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— Michigan
Dec 31 — Jan 71
Round-trip
1 adult
Economy
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Sat 12/31
Sat 1/7
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Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $89 |
Average price round-trip | $665 |
Good deal round-trip | $86 |
Good deal one-way | $50 |
Best time to beat the crowds with an average 7% drop in price.
Most popular time to fly with an average 22% increase in price.
Flight from Hartford Bradley Intl to Detroit Metropolitan Wayne County
(avg. price over the last 2 weeks)
or less
or less
FAQs for booking flights from Connecticut to Michigan
Top 5 airlines serving from Connecticut to Michigan
Scores according to KAYAK customer reviews8.3
SouthwestOverall score based on 15291 reviews
8.6Boarding
8.3Comfort
8.9Crew
7.9Entertainment
7.7Food
Nothing - super nice staff
Poor and incorrect information regarding departure and arrival times. Waited 75 minutes for baggage in Tampa.
Flight was delayed for an hour. It is not good especially since it was scheduled to arrive at 11 pm and then it turned out to be 12:00 am
on time. organized.
Late by 2 hours. By the time we reached home, it was 12:40 am and had to pay a fortune for Uber
Cons: "Retrieving bags was slower than normal."
Cons: "Too many people, no social distancing. I felt unsafe."
Cons: "Very nice and comfortable flight, my only priority is being able to have legroom and that was available"
Cons: "They could have let us on the plane. We got the email. Threw out our food and ran across the airport with 10 minutes before takeoff and they refused to let us on"
Pros: "Fast"
Cons: "N/A"
Cons: "Healthier snacks would have been nice."
Pros: "crew were all pretty good. wait time and connecting flight and little delays. thank you"
Cons: "continue to be pro-active in notifying customers of flight changes. thank you"
Pros: "The crew was great."
Cons: "Nothing."
Cons: "Seats are so small on Southwest a normal human being cant sit comfortably"
Pros: "The crew was great."
Cons: "Flight was late to depart."
Cons: "N/A"
Pros: "The crew.....always the most valuable asset a company has!"
Cons: "We have a known traveler number, TSA precheck, and yet SW did not include this info on our boarding passes.....we had to use the normal tsa security lines. The info is in our SW rewards accounts."
Pros: "Efficient boarding process"
Cons: "Crew-"
Cons: "super late"
Cons: "Free!"
Pros: "Great crew. Nice gate signage"
Cons: "We were delayed."
Cons: "After a 5 hour delay they sit us on plane and for an hour because they don’t have their paperwork. This is my second flight this week on southwest. Both 5 hours delayed. No fun. Not cool."
Cons: "5h delay"
Pros: "Quick boarding. On time. Safe flight."
Cons: "Nothing."
Pros: "No issues. No surprises"
Pros: "No problems. Ease of the whole trip"
Cons: "Nothing really stood out to me an outstanding trip"
Pros: "The crew"
Cons: "What food...did I miss the dinner again? Darn!"
Pros: "I am disabled and everyone was so accommodating and pleasant!"
Pros: "Everything was perfect."
Pros: "Our flight attendants were very nice and made the 1&1/2 hour delay much more tolerable. We were even comped our drinks, which was nice given we didn’t arrive until after midnight."
Cons: "The delay, while not outrageous, was a pretty big inconvenience."
Pros: "Boarded flight a little earlier arrivived in Vegas early with no issues."
Cons: "No TV'S on plane. Small issue"
Pros: "The team was very nice and entertaining. Helped ease my nerves."
Cons: "NA"
Pros: "Ticketing agent was fabulous! She could see my daughter has special needs and added preboard to our boarding passes without me asking."
Cons: "3 in a row seating is just not comfortable when it’s not your own family or travel companions. While the flight was uneventful, it’s anxiey building to keep so tensed up and not be able to move or adjust for so long."
Pros: "Due to some technical issue the flight was delayed but the crew made sure they let us know what was going on from the beginning. And kept updating us every 30 minutes."
Pros: "Wonderful courteous flight attendants"
Cons: "Enjoyed the flight"
Cons: "The crew was fine enough, the plane was late, the bathrooms seemed as though they had not been cleaned since the last flight, landing was rough."
