GUA - MIA

$116 Find Cheap Flights from Guatemala City to Miami

This is the cheapest round-trip flight price found by a KAYAK user in the last 72 hours by searching for a flight from Guatemala City to Miami departing on 10/30. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Miami

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Guatemala City to Miami.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Guatemala City to Miami.
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Flights Deals

Cheap Flights from Guatemala City to Miami (GUA-MIA)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Guatemala City to Miami that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Guatemala City to Miami

Thu, Oct 30 - Tue, Nov 4
Avianca Logo
5:20 am - 1:50 pmGUA-MIA
6h 30m2 stops
Avianca Logo
2:20 pm - 10:50 pmMIA-GUA
9h 30m2 stops
$116Avianca
Find Deal
Thu, Oct 30 - Tue, Nov 4
Avianca Logo
5:20 am - 12:20 pmGUA-MIA
29h 00m1 stop
Avianca Logo
2:20 pm - 10:50 pmMIA-GUA
9h 30m2 stops
$117Avianca
Find Deal
Sat, Dec 27 - Sat, Jan 3
Avianca Logo
5:20 am - 3:00 pmGUA-MIA
8h 40m2 stops
Avianca Logo
1:10 pm - 6:35 pmMIA-GUA
6h 25m1 stop
$119Avianca
Find Deal
Tue, Dec 9 - Fri, Dec 12
Avianca Logo
5:20 am - 12:50 pmGUA-MIA
6h 30m2 stops
Avianca Logo
2:20 pm - 10:50 pmMIA-GUA
9h 30m2 stops
$120Avianca
Find Deal
Sat, Dec 20 - Fri, Jan 2
Avianca Logo
5:20 am - 3:00 pmGUA-MIA
8h 40m2 stops
Avianca Logo
4:30 pm - 10:50 pmMIA-GUA
7h 20m2 stops
$121Avianca
Find Deal
Mon, Dec 29 - Thu, Jan 1
Avianca Logo
5:20 am - 3:00 pmGUA-MIA
8h 40m2 stops
Avianca Logo
8:40 pm - 7:20 amMIA-GUA
11h 40m1 stop
$122Avianca
Find Deal
Sat, Nov 1 - Tue, Nov 4
Avianca Logo
8:10 pm - 10:00 amGUA-MIA
11h 50m2 stops
Avianca Logo
2:20 pm - 10:50 pmMIA-GUA
9h 30m2 stops
$123Avianca
Find Deal
Fri, Oct 17 - Sun, Oct 26
Avianca Logo
9:45 pm - 12:15 pmGUA-MIA
12h 30m2 stops
Avianca Logo
2:10 pm - 6:35 pmMIA-GUA
6h 25m1 stop
$128Avianca
Find Deal
Fri, Oct 17 - Sun, Oct 26
Avianca Logo
9:45 pm - 12:15 pmGUA-MIA
12h 30m2 stops
Avianca Logo
2:10 pm - 6:35 pmMIA-GUA
6h 25m1 stop
$133Avianca
Find Deal
Tue, Dec 23 - Fri, Jan 2
Avianca Logo
9:25 pm - 12:50 pmGUA-MIA
14h 25m3 stops
Avianca Logo
1:10 pm - 6:35 pmMIA-GUA
6h 25m1 stop
$134Avianca
Find Deal
Expert advice

Expert advice for your flight from Guatemala City to Miami

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airports
GUA

For a stress-free departure, GUA offers complimentary Wi-Fi and a variety of local artisan shops for last-minute gifts.

Read more about GUAby Daniel Scheffler
MIA

Upon arrival at MIA, the Metrorail's Orange Line offers a quick 15-minute ride to downtown Miami from the airport's Rental Car Center.

Read more about MIAby Stefanie Waldek
Our travel experts
Daniel Scheffler

Daniel Scheffler

Expert on GUA

Daniel Scheffler

Daniel Scheffler

Daniel Scheffler is a travel writer, podcaster, and producer. Born in Africa, bred in Europe and now living in America he has traveled to 140 countries (and all 50 U.S. states). Plus he has stayed at over 2500 hotels across the globe. His original shows Everywhere and Without Maps (available on Spotify) showcase his beliefs, travel is about humanity and sharing that beauty. And thus it reminds you that you shouldn’t believe everything you think.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on MIA

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Useful Info

KAYAK's insights & trends for Guatemala City to Miami flights

Get data-powered insights and trends into flights from Guatemala City to Miami to help you find the cheapest flights, the best time to fly and much more.

