Booked through Kayak. Confusing because paperwork says Alaska Air but I was flying American. I understand subsidiaries but you need to be informed as the airlines are at different terminals. The flight was great. That ticketing glitch was bad.
Flight was on time, crew was friendly.
Movie was the only positive side of the trip. Cramp seats.
Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce.
They ruined our luggage and grease all over it
Our luggage was ruined and our stuff inside in bubble wrap was smashed to bits!
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|Flights Arrive in||Jacksonville|
|Flights Depart from||Columbia Regional|