Pros: "I really like how my bags fly free. No hassle....very peaceful and professional airlines...By far my favorite"
Cons: "N/A"
Pros: "Southwest is now my favorite airline. They have the best crew ever and they got the process of boarding downpack."
Pros: "Plane crew were efficient and friendly but not imposing. Orderly boarding process and announcements during boarding regarding seat and storage availability was helpful."
Pros: "Quick flight, good sevice, friendly attendants. Southwest continues to deliver excellent value with their airfare pricing. The early bird check-in was also a worthwhile upgrade."
Cons: "We left 20-25 minutes late with no reason given by the flight crew. I know that sometimes its out of their hands but it would have been nice to know something about our delay. With that said, once we were airborne we made up most of the delay time in the air."
Pros: "What is you're not that you like about this Airline. They take care of you when you are up in the air. Nice quiet Cruise are excellent"
Cons: "When I book the flight it was supposed to have early bird booking on both going and coming. I got three out of the four because the rep didn't book it right and on the day of the flight I had to call Southwest and the first person I talked to didn't want to be bothered and I asked for his supervisor and she told me to talk to the check-in desk at the airport and they helped us out a lot. That was five star service"
Pros: "Ease of boarding and cheap fare"
Pros: "Seat selection process"
Cons: "Flight delays - this same flight was delayed last year as well : please get your plants to take off on time if you want business people using your airline. We need to count on your schedule"
Pros: "Everything"
Cons: "No food"
Pros: "Slight was excellent, but seats still so tight on these planes. I got a seat with a little extra leg room, but did not recline. (Exit row). There was no food. They had no peanuts and I settled for a small bag of pretzels. All in all, Southwest did a nice job as usual."
Cons: "Newer plane. Clean and nice."
Pros: "Didn't have any issues on this flight. It took a while to take off, but as the captain stated, it was under the control of ATC, and there is nothing Southwest could have done about it. This flight had a PERFECT landing!"
Pros: "Generous and unrushed"
Cons: "Getting used to the cattle call. Most. annoying thing at Southwest is you get a boarding pass at the gate, and nobody tells you that if you are a first timer."
Pros: "The ease of boarding and not too much time in between flights."
Cons: "No issues ."
Pros: "The stewards- very funny and excellent service. Free checked bags."
Cons: "No peanuts"
on time for the most part (one small delay) smooth process through bag checking to bag claiming.
N/a
FREE WIFI!
Pros: "Peaceful in cabin"
Cons: "Blanket ,"
Pros: "The space between passengers."
Cons: "Nothing it was perfect."
Pros: "Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions"
Pros: "Very attentive staff"
Cons: "I have no complaints"
Cons: "WiFi"
Pros: "Quick, on time flight. That’s always good!"
Cons: "Lead attendant spoke so fast that he was hard to understand."
Pros: "Flight was above average, on time"
Cons: "Nothing really. It was a short flight"
Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."
Pros: "Flight was smooth"
Cons: "More leg room"
Pros: "The crew was great and also the snacks."
Cons: "K a y a k. Booked tickets on WestJet for us, but we were never told that check in and reservation was to be manage through delta so checkin was difficult and we ended up with poor seats because we were not given any advance notice"
Pros: "Crew was nice and funny"
Cons: "The free messaging WiFi didn’t work for me"
Pros: "Great crew. Seat was not too bad."
Cons: "Delayed flight"
Pros: "I liked the wide variety of movies and snacks available."
Cons: "The kid behind me wouldn't stop kicking my seat."
Pros: "Delta’s crew is always the best. On schedule"
Cons: "This was a 2 hour flight, some entertainment would be nice..."
Pros: "That I arrived safe."
Cons: "My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible."
Pros: "New plane with great entertainment arrived 30 mins early"
Pros: "The crew was friendly and we arrived earlier than expected"
Cons: "Seats are too tight and too expensive to upgrade."
Cons: "Compostable"
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Pros: "It was very quick! Great service."
Cons: "We need more food options and a little bit more legroom."
Pros: "Crew was friendly, flight ran on time."
Cons: "Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!"
