Find cheap flights from Costa Rica to South Carolina

Find cheap flights from Costa Rica to South Carolina

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Boston (BOS)
South Carolina
Thu 12/3
Thu 12/10
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Top 5 airlines serving from Costa Rica to South Carolina

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,206 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Straight flight"
Cons: "None"

Pros: "Crew was pleasant & solicitous. My seat had spacious legroom & was comfortable"
Cons: "Free movies"

Pros: "The seat was nice."
Cons: "Offered water or Orange juice in a can due to a short flight. I may recommend no canned orange juice, due to the quality ingredients and something more freshly squeezed for health benefits. And offers coffee or tea."

Pros: "The communication was impeccable. The flight was smooth and efficient. Everything about this experience, from booking it, to getting home was great."
Cons: "Nothing about thus experience was bad. It was great from beginning to end."

Cons: "Crew could have been just a tad bit more friendly"

Pros: "Flight was faster then expected. Friendly/pleasant crew."

Pros: "Flight rough as we passed over major storm. Great landing at CHS in a stiff wind and we were 20 minutes early!"

Pros: "Not much to like about this entirely unexceptional airline."
Cons: "Everything costs money - food, entertainment, luggage - and far too much at that, which is unacceptable for such a long flight."

Pros: "The seats were comfortable and we had plenty of leg room in economy."
Cons: "For a short flight it was all good!"

Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"

Cons: "U can’t complain with price. I like it."

Pros: "To short of a flight to review. Staff was friendly."

Pros: "Quick boarding and flight was on time"

Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"

Pros: "Extra help was available. I had checked in online, but didn't have the right printout to put in my id holder. The check-in staff at the airport printed out a label for me."
Cons: "nothing"

Pros: "0"

Pros: "Getting to where I needed to go"
Cons: "Stopping the plane to fuel at another airport understandable. But then you ran out of food for purchase on the first flight (I was sitting in the back). Then connecting at LAX was horrible. Everyone had connecting flights. Off the plane onto a bus. then through customs then shuffled outside with no guidance from employees. Finally I found someone to ask bc 15-20 people were around me in the same boat. Where the f do we go we wondered. The employee was insanely rude. I’m attentive and I listen. he was saying pay attention I told you go right blah blah blah. He was literally standing there with his arm out pointing right and never said a word to anyone. So once we figured out to go outside and right we had a stressful ten minute wal hoping we were going the right way. We were! We get to tsa and have to go through screening again. Which is insane bc we just got off a plane. The tsa agent told us this happens everyday with a smerk. On top of her attitude, her and the two other lazy ladies on her line were painfully slow. The other two lines went at least twice as fast(no exaggeration!) made it to gate 66 to find it was changed without notice to 63. Made the flight by two minutes or less sweating from running around!"

Pros: "Service was good."
Cons: "Seats are very uncomfortable, little padding. Flight was over an hour late leaving SJO."

Pros: "Smooth boarding process GREAT! Our 2 cabin attendants were awesome - Jim & Dan. Professional, pleasant, and they were well groomed in their airline attire. Attentative to the first class cabin and individuals too."
Cons: "N/A"

Pros: "Nothing"
Cons: "We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska."

Pros: "Crew and boarding process"
Cons: "No international choice in entertainment and food"

Pros: "Comfort of premium seats. Free drinks and snacks."
Cons: "A little too cold. But I've learned flight are usually cold and went prepared."

Pros: "Flight attendants were super friendly and responsive."
Cons: "They need an internet service that works outside the U.S. The bus ride to immigration and customs is awful."

Cons: "Would love to see more vegan options on the menu!"

