Pros: "The flight attendant was great! Pleasant, polite and professional!"
Cons: "The flight from ORD to ABE was on a plane with expired maintenance logs or inspections? We were delayed 2 hours in arriving for what seemed like a pilots lax in paperwork. But what does a customer expect from an airline who knows they that customer by the balls?"

Pros: "Nothing"
Cons: "I was angry that I had to fly to Houston before heading to Phoenix which made my arrival in AZ much later than I had planned. My flight had been rescheduled since I missed my flight the night before because the first flight had been delayed. So the new flight was a longer trip because of the extra layover. The overall flight was a mess."

Pros: "Great boarding at ORD."
Cons: "My seat"

Pros: "Movie selection and delivery/access was very good"
Cons: "Seat legroom is insufficient. There was a water leak in the ceiling that dripped cold Wster on me for a portion of the trip."

Cons: "The flight was late by 5 hrs due to mechanical problems. The gate crew was confused about what to do and we ended up with several deboardings and boardings. Food was terrible. The entertainment system did not work."

Pros: "Flight itself was good. Nice flight attendants. Funny pilot."
Cons: "The lady at desk to board the flight made me check my carry on. I had assumed it was because the plane was full, but when I got on the plane there were more than adequate spots to stow more bags. There was a compartment across from my seat that remained open the entire flight. While I completely understand the need to check extra luggage when the plane is full, I was very upset when I saw it was not. I intentionally fly with a carry on for the convenience, and to be inconvenienced for absolutely no reason made me not want to fly with this company again for fear it could happen again in the future."

Pros: "The flight crew was very helpful and organised the connection between two flights very well under pressing circumstances when there was only 15 min between the flights and the boarding gates being in opposite ends of a big Munic airport"
Cons: "The flight was delayed for 2 h, so we had to run through Munic airport for connected flight. Good sport, but rather tiresome."

Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."

Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."

Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."

Pros: "The trip had minimal turbulence. The landing was smooth."
Cons: "-The 767 was old. -It did not have any power ports for my laptop or cell phone. -The interior was old and dated, reminiscent of the 1980's. -The TV screen for entertainment seemed to be smaller than a Samsung Note 5. -The seats are unreasonably narrow and not comfortable. -I had an isle seat and my shoulder width is literally wider than the seats. -Every time the isle cart went by, it hit my left shoulder. -The seats in general seating are too small and were cramped. -God forbid if we had to egress out of the plane. -There were no adjustable head rests, like other airlines have. -The Flight Attendant for my section DID NOT make me feel like I was a valued customer, even though I paid over $1500 for flight. -She scolded me for asking "Why," when she TOLD me that I needed to sit in one seat, even though the seat next to me was vacant. She literally treated me like a child. - NOT COOL. Overall, in comparison to my last international flight, I WOULD NOT recommend United. I feel like I paid too much for my experience with United. Aer Lingus has better/newer aircraft, better cabin crew, better entertainment selections to include music and a selection of movies to watch at your convenience, more comfortable seats, provide a better environment, and a better value for your experience. Aer Lingus was also cheaper. So if you are reading this, please shop around if you are considering United to fly."

Pros: "The Crew was nice and attentive"
Cons: "Boarding was unpleasant I had to wait so long to be seated because no wheelchair was available then I had to sit in the rear of the plane I'm physically disabled I had no leg room and my knees were in pain the whole flight then after landing I had to wait 20 to 25 minutes to get off the plane I'm still recovering from that but keep the attendance they were the highlight of my experience"

Pros: "Flight left on time crew friendly and attentive"
Cons: "Long flight could not get a diabetic meal !"

Cons: "It was delayed so I had to take another flight. I've been trying to get this flight refunded"

Pros: "The crew was nice."
Cons: "The CTA had a detour leading into the airport we were taken 40 minutes out of our way on the blue line leadijg into Ohare. Get to the ticket counter NO ONE IS THERE. Finally a representative leaving sees me trying to get help and gives me a paper with the number for frontier says I will have to flig"

Cons: "You need bigger tray tables!"

Pros: "No crew interactions"
Cons: "Honestly, this was the cheapest, dirtiest and most uncomfortable flight I have ever been on. Charges for everything, evev carry on bags; no inflight service, not even a glass of water or peanuts offered, no inflight TV, movie, etc. Bathroom filthy, NO padding to the seats at all. Horrible!"