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Pros: "They were comprehensive and tried to move fast"
Cons: "Delayed flight because they didn’t had the crew ready"
Cons: "Seemed like most everyone is now on Group 1, so boarding was very chaotic and slow."
Pros: "Everyone very friendly and courteous."
Cons: "Snacks are very small quantity and often stale"
Pros: "Easy work trip and with the storms coming in I was able to get out early without fees"
Cons: "Snow storms. Not a fan."
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "On time. Clean."
Pros: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "The crew was very accommodating and the newer plane was very very nice!"
Cons: "no complaints"
Cons: "They said we would get there on time even though we took off late so that what we told our ride. Ended up about 30 minutes late. Did not like that."
Pros: "Crew was good. Flight was early."
Cons: "Poor booking experience."
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Cons: "Nothing!"
Pros: "Who could ask for more?"
Cons: "N/A"
Pros: "Delta auto-booked me so I didn't have that worry once I arrived in Atlanta."
Cons: "Their system gives too-short layovers so any delay at the point of origin means a risk of missing connections. Many people on my flight were worried about connections because Delta delayed our start by over 30 minutes to "change a switch," whatever that means. Then for passengers with short connection times, they should NEVER be seated in the rear of the plane when it takes 20-30 minutes for the rear-seated passengers. Not very consumer-oriented."
Pros: "Brand new plane"
Cons: "The delay on the runway"
Pros: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Cons: "Seats not comfortable enough"
Pros: "Crew was nice and friendly."
Cons: "Plane was not cleaned well from the previous flight and looked dirty from being overlooked for so long. There was garbage in my seat back pocket and the overhead areas all looked dirty as if they were never cleaned at all."
Pros: "Friendly staff. On time departure and arrival."
Cons: "N/A"
Cons: "Flight cancelled at 8:30 p.m. the night before when we were going to bed at the airport. Ability to get rebooked a nightmare."
Flight attendants were great
Because of a mechanical problem, we were deplaned and placed on a new plane. The new plane then had to be refueled while we sat in the plane. In these situations, where refueling was entirely predictable, given the new plane, we should’ve been left in the terminal longer to enjoy its comfort rather than “sardined“ in the plane for a longer unnecessary wait.
The flight was excellent. I have no complaints.
Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights.
Cons: "Good👍👍👍"
Pros: "Nice attendants was the only thing good about this flight"
Cons: "Flight was very late causing problems for connection. Forced to check carryon due to poor storage. Seat instruction were in Spanish. Magazine was in Spanish. This is America and can’t it be in English."
Pros: "They moved me to a more comfortable seat"
Cons: "The smell in the bathroom was terrible"
Pros: "The Captain was well spoken and informative. The entire crew really seemed to care. They were so efficient. All of this happened in white-out conditions, on the Sunday after Thanksgiving—the busiest travel day in history! They were AWESOME. And the gate agents took advantage of 3 people who didn’t show to let my family sit together, which I really appreciated."
Cons: "The flight was great. I just want American Airlines to stop donating any money at all to those horrible, treasonous Republicans!"
Cons: "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"
Cons: "Nothing really needed to be better this time around"
Cons: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Pros: "AA has good in flight entertainment"
Cons: "1+ hour delay, could’ve left on time"
Pros: "Seat seemed smaller than previous flight BDL to MIA"
Cons: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Pros: "The flight was very quick and the crew was very professional"
Pros: "Convenient departure time originally"
Cons: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"
Pros: "The flight crew"
Cons: "Small space. Old plane. Tight seats."
Pros: "nothing good nothing bad, just ok."
Cons: "737 might as well be a cattle cart..."
Pros: "On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda."
Pros: "The flight attendant for the back of the plane was lovely."
Cons: "The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead."
Pros: "Nothing"
Cons: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."
Pros: "Nothing"
Cons: "Everything sucks"
Pros: "When we left the gate"
Cons: "Weather"
Pros: "It works if you follow the rules."
Cons: "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."
Cons: "Still waiting to get to the terminal."
Pros: "Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy."
Cons: "Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service."
Pros: "Great crew, efficient boarding, on time flight."
Cons: "The seats remain too small and the chairback gave my shoulders cramps."
