Find Cheap Flights from Chicago to Washington Reagan-National (CHI - DCA)

The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight.

Seat was comfortable and crew were friendly. Flying experience was OK.

Status was not recognized - as an EXP traveling in Economy, no snack provided. Agent at Admirals Club in Chicago wasn't aware that transcon flight I had later in the day provided for lounge access.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

It was delayed so I had to take another flight. I've been trying to get this flight refunded

Delayed because of mechanical problems and did not announce gate changes.

The flight was pretty standard. No food, of course, and kind of subpar entertainment. But, the crew was fine and boarding was fine.

We circled for awhile, not American's fault, but it didn't make for a more pleasant flight especially in the cramped seats that American's planes have.

Arriving at destination

The airlines have made the aisles and seats so narrow their is no comfort or personal space. Reminds me of the trailers packed with pigs headed to slaughtered. Except we pay. And when fuel prices fell out tickets did not. TSA lines taking two hours due to total incompetency of the Fed government.

Nice flight crew.

Frustrating. After 11 hours of travel under by belt for the day, I prepare for the final leg by removing my very small cross-body from my "personal item" so that I can easily access my passport and boarding pass. The gate crew makes me stand there and put everything away before getting on the plane while I continue to struggle with my carry-on. this could have easily been done once I was settled and buckled into my seat instead of holding up the line. I have priority boarding, clearly there is plenty of time to reorganize once I am on the plane and out of the way!

Delayed as well!!!

When we landed in Washington DC we sat on the Tarmac for an hour because there was no gate for the plane to park at. This caused me to miss my connection flight to Albany. I was put on a standby list for a flight that was leaving 7 hours later. They never offered to give me a meal voucher.

Due to an earlier late flight, missed my connection, so this flight was just 2 hours later and not too inconvenient. I slept the whole way.

Was very hot before takeoff

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

No snacks, just soft drinks. Seats are just tolerable. Entertainment was OK once I figured out how to turn it off and read a book instead.

Flight was delayed multiple times due to incoming aircraft (which was our aircraft), numerous gate changes, then my suitcase didn't make it with me. Didn't get home until close to 4am with no suitcase :(