Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 44% drop in price.|
|December||Most popular time to fly with an average 29% increase in price.|
Average price of a round-trip
|$133||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Southwest, American Airlines and United Airlines have all waived their change and cancellation fees on flights from Dallas to Denver Intl. Confirm policies on booking site.
Southwest does not allow booking a middle seat on flights from Dallas to Denver Intl.
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Scores according to KAYAK customer reviews
Pros: "Even after a short flight, still provided good movies to watch"
Cons: "Internet wasn’t working on board"
Pros: "This flight leaves out if Lovefield in Dallas, which is super easy. Everyone we encountered at Alaska Airlines was courteous & upbeat. Great customer service. Smooth efficient flight. Priced right if your timing is on."
Cons: "Bathroom was a little decrepit but not dirty. No biggie."
Pros: "On time"
Cons: "Wasn't greeted upon entering on the plane."
Cons: "I had planned to arrive to California by 9 but didn’t get there until 11"
Pros: "I would have to get the machine that the crew already tried to fix on a prior flight! My bad luck, for sure. And the2 people next to me talked the entire trip. So I thought I could just listen to music, but no. The flight attendant said that was gone together with the games. Not a good flight for me. I even moved to the bank of the plane, to read my book in peace, only to end up hearing 1 very loud FA talking!"
Cons: "Read above."
Pros: "Everything was so great from boarding to arriving. Perfect flight!"
Pros: "Cimfortable seats on a brand new jet, with excellent food and wine, and great service!"
Cons: "Flight was too short"
Pros: "Brand new airplane with comfortable Recaro seats. Great food and wine. Excellent service."
Cons: "Nothing. Alaska Airlines provides the best service available."
Cons: "45 minute delay due to fog"
Pros: "Everything but…"
Cons: "You lost my backpack with $2000 worth of hiking gear that I will not be able to replace before I am supposed to leave on a trip. How could this happen?! This bag was full of all the material possessions in the world that matter to me."
Pros: "Seat was comfortable and in-flight service was very good."
Cons: "Gogoinflight didn't work for at least the first 30 minutes of flight. I upgraded to first class, but there was no service until we were above 10,000 feet. I don't know if this was a one-time thing, or if other airlines are just better at accommodating first class."
Pros: "Friendly staff. Made up time after a mandatory tire change."
Cons: "Other passengers not listening to the staff."
Cons: "No legroom unless you pay more for it."
Pros: "How friendly and professional"
Pros: "On time and effortless."
Pros: "Able to text ..."
Cons: "No Free beer or alternative gluten free snack"
Pros: "The plane had the usual wifi, drinks and eats. But USB ports and plugs in economy! That's value!"
Pros: "Flight crew was courteous."
Pros: "It was easy to board and a quick flight overall amazing"
Cons: "Just the people next to me taking more room then need but you hace no power over that."
Cons: "Gate 11c."
Cons: "not able to know my seat till a day before flight ."
Pros: "Almost everything. First time flying with Alaska Airlines thought the food would be better o thought the food would be better on such a long flight but it was enough to snack on until I got to Seattle great experience in between flights was able to get an earlier flight to Denver"
Cons: "Wish there was a little bit more offered for food but overall a fantastic experience mahalo"
Pros: "Just fine. Staff was helpful and actually very kind crew (stewardess) I don't recall her name but middle aged blond. Very nice."
Cons: "Charis could have more room and there was bad turbulence but what can be done about that? we arrived safe and sound and that was good."
Cons: "Service was amazing"
Cons: "very rough landing, delayed flight with little communication"
Pros: "Great service and very organized."
Pros: "Early flight, and short. I think I slept through it. Woke up sore, but eh I'm not surprised by that. I'm a giant and no one woke me up for anything so I was satisfied."
Pros: "The crew and captain were amazing and very apologetic!"
Cons: "I paid an extra $300 for preferred seating because I wanted the extra legroom to sleep. I'm over 6 feet so coach is very uncomfortable. My girlfriend and I got in our seats and 10 minutes later, a crew member walked back and asked us to get off the flight. We got off the flight and were met by police officer. Low and behold, the woman sitting next to us said that she believed we were intoxicated and feared for her safety. I am a police officer and my girlfriend is a nanny/preschool teacher. Not very threatening. The officer on the ground looked us over and asked us a few questions and determined we were not intoxicated and we were no threat to the other passengers. The airline asked us to get back on the flight and we would be sitting in coach because the woman adult children were now sitting in our seats. I told them to book us on another flight with the same seats that I PAID for or put us back in OUR seats on that same flight we just got kicked off of. We were escorted back onto the flight and the crew asked the woman's children to go back to their seats so we could have our seats back. They then asked us not to speak to the woman sitting next to us (which we never did to begin with!!!) and then told us we could have free food and drinks. The whole experience was insanely embarrassed and I can't believe that woman sitting next to us can get away with what she did. I am absolutely livid that they would ask us to get off the flight and then give our seats to the woman's ADULT children without vetting the situation and making the easy determination that we were NOT intoxicated. So embarrassing!!"
