Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Las Vegas
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Scores according to KAYAK customer reviews
Cons: "No ear plugs offered and my iPhone jack didn’t fit."
Pros: "Plenty of room."
Cons: "Heavier snacks."
Cons: "Delayed flight planning - would have been nice to delay the flight before boarding."
Pros: "I never boarding this flight."
Cons: "Better communication skills."
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "4 hour delay"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "Great flight"
Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "The pilot was a Daredevil"
Pros: "This was a much bigger plane so my comfort lever was better."
Cons: "The landing was somewhat frightening."
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Cons: "Too many announcements"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "It was whatever"
Cons: "Rude staff"
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"
Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "They offered water and snacks It was quick"
Cons: "Was ok"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Pros: "The flight attendants were nice and polite!"
Cons: "My cell phone needed a charge but I did not realize that at my feet was a place to plug in a USB cable! This is great to have, when this is available it would be great to let the passengers know!"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "We landed safely and the flight was smooth"
Cons: "My flight from LAS to LAX was excellent, it was a larger plane , full and was able to stretch out. I would love to fly American Airlines more but flight times for my destinations are not always the best."
Pros: "Crew was amazing, seats were comfortable. Only negative is out of your control - bad weather in DFW held up departure 5-6 hours. Much of that was on the plane, but crew kept us notified. We had to return to the gate and wait another couple of hours. Awful trip, but not your fault. What I was surprised by was no comp hotel, and the discounts were not rally good discounts."
Cons: "Most of my issues were ATC problems, not AA. The AA personnel kept us informed, etc. The one thing you can control is hotels if delayed to the point of missing all connection until the next afternoon. I understand not compi9ng BUT, when google maps shows better rates at local hotels than your "discount" program, that's sad."
Pros: "Great crew"
Pros: "Yes everything was great"
Cons: "Nothing everything was great"
Cons: "No gate when we landed."
Cons: "My luggage was destroy one of my luggage"
Pros: "Good flight"
Cons: "Gin availability"
Pros: "The crew was nice"
Cons: "Pilots showing up on time. The flight was delayed 3 hours not due to weather or mechanical issues. Then they boarded us on the plane, let us know it was delayed 1.5 hours, then back onto the plane at that time, then waited another 1.5 hours to leave. Unacceptable. I missed my work meeting from this."
Cons: "If we had access to the WiFi to watch shows earlier like United does, that would be nice."
Cons: "Better entertainment"
Pros: "Nothing really"
Cons: "The seats"
Pros: "On time everything"
Cons: "More refreshments"
Pros: "Overall clean and comfortable"
Cons: "A coffee or a snack"
Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"
Pros: "Convenient without problems"
Cons: "American has no respect for their customers. Counter agent NEVER called group nine to board, then got on the loud speaker and said, “final boarding call, doors will close 30 seconds after the end of this message.” Wha? Poor customer service..."
Cons: "Same airplane"
Pros: "We took off and landed safely."
Cons: "Felt very low budget and cramped."
Pros: "The crew was nice"
Cons: "Flight was delayed"
Pros: "Not much"
Cons: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."
Cons: "Took. For. Ever. To board. And. Bagage took. Long. Time. To arrive. ."
Pros: "Comfortable and on time"
Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"
Pros: "All good"
Pros: "I loved everything about this airline!"
Cons: "Sorry, I have no complaints!"
Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."
Pros: "Good preferred seat."
Pros: "On time."
Cons: "The door team was all over the place creating a chaos at the time for boarding the plain. I've notice several people in front of me were complaining due to the boarding dynamics. (Not smooth boarding)"
Cons: "Always delaysd"
Pros: "Had a airline steward named Scott that was very pleasant and nice all throughout the flight."
Cons: "The plane was late/delayed going from Dallas to Colorado and the plane going from Colorado back to Dallas was late/delayed as well ."
Cons: "Being led to pay to select seats on flight that was only 50% full"
Pros: "Staff was helpful. Trip was on time"
Cons: "I wish the aircraft was able to show movies."
Pros: "everything went smooth"
Cons: "Forgot to give me my drink"
Cons: "Worst staff never flying with this airline again"
Cons: "Delays I missed work Delayed three hours"
Pros: "It was last minute booking, I was balky for the price and the overall experience was comfortable."
Cons: "They forgot to get my coffee but it's nothing major plus we were about to land in 30 mins or so"
Pros: "Direct flight"
Cons: "Delayed 2 hours, gate changed, no free food"
Pros: "Was about an average flight for domestic travel."