What’s the cheapest day of the week to fly from Guatemala City to Miami?

The average price of all round-trip flights from Guatemala City to Miami clicked on KAYAK for each day over the last 12 months.

If your flying dates are flexible, you should consider flying to Miami on a Wednesday, as we generally find the cheapest rates on that day for this route. On the other hand, Sunday is the most expensive day to fly from Guatemala City to Miami. For your return ticket, we recommend flying on a Thursday and avoiding Sundays for the best deals.

What is the cheapest month to fly from Guatemala City to Miami?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Guatemala City to Miami, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Guatemala City to Miami is May, where tickets cost $257 (return) on average. On the other hand, the most expensive months are December and November, where the average cost of round-trip tickets is $386 and $358 respectively.

Can I save money by flying with a layover from Guatemala City to Miami?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $256 on average.

How far in advance should I book a flight from Guatemala City to Miami?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Guatemala City to Miami, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Guatemala City to Miami, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.

Good to know

Low seasonFebruary
High seasonDecember
Cheapest flight$116
Best time to beat the crowds with an average 0% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Guatemala City to Miami

When to book flights from Guatemala City to Miami

Are your dates flexible? Find out the best times to travel from Guatemala City to Miami based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Guatemala City to Miami

  • Which airline offers a carry-on policy to its passengers from Guatemala City to Miami?

    If you want to book your flight from Guatemala City (GAU) to Miami (MIA) and you are planning on traveling with luggage, Spirit Airlines allows you to come on board with up to two pieces of carry-on luggage. Fees will apply to both bags.

  • What are my transportation options once I land at MIA in order to get me to the city center?

    After your trip from Guatemala City to Miami, if you want to get to downtown Miami, you should consider using Mia Mover Train. It is an automated train operating between the airport and the downtown. Another option is to rent a car from MIA if you want more independence or flexibility. There are several car rental agencies at the airport, including Hertz, National, and Budget.

  • Which is a suitable airline for passengers with reduced mobility traveling from Guatemala City to Miami?

    Mobility impaired passengers flying from Guatemala to Miami should know that Frontier Airlines offers wheelchair services to all the airport locations, from check-in, through security, and to your gate. The airline also offers in-flight assistance from the staff.

  • Which is a suitable airline to book when flying from Guatemala City (GUA) to Miami (MIA) with your kids?

    Copa Airline is one of the suitable airlines flying to Miami from Guatemala City if you want to travel with your kids. It has seats secured with the seatbelt extensions that allow your kid to sit on your lap comfortably during their travel. It also offers discounts on tickets purchased online for kids.

  • What is the cheapest flight from Guatemala City to Miami?

    In the last 3 days, the lowest price for a flight from Guatemala City to Miami was $119 for a one-way ticket and $116 for a round-trip.

  • Do I need a passport to fly between Guatemala City and Miami?

    Yes

  • Which airports will I be using when flying from Guatemala City to Miami?

    Guatemala City airport is called Guatemala City La Aurora and the only airport in Miami is Miami.

  • Which airlines offer Wi-Fi service onboard planes from Guatemala City to Miami?

    American Airlines, Iberia, Delta, and Alaska Airlines offer inflight Wi-Fi service on the Guatemala City to Miami flight route.

  • Which aircraft models fly most regularly from Guatemala City to Miami?

    The Airbus A320neo is the aircraft model that flies most regularly on the Guatemala City to Miami flight route.

  • Which airline alliances offer flights from Guatemala City to Miami?

    oneworld, and Star Alliance are the airline alliances operating flights between Guatemala City and Miami, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from Guatemala City to Miami?

    There are nonstop flights from Guatemala City to Miami on a daily basis.

  • Which is the best airline for flights from Guatemala City to Miami, Copa Airlines or United Airlines?