Pros: "I was made to feel comfortable right from Bangalore by the checkin people, because I indicated to them that I had a fear of missing my connecting flight from Seattle to Denver. My connection to Denver went smoothly,however the flight attendants on Air Alaska need to be more courteous and friendly."
Cons: "Did not like the flight attendants but the pilot made up for the humour that was lacking. Never seen a pilot interacting the way this one did."
Pros: "Glad I discovered Alaska Airlines!"
Pros: "It got cancelled due to 3 inch of snow. And I missed work in Denver because of it. Very inconvenient"
Cons: "I would like to not have it cancel"
Pros: "Offering price"
Cons: "Real price. Ridiculous after carry-on and other fees"
Pros: "Attendants were very friendly and flight arrived early."
Cons: "We were stuck on the runway for 30 minutes."
Pros: "Newer aircraft"
Cons: "1-1/2 hours delay, no reason was given."
Pros: "Ditto statements above"
Cons: "Ditto statements above"
Cons: "I have been on two Alaska Airlines flights on this trip. Neither had any form of entertainment. One flight was 6 hours long and offered to rent out ipads for $17."
Pros: "Promptness of flight"
Cons: "Cramped seating"
Pros: "Their staff was awesome as usual no issues with the flight ."
Cons: "So many bags that were suppose to go under the seat infront of you that weren't. So that those of us that boarded last had to wait while stewarts removed small carry ons. So that our one carry on that fit in the box but not under the seat could be stowed. It would be nice if the smalls bags that are to be stowed under the seat were. The family next to me had 9 bags in the over head. There were two adults and two children 3 and 4."
Cons: "Nicest people ever."
Pros: "Alaska airlines is absolutely wonderful. Friendly, happy and simple..."
Pros: "Roomy seats and plenty of legroom"
Cons: "The whole experience of making a connection in SEA detracts from the travel experience. There is little room for passengers to sit while waiting for their Alaska flight. It causes masses of people in the walkways, and makes it hard to walk through, or get out of the way for others. It may not be the airline's fault, but as I said, it detracted. I don't remember SEA being that overcrowded on previous trips. Our incoming flight was delayed due to weather. Again, not the airline's fault, but we were told we'd be able to make up the time and be on time in DEN. We were still late."
Pros: "Went very well. Not stupid"
Cons: "We were taken off the flight after boarding due to some ticketing issues with Emirates. The next flight was 3.5 hours later. This caused tremendously inconvenience, especially since we are both over 70 years old."
Cons: "Air Quality"
Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Cons: "Nothing all excellent"
Cons: "It was great! Nice job Delta !"
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Cons: "For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money."
Pros: "Christina brown was amazing at gate"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Cons: "The main economy seats were far too narrow."
Pros: "I always have a consistently good experience on Delta. Everything was great."
Cons: "It was a Great flight. I always enjoy flying Delta"
Cons: "My flight was delayed almost 3 hours. Not good. Once in the air it was fine."
Pros: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Cons: "No US carrier seems able to master smooth boarding without standing waits."
Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Cons: "1.5 hour delay...no reason given!"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Cons: "Flight was delayed and completely packed so our family could not get seats together"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Cons: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Cons: "Excellent service excellent pilot"
Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Cons: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."
Pros: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Cons: "Tiny old plane, props blocked my window view, no entertainment system."
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Cons: "I'm tired of Delta making it IMPOSSIBLE to experience benefits of my loyalty. I flew literally AROUND the world in the past 6 months and it STILL doesn't qualify me for anything more than Silver elite? Seriously? When you use a voucher because of their error to lower your ticket price, but still pay cash for it, why does that then automatically exclude you from upgrades? Poor customer loyalty, in fact, non-existent these days."
Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."
Cons: "long wait and delayed flight"
Cons: "Delayed flight, mechanical"
Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"
Pros: "Attendants and entertainment"
Cons: "Delays for no explained reason"
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "Very professional and caring."
Pros: "plane had individual movies for free with each seat!"
Cons: "Flight was repeatedly delayed. Ended up being over 3 hours late to depart due to weather. Another delay due to mechanical problems."
Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Pros: "nice snack"
Cons: "We did not board at the scheduled time, although I believe we arrived on time. The crew was demeaning and singled out individuals who were causing the aircraft to not move. It was in a very pretentious manner, not like southwest personnel who have similar antics but with a playful tone. The plane is a small one where bags don't fit overhead and many head bumps occur. We arrived fine which mean the flight was successful but it was not very enjoyable."
Pros: "Left on time, arrived early. Great cabin service, attentive and polite. Comfort Plus seats are worth the extra few bucks."
Cons: "Nothing. Low rating for entertainment only because there really wasn't any, but I wouldn't have used it anyway, so no big deal."
Pros: "All went as planned and expected. No thrill- like taking a Greyhound bus in the old days...gets you where you are going but without much pizzazz New seats and quite clean, but the new seats were very hard and uncomfortable after an hour."
Cons: "Somewhat claustrophobic and always wish the drop down tray table behind could be disconnected from my seat. When the passenger behind uses the tray as a set of bongo drums to keep beat with his headphones it is a pretty miserable trip."
Cons: "I'm not sure how you lose a bag on a direct flight from Atlanta to Denver, but Delta found a way to do it. They didn't even put my bag on the plane and had to send it with the next one coming. To their credit, they did drive it out to my house when it got here."
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Appreciate having movies available through wifi however didn't realize this until only an hour left in flight."
Pros: "Crew was not helpful. Our flight was diverted to Memphis to refuel due to bad weather in Atlanta. The crew would not contact the Atlanta base about connections. Although I ended up making my connecting flight (as it was delayed 2 hours) my baggage has yet to arrive."
Pros: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Cons: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."
Pros: "World class"
Cons: "On time departure"
Cons: "More pretzels."
Cons: "When I tried too cancel the flight. No body answered or responded too my emails. So I had too loose the 500 I spent on the flight even though I paid for the protection! I wasn’t even on the flight!"
Cons: "The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!"
Cons: "Over two hours delayed. Had to carry on carry off my bags that were heavy. Messed up my schedule. Had to incur extra charges at San Diego destination due to the inconvenience."
Pros: "Emailing me with updates"
Pros: "The flight was very affordable and turned out to be great. I love the new United Basic Economy seats."
Cons: "I hate that we can't bring two carry-on bags, but we were able to get everything into one. Our trip was short so we did not need much."
Pros: "Easy check in. Flight crew was very accommodating."
Cons: "My daughter's flight was delayed in DALLAS & in DENVER!!! We are never flying UNITED AIRLINES again!!!! Can they ever do anything right!!!! SMH"
Cons: "Cant turn it off. Want to sleep"
Pros: "No issues"
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Boarding and landing ahead of schedule"
Pros: "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
Cons: "My bag was lost but my husband's, checked at the same time, made it."
Cons: "Refused to delay connecting flight in Denver even though severL of where already on ground in delayed flight coming into Denver. Albuquerque flght was still at gate when I got there, having run through airport along with several others. We were refused admission to plane despite delay being United's fault. Unacceptable! I will avoid flying United in the future whenever possible"
Pros: "Flight was wonderful!"
Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."
Cons: "How they canceled one of my flights just as I landed at my layover for that flight when I look back at Boston they had a direct flight ready for my destination. Very poor management I was stuck in Chicago with no money or food for hours then after they start boarding for my new flight they tell me that I may not be able to get on even with ticket in hand. It was a joke and very stressful"
Pros: "Boarding was uneventful, but I wish I could have gotten a gate check....I;m 76 and getting my bag above the seat is difficult. But the gate attendant said there was no gate check on that flight."
Cons: "I had a center seat and that is very uncomfortable for me."
Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
Pros: "On-time departure from Cancun but early arrival in Denver (relatively mild jet stream?). Otherwise, fairly typical United cattle carrier."
Pros: "The pilot apologized profusely for our delayed departure, and offered us free in-flight TV. He made up time, and we arrived only 30 minutes late (take-off was delayed over an hour)."
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Cons: "Delayed and got downgraded without refund of difference"
Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."
Pros: "Everything was great travel was a brezs"
Pros: "Roomy and new seats Courteous and on time service."
Pros: "Flight was in time and arrived 30min early"
Pros: "Flight arrived early."
Cons: "Could not get the entertainment app to work."
Pros: "Iam 53 not i to electronics much and to have no movue or music on the second longer flight is assinine most of the people o.n brd didnt have anything to do for the price i might as well just flown spirt and saved money"
Cons: "By removi g all inflyte movie and no hot food and no music your getting like Spirit. But cost alot more maby i need to go to them and just bring some food iam not electronics guy and most around me werent but a AM flight over 2 hrs should serve bot foid as well as a movie or at least have music to listen to"
Pros: "Use of my phone for boarding ticket"
Cons: "Sitting next to a large man who took 25% of my seat and space."
