Find Cheap Flights from Chicago to Washington Dulles Intl (CHI - IAD)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The flight was over one hour late departing ORD. We had approximately 15 minutes to make our connection at IAD. While I understand that the delay happened because the copilot was late because of a fender bender, I believe the delay could have been much shorter. Since they had telephone contact with the crew member we could have been boarded before he was on the plane and departed sooner. Also no reasonable explanation was given for the delay other than a crew member was not there.

The plane Chicago - Washington was 4 h late so half a day in Washington was lost.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

I change my flight from Milwaukee to Cleveland to Washington DC

Good crew

Bumpy air

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Flight took off early while I was still aboard the inbound connector. I was supposed to be mollified with a boarding pass for 9 hours later and a hotel room. Gee thanks.

Flight was on-time.

Flight to Washington Dulles was boarding at the same time through the same door as flight to Washington National. Why would you schedule it this way? Plane cabin lighting was mostly burned out so very difficult to see while getting on the plane. Window appeared to be caulked on, exit door handle cover in row behind was falling off causing concern for passenger in exit row. Plane was generally shabby and run down. Flight attendant was reading all announcements which did not inspire confidence in her training. Small regional jet, so seats and leg room were terrible. Made us wait outside in the cold for our hand luggage that was too large for tiny overhead bins while we watched baggage handlers drop several carry-ons from the conveyor belt onto the ground. In addition they lost one of our two bags.

Flight was delayed because one of the flight attendance was late showing up.

Lack of leg room, no TVs, no free wifi

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.