    The two airlines most popular with KAYAK users for flights from Guatemala City to Miami are Copa Airlines and United Airlines. With an average price for the route of $323 and an overall rating of 7.5, Copa Airlines is the most popular choice. United Airlines is also a great choice for the route, with an average price of $370 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from Guatemala City to Miami?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Guatemala City to Miami.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Guatemala City to Miami?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Miami from Guatemala City is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Guatemala City to Miami?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Miami with an airline and back to Guatemala City with another airline. Booking your flights between Guatemala City and MIA can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Guatemala City to Miami?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Miami from Guatemala City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Guatemala City to Miami

  • Looking for a cheap flight? 25% of our users found flights on this route for $182 or less one-way and $236 or less round-trip.
  • La Aurora International Airport (GAU) serves as the departing airport for most of the flights leaving Guatemala City. When arriving in Miami you will probably land at the Miami International Airport (MIA). You can also consider flying from Mundo Maya International Airport (FRS) and using Fort Lauderdale–Hollywood International Airport (FLL) as your departure and arrival airport respectively.
  • Booking Avianca Guatemala Airlines for your flight from Guatemala to Miami will benefit you in that this airport serves as the hub for this airline. It has frequent flights from GAU to MIA. This will help you to book a flight that suits your schedule.
  • When flying from Guatemala to Miami you can decide whether to have a non-stop journey or use a route that has layovers along it. Booking Frontier Airlines for your flight from GAU to MIA will allow you to fly direct without having any layovers along your journey.
  • When you are planning to travel from Guatemala City to Miami, you have choices of airlines that fly this route. To fly out of La Aurora International Airport (Gau) and into Miami International Airport (MIA), three of your choices are Frontier, Spirit, and Copa Airlines.
  • Getting to GAU from downtown Guatemala City will be less expensive if you choose to take the bus as your mode of transportation. They are the main form of transportation connecting the airport to downtown. Taking a taxi will be faster, but more expensive. The exact travel time for either buses or taxis depends on traffic and time of day.

Prefer to fly direct from Guatemala City to Miami?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Guatemala City La Aurora to Miami.
Find which airlines fly direct from Guatemala City La Aurora Airport to Miami Airport, which days they fly and book direct flights.

Direct departures

Guatemala City La Aurora to Miami

Monday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Tuesday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Wednesday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Thursday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Friday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Saturday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Sunday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

See more direct flights

Direct returns

Miami to Guatemala City La Aurora

Monday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Tuesday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Wednesday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Thursday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Friday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Saturday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

Sunday

American Airlines, Avianca, British Airways, +2 more

American Airlines, Avianca, +3 more

See more direct flights

Reviews of the top 5 airlines serving from Guatemala City to Miami

 
See real verified KAYAK customer reviews for airlines flying from Guatemala City to Miami. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Guatemala City to Miami? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.5
Copa AirlinesOverall score based on 1474 reviews
6.8Entertainment
7.4Comfort
8.1Crew
7.8Boarding
6.8Food
Airline reviews

Did upgrade, travel in business it was great (more room I could sleep)

10.0 ExcellentAna M, Jul 2025FLL - PTY
Read more Copa Airlines reviews

Did upgrade, travel in business it was great (more room I could sleep)

Had to go through security at the gate again. Had to take off shoes and go through the whole thing again even though we have global entry. They asked us to check in items bought at duty free during our layover and since we checked our luggage at the original departure airport, they forced us to check in a small backpack. None of this ever happened with other airlines. In addition, no vegetarian food option and no snacks during a 7 hr flight. Luggage limits are unusually small. This is unacceptable. Will NEVER fly Copa again and will tell friends and family to avoid this airline.

Seats not reclining, no vegetarian food option, no snacks. 7.5 hr flight should have been more comfortable. Luggage limits are unusually small. Will never fly Copa again and will tell friends and family to avoid this airline.

We paid extra with copa for seats near one another The plane was changed and we lost our seats We were all Separated. We have not received a refund for our seats despite emailing and calling.

Tell people to remain in their seats during the meal/beverage distribution. Enforce boarding by group numbers. No one was checking. Tell people to turn their electronics speakers off. Bigger cups for drinks.

Placed us in the last rear row of the plane so could not recline seats because of the rear wall, and also made it more of a tight space when the passenger in front reclined their seat. While understand seat assignments, every passenger should be afforded a reclining seat. The odor control scent from the restrooms was overwhelming strong. My wife and I could not deal with it, and she suffered a terrible headache as a result. I kept getting hit by the crew since I was on the ilse seat. No apologies, nothing. They made me feel like I was supposed to take the beating for a 3 hr flight.