Cons: "No signage for frontier airlines at o'hare airport. Not found in the departure flight schedule for phoenix either. Even at the gate there was no sign for our flight, only shown while we are boarding was the next flight to Colorado. There was a lot of confusion."

Pros: "Do attendants spent the flight scolding passengers for needing to use the rest rooms. We had terrible turbulence so seatbelt sign was on most of the time. So when captain turned them off people understandably got up to use restroom. The fl attendants then told people to stay seated during service!!"
Cons: "Don’t charge for snacks and WATER!!! Fl attendants talked very loudly and everyone has to listen to their conversation. What happened to customer service and making the fl enjoyable to us. Disappointing! My seat squeaked like it was built w substandard metal and hardware."

Pros: "Arrived 30 min early"

Pros: "That I made it there in one piece."
Cons: "Not worth saving a couple dollars. Front tier airlines does not allow you to pick your seats before hand nor does it allow you to select baggage and the app, it is recessed for whatever reason. The seats are extremely tiny the tree table is so small you can barely fit an English muffin on it. There is no entertainment whatsoever, there is no Internet on the plane, and if you want anything to eat or drink besides water you will be paying for it. I’m sorry to say but flying on frontier was more like a punishment for me. I always fly American and wanted to save a few dollars what a mistake! With American most the planes that I have flown in have free movie entertainment and everybody seat the seats are comfortable And recline. And the snacks are free along with the soda. Please think twice before flying frontier."

Pros: "Crew was very friendly"
Cons: "All good"

Cons: "My second bag overcharged, it wasn't over the weight limit and the airline charge 45 dollars"

Pros: "Fast boarding."
Cons: "Staff was rude. Seats uncomfortable. Sat on the runway for 30 minutes because we we're a half hour early."

Pros: "Everything except the passenger who was drunk"
Cons: "The fact they allow him to answer the plane when he cannot stand on his feet"

Cons: "Frontier seats are minimally padded and do not recline. It's difficult to sit in them for more than a couple of hours. Our 3.5 hour flight turned into a 7 hour flight after being unable to land because of storm conditions, circling for over an hour, and being rerouted to land at another airport for refueling before finally heading to our destination. It has been a week and our backs are still bothering us. We flew Frontier because it looked cheaper but after paying for luggage, seats, and food we would have been way better off to have flown on Southwest. We will never fly Frontier again."

Pros: "Arrived in time"
Cons: "Paying $40 for my checked bag, $11 for my seat, and freezing my butt off!"

Pros: "Crew was nice"
Cons: "My backpack cost me $45 to carry on! I upgraded my seat for additional legroom then when on the flight found out that seat didn't recline. I will avoid flying Frontier in the future."

Cons: "No food offers no entertainment and very uncomfortable seats."

Cons: "The bag charges were over the top. BUT that wasn't the worst. I landed in Phx a little before midnight and walked to retrieve my checked bags. It took almost 2 hours before the bags came out of the carousel. There were no Frontier employees to help. Sky Harbor employees recommended we call the Frontier line and several passengers did. It wasn't just our flight either, the Frontier flight that landed an hour before us was still waiting and didn't get their bags until 90 minutes post landing. This was the worst customer service I've ever experienced. The high bag fees only added insult to injury."

Pros: "Smooth flight , on time ,good crew"
Cons: "Have to pay for soft drinks ,coffee"

Pros: "Crew was nice"
Cons: "Charging passengers extra for carryon bags and certain seats is ridiculous. The majority of the plane was empty which means you could have just moved to a different seat (that would have cost $11 more) once everyone boarded the plane. There is really no purpose behind the additional charges and negatively impacts the experience."

Pros: "Flight itself was smooth"
Cons: "$40 baggage charge and then I had to schlep it to the scanner myself; Boarding pass said TSA pre approved but Frontier person sent me to regular line; check-in agent was unfriendly; seats were too close together; tray tables are a joke; worst was only a small glass of water was complimentary--snacks $2.95, wine $9.95. I won't be flying Frontier again unless I have to"

Pros: "Flight attendants, extra leg room in exit rows. Zone 1 if I pay for carry on and seat selection"
Cons: "Didn't order food, can't say. Don't appreciate paying for carry ons."