Pros: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Pros: "all around experience was good arrived in Charlotte early"
Cons: "Nothing to really say wasn't to bad to say..."
Cons: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."
Pros: "The headrest entertainment terminals are always a good thing."
Cons: "No space to put a small carry-on bag if you spend extra to get legroom."
Pros: "courteous helpful & friendly crew and really great ground crew too"
Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Cons: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
Pros: "Roomie seat"
Cons: "Made me Put my purse in back of plane"
Pros: "On time, smooth flight, no hassles"
Cons: "Tight space but overall not unexpected"
Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
Cons: "Gate was changed, then flight delayed, then maintenance was required on plane further delaying, then once arriving on an already warm plane, another flight made it to our gate first so we had to sit for over 30mins on an un-air conditioned pressure cooker. It was 80 degrees outside but much hotter inside the plane. Quite miserable. Overall it was over 2 1/2 hour delay."
Pros: "Was on time, flight attendants very nice and professional"
Cons: "flight was overbooked good thing people volunteered to give up seats"
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Pros: "Service is excellent"
Cons: "I didn't like the seats are to small"
Pros: "Perfect"
Cons: "Nothing"
Cons: "Only pretzels were served. Crew was very nice. Friendly too!"
Cons: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"
Pros: "Flight was on time with no problems."
Cons: "The planes were clean but had no phone charging outlets."
Pros: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Cons: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."
Pros: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Cons: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."
Pros: "Got us in a little early. Nice smooth flight"
Cons: "Everything"
Pros: "It was on time. Crew was friendly."
Cons: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."
Pros: "Flight was on time, flight was good. Overall I was very happy with the overall fight experience."
Cons: "Flight could’ve been on time."
Pros: "See above"
Cons: "See above"
Pros: "Left early and arrived early!"
Cons: "WiFi didn’t work"
Cons: "Old plane"
Cons: "What happened to complimentary snacks?!"
Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Pros: "I would love to take off and make it to my destination next time instead of sit in the airport for 8 hours strung along by the employees saying the plane will be fixed."
Cons: "Everything."
Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."
Pros: "On time. Comfortable and smooth flight"
Cons: "Delays due to to weather is not a new thing to worry, but flight delay should be informed early to the passengers so that I should have planned the arrival to the airport accordingly, but I was told just before the gate prior to boarding time and the delay was around 3 hrs."
Cons: "Old flight"
Cons: "Check in was with a new trainee and she was not sure how to put in our TSA - we got sent around to other people quite a bit. Plane was late and we almost did not make our connection in Dulles"
Pros: "The crew was great"
Cons: "N/a"
Pros: "Nothing"
Cons: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"
Pros: "Boarding was quick and the crew was attentive"
Cons: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."
Cons: "No food provided"
Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."
Pros: "It was ok"
Pros: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."
Pros: "Excellent!"
Cons: "Excellent!"
Pros: "Everyone was pleasant."
Cons: "Delays due to staffing issues led to missed connection and 7 hour wait for next available flight."
Pros: "The staff was great!!!"
Cons: "The food needs improvement."
Pros: "The crew was nice"
Cons: "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."
Pros: "Flight was timely"
Cons: "Staff was extremely rude"
Cons: "I'm still here never got out"
Pros: "The roominess of the sets on this plane were excellent and the stewardesses were very friendly and accommodating ."
Pros: "Early boarding for families"
Cons: "Ridiculously cramped bathrooms"
Pros: "I liked that I finally made it home despite all the drama."
Cons: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."
Cons: "Lack of planning. Even though it was specified that I was travelling with a senior citizen. There was a short time between conecting flights. Having my elderly mother having to rush from one gate to other with no assistance whatsoever. Barely making it to the gate on time and luggage getting lost. Still to this time which is around 24 hours later from the flight, there is no response about her bags. Insulin was on checked luggage. She experiencing serious knee pain due to the fast walk from gate to gate. Fast walk being mention since she is old and can't run. Besides that, flights were good."
Cons: "Flight was canceled and both service desk and over the phone customer service took over an hour so I paid out of pocket to rebook with another airline."
Cons: "My flight was cancelled after being delayed a few times. I was offered to be on standby on flights that's were overbooked the next day. The closest airport was 2 hours away with a different airline."