Cons: "My son ( a minor) was held over in Denver airport for over 12 hours because of delays and cancellations. Not once did your United crew or service workers offer him a meal voucher. This is absolutely wrong. This was my son's first flight alone and he also could not find any venders open to buy food. I will NEVER fly United again and will tell all friends and relatives about your inconsideration to minor passengers who are too shy to ask for help.!"
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Cons: "Need more leg room."
Pros: "Pilot was wonderful and did a fabulous job landing in the windy conditions."
Cons: "The flight attendant was dismissive and rude. The united terminal at DFW was terrible. Dirty, old and just plain disgusting. Craft was a bit run down and dirty as well"
Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"
Pros: "Extremely friendly crew"
Cons: "No entertainment, but that is expected"
Pros: "Efficient boarding"
Cons: "Very rough flight but pilot did a good job of keeping passengers informed"
Cons: "Long wait on Tarmac and not being able to add my boarding pass to my Apple wallet"
Pros: "My flight home was surprisingly faster than I thought it would take and the entire time I was comfortable and relaxed."
Pros: "Excellent service."
Pros: "The crew members were welcoming and the cabin was clean."
Cons: "Only limited drinks were available and then the flight attendant forgot to bring the water I requested. Thankfully it was a short flight, so it wasn't that big of a deal."
Pros: "Customer service at Dulles was helpful"
Cons: "My trip was jacked up on both ends, starting with cancelled flight at 11 p.m. the night before, phone calls to United to change flights on the way out, and then maintenance on the way back home, which caused me to miss my connection in Dulles. Horrible accommodations, bad replacement flights, baggage service in Syracuse was dishonest and apathetic. All around bad."
Pros: "Nothing, because I did not fly"
Cons: "Due to some reasons I want to change the destination, but it seems to cost me an extra amount of 230$. I just cancelled my trip and I dint fly neither my amount is refunded"
Pros: "It got me to where I needed to go."
Cons: "I'm 5"10 and my knees were pressed into the seat infront of me. The chairs are plastic bucket seats with a thin layer of leather over them to give the illusion of comfort."
Pros: "I'm still alive"
Cons: "In purchasing the ticket from your website, the price does not reflect comparative like and kind price comparison. If a carrier charges for a carry-on, this should be displayed as part of their price and a buyer should not have to go through a drop down menu to find out. Further, when I arrived at the airport, there was no explanation of this charge other than the kiosk, where I was not required to purchase. After dropping off my bag with the front desk agent at the airport, I went through security with my personal item and carry on. When I get to the gate, I find out not only do they enforce this charge, but they actually raise 50% from the front desk to the gate and the agents had no absolutely no desire or power to give me the $40 price. When directed to their website to purchase, the site was unresponsive and I was unable to purchase at the $40 rate. I was forced, literally forced given the fact I wasn't going to be able to fly home otherwise, to pay the $60. This matter is going to the state attorney generals office in Texas and the Better Business Bureau. If that does not resolve, I will be working on a class action lawsuit so all victims of this price gouging can receive compensation."
Pros: "Great new plane. Comfortable seats"
Pros: "The crew."
Cons: "The fact that you are charged for a drink is a bit much. Surely the price of the round trip ticket should cover a small cup of soda or coffee. And charging for a checked bag is crazy. I mean you have room allotted on these planes for baggage, & yet you charge a minimum of $30 to take a very small bag."
Pros: "My flight was delayed, but when it got there the staff was quick to get us in the air. Everyone was very nice."
Cons: "Paying to carry on a bag and for snacks."
Cons: "Late 21/2 hours waited another 30 minutes to shuttle inn"
Pros: "Plane in good condition and relatively comfortable"
Cons: "Was an hour late taking off"
Pros: "The crew was very pleasant. The flight was the cheapest I found. The pilots on the round trip were very capable."
Cons: "The reason why it's so cheap is that they charge for everything. For some reason the site combined my first and middle name. I noticed when checking in and was prompted to change it. I was then showing a $400 balance even though I had already paid for my ticket months ago. I called customer service and they luckily updated it for me. The person then proceeded to tell me if I check a bag, bring a carry one, or want to choose a seat, there will be a charge. $60 just to bring a checked bag (27 lbs by the way) round trip. I opted not to spend even more money on the carry on and seat. I've seen other airlines charge for seats, but they're typically upgrades and you can choose another available seat for free. Not Frontier. If you don't want to pay the site tells you it will choose a seat for you. I don't know what the point of checking in 24 hours in advance is juat to be put in the last group no matter what. Speaking of seats, these were plastic, tiny, and uncomfortable. Speaking of uncomfortable, the plane felt like it was going to fall apart with even a hint of turbulence. Overall not great and I may have to go elsewhere for plane trips in the future. But that's up to Frontier."