Pros: "Attendants at the boarding site in Phoenix are great!"

Pros: "Crew was nice overall"
Cons: "Boarded. Sat on plane over an hour due to water/waste needing removed from previous flight. Let people off after about an hour and 20 minutes. Immediately called for reboard. Sat more. Took off about 2 1/2 hours late. Got to Phoenix. Am still at baggage claim 45 minutes later with the rest of the plane waiting for baggage. Other planes have come and left baggage claim. Not us. Still waiting..."

Pros: "Nothing"
Cons: "Everything...delays, delays uncomfortable seats. You cal those mini shelves "tray tables"? Don't even offer complimentary peanuts nor snacks? And you have the Gaul to charge for soft drinks and seats?"

Pros: "Likely the most uncomfortable plane I've ever been on. Seats feature zero padding, the inability to recline, and a tray table the size of a DVD case. I'm 5' 9" 148 pounds, young and very healthy. I left the plane with a twisted up neck like I've never had before. I landed safely so I MUST be thankful for that, but if I was booking I would want to know this information. Since I'm the wiser now I will not book with Frontier again. Also it was an extra $90 for my CARRY ON round trip. It notified me it would be extra when I booked online but didn't specify how much. What a surprise. I spent more on the fees for the bag than I spent on the bag itself (and most of the contents for that matter)."

Pros: "The price was good"
Cons: "Hard seats that did not recline. Everything was an upcharge. Make sure to calculate that into cost, Even water was a charge."

Pros: "No problems"

Pros: "Boarding seemed smoother than American. Seats are pretty comfortable."
Cons: "Extra charges for carry on is not great, but it does make you think about what you pack!"

Cons: "Initial price appears cheaper than other airlines but they get you with their hidden fees. $40 to check a bag under 50 pds??? Can't carry on anything other than your purse, not even a laptop bag without more $$. No free drinks, not even water on this flight. Seats don't even recline. In addition, they don't participate in the TSA Precheck program. Many young children as well as they are a "discount" carrier."

Pros: "The cost of luggage AND carry on came to the cost of another ticket. The lugguge was lost (well, never put on the plane), but was delivered late at night, the next night. The flight left an hour late. The flight was booked solid so the plane was full and crowded."

Cons: "Flight was delayed and departed at 4:30"

Pros: "The crew was very rude, and ignorant, the only thing I did like was that the pilot let us know what was going on"
Cons: "I was the last one on the plane, because I did not check my carry on bag before hand, I was charged 60 dollars. After the fact, I was waiting to get to my seat behind a mom, and her approximately 6 year old son. As I am waiting to find my seat an attendant says to mean, "sir can you please find your seat, we can not back away until you sit down." At this point I am thinking what in the neck do you think it is I am trying to do, but I keep my mouth shut. Then, of course, I have a window seat. So I ask the people in my row to kindly allow me to get into my seat. While an elderly woman is in the process of moving so I can get to my seat, the same attendant says to me in a very demeaning tone "sir please find a seat." Again, I keep my mouth shut, but I am about to lose it on this guy. I finally am moving into my seat, and the attendant announcing over the speaker says, "we can play musical chairs later." I am just disgusted with the way these situations were carried out by the frontier staff. First I pretty much get 60 dollars stolen from me, then I get yelled at and made fun of because I was being kind, and not bashing through people to get to my seat. Not a very pleasant situation, I will never fly frontier again, spirit staff is way nicer, and the prices are cheaper too."

Cons: "If I had known I need to pay for carry-on, I would have opted for "real" airline. The additional fees should have been stated clearly."

Cons: "The flight was delayed, and we were not given any information as to what the issue was (e.g. weather, previous delay, mechanical issues, etc.)."

Cons: "So many hidden fees, not worth the hassle. I will never use this airline again."

Cons: "I had tocwate 30 mins once we landed because there wasn't a gate ready for us."

Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"

Cons: "Frontier did not have enough of a ground crew to get bags off the plane. Had to wait until 1:00 am an hour after landing"

Cons: "My bag was 6 lbs the weight limit, so I had to pay $115 for one checked bag and $40 for a carry on. Not sure if it is on PHX or Frontier, but waited 25 minutes for any luggage to show up to the carousel."

