Find Cheap Flights from Washington Dulles Intl to Chicago (IAD - CHI)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

we were kept updated

plane had issues that had to be attended to. flat tire and computer malfunction... took off over 1 1/2 hours late.

a great flight good Stewardess great trip good experience

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

It was spacious and updated

It got us their safely.

It's a no frills flight -- no food unless you pay for the state and overpriced boxed meal. No movies and no wifi. Nothing. A very long no boring flight except for my own newspapers and kindle books.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

nothing

The way I was inconvenienced by this airline is the reason I will never book a flight through them ever again. Customer service is non existent.

No problems. Oddly.

Flights were on time service was good

Felt like a sardine in a can only forgot to cover me in mustard sauce. I used to enjoy flying it is like pulling teeth to get me on a flight anymore. I WOULD RATHER DRIVE. But when you're dad's in the hospital you've got me by the balls.

Nothing

Leaving so early. Changing in Chicago. No food. 6 hours from DC to Bradenton.