Cons: "Slow to board, slow to take off, nickle and dime you for everything and anything. NOT a fan of frontier."
Pros: "Front ones were nice."
Cons: "These 2 ladies need another job. Customer Service is NOT in their vocab"
Pros: "The crew was fabulous as was the boarding process."
Cons: "The seats are terribly uncomfortable and no longer recline. There isn't any entertainment or food provided so hopefully you have something to occupy your time. My checked baggage surpassed the 50 pound limit and I was charged an additional $75 on top of the $30 checked bag fee."
Pros: "The pilot did a great job of landing in very windy conditions."
Cons: "I've been flying for many years, and I miss the hospitality of the free snack and drink."
Pros: "Easy boarding and great crew"
Cons: "NO back support in your seats - nobody seems to have it - you are not alone but I can't understand why airline seats are so concave, uncomfortable and bad for passengers spinal health"
Pros: "Flight was quick and cheap. Checked bag fee was reasonable."
Cons: "Carry-on bag fee was way too high. Personal item policy was too strict. Seats are not roomy enough for a larger person 6 feet tall or over. Seats did not appear to recline. Cabin was a bit hot."
Pros: "Smoothness of the flight. The staff."
Cons: "No snacks. Uncomfortable seats"
Pros: "I like the new seats on the Airbus 319."
Cons: "I don't like the high prices for a drink. The fact that they don't take cash on the plane means it takes them forever to get drinks out."
Pros: "Services and very good pilot !!!"
Pros: "Helpful employees"
Pros: "The flight was kinda cheap, but I'll never fly frontier again."
Cons: "I could not make it on my return flight in time, but you still charged me for my checked bag! Which you DID NOT transport. I won't fly frontier again. Everything they could possibly cut costs on, they did! They even made the little tray on the seat backs about 1/2 the size. I couldn't put my laptop or my book on it lol. Might as well not put a drink on it either, because it would just fall off -- there was not a cup indention for the cup to sit in. Very dissatisfied. Won't fly with yall again. Sorry."
Pros: "Good flight. No issues"
Cons: "I was unaware Frontier had gone the ultra economy route like Spirit and started charging for Carry On and printing boarding passes. Should be disclosed up front, not after purchase."
Pros: "Okay price, but person next to me reserved after and was able to buy at half the price"
Cons: "Planes are old and not maintained well. Both flights were delayed due to airplane maintenance issues."
Pros: "The crew was fantastic. They were funny, polite, and very professional. The boarding process was very smooth and quick."
Cons: "The seats are awful as they no longer recline and have very little padding making the trip seem exponentially longer than it actually is. Carry on prices are absurdly expensive ($45) at the airport for one little duffle bag that was barely too big to fit under the seat. Food and entertainment are no longer provided on short routes so you better bring something to do!"
Pros: "The crew was great. No issues getting on board and we arrived on time. No issues with the flight."
Pros: "crew was fine, but plane and seats were old"
Cons: "The whole process is a little deceptive. Thought I had booked an inexpensive flight, but by the time I paid to select our seats, ($35.00 each for a decent seat, even $1.00 for 2nd to the back), paid for luggage, paid for a coke, my total cost for two of us almost doubled."
Pros: "Smooth landing."
Cons: "The added charges for my self contained firearms."
Cons: "Flight delayed 5 hours had to pay for a ride to final destination. Because plane was late arriving in Denver the $ 50 travel voucher 3 month expiration was lame should gave 50 refund off ticket I understand things happen but voucher is a joke"
Pros: "We were delayed 4 hrs."
Cons: "4 hours delay which messed all the planning...they gave us food coupons which were not acceptable by many food places..."
Cons: "60 dollars to check a bag 35 dollars for a hard plastic seat that didn't recline."
Pros: "Seats were super affordable. Plane was new and nice. Flight crew was very professional. Overall really good experience. I will definitely fly Frontier in the future."
Cons: "The seats are really jammed together, and I am not a large person. The plane was an Airbus A319. Nice plane, but the seats were not very comfortable. Any flight over two hours would be unbearable. I am just being picky. No complaints really."
Pros: "Seats are uncomfortable and $65 fee for a carry on? That was more than the flight. No chance of me flying Frontier again. Just be honest and dont charge for a cup of water......"