Pros: "Absolutely nothing. The worse airline out there. Bunch of crooks. Kept 150 more people in the dark while we were delayed for almost 7 hours! Did not offer any information, did not solve any issues, did not even offer a damn bottle of water! GOD AWFUL customer service. Never again will Frontier get my business. Neither us or anyone else that I know."
Cons: "Everything about it was horrible. I will make sure our Awful experience will be heard every where in the media. It's a shame that Kayak supports such a low rate airline. Next time around I will check other sites before finalizing my ticket with Kayak."

Pros: "Flight on time, good price"
Cons: "Paying for seats and bag"

Pros: "The boarding was quick"
Cons: "No snacks/drinks given on a 3 hour flight. Flight attendants seemed rude and sarcastic."

Pros: "Seats to recline a little bit, complimentary drinks ( soda, tea, coffee, water )"
Cons: "Seats did not recline and uncomfortable on 3 hr trips."

Cons: "Everything!!"

Pros: "Flight was on time, boarding was quick."
Cons: "They charged to pick seating, for carry-ons, and for beverages on the flight. The money I "saved" compared to other airlines, I ended up probably spending more due to the additional charges."

Pros: "on time service personel good"
Cons: "the air line is charging for everything including sodas ,cary on lagages with I think it is a little to much for the price"

Pros: "Speedy boarding and fast flight, crew was ok."
Cons: "Charged for one bag, charged for soda and chips on plane."

Pros: "Non- Stop flight"
Cons: "6 hour 15 minute delay due to a mechanical problem. I learned that the problem was a broken seatbelt. I later learned that this plane was in the hanger in Chicago since the previous night. I received a $100 voucher for the inconvenience. I have to use the voucher in 90 days. Since I am not a frequent flyer this is no use to me,it should be extended to one year."

Pros: "When it was over."
Cons: "A four hour delay with no explanation. Giving up my seat so a family could sit together, only to be told I might have to get off the flight because they were over sold. Complete lack of professionalism."

Cons: "The flight was delayed 7 hours. It was horrible."

Pros: "Boarding was quick and easy"
Cons: "everything is an up charge, from carry-on bags to soda and snacks. if you want any and I mean any extra legroom expect to pay 17-25 dollars extra as well."

Pros: "Crew"
Cons: "Nothing."

Pros: "Crew was attentive and friendly"

Cons: "Delayed because of frozen jetway, should’ve checked it out before plane came in"

Pros: "Arrived early"
Cons: "Arrived earlyThe seats were way too small and I am a small lady"

Pros: "New plane, Smooth on time departure and landing."
Cons: "Small seats, charging for carry on bags and to pick your seats, website didn't function well when I tried to get boarding passes, automated customer service was not helpful."

Cons: "This airline charged me nearly $100 in hidden fees. When I asked a representative why how I could get my money back, she was unable to help. She couldn't even tell me why I was being charged extra. Don't waste your time with this garbage airline. Complete joke. Looking forward to promoting Southwest to my friends and family."

Cons: "No room, no free soda"

Pros: "No problems and arrived dearly"
Cons: "Having to pay 4 water"

Pros: "Price of my ticket"
Cons: "The landing and seats not reclining"

Pros: "Comfortable with great low pricing"
Cons: "No free amenities"