Pros: "Na"
Cons: "Na"
Pros: "I liked the fact another passenger was willing to switch seats so my husband and I could sit together."
Cons: "I didn't like the attitude received from the person at the desk at the gate. My husband and I looked at our tickets and were surprised to see the seat assignments I had chosen when I purchased the tickets were not there and instead the boarding pass said "see agent". She then assigned us seating in separate rows and handed us new boarding passes. No explanation. We looked at them and handed them right back and said no thank you, we had purchased tickets together. She said, "this flight has been oversold" and motioned for the next passenger to step up. This really upset my husband who told her, "Wait, we are not finished discussing this!" He went on to explain to her we purchased our tickets together with seat assignments - Together. She then said if we didn't reclaim them when checking in, 24 hours prior, the seats then became available again. What kind of logic is this?! Ugh! If I wanted to be treated like cattle I would have stuck with Southwest! We. It's back to Southwest for us. At least they are up front with their rules."
Cons: "Very long delay"
Cons: "Didn't make it"
Pros: "It was overall a wonderful flight"
Pros: "Getting home finally"
Cons: "Miscommunication with customer service regarding stand by flights, representatives were extremely rude, spent 7 hrs at airport during departure and 7 at airport during arrival, constant gate changes and that's just to say the least"
Pros: "Crew"
Cons: "The whole services!"
Pros: "The United app was awesome so I could watch movies on my phone during the flight."
Cons: "My first flight was delayed and caused me to miss my next flight which forced me to have to stay over night in a hotel and take a new flight the next morning. I had to pay for all the extra costs of the hotel, taxis and food. It was very frustrating that they didn't hold the plane just a few minutes since there were a lot of passengers ( including myself) who ran to the gate."
Pros: "For all everything was OK"
Pros: "Quick, comfortable, smooth, and pleasant"
Pros: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."
Cons: "The turbulence"
Pros: "Quick short sweet flight"
Cons: "Boarding late"
Cons: "Delays both ways"
Pros: "On timing"
Pros: "Fast boarding, close gate"
Cons: "Tight seating"
Cons: "Was told no flights for two days after flight was cancelled. Then was told we needed to switch airports via taxi on our own. Then switched to Delta airlines where I had to pay another $60 to check my bags."
Pros: "Again friendly"
Cons: "Rough flight and technical problems then had to wait another 45 mins on runway to get to the door"
Pros: "I ended up going through Chicago. My return flight was delayed and I missed the connecting flight and had to stay in a hotel overnight. I am still waiting for the next flight home."
Pros: "On time"
Pros: "30- minutes early"
Cons: "Horrible service in orlando . Super delayed departing and arriving . Luggage was delayed as well . No responsw from customer service neither . Never again"
Cons: "Notices of the delayed flight ahead of time -- no notice was given until the original time of departure, when there was no plane in sight, so everyone was standing around wondering what was going on."
Pros: "Seats are always extremely uncomfortable"
Cons: "The seats are very uncomfortable for a long flight."
Pros: "Crew was good"
Cons: "2 1/2 hour delay cause of computer issues on the plane messed me up getting a vehicle I was buying out of state and couldn’t make kids basketball game"
Cons: "Seats confining, tray tables miniscule, seatbacks unadjustable, complimentary beverages, i.e., water, grudging, reading light inoperative, luggage fees predatory. Oh, and we were sent to the wrong baggage carousel in DTW. A once in a lifetime experience"
Cons: "No soft drinks included with flight."
Pros: "The flight from San Diego to Denver was great, the members of the crew were very friendly and helpful."
Cons: "The flight from Denver to Detroit was extremely late causing a huge delay in the entire process. Once we finally got ready to takeoff, we had to pull in yet again because there were passengers on the plan that weren't scheduled to go to Detroit.. all of these problems are somewhat understandable, but the crew FAILED TO EMPATHIZE WITH US AT ALL. They even made smart remarks about people going to the bathroom when we pulled back in... I feel some of them acted extremely unprofessional and I truly never want to fly with this company again."
Pros: "I like the value."