We were in transit from Lima (flight at 1.10am) and we were in stand by in our flight from Panama to Washington. We wait from 4.30 am to 18.30pm in the Airport. The company give us 2 x 15 dollars for eat during the day and a personnal travel voucher of 400 dollars each. Do they buy food one time something in the Airport ??? And one of us live in France so the voucher is not usable. More than 24 hours travel !! And our place were near the toilets, with 8 children around us. The boy behind my seat stamped his feet on my back all the flight. Really Wonder full ! So we are totally unhappy with our travel. Thanks Copa Airlines....

It would have been better if they don't separate families in seating. We were seated in the aile row in the middle of a family of four. It would have been better if they they seat the family of four together than separated.

I upgraded myself to Business Class at the last minute so I had a DREAMS window seat. Seeing as I've never flown Business before everything was novel and fun for me and it made the 7 hour flight much more enjoyable for sure.

No headphones given for inflight entertainment. I missed my flight from the previous day and the customer service agent tried to extort an additional $100.00 US from me for missing my flight. Really?!

This flight never occurred because AA couldn’t get their act together.

Flight was good & early meaning the gate was changed. With gate change there were no wheelchairs & the gate attendant left without making sure wheelchairs were coming to the changed gate. I had to go to another attendant at another desk to get this done.

The flight crew were friendly and attentive. Food was good and they passed out ice cream and drinks awhile after Lunch was done. The ice cream was a nice treat! I found several movies to watch during the flight. There was many movies and tv shows to choose from. We flew Premium economy and there was enough leg room to be comfortable. The seats were also comfortable. I would fly AA again if the airfare isn’t expensive.

The pilots are always hauling in the sky. No issues with boarding only problem was layover was shortened too much by weather but luckily the next flight was still boarding and did not missit

During service there was a garbage/beverage spill near our seats that never was cleaned up. On a relatively short flight when we’re fortunate enough to actually have in flight movies available, the flight attendants pitching the AADVANTAGE credit card shouldn’t talk for the last 10 minutes of the flight so that we miss the end of the movie.

The boarding was pretty easy. However, the first class seats are not lay flat as other airlines (like JetBlue) has and therefore sleeping was a challenge.

Would have thought that they would gas up plane before everyone got on board

The flight was late and we missed this connecting flight. American Airlines refused to put us anywhere for the night for their snafu. We had to find our own accommodations in Miami, and it was expensive for a crappy hotel.

Free wifi was available, but only some time, being at least 30 minutes into the flight. it would have been better that an announcement had been made about the delay.

We were not offered anything to drink in business class during the boarding process.

It was horrible. My experience with Avianca. I didn’t know it was Pakistan international Airlines but anyway, whatever it is it is bad horrible you guys need to upgrade everything in those planes. And you guys charge $130 for a carry-on did they wanna let me in with my carry-on that I travel everywhere with the luggage you guys are such a dog thank you

why did we have to go through security mid flight

Boarding was excessively slow. They do it by groups in a way that it doesn’t make sense. After business class , ppl that need assistance and any other priority group they should have ppl board from the back to the front. First rows 20+. Then 15+. Then 10, etc. having ppl sitting in the back board last makes no sense. The libe backame long as soon as ppl on rows 10 or so where told to board. The line went all the way up the ramp and tunnel for 25 mins.

Seats are very tight even in Plus, no complimentary snacks or beverage

I receive a service for what I pay, so it is fair.

i think the flight was late because they were so strict about measuring everyone's personal items to try and charge them $119. It was really petty and made us late.

A few years ago long flights 6 hours or so used to have video screens and they offered ear phones. The food cart used to come and drinks. Now absolutely nothing. Avianca is as bad as Spirit Airlines. Avianca will now be my last choice when booking my next flight.

Terrible, We had to stay in Bogota for two days due to weather but the airline did not provide for the same day flight. Only two days later

We did not know about the bag fees until check in. They are way too high. It’s insane. We also had a huge delay and everything costed extra which was very annoying.

Boarding was somewhat confusing in that the wrong messages were being displayed at the gate. It was somewhat annoying that I got off one flight and straight onto another (from the same gate), but in between they re-checked my hand luggage and made me get rid of my water (which they charge for on the plane). I was sitting in their 'Plus' seating, but the leg room was still too small to be able to sit square. The food options on the flights are pretty cheap quality (but not price). They got me from 'A' to 'B' on-time and for a relatively good price, but the experience itself was below average.

The air fares are good, Charging me for every single thing 😩

I didnt take the flight because your company booked it through a scam agency called airline assist. There was no flight. You guys suck.