Cons: "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."
Pros: "Absolutely nothing"
Cons: "This airline was extremely disrespectful and treated us like animals after cancelling our flight ..."
Cons: "Flight was delayed and then cancel altogether. No vouchers provided for the inconveniences."
Pros: "Not much."
Cons: "Cramped seats; no on-flight entertainment. Boarding was unorganized. Overhead bins packed to overflowing."
Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."
Pros: "This was my first time flying out of South Bend and I loved the smallness of the airport and the option to take a direct flight to Vegas to cost family. No long lines and crowds made it easy to social distance."
Cons: "I would have liked it the seat reclined slightly or had the adjustable headrest so my head wouldn't flop back and forth while I took a nap."
Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "Crew was nice"
Cons: "Leg room"
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Pros: "Crew was nice and efficient."
Cons: "Check in counter needed more help-line very long"
Cons: "They charge $50 for a carry on bag!!!"
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "The crew was amazing"
Pros: "The gate agent was amazing and super helpful."
Cons: "Seats are tight and not very comfortable."
Pros: "LEFT EARLY ARRIVED EARLY PERFECT"
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Cons: "Bags charge for 105$"
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."
Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."
Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"
Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Cons: "Not to be helped, but was a bit bumpy."
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Cons: "The flight got cancelled - trip had to be completely rearranged."
Cons: "Delayed 5 hours!"
Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."
Cons: "Two out of three bathrooms out of order"
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"
Cons: "Muy mal aerolínea"
Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."
Cons: "everything was poor"
Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."
Pros: "STS ground crew waived goodbye. Love a small town airport"
Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"
Pros: "It's a budget airline so don'texpect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."
Pros: "Time of travel"
Cons: "No leg room"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Pros: "Pilot was admirable"
Cons: "Keep on doing what u r doing"
Cons: "My luggage is all soaking wet. Horrible."
Pros: "Nothing. At all."
Pros: "Absolutely nothing!!!"
Cons: "I’m still sitting here in Chicago in the plane (of my rebooked flight) waiting to get back to Vegas!!! I paid damn near $1,200 and I didn’t get what I paid for!!! I am accruing more costs and missing out on pay from my scheduled work day (today!!! Because I was supposed to be back last night!!!)"
Cons: "Smooth ride"
Cons: "Major delays. No service."
Pros: "the service"
Cons: "the server"
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "On time"
Cons: "Boarded in, then boarded out. Told aircraft was not inspected then delayed by ~2 hours due to bolts loose in a wing plate despite brand new aircraft"
Pros: "Everything !!"
Cons: "Not applicable ........................................... ..............."
Pros: "Staff was pleasant, decent movies overall."
Cons: "I can't eat mushrooms. Both meals had mushrooms (3 out of 4 entrees) and it wasn't always obvious which ones. Additionally, the second meal with seafood or pasta, the pasta obviously had mushrooms so I chose seafood, even though I don't like most seafood. Mushrooms all mixed in with the seafood, so I had to pick them all out. Also 2 of the accompanying sides had mushrooms. Do they have a mushroom fetish like Cheesecake Factory? Need more consideration for people who may have varying food requirements that are unavailable to address during the booking process. I know you can't please everyone, but why overuse an ingredient that has a relatively low appeal to potential passengers? Will try again, just hope they can use similar customer service in their food preparation as they have otherwise."
Cons: "No Food"
Cons: "Navigating thru channels was challenging."
Pros: "On time"
Pros: "Arrived on time."
Cons: "Boarding gate attendant very unpleasant. Non-existent service on board. Wifi stopped working after an hour and since the entertainment system uses the wifi - so did the entertainment system."
Cons: "No one can help me , not too happy about it"
Cons: "Our emotional support dog was not allowed despite willing to pay $125 fee. They told we did not have the kennel. Other airline no problem."
Pros: "All staff were great"
Pros: "Not much"
Cons: "Comfort was non existent"
Cons: "No accommodations for those with medical needs. The stewardess was rude"
Cons: "Was told i could bring essentially nothing and then had an entire row to myself and there was TONS of overhead storage available. Just really nickel and diming these days."
Pros: "Let us sleep without disturbing!"
Pros: "I would like to give a rating lower than zero for this airline"
Cons: "Time on planes"
Cons: "Delayed departure again"
Cons: "On board service!!!!!"
Pros: "Smooth ride"
Cons: "No real complaint"
Pros: "Clean. Punctual."