Cons: "I don't like the fee for carry-on, the seats, the extra cost for beverages and snacks."
Cons: "$40 to check a bag?"
Cons: "Flight was overbooked so they asked people to give up seats. Because of the overbooking, we were delayed in leaving by about 30 mins."
Pros: "The seats"
Cons: "The service"
Pros: "The employees are nice. Always."
Cons: "My flight was delayed 3 hours. And then they lost my booster seat and still can't find it"
Cons: "Every possible thing that doesn't include you putting your self into the seat is charged for. $40 to check a bag. Charge to pick your seat. No complimentary water or snacks."
Pros: "Plain was clean, new. Boarding was good, everyone was friendly"
Cons: "One of flt ttendance did not stop talking a out work experience with previous clients. One was talking about diper they found. One was talking about eye surgery. . TMI Also I m 6'9" it is ridicules I have to pay extra to be semi comfortable in my seat. I had to pay to get more leg room on for. I cant fit in regular seat. Not enuff leg room"
Pros: "Crew was pleasant enough. It would have been nice to have been offered free water on flight."
Cons: "I questioned the mechanical condition of the plane, while still on the ground. The plane made some strange sounds before taking off. Seating space was confining. I did not like all the "nickel and dimeing" while booking flight."
Pros: "The pilots were friendly & competent."
Cons: "My gate was changed with no alert on my phone or at the original gate! I almost missed my flight because nothing was said about the change! Also my seat was changed without my notice or approval! And the flight attendants were not friendly at all! No hello or welcome when boarding, nothing during the flight."
Pros: "Plane was clean and well maintained. Flight crew was terrific."
Cons: "The line to drop off luggage was one of the longest I've ever been in - much longer than any other airline. Flight was delayed 45 minutes, but only found out via email alert an hour after flight was supposed to take off (from original departure time)."
Cons: "No beverage offered. It wasn't clearvfrom announcements that the usual complimentary beverage was not included. Wish I would have known."
Pros: "Organized and efficient boarding."
Cons: "Long line at check in as it is less expensive for checked bags than a carry on."
Pros: "The crew was nice and plane was clean"
Cons: "The seating was very narrow and uncomfortable. It felt like you were sitting on a stadium seat. Also, please provide ALL info regarding EXTRA CHARGES. I was NOT pleased to find out I had to pay an extra $40/45 for carry-ons and checked bags upon check in."
Pros: "Seats are very comfortable."
Cons: "I don't like that by checking in early, I ended up at the back of the plane. I understand you are trying to get people to buy seats but if they haven't by check in, they aren't going to. Early check in should get better seats, not the back of the plane. Our takeoff was delayed by 30 minutes with no explanation. we also had to wait 30 minutes for luggage, again, with no explanation. Others had to wait longer as they got to baggage claims before us."
Pros: "The initial fare seemed reasonable but they charge you for carry on as well as checked baggage big time."
Cons: "When we checked in for the return flight EVERY SEAT had a price tag, and the implicit threat was that your may not be seated together if you didn't pony up."
Pros: "went from point A to point B, that's what I paid for and that's what I got"
Cons: "seats were uncomfortable but what can you do"
Pros: "They maid up 30min air time to accommodate the delay"
Cons: "The flight was delayed 1hr and 30min, because co-pilot was pulled to another flight! The person next to me was so big that he was pushing on me the whole flight, he should have been made a purchase a extra seat!"
Pros: "The crew was very nice."
Cons: "Airlines that hide fees and make you feel like you are getting a good deal. Will make sure I am comparing apples to apples next time. The only way I will fly Frontier, is walk on with NO baggage what so ever."
Pros: "This was a great flight for a great price. It was on time and all went smoothly."
Cons: "The seats are very uncomfortable. I'm 5'4", 135 pounds. The seats are just awkward. There is no way one could nap in one. This is less about their width and more about the angle at which one is forced to sit for hours on end. Overall, however, I've been very impressed with Frontier."
Pros: "Not much"
Cons: "seats tight hard"
Pros: "Average flight, nothing special, nothing to complain about."