Pros: "boarding, staff"
Cons: "all good"

Pros: "My beef dinner wasn't horrible. It was mediocre."
Cons: "Where do I start... even though I booked my flights in late July for this late August trip, and even spoke to a representative over the phone about my dog being my carry on item, they never mentioned to me that my first row seats in First Class didn't allow dogs. I had chosen my seats so my partner and I could obviously sit together, but on the day of my flight(s) is when they decided to change my preferred seat which I paid to reserve and moved me into another row in First Class but without sitting by my partner. We had to get our seats fixed before each flight which should have either been alerted to me in the first place or automatically found us seats together. Also, the First Class check in before TSA was useless, as we had to go through the Assistance line anyway and it added considerable time to my trip. Also, once we were at the gate, First Class didn't even board first, but had to wait after three different groups of people were allowed to board first (families with children, injured people, and veterans). While boarding them with some priority is not the issue it's that first class should go before these, then those special groups, THEN general boarding. What was the allure and advantage of First Class? Once I boarded my flight to Seattle and had finally been approached (in flight) by my stewardess about my meal and drink options, she easily asked others before me and listed their options but with me stared blankly and gave me a judgmental look when I ordered champagne and dinner, something almost every other person before me had said to her. After that, getting service was a joke. I had to press the call button to even get her to come by when I needed hot water for my asthma cough attack, and she never even returned to me so I could continue getting more hot water (that I needed). I felt she was doing this out of racism, as I was one of the only brown people in First Class and as I observed, the only one she singled out for this behavior. Also, the in flight tablet to watch movies had grainy, low resolution and all my films were edited for children (curse words were badly edited out) and I think this is unnecessary for anyone unless they are seated with children. I couldn't imagine paying for that tablet and watching such low quality videos on it at a further extension of that cost. Finally, I was accosted by this stewardess again as we were landing for my dog's carrier bag not being shoved even further under the seat in front of me (bear in mind, I never moved my dog or her bag at any time after I had initially placed her under her seat) and honestly I found that to be pretty insulting and humiliating when all I was doing was sitting there. First Class came with literally no perks other than alcohol and subpar food, which I would not pay that extravagant price for ever again. In fact, it left me with no intention at all to continue ever using services with Alaska airlines, even though I have to travel to Alaska often."

Pros: "Smooth travel. No issues at deparyure of arrival"
Cons: "Nothing to dislike"

Cons: "Arrival in San Francisco from Santa Ana airport at International airport. It was a nightmare for pickup person to citcle SFO arrival arrival terminal 2 to find the paasenger. I took a long time circling the airport many times even though passenger was at the curb site."

Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"

Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"

Pros: "On time"
Cons: "One attendant unhappy"

Cons: "Domestic flight left out of international terminal made getting to the right gate confusing"

Pros: "Not too much...just ok."
Cons: "They need to make people aware that they need to download a movie app before they fly across the ocean. No internet connection for 6 hrs and no way to watch my IPad without the app installed."

Cons: "charged for ipads, wifi didnt work,"

Pros: "The 52 year old airline assistant, who looks about 32 was very nice to us and understanding when she knew we had so much travel ahead of us. She was very nice."
Cons: "So uncomfortable. We had a 25 hour traveling day ahead of us and needed some sleep. It's just soooo uncomfortable and squished. It's painful to sit for long periods of time, let alone try to get some sleep. The girl in front of me adjusted in her seat and totally smacked me in the head when I was trying to lay my head on the table to give my poor back a break. Babies, a lot of babies, and dogs, not good for trying to catch some z's either."

Pros: "Good seat, flight on time. Helpful."
Cons: "Different row calling on board."

Cons: "Was placed on Stand by until the very end and everyone else had boarded. Kids (ages 9 and 4) were all separated from us and each other. Tix bought 6 months in advance, no excuses. Best they could they could do was get me on and next to the 4 year. Dad and 9 year old separated. Get on the he flight and the wifi is down so no on fl Got entertainment. Just really bad all the way around."

Pros: "Great service"

Cons: "It was a 6 hour flight with no meal provided, only two small cookies. It was an evening flight."

Cons: "Couldn't figure out who to talk to about the baggage delay."