Pros: "I liked the crew. And the flight was on scedule. Also, the flight had very little of turbulence."
Cons: "I don't like the fact the seats are so close and hard. And very uncomfortable."
Cons: "Flight delayed 4.5 hours for mechanical problems so we didnt arrive in Dallas until 340am. I understand these things happen but g'dam how bout a contingency plan Frontier"
Pros: "They got us there alive. Boarding went smoothly. Everyone was more than happy to exit the plane as quickly as possible."
Cons: "Not having flown for 6 months, we were not prepared for the nickel-and-diming that Frontier has become. The astronomical baggage fees were a complete surprise- they were nearly as much as our tickets. And why charge us for the same bags there and back? They charged for picking your seat, they charged for a soft drink,though we think they likely waived the fee for breathing their stale air. The staff, historically great, were short and clearly frustrated with what their roles had become, with looks that shared our incredulous stares of bewilderment. We used Twitter to voice our frustration and though they replied quickly, they said we could negate a percentage of the fees if we joined a new but obscure program... which of course charged us more fees. So sad to see our favorite airline reduced to this impractical, impersonal money-grubbing caricature of corporate greed."
Pros: "Basic seating was ok, but not comfort based."
Cons: "Finding out at the gate and not at counter (where we paid to check bags $30) that we needed to pay $45 per carry on. No this flight became an unexpectedly $200 more expensive"
Cons: "The plane was very hot inside, on the ground and in the air. The cost was more than expected. We had to buy bags. We ourcgased seats so we could sit together."
Pros: "Timeliness Clean Cabin Great Value Friendliness of Crew"
Cons: "Slightly cramped seating, but what I expected."
Pros: "FRONTIER took 25 minuts to get the bags onto the plane and 45 minutes to get our bags off the plane and to baggage claim"
Pros: "Not much you can do about the weather, but we were given very few updates and those we could barley hear."
Pros: "I could not checkin online or pay for baggage online. This takes time that might make someone late for their flight."
Cons: "They need to be more interactive via text email rather than calls and face to face."
Cons: "Too many children crying. Seats very uncomfortable."
Pros: "Fast and easy flight."
Cons: "One of the other passengers took my window seat. Didn't want to get a hassle to make them get up, so I didn't say anything."
Pros: "I like the low prices. Usually Frontier is on the cheaper side."
Cons: "There are a lot of hidden fees and rules and regulations. BEWARE! Luckily someone cut me a break since I had nvr ridden on Frontier. Most of the staff seemed a lil rude. The plane was super late. Frontier requires you to get their app if you don't want to print off you're boarding pass. This is the age of technology, why am I printing a boarding pass? Worst security I've gone through."
Pros: "Got there safe"
Pros: "It was a smooth flight, on time arrival and departure"
Cons: "They are smaller planes so it is a little cramped, but for the price"
Pros: "Getting a pre-board was easy, since I need a wheelchair in the airport. Having my seat changed to a window from an aisle was done by my wheelchair assistant, and made my day."
Cons: "My "bargain" flight wasn't really a bargain. All the extra charges made the price much higher. (the upgrade to a window seat would have been $35 if not for my hearing disability). And the seats were hard and flat. Is this the trade off for "lower fares"- being uncomfortable, cramped and thirsty during a two hour flight?"
Pros: "The flight was very inexpensive, so that makes up for a lot of things I didn't enjoy. You have to realize you are flying a budget airline, something that is newish to the USA. Europe has had them for a while and they are just the same, point A to point B, super cheap."
Cons: "Tray tables are tiny tiny, could barely fit my drink and a snack on it. Seats are not that comfortable."
Cons: "I knew I was going to miss my flight so I called Frontier to get on another flight that same day, if possible. They said a ten o'clock flight was available and then said they needed to send me to billing. After 10 minutes of being on hold they disconnected me. This same routine happened a SECOND time. By the time I called back a third, the flight I was trying to get on was full. I had to pay $300 to fly with another airline to make my appointment. Frontier only offered to accommodate me by reducing the cost of changing my flight from $110 to $75 and get me there a day late. Their customer service is the worst. I will avoid flying with them again, if at all possible."
Pros: "The flight was speedy, crew did not disturb my sleeping."
Cons: "Luggage and seating upgrade fees. Seemed to nickle and dime you a bit."
Cons: "We had a 2 hour delay in boarding and then a 20 minute wait at the landing gate as they were all full."
Cons: "Middle assigned seat"
Pros: "Smooth and without delays"
Cons: "Even after I told crew that I had my seat belt fastened, they made me stop reading and move my sweater aside to prove it to them."