I am very happy with my experience with Spirit Airlines. Both flights were on time. Boarding was very pleasant. Crew was very nice. Flights were amazing and we even arrived earlier than the schedule time. I am hoping Spirits keeps on having non stop flight from Ft Lauderdale to Hartford for many years to come.

you guys canceled my flight last minute and lost my luggage.

Didn't like size of seats. Found charges for checked luggage and carry on too high

Great! We boarded on time! Everything went so smoothly! The flight was so smooth

Prepaid for 1 bag but my prior airline did not provide it to me in time to check it with Spirit and I could not get my $75 refunded.

Plane delayed which seems to be the norm with spirt. Everything is an up charge. I had to pay an additional fee because I was late getting back to my car. Will never fly spirit again

It was horrible. We were not allowed on the flight by spirit staff at the gate during boarding because I had a guitar. The same guitar I had at check in which I paid for and they said I can take it on the plane. We missed our flight, lost our luggage, and had to pay another $900 to rebook flights. Worst travel experience ever and spirit staff are the worst staff ever.

My experience with spirit was terrible. Customer service was terrible. Flight got canceled abruptly with no accommodations made for the inconvenience or any sort of help. I was unable to rebook a new flight.

2 hour delay due to late plane, wrong size plane causing overbooking, and people getting off and on the plane after boarding was completed.

Since you have to pay for overhead bags then they shouldn't be running out of space and asking individuals who paid to remove stuff from the overhead

Book with frontier airlines with the mentality that they'll cancel your flight, kick you off and lose your luggage. Anything besides that is a win. Compare prices with other airlines (to include luggage) and if frontier is still worth it, book it but know all of their policies.

You get what you pay for nothing essentially but a hard uncomfortable seat that doesn’t recline and kids screaming all around you and chaotic boarding and limited check bag weight allowance when compared to other airlines

Not very good. Paid in excess of $400 for assigned seating for my family and that was not provided. I want that money back.

I chose the seats when booked the flight and paid for them. However after checking in I found we were assigned different seats!

It was a no frills flight. Would have liked to be able to charge my device

Seats were extremely uncomfortable and it was very hot on the plane.

Since they are a budget airline, I wasn’t expecting too much but they did some things well. They were on time, the plane was clean, boarding was fairly straightforward and the staff was cheerful and friendly. The only downside was comfort. The seats were fairly hard and after a 2 hour flight your rear end is not feeling so great. Maybe a little more cushion in the seats, Frontier!

Check in at Philadelphia international was absolutely terrible! I fly 2 to 3 times a month and avoid frontier at all cost and will never fly Frontier again! The night before travel, I tried checking in however, the app was giving me an error, so I went to the desktop, which instructed you that you need to use the app. The next day I presented at the check-in gate after trying at least a half dozen times prior to getting into the airport and continuing to getting the error in the app. I actually had rebooted my phone numerous times and reinstall the app just in case. My phone is only one generation older than the current model. It has no problems completing a frontier flight purchase or any other app issues. There was only three frontier employees working at check-in and a huge line while I was in line I continued to try and check in via the app. As I approach the desk, I was dreading dealing with the agent. He was extremely unprofessional, anti-semantic & very ignorant, and mean to the people in front of me, as well as the people who ended up being behind me. He literally told people “Man I don’t care bout y’all” in his native dialect! Maintaining my composure I approached and explained the situation. To which he replied, you’re gonna have to pay then! I don’t understand. It’s an issue with their app not allowing me to check in! Not my issue! He told me if I pay cash it would be $15, $25 if I pay credit card. I don’t understand a $10 difference for paying with a credit card? I am completely cashless so I continued to try using the app to avoid the $25 fee, Which I still don’t believe that I should be responsible for since it was Frontier’s technical issue!!! I continued to check in via the app a couple more times after he verified I was doing everything right he proceeded to continue to belittle the people behind me. Yelling at them saying I don’t care about you people! I cannot believe that this is the way that businesses would treat its customers! Unfortunately, the black mail with dreadlocks did not have a name tag all he had was a frontier sweater on! For the $25 fee that I ended up getting charged on my credit card. I should’ve just booked originally with Spirit or any other carrier! I have no problem paying fees that I should be responsible for, but when it’s due to a technical failure of a company, the customer should not be responsible for it! I cannot believe that it’s not frontier going out of business!

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