Pros: "Nada"
Cons: "Nada"

Pros: "Fast boarding, good food, very friendly crew. Needs a little more entertainment"

Pros: "Alaska Airlines was a great, very friendly crew and pilot. boarding was eazy , and the flight was on time."

Pros: "I was asking for a beverage and the flight attendant scolded me for me voice?! Very embarrassing."

Pros: "Nothing!!!!"
Cons: "I arrived to Costa Rica on a flight from El Salvador, police hold a long line which made a lot of people loose their connection flight including myself. After losing my flight, Alaska did NOTHING TO HELP to get a new flight or get hotel accommodation. Alaska employees showed great disregard for helping stranded costumers that lose their flight even when it was not passengers foul. I will try NOT to flight on Alaska anymore!!!!"

Pros: "I checked in two guitars, both guitars did not reach LAX. I waited at baggage claim for hours. Upon arriving in Nashville in the early morning, I was pleased to see they were waiting for me in baggage claim."
Cons: "I was told that I had to retrieve my baggage in LAX and carry them through security because the airline would not do that for me."

Pros: "Small airplane"
Cons: "No food"

Pros: "N/A"
Cons: "N/A"

Cons: "Since it's a flight that leaves from a Spanish speaking country, announcements should be made in both English and Spanish. I can speak English, but there were some people who can't and I had to translate for them"

Cons: "To be on time"

Pros: "The movie options"
Cons: "Compensation for having waited an hour and a half extra."

Pros: "Crew was nice the flight was smooth and comfortable seats."

Pros: "Delayed, packed, bought a sandwich! Good sandwiches!"
Cons: "Packed and delayed"

Cons: "Food service Leg room"

Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"

Pros: "Choice of Entertainment was excellent"
Cons: "Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight"

Cons: "Left A bag behind in NY"

Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."

Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."

Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."

Pros: "36 minute flight.."
Cons: "Not really much you can do"

Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."

Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."

Pros: "No problems"
Cons: "Takes so long to board plane"

Pros: "Nothing"
Cons: "Everything"

Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."

Pros: "The wait"
Cons: "The screen didn’t change in time"

Pros: "Quick flight"
Cons: "Flight attendant spoke like a robot. Could not understand her."

Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."

Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."

Pros: "Quick!"

Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Cons: "On time, free upgrade."

Pros: "Everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Nothing!!!!!!!!!11111!!!!1111111!!1!!!!!!!!!!!!!!!"

Pros: "Getting off the plane"
Cons: "Boarding was a mess Seats had no leg room Flight attended was a jerk"

Pros: "Good abording"
Cons: "problems with seating assignment"

Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."

Pros: "Got upgraded to comfort class it was comfy"

Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"

Cons: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"

Cons: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"

Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"

Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"

Pros: "Crew very nice"

Pros: "Amazing service!"

Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"

Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"

Cons: "Gate agent not friendly"

Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"

Pros: "They were honest about why we late taking off."
Cons: "Having to wair for them to fuel the plane"

Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"

Pros: "The nice Pilot that did show was a gem!"

Cons: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."

Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"

Cons: "Rough flight and landing."

Pros: "Nothing. Will not take again."
Cons: "Terrible service, inefficient, cancelled flight and announcement was made 15 mins after boarding time. Could've caught an earlier connecting flight out had the airline handled the situation properly. Instead it chose to risk the lives of passengers by hoping a sick pilot would be well enough to fly, however he fainted. Good thing it was not while he was in midair, I would've been a goner by now."

Cons: "Customers Service: I had an issue with the baggage (it was broken) and they say that is an normal process."

Pros: "The lost my bag and couldn’t find it till two days after.... they gave me no voucher or explanation I would like to be refunded foe this terrible experience ...."

Pros: "puntual, comfort"

Cons: "I will never fly with copa ever again"

Pros: "Some free alcoholic beverages. Good service from flight attendants."
Cons: "Zero entertainment for a long flight."

Cons: "It was great"

Pros: "It was everything pretty good!"

