Find Cheap Flights from Chicago to Raleigh-Durham (CHI - RDU)

Crew was very friendly and attentive

Older aircraft, delayed.

Running behind schedule.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Great flight! United gave a great experience. They were able to get me into Raleigh on the flight prior just 20 minutes prior to the early flight leaving! So nice! got home in time to see my kiddo. Thanks United!

Aisle seat.

They made my dad check his bag even though there was space.

Staff friensly

Multiple delays and gate changes the last when we were already were to start boarding Aircraft seating had some issues.

Was delayed over 3 hours

Delayed over 3 hours

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Our stewardess' were great.

The seats were hard, the plane was cold, & the overhead lights were so bright and never turned off.

Enjoyed the small size of the Raleigh airport.

Company blamed weather for flight cancelation and did not pay hotel and meals. Onboarding crew were very rude and not helpful, Food provided in the flight is very bad.

Flight was on time

Boarding is typical disorderly. Seating us getting smaller.

Easy process, no issues. Pilot handled turbulence well, landed pretty smoothly. It was a good trip.

No complaint except the trash other passengers left on the plan.

Nothing. Both airlines refused to accept responsibility.

Security was down to 4 officers after 8 pm, which is normal practice. We where in line for 2 hrs with TSA. Neither airline made any attempt to assist getting us to the gate faster to make our flight on time. We received no assistance from United or Lufthansa airlines and had to sleep in the airport overnight.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Once again just like the first United flight the AC was so cold. They did not offer blankets and my son was so cold I had to unpack tshirts to wrap him. Will not fly this airline again. This has happened twice now.

The layover/ delay was bad and inconvenient.