Pros: "The staff were proficient and friendly. I greatly appreciate that the first checked bag is free!!! Main reason that I choose United is because of baggage allowance. Thank you"
Cons: "Too cold.... It is no possible to be in this temperature!"
Cons: "Everything was bad!!!! With a lot of delay"
Pros: "Flights were on time. Always a plus! Attendants were awesome"
Pros: "Friendly and caring staff. Quick and prompt boarding process."
Pros: "Didn't have food"
Pros: "Plane was on time"
Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."
Cons: "Horrid service. Don't work with customers, abysmal overall."
Cons: "Same as first leg of the trip"
Pros: "The messages updating ( gate change, delayed and revised date if departure , Ext.) is regarding the trip Is awesome."
Cons: "Very delayed"
Pros: "Very good"
Cons: "Hope is on time not delay 1 hour that’s all"
Pros: "Not much on this flight to like."
Cons: "Crew to have better attitude."
Pros: "Not one part."
Cons: "They plane broke down and I understand that...frontier employees being rude to us when we asked for updates I do not. There were loud and obnoxious people on the flight that the flight attendants did nothing about. Overall terrible flight."
Pros: "Modern planes. Good on board crew."
Cons: "2.5 hour delay, no explanation why."
Pros: "I got the same seats with my kids"
Cons: "That I missed my flight back to Denver and had to pay for a new flight for the next day"
Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"
Pros: "Squished accommodations"
Cons: "Late 2.5 hrs"
Pros: "Pilot was great, one of the smoothest flights and landing we've ever had ."
Cons: "Everything was good until the last flight from Denver to Las Vegas. They let us into the bridge but did not let is into the plane for a while because they just finished cleaning it and was waiting for maintenance to fix a broken chair, which made us stand and wait on the bridge. They should've just waited to let us in until the plane was ready instead of stocking us into the bridge.Additionally, as I was leaving the plane the one of the crew member was arguing with a customer, which could've been handle better."
Pros: "The crew were great! Easy booking and check in."
Cons: "We were stuck on runway because of mechanical problems for 45 minutes and would have rather not have boarded until things were fixed. I however appreciate being safe, and didn't mind waiting, just would have preferred to not be stuck for 45 minutes on the plane. Also, I am not a fan of your carry on luggage and seat fees. After adding all the fees up with the cost of the ticket, it might be cheaper for me to fly another airlines in the future."
Pros: "Over all very good!"
Pros: "Flight was short, fast and on time"
Cons: "It took a long time to deboard after landing. Too many surprise charges i.e. - (seat selection, carry-on)...not a good feeling!"
Cons: "Explanation for cost saving options were vague for me as a first timer on Frontier. When I was told about the special plan I couldn't maneuver through reducing my total price. I finally gave up and paid the nickel and dime list of add on fees. I felt cheated and violated. I thought it was sort of bait and switch. Now I'm not incentivized to give up the usual main airlines. Present cost savings up front-I choose and feel good about getting a deal and become loyal."
Cons: "Seat confusion, pay for every thing else aside of the flight itself"
Pros: "The online price."
Cons: "All of the hidden fees."
Pros: "Crew was awesome!"
Cons: "Had to pay for each of my bags! So much for a cheap flight. I could have flown First class on American for what I just paid"
Pros: "Awful. The ground crew and the plan crew were not in-sinc. The jet way was a least 10 inches below the plane door. The stewards crowd was surley. The plane was late leaving for unknown reasons. The whole passenger group was held up waiting on the two person clean up crew to empty the trash. No one seemed to care about the passengers."
Pros: "Amazing service given and arrived quicker then expected."
Pros: "Helpful crew. I opted to not pay for my seat selection. I ended up 2 rows from the back and I get travel sick. I asked if it was possible to move into an empty seat further up. Before take off the flight attendant came and got me and moved me to the middle of the plane. I was super grateful and impressed tbat they remembered and helped me out."
Cons: "We were delayed 2 hours taking off. Our already later arrival at 11pm was not 1 am. Kind of a drag. There was weather in the area so not really their fault."
Pros: "Boarding was quick and easy"
Cons: "Delayed grting back.. sitting waiting for a gate to open up"
Cons: "Cost of original ticket was very misleading. Frontier is good if you have no baggage"
Cons: "They lost the full planes worth of baggage at the arrival in Denver, we waited over an hour and a half for the luggage, while other flights arrived, got their bags and left. Attendant kept coming over the intercom saying they were looking for the bags from our flight. Once on the plane and the doors shut, passengers were not allowed to move to an empty row, because they said we did not pay for other seats in coach, so had to sit cramped in seats while multiple rows were empty or had only one passenger for the 3 seats."