Pros: "Checkin and Gate agent Sofia was superb! She is a huge asset to Copa and really enjoys her job Greeted me with a huge smile and was professional from the very beginning to the end!"
Cons: "Nada.... everything went perfectly well!"

Pros: "Service and leg room"
Cons: "Wish there were TVs in the chairs"

Pros: "Free food and drink"

Pros: "Thankfully we missed the holiday traffic so we were able to check in and board effectively."
Cons: "Food service was poor and planes were outdated."

Pros: "The crew was super polite!"
Cons: "Seats were too cramped."

Pros: "Everyone was pleasant and treated us nice. Flight was on time."
Cons: "In San Jose Costa Rica there was one employee checking in general boarding passengers and three employees checking in elite passengers. There were approximately 50 passengers in general boarding (one hour wait time) and no more than 6 elite passengers at any given time during my wait in line."

Pros: "The call center was not accured The fligh atendent did'nt pay any attention"

Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."

Pros: "Bothing"
Cons: "Baggage was left behind and It aaroved 5 days later, terrible follow up and no compensation at all, total nightmare"

Cons: "Boarding was too slow"

Pros: "Free food, free drinks, free luggage!!!"

Pros: "Best airline in Latin america"

Pros: "Same as above."
Cons: "Same as above."

Pros: "I loved the drink service. Star Alliance aircraft continue to impress me with their cleanliness and maintenance. The crew service is wonderful. I thought boarding was standard, compared to other airlines. The in flight entertainment was a positive surprise."
Cons: "If you stick to your part of the Panama City terminal, there may be VERY limited food options. For me the only food option in the area was a tiny fried chicken stand."

Pros: "The crew was exceptionally kind And efficient The food was ok"
Cons: "Not that much"

Pros: "Everything!We received meals and complimentary drinks and had lots of leg room!"

Cons: "Leaving vegas to Panama they checked my passport and stamped my ticket "documents ok" .. Arriving in Panama we flew to costa Rica again checked my passport and stamped my ticket "documents ok" ... Now almost 11 hours later we arrive in Costa Rica and because my passport was ripped they wouldn't let me in the country and sent me back. Why your airlines couldn't have told me this before I got all the way to Costa Rica and passed two check points I don't know. So you guys said you would send us to Puerto Rico but I would have to by my own plane ticket home... Very disappointed in your airline. And to top it off my boyfriend and I had very expensive osprey packs we were traveling with .. We used a copa plastic bag to wrap them up in Vegas so the strings would not get caught .. When we received our packs in Puerto Rico YOUR employees had taken the bags off and cut my boyfriends 300 dollar bag! I will never fly again with your airline."

Pros: "the food in the plane we good"
Cons: "the logistics and the manual check in 1 full hour late and some people missed their connection flight not cool at all."

Pros: "The kindness of the cabin crew, the food the drinks"

Pros: "Food"
Cons: "No on board entertainment"

Pros: "Flight was on time."
Cons: "Not really confort."

Cons: "Worst landing in a commercial flight I ever had."

Pros: "Good flight"
Cons: "There was only 1 choice of beef sandwich no alternative"

Pros: "I want expecting to get food on such a short flight, what a pleasant surprise!"
Cons: "There weren't any choices for entertainment, just one movie playing on a screen for everyone"

Cons: "Flight was cancelled 45 minutes before take-off"

Pros: "Whole experience from San Jose through to Panama City was good. Although a short flight, the crew managed to serve a meal and drinks. As it was such a short flight, there was no entertainment."

Pros: "I liked the TVs, the free food and drinks, and the comfort of the chairs"

Pros: "The food was good, a small snack and drinks. The crew is friendly"
Cons: "They could renew the fabric of the seats, and carpets. there is not entertainment offer"

Pros: "Price, efficient boarding, crew"
Cons: "Crowded small seats, overhead movies no one watched,"

Pros: "Fui atendido muy bien . La puntualidad y la informacion que van suministrando es de primera"

Pros: "free luggage and food"
Cons: "they had me waiting for 8 hours at the airport for my fly and sent me to a hotel with no hot water. Many many more things that I did not like. riped luggage, arrived niext day made me loss one day"

Pros: "Everything ran on time, quick flight, comfortable seat for sleeping."