Pros: "Absolutely ridiculous policy on making me go to a different terminal to get a boarding pass. Every other airline in the United States can issues electronic boarding passes these guys blocked me out 1 hour and ten minutes before the flight and said I had to go to terminal E counter to get boarding pass. I was at terminal A. Because I did not have boarding pass I could not enter through terminal A and use skylink I had to take the bus instead. That took 25 minutes. Then when I arrived at counter they said the flight was closed. And even though it was 25 minutes before boarding I was out of luck. The rude counter person said I should have been there 3 hours before the flight and now all they can do is reschedule for another day and it will cost an additional $100. Fortunately there were about 10 other people in a similar situation as mine and it became overwhelming for the counter people and they started issuing us tickets. This caused 10 of use to rush to security yelling we only have 10 minutes to get to flight. Fortunately all the people in line were understanding and TSA did the best they could but it still took time and probably stressed everyone out at security including TSA. This was just a money grab by Spirit airlines. Any other airlines an electronic ticket would have issued to my phone and I could have entered security at terminal A, caught skylink to Terminal E for my flight and been at gate 30 minutes before departure. This ridiculous policy of locking me out over an hour before the flight caused a great deal of stress to myself, the spirit counter crew, the TSA, all the other airline passengers waiting at security, and all the other spirit passengers who were gamed by Spirit airlines moneygrab. I intend to file complaints with Better Business Bureau, FAA, and Homeland security. This was totally unnecessary chaos!!!!"
Cons: "Absolutely ridiculous policy on making me go to a different terminal to get a boarding pass. Every other airline in the United States can issues electronic boarding passes these guys blocked me out 1 hour and ten minutes before the flight and said I had to go to terminal E counter to get boarding pass. I was at terminal A. Because I did not have boarding pass I could not enter through terminal A and use skylink I had to take the bus instead. That took 25 minutes. Then when I arrived at counter they said the flight was closed. And even though it was 25 minutes before boarding I was out of luck. The rude counter person said I should have been there 3 hours before the flight and now all they can do is reschedule for another day and it will cost an additional $100. Fortunately there were about 10 other people in a similar situation as mine and it became overwhelming for the counter people and they started issuing us tickets. This caused 10 of use to rush to security yelling we only have 10 minutes to get to flight. Fortunately all the people in line were understanding and TSA did the best they could but it still took time and probably stressed everyone out at security including TSA. This was just a money grab by Spirit airlines. Any other airlines an electronic ticket would have issued to my phone and I could have entered security at terminal A, caught skylink to Terminal E for my flight and been at gate 30 minutes before departure. This ridiculous policy of locking me out over an hour before the flight caused a great deal of stress to myself, the spirit counter crew, the TSA, all the other airline passengers waiting at security, and all the other spirit passengers who were gamed by Spirit airlines moneygrab. I intend to file complaints with Better Business Bureau, FAA, and Homeland security. This was totally unnecessary chaos!!!!"
Cons: "No charging devices very uncomfortable seats"
Pros: "The flight attendants were friendly and the airplane was very clean. The space underneath seats was roomy enough that I could easily fit my bag. Flight was very affordable, especially for a holiday weekend."
Cons: "I did not like that I was forced to create an account with Spirit to check in for my flight. I have never had to do that with any other airline, and the experience was frustrating. I also would appreciate if they would give water for free in flight. I understand their policy is to require customers to pay for extras, but water would be nice. There was also no explanation about which security line to get in when I bought the "bypass security" option and no one to ask when I arrived at security until I had gone through the full line. An explanation when the ticket is purchased would be helpful."
Cons: "They did not allow me to obtain a boarding pass 45 minutes before my flight. I was flying from out of town and was unable to print beforehand. I also was unable to get to the airport earlier so I was required to buy a flight through Southwest. Customer service was kind but only able to refund me a mere $7.31 for not allowing me to print the pass at the airport. I will not be flying Spirit in the future."
Pros: "Not much...on time."
Cons: "Deceptive about leg room on last 3 or 4 rows of seats. There was no way my legs (5'10") would fit in these seats for 2 hours. fortunately, the flight was not full and I could sit crossways, but that was also painful. $55 baggage charge is a total rip-off."
Cons: "did not inform the extra charge for carryon."