Cons: "I haven' flown on Frontier for a while and I was shocked at the lack of comfort and service. The seats were like sitting in a lawn chair. The lavatory are was like squeezing into a small broom closet, I am tall and slender. The leg room was a joke too. I will give my business elswhere."
Pros: "The newer plane"
Cons: "The delays, employees that didn't seem to care. Charging for everything."
Pros: "Nothing. Horrific airline and flight."
Pros: "Absolutely nothing."
Cons: "Frontier employees wouldn't let me on plane. I arrived to check in under 45 to take off, so they printed my boarding pass for the next flight. I was able to get thru security, and to gate while they were still boarding! They wouldn't allow me on the flight I booked!"
Pros: "Great service"
Cons: "I don't like Airbus airplanes. I think they are cheep airplanes. You got ok because it got me here"
Pros: "The flight crew on plane was great."
Cons: "On my flight to Denver, was never mentioned on anything about paying for my carry on. But on the way back to Las Vegas. They stopped us and was very rude about having to pay. Using the "they should have charged you the first time" I think its crazy to be charged for a carry on, if they charged me one way and not the other then i feel someone was not doing their job. But it was how rude the lady manager was when I also only had cash on me. They wanted to charge me an extra $5 to go do a pre paid card. this was 20 mins before flight left. They must get on the same paid either charge both ways or no way. especially $60 per bag"
Cons: "No in flight entertainment. Dislike being charged for bags."
Cons: "Haven't even gotten to Vegas!!!"
Pros: "Hard to come up with anything honestly."
Cons: "Service at the gate was unprofessional. Customer service rep was arguing with crew members and pilot. A family of five were all separated throughout the plane and asked if there was anyway they could sit together. CS rep just shook her head and said no. Ultimately I offered up the seat I paid for so the mom could be closer to her kids and ended up sitting in the back of the plane in a completely empty row. Could the rep not have looked it up and seen there was an empty row and made accommodations for this family?? I shouldn't have to be the one looking out for YOUR customers. They don't pay my salary...they pay yours."
Cons: "That when I got my luggage back it was super damaged. I have put in a complaint to the airline about it."
Cons: "These were the most uncomfortable seats I have ever been in.."
Pros: "Had 1 carry on which I paid for at airport You had no one to help when automated equipment failed Consequently was charged twice for 1 carry on!"
Pros: "Flight was on time"
Cons: "I got a seat at the back of the plain in the middle of 2 other people and I didn't feel very comfortable but I also didn't want to pay for a better seat ($25-50)"
Pros: "Got home."
Cons: "seating, paying for everything including luggage and no luggage when arrived."
Cons: "Connecting flight missed it by 10 minutes."
Pros: "The attendants were very capable"
Cons: "They made me check my carry-on charged me $30 for or $40 to carry it on."
Cons: "Couldn't get a glass of water to save my life."
Pros: "Not Much. Miss the old Frontier"
Cons: "Hidden Fees - Charges for luggage, Carry On, Drinks, Snacks, assigned seats, charging for seats that recline. $88.00 round trip fair turned into $200 Surprised they didn't charge to use the restrooms Uncomfortable - worst seats ever Will never fly Frontier again if I don't have too. Sad to see a good airline that has been bought out and ruined."
Cons: "Both flights delayed, return 31/2hrs....10 $voucher that we couldn't use on the plane and expired 20 min. After we got off. I will try to avoid Frontier in the future Stop nickel and dining customers at every option!"
Cons: "They suck"
Pros: "I hate the nickel and diming of frontier airlines."
Cons: "No reclining seat Charge for carry on No entertainment food very limited and overpriced"
Cons: "0 leg room, pay for food, 0 entertainment. Solid performance again from frontier."
Pros: "Same as above. Same as above"
Cons: "left hour late not weather related just poor planning once arriving were told to leave the terminal we arrived at to retrieve luggage which was wrong so after midnight had to wait about 20 minutes to return to original terminal to retrieve luggage so terrible experience with frontier!!!"
Pros: "Not flying frontier to Las Vegas there are no flights available"
Airlines flying from Colorado to Las Vegas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Las Vegas
Masks required on board, masks provided on flights from Colorado to Las Vegas
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Las Vegas
Testing for antibodies, testing for symptoms for flights from Colorado to Las Vegas
Waiving of change fees. Search flexible flights from Colorado to Las Vegas