Pros: "the options they give, are excellent... The best for any customer... And the healthiest, since 2 days before i yraveled in united and got stomch sick cause all they give is chicken and meet and those are bad options as airplane food"
Cons: "I had to wait a lot for my luggage in my final destination.... Thats all"

Cons: "The flight was delayed"

Pros: "On time Great service"

Cons: "my luggage handle was cut off my rolling suitcase by TSA without notification or reason and as I try to file a claim I am getting the run around:("

Pros: "USB port Video/TV screen in seat. Food was good. Very lovely staff"
Cons: "The loud speaker was VERY loud..."

Cons: "Between San Jose and Las Vegas, probably in SanJose, a 500 dollar Breil Milano watch was taken from my checked luggage. In a rush at the hotel, I had regrettably packed it rather than carrying it on."

Pros: "The service, the big smile of the representatives"
Cons: "Keep it up!!"

Pros: "fue un viaje muy tranquilo y plasentero"

Pros: "There was a flight delay longer than what my next layover was going to be. Copa rebooked me with American Airlines and got to my final destination just 40 minutes later than originally planned."

Pros: "They served a meal and it left on-time."
Cons: "I bought my ticket through Kayak and it included a layover in Panama City. However, it was being run on two separate airlines (United and Copa). Because of this, I could not check-in online. I arrived in San Jose to check in early since I had a 4am flight and was planning to sleep in the terminal. However, the Copa crew did not show up until 2/2:30am to begin checking people in at the counter. There was no other way I could get my ticket ahead of time and I probably would have stayed at a hotel and left early rather than arriving at 8pm and waiting for 6 hours in the open part of the airport."

Pros: "Flight arrived on time"
Cons: "Row 22 was not a charme. We did not get any drinks at all. Should not happen on a flight. No entertainment"

Pros: "Comfy seats onboard Good selection of movies Decent food from MEX to SFO"
Cons: "I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi"

Pros: "Crew nice"
Cons: "The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day"

Pros: "Comfortable seat but all and crowded"
Cons: "Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta. I did love the documentary La Maleta Mexicana."

Cons: "Flight was delayed 1he from Guatemala and flight from Mexico was canceled."

Pros: "The food, the customer service experiencie ,this airlline is the best!"
Cons: "Na"

Pros: "Everything was perfect."

Pros: "Crew ok"

Cons: "Plane was over 30 min late taking off, despite everyone being on board ready to go on time. Now we landed 21 minutes ago and are sitting on the plane at the gate. Just..sitting. They are offloading 5 people at a time. For 120 people that’s at least 30 min...50+ min on deck post flight before deplani"

Pros: "The ove"

Cons: "Nothing everything was excellent"

Cons: "I was not happy to be told that I could not take my carry-on in the plane because the plane was supposably full. Several people that came after me had their carry-ons and there was space. My carry-on bag was a gift and it was damaged just like I told the attendees it would happen."

Pros: "Comfortable, prompt, clean."

Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."

Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."

Pros: "Easy, polite, genuine people, no fakes, no unnecessary restrictions."

Pros: "As above"

Cons: "A friend was flying standby and didn’t get a seat even thpugh the seat beside me was empty. Very upsetting"

Pros: "The movies"
Cons: "Los asientos pequenos"

Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."

Pros: "Very nice flight attendant"
Cons: "Nothing"

Pros: "Not much waiting time to board , landing was on time"
Cons: "Was two attempts at landing time..didn't really know tbe problem the first time"

Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"

Pros: "Personal at the check in desks were very nice and helpful. Seats in the air craft were comfortable. Flight AM to JFK was great! I had 3 seats blankets and pillows to my self."
Cons: "That there was nothing ales but peanuts for a snack. I don't like peanuts. I understand that it was a 2hr flight, but I was tired and would of loved a blanket and they didn't have any. Flight AM to JFK again only one choice for breackfast, so I tried it, eggs w string beans and black beans. Did not like!!"