Cons: "Late, staff seemed disgruntled, no water offered on either flight and both times were on the plane over 4 hours. Seriously, no water? Sad. Won't be flying Frintiere anymore because the tickets might be cheap but they upsell and charge for everything and the service is not good. The same as Spirit. Sorry guys, you lost my patronage!"
Pros: "The seats weren't terribly uncomfortable"
Cons: "Paying for carry-on. That added $85 to my total cost. What a rip off. Are we not to travel with any sort of luggage now? How ridiculous. I am still angry by that. When you add that cost to the ticket price it was by far the most expensive and not even a cup of water was added as complimentary. Like I said, you won't catch me flying with this airline again. Frontier is blacklisted with Spirit airlines. You only get one chance in this business."
Pros: "Hours and hours of delays both flights. No one giving updates. No apologies. Have to pay for every single thing (extra to pick your seat, extra for every single bag, they give you no snack or beverage, seats do not recline). With all the extra fees it was no cheaper than any other airline out there. And every single airline I've been on has been substantially better."
Cons: "The flight was delayed for 3 hrs. When we reached detroit we need to wait for another 30 mins to get a gate as they have only one gate alloted and there is another one parked there. Alltogether it screwed up my days plans.."
Cons: "I was involved in an uber accident en route to the airport which prevented me from boarding the plane. I called customer service, explained the situation and was told I had to pay $99 in order to be placed on the next available flight. I asked why this fee couldn't be waived due to me being a passenger in the uber and not the driver, and I was told I needed a police report. I've never been more frustrated with an airline than I was with Frontier. Here I was, trying to catch my flight, involved in an accident that I couldn't prevent and was now being told I needed documentation to have this fee waived."
Pros: "3 hours delayed, turning a late night flight into a red eye. Everything else was great."
Pros: "Price, the actual flight itself(flying)."
Cons: "Certain insensitive employees, the enormous price difference from online to face-to-face purchase of bags, needing a gate pass to escort children/loved ones to their gate and not being pre-informed."
Pros: "The actual flight is fine. The leg is just about 60 mins and the price of the fare is the most attractive portion. For $50 RT, there is not much to expect when you fly a discount carrier. What made the trip a bad experience was the return flight, where two consecutive flights were cancelled with no clear explanation to the reason (definitely not weather related). To reach my destination in time, a separate one-way ticket had to be purchased at an alternative near by airport. Frontier is certainly a low cost carrier, but not very reliable to Reach your destination"
Pros: "The quick refund"
Cons: "The flight was canceled due to weather (obviously nothing Frontier could do about that)... Our bags did not even make it to the plane we were supposed to board and were misplaces for a week. Baggage staff was rude and unhelpful."
Pros: "We did not crash."
Cons: "3 hour delay, really no frills, we did get a cup of water (grudgingly)."
Pros: "We landed early both ways."
Cons: "Flight attendants talked too fast."
Cons: "I did not like that I had to pay to check in my bag twice but overall it was good."
Pros: "Affordable On time"
Cons: "small spaces although bigger than Spirit"
Pros: "Cost of flight, on time experience, location of stop."
Cons: "Horrible bag/checking process. It was impossible."
Cons: "We are on delta because we got to frontier line 1 hour and 15 min before flight. Lady proceeds to tell us are gate is closed and we can't get on plane and then ignored us with no answers or help. Proceeded to ask other employees and they were all clueless. The worst service my wife and I have ever seen or had. $616 later we are on are way home .with delta. Ruined are whole vacay and I would pay extra to go with delta."
Pros: "The flight attendants"
Cons: "The screaming kids and babies"
Cons: "We experienced an unannounced, significant delay in boarding and departure."
Pros: "The crew was very helpful and courteous during the flight."
Cons: "The way a certain passenger rushed to get off the plane practically running people over."
Cons: "Flight was five hours late due to maintenance problem. This could happen to any airline, but is apparently not at all unusual for Frontier. They did give vouchers for dinner at the airport, but continued to charge for even water once on the plane. Frontier prices are good, but not worth the hassle to me. I will choose Delta or American next time."
Pros: "The crew was polite and a departure delay was made up with an expedited flight time."
Cons: "You can not adjust the seats and the seats are a piece of plastic with some thin foam with leather. You can figure out the rest."
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