Pros: "I like the name of their airline but that’s pretty much it. I would only consider them as a last resort."
Cons: "I have to be 45 minutes early to check in, I showed up 37 minutes early. They were VERY firm about the 8 minute difference which was disappointing but ultimately it was my fault I missed the flight and I accept responsibility for that. I didn’t make a fuss or try to negotiate, as soon as they told me that taking my flight was not an option I accepted it and moved on. My problem was with the level of service I received. I was very calm and polite with them and they were very uninterested in helping me find a solution for another flight. They seemed annoyed that I even asked them to help me explore other options . There were some annoyed sighs, they looked and shrugged at me without saying anything one time but the most annoying thing was that I was cutoff while talking to them multiple times. Even when I was just saying things like “hey sorry this is a complicated situation but I appreciate your help, the most important thing is making it to my destination on time not the price”. The options they were offering me were valued based on price, I wanted them to look at arrival time first and price second but they cut me off and started talking about other things. Other times when I’m saying something they would just turn away while I’m in the middle of my sentence and ask a co-worker a question as if I was never speaking to them in the first place. In the end they said I need to speak to the supervisor. I asked if they could get her for me and they said no because she was in another part of the airport at the moment, they have walkie talkies so I asked if they could at least contact her through there and let her know about my situation. They didn’t do that either, instead they just told me to wait and keep an eye out for her. They said she’s short with curly hair. That’s it. So I’m supposed to just sit and wait for someone that I’ve never seen before in my life. Apparently she walked by and I missed her because she wasn’t dressed the same as her other employees but the employees saw her and didn’t bother to get her attention and point her in my direction. After another few minutes of waiting I asked them where she was and they said “oh she walked by you didn’t see her?” The airline was not busy at all either so there is absolutely no excuse for this awful service. Once I arrived at my destination I told my friends and family about my experience and they had their own horror stories with spirit airlines too. The terrible experience made me very hesitant to fly with them again but the fact that my friends & family have had their own separate awful experiences made me 100% sure that I never want to use this airline again. I ended up taking a flight with United Airlines who had employees that were way friendlier and more helpful."

Cons: "Didn't have any food or entertainment, that's the reason for the low score. You need a N/A"

Cons: "Crew could have come around a second time"

Cons: "Could not even get a glass of water without having to use credit card"

Pros: "Great for anyone simply looking to get from point A to point B - no fuss!"

Pros: "Friendly & polite with sense of humor!!!"

Pros: "What I liked was getting from point A to point B ok."
Cons: "There was a 3 hour flight delay that could of been explained clearly and was told $50 compensation, but have yet to see credit."

Pros: "Nothing"
Cons: "Sassy flight attendant making stupid jokes. Flight attendants over served 2 passengers. One was sitting next to us and was almost incoherent so I'm not sure why he was even let on."

Pros: "Co.fortable seets"

Pros: "Plane was new, cleaner, and roomier."
Cons: "Plane was old, seat (exit) worn out, cushion was short and hard, i.e. No cushion. Flight was Del aid, gate attendant gave no update as to why until 30 minutes after boarding time. And it was jetway attendant that made the announcement. Cabin flight crew looked tired. Cabin lines to bright during boarding and prior to landing. Plane needs to be retired, old and uncomfortable."

Cons: "delay of 2hrs and disruptive drunk idiot"

Pros: "I loved my seat. I was lucky enough to get put in the front where the seats are bigger. I probably wouldn't have liked to be in the back where it looked more crammed. Staff was nice and friendly."
Cons: "Nothing to read? Not even one of those stupid Airline magazines or a Sky Mall or something to read to help pass the time? That would have made the flight better."

Pros: "it was an inexpensive flight roundtrip to Chicago from Phoenix"
Cons: "No cushioning on the seats. they do not recline, and a 4"x8" "tray table" . Very uncomfortable seats."

Pros: "It was cheap. The airline gets you to where you need to go... The flight attendants were very nive. Well, I slept the entire flight, so I'm just going to assume they were nice. No complaints about them from me."
Cons: "I mean, obviously the flights are cheap for a reason. Buy your bags online or else you're paying $100 for each. (which absolutely sucks) They have no charging ports on the plane, so if your phone dies on your four hour flight only one hour in, then that's too bad."

Cons: "Couldn't make the flight, and couldn't even get any money back.wont use this sight anymore."

Cons: "Flight was canceled less than two hours before take off for scheduled maintenance"

Cons: "Late boarding due to delays from previous flight."

Pros: "The crew was competent, my seat neighbors were friendly."
Cons: "Crammed seats, don't recline. No included beverage (not even water). "No frills" = budget airline. Want to have a carry on ? You'll need to pay for that. I do not recommend Spirit for flights over an hour."

Pros: "Staff was friendly and helpful"
Cons: "Flight was late, boarding info was not updated at terminals."

Cons: "Never fly this airline"

Pros: "Inexpensive ticket prices due to getting rid of many services that I don't use or care for."
Cons: "No reading material related to Spirit airlines. There should be something like a small magazine in the seat back promoting your business for customers to read."