Cons: "Ground staff in Lima was very unhelpful when they broke my suitcase. No offer of refund only a handwritten phone number to call in a few days. Handwriting was not legible."

Pros: "Nothing"
Cons: "Bad service!"

Cons: "Service and food were very bad"

Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."

Pros: "Everyone was polite & kind, and incredibly efficient."

Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."

Pros: "Yes"
Cons: "None"

Pros: "Great seats with individual screens for free movies"
Cons: "No vegetarian option Long back up at Mexico City customs"

Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."

Pros: "The best seats I have ever had in coach. I am 6’3” and had plenty of legroom. Wonderful seating!"
Cons: "Main meal very bad, tasteless pasta with a dry bun, no butter, no salt and pepper and pudding for a side. Pudding? Really? Probably the worst airline meal I’ve ever had."

Cons: "Flight delayed 2.5 hours. Terrible customer service. Lack sense of urgency once time to go. Lack of coordination. Horrible customer interfacing and attitude"

Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."

Cons: "it was a bad customer service. They never mentioned I had to be 2 hours earlier to be on board, I didn't got heads up, i came like an hour and 15 minutes, and they told me I was not able to go in, because the gates were closed. I told them about my situation that I was late because I was in a funeral, and they didn't really care about it. Customer service was not really nice to me even though when I got there not to late. They didn't really care. Sad about it. I though they were going to considered my case. The attitude of some employees were unacceptable."

Cons: "I was very unsatisfied with my Aeromexico trip because I missed my connection in Mexico City, and instead of getting rebooked on another flight, I had to buy an entire new ticket. My original ticket was $140 and my new ticket to get home was $350. I have never flown on an airline that makes the passenger buy a new ticket when a connection is missed. I was in the Mexico City airport and only missed my connection by 10 minutes. Very disappointed with Aeromexico. I will be emailing the airline customer service separately too."

Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Pros: "Airline gave me a good seat assignment"

Pros: "we were shocked by how great the flight accommodations were, from the inflight entertainment to the food/beverage service to the flight attendants."

Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."

Pros: "Some of the staff (especially at the counter) was nice. The entertainment was good."
Cons: "Flight attendants weren't particularly nice or helpful. No veg options to eat. Had to wait forever at the tarmac."

Cons: "Everything about the flight is good"

Pros: "Is on time"
Cons: "The food is terrible"

Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."

Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"

Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"

Pros: "good food, good entertainment, on time departure and arrival"

Pros: "Flight was fine."
Cons: "Aeromexico lost my bag. They refused to talk to me on the phone about it. They forced me to send an email and never responded after the immediate auto-response. I spent my entire trip worrying about my bag, without my cloths and gifts."

Pros: "Me gusto mucho la atención personalisada de todo el personal de Aeromexico. Brindan información detallada y precisa de los vuelos en conexión. Definitivamente volvere a viajar con Aeromexico y lo recomendare a mis amistades y familiares."

Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"

Pros: "Gate attendant was a superstar."
Cons: "6 hour delay due to part that St. Louis sent for - twice. Will never fly through ST Louis again on AA. Terrible Domino's pizza and water were complimentary after 4 hours delay. Returned to gate twice. 11 a.m. flight arrived at 9:30 PM ( 3 hr flight). Poor gate attendant was left to fend for herself as she was fed false and contradictory information."

Pros: "So ridiculous airline didn’t though in costumer at all"
Cons: "Nathing"

Pros: "Crew was amazing, we were well-fed and service was great!"
Cons: "Captions for the hearing impaired, but not possible unless there are individual TV's. I understand that this was an older plane--a "classic." Hoping that entertainment will become more accessible in newer planes"

Cons: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"

Pros: "comfortable"
Cons: "boarding delay, we must arrived at 13:48hrs, but our flight return to miami due to problems in navigation, we have to await at airport and arrived at Guatemala at 18:30hrs."

Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."

Pros: "The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. We were not rebooked for a flight from PHX to SAT. But after a few hours we were finally booked. We didn’t really appreciate the 7 hour layover at 0100 in the morning and nowhere to get a meal or even coffee. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants. With all the struggle in the beginning, this particular flight was actually the best flight I have been on."
Cons: "We were ok with the hotel and meal vouchers however, again, the only part of our itinerary looked at was the first flight, not the second into SAT. Had we not questioned the agent, we would have been stuck in PHX with no room, no car, and if we eventually would have gotten a flight, our reservations for car and hotel in SAT would have been cancelled and I would have been out $1700. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice. Either way we will still travel using the travel service and this particular airline in the future."

Pros: "M"

Pros: "The boarding was fast."

Cons: "I love it"

Pros: "Crew was amazing. FA's were great."
Cons: "On time performance."

Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Pros: "Very pleasant and on time"

Pros: "We left a few minutes early"

Cons: "Very strict on baggage.. Even they don’t compromise for an additional kg in check in bag.you need to pay for most of the things.. even for a drink"

Pros: "Love flying with AMERICAN AIRLINES."

Pros: "All of the above marked excellent. Very smooth flight too."
Cons: "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"

Pros: "Crew was friendly"
Cons: "Old plane, prezels are boring, it was cold during the flight"

Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."

Pros: "The trip was easy and the time very good set!"

Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."

Pros: "The entertainment"

Pros: "At least they should give a can of the soda"
Cons: "The cookie"

Pros: "The crew was professional and friendly"
Cons: "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."

Cons: "Food in general"

Pros: "On time departure & arrival."
Cons: "My checked bag, which l paid $25.00 for, didn’t make it on the flight to Pittsburgh. It got there on another flight at 7:30 pm Monday night but no one from American Airlines did anything about trying to get it to me until 11:30 pm. As a result, while l stayed at a hotel only 30 miles from the airport, my bag wasn’t delivered until 2:00 am on Tues, more than 8 hours after l got there. And their website for supposedly checking on lost luggage, aa.com/bag status, is next to useless. It gives no useful information. Use the 800 # but state you want to talk with a human when answering the questions in their phone tree. I’ve had other experiences on AA over the last few years that lead me to question their commitment to customer service. I’ll be avoiding American Airlines as a travel option where other alternatives are available."

Pros: "On time smooth ride"
Cons: "I booked using expedia, but Kayak was sending me updates & info. I did not receive our booking record finder number, so I couldn't check in with my phone, so we got terrible seats in the back."

Pros: "Boarding on time and arrived to my destination on time."
Cons: "no comment"

Cons: "Surprise no carry on bag. I missed my flight because of their policy changed policy"

Cons: "Ok"

Pros: "Friendliness of gate staff"
Cons: "Nothing"

Cons: "Very old plane. Small seats. No individual TV screen."

Pros: "The flight left on time. Pleasant crew."
Cons: "As usual, the seats for a 6'4" guy are not good."

Pros: "Flight only half full. Had both seats near window so could almost lay down to sleep. Crew was very helpful."

Cons: "Delayed!!"

Pros: "Everyone was quick"
Cons: "Small seats"

Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"

Pros: "Nothing"
Cons: "Flight cancelled"

Pros: "Flight was on time. Easy boarding. Smooth flight."
Cons: "In flight entertainment was below expectations"

Pros: "CR is awesome"
Cons: "AA is screwing up with the flight times, bring them back"

Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."

Pros: "On time"
Cons: "Lot of movement"

Pros: "Everything was good"

Cons: "Flight attendant rude. No smile, only saw them once"

Cons: "Flight was canceled. Had to rent a car and drive to make meeting."

Cons: "I lost this flight! They were supposed to give me a hotel and a flight the next morning, but I couldn't be late so I had to manage myself and pay a lot more to travel with a taxi to Greenville !!!"

Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."

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