Pros: "Hadn't flown Spirit in years, and I was very satisfied with them."

Pros: "Price"
Cons: "Managed to catch a virus so couldn't travel (doctor's orders). Partial credit was given when I'd much rather just have a refund."

Pros: "very uncomplicated"
Cons: "to little information about baggage restrictions (no carry-on included!)"

Pros: "If you're traveling light, the airfare is great. Only pay for what you need - no food, no luggage, etc."
Cons: ""Read the fine print" is what I was essentially told when I learned I had to pay $50 to check my suitcase. I booked via Kayak - who gives no indication of the several fee options to check luggage, beginning from $30 online at spirit.com and so on. Disliked the service and structure, won't fly Spirit or book through Kayak again."

Cons: "Cancelled my flight at the last second."

Pros: "Nothing."
Cons: "First, the gate swited twice. Flight was delayed 30 minutes. Plus, I paid to sit in the 4th row, but the 3rd row was empty. So, the flight attendant let people who didn't pay extra for those seats, move all the up from the back of plane. Seriously? Why did I have to pay then? Should I then be entitled to a refund since other people sat there for free?"

Cons: "Try getting charged for your bags only to then get stuck paying even more for your seats because the only ones left. The last available seats where in an exit row and I was forced either to pay extra to check my bags in at the airport or choose and pay for the last available seats. Either way they squeezed every last penny out of us."

Pros: "Nothing."
Cons: "i had to pay my on board luggage, the chair doesn't reclinate, no food, no intertainment and the price was not that cheap to justify all of these down sides"

Pros: "Nothing"
Cons: "Delay!, prices on bag charge"

Pros: "When they grossly overcharged me on 1 checked bag they did refund the difference."
Cons: "website is very hard to navigate and I am proficient on the computer."

Cons: "Well the flight got cancelled. So the entire process was absolutely awful."

Pros: "Nothing"
Cons: "The plane took well over 40minutes to depart. I asked a flight attendant if she could solve an issue that I had with the seat I was in, she said sure and never did a thing. I sat next to a rude and inappropriate couple that was making out and kept bothering. I felt uncomfortable thought the entire flight. I will never fly with spirit again. I've had other issues as well with spirit the last time I flew but decided to give them a second chance. Never again."

Pros: "Prompt departure or arrival"
Cons: "Paying for extra luggage weight over 40 pounds. All other airlines set it at 50 pounds so when told I had to pay a ridiculous $25 because bag was at 47 pounds (underweight for other airlines). It spoiled my experience with Spirit. You advertise cheap prices but are sneaky with extra costs. Ridiculous. I do not ever plan to fly Spirit ever again. Disgusted. Let people know in large print that the luggage weight is 40-yet that's ridiculous not to go with 59. Women at checkin were unfriendly & unprofessional. Such a horrid experience."

Pros: "The flight was smooth and quick"
Cons: "Nothing bad to say about the flight"

Cons: "I cancelled the reservation after 10min, but I have been charged for a complete airfare. The company refuses to refund me for the full fare. The company offered me an alternative of flying with them and get a refund of 70 something $ within 60 days. That can not be done! BTW, in all other airline companies you can get a full refund if the deal was cancelled within 24H from when the reservation was done. I am very frustrated."

Cons: "No more to be said."

Pros: "Nothing"
Cons: "Everything"

Pros: "The bottom seat cushion was firm, suitable for long flights without butt pains."
Cons: "I usually like to fly an airline that doesn't make every attempt to be as inexpensive as possible; however this flight from Chicago to Phoenix for $177 was the earliest available so I made my decision based on that. What I didn't like is what you can probably guess; I was dinged $55 for a carry on bag, check in was through kiosk only with agents available is something went wrong (the card reader on mine was bad), there was no complimentary anything on the flight - that includes water, and there were advertisements in the plane. Ugh,"

Pros: "The flight attendants were quite amiable and realize it's a cheap airline, which made it slightly more enjoyable"
Cons: "Extremely tiny seats that don't recline (and I'm a small person). The plane was delayed because they couldn't find a gate to dock in, even though the plane was just sitting there. All food and drinks are for purchase only."