Cons: "That my bags are more expensive than my plane ticket"
Cons: "1st time using spirit got to counter check in 43 minutes till.. flight was closed. I wasn't aware of the policy"
Pros: "Reached my destination"
Cons: "The $55 charge for a carry on is absolutely absurd. No one should have to pay for their carry on; Spirit is the only airline that does this. If this was the only problem, then I wouldn't be so dissatisfied. The seating in the plane was very tight and uncomfortable. The boarding gate area was packed, and there was no place to sit and even stand to wait for the plane. I also found it astounding how there were no complementary beverages or snacks on the flight, and I had to pay for a drink of water. Every other airline on the dozens of flights I have been on gave us beverages and snacks for free. Also, there was no entertainment on the flight whatsoever. Not even a magazine or anything. Overall a terrible experience, and I will never fly Spirit again if possible, and will certainly not recommend it to anyone I know but will instead spread the word of the horrible airline company that Spirit is."
Pros: "polite crew"
Cons: "baggage limit of 40 lbs ticket agent with extremely thick accent no legroom no complimentary snacks"
Pros: "They suck so bad!!!"
Cons: "They just suck really bad!!!"
Pros: "Decent once we got on the plane."
Cons: "We were asked to step aside during boarding for accusations of being drunk."
Pros: "Love the flight attendants, they has an awesome sense of humor"
Cons: "A la carte can be a hassle but not enough to dislike the airlines"
Cons: "Very uncomfortable. seating. Pushing the Master Card thing, without fully explaining. Miles only good if u use thm quickly... Making Boston passengers get off plane & reboard. Trying to make me pay for a carryon bag.f"
Cons: "Why ask for a ratING on food and entertainment that don't exist?"
Pros: "Was able to get a flight on relatively short notice at a decent fare and without having to switch between carriers."
Cons: "Baggage restrictions and fees are absurd. Standard carry-ons are charged for (you can bring your one 'personal item' free of charge if it's small enough). A single checked bag is $51. Most carriers offer your first checked bag for free. Add $50 to your fare for a bag and see how competitive Spirit really is. No complimentary snacks or beverages---a soft drink is $3. Seats are very tight, unless you pay for an upgrade. Need to fly fast and don't need luggage, or expect basics like nuts and a cup of soda, then Spirit may be a cheaper carrier. Add the 'ala carte' items-like luggage-and the fare becomes average."
Pros: "From the beginning of my trip at DFW there was this very polite black assistant who help me get my ticket and a wheelchair all the way through my existing DIA.. The flight crew were also a lovely set of people..."
Pros: "Price was good. i ]will fly Spirit whenever possible and I will rnecomend often"
Cons: "Delay other than I did get a reminder ."
Cons: "pay for everything? that is just absurd. the airline tickets weren't cheap enough to make up for it."
Pros: "I liked that they got us there safe."
Cons: "They nickel and dime for everything. I bought the ticket thinking it was the cheapest option. After all is said and done, they were not the cheapest option at all."
Pros: "The effenciency"
Pros: "Safety and crew."
Cons: "Lacking comfort"
Cons: "Trying to load a bag that is accepted by any other airline for carry on cod not carry on an had to pay 50 plus dollars and have spent several hours trying to get a fee paid for return trip at a rate of 32 dollars. This airline is bullshit"
Pros: "Cost savings"
Cons: "Carry on/ baggage fees"
Pros: "The comedian crew member on this flight was absolutely my favorite part of the trip. He was entertaining and incredibly positive thru out the 4.5 hour tarmack stand still. His charisma and wit kept most of the passengers and crew members on point. He was just a happy go lucky guy with a good heart. Kudos to him!"
Cons: "Mother Nature was not kind and the humans closed down the Denver airport, avoiding any threatening interactions. It was most unfavorable being stuck on the tarmack for 4.5 hours, being charged a lot of money for crumby snacks, however I am grateful that I am still alive and did not have a more tramatic plane experience (aka a crash landing accident due to lightning). Over all, it was a pain in the butt, waiting to hear about updates (taking hours at a time to decide), and then getting redirected from Colorado Springs to Denver on a bus. My friend whom was picking me up from the airport was inconvenienced as well, but we tried to be positive about the whole experience. I don't ever want to fly with Spirit again, but because it was so inexpensive, I just rolled with the punches. You get what you pay for..."
Cons: "Did not do final leg"
Pros: "Worst flight i have ever been on"
Cons: "i will never book with them again"
Pros: "A voucher for a free flight. My husband and I were both stuck in this fight and now live, at 4 am, are driving around trying to find somewhere to sleep that isn't sold out."
Cons: "No organization, preparation for this kind of event. No assistance in finding lodging. No offered compensation for the 13 hour blunder."
Cons: "This second leg of my flight to Denver was cancelled due to "inclement weather in Denver". They did not offer another flight for two days. I rebooked myself on a different airline and was able to get to Denver that night with no weather issues. The total cost was way to much."
Cons: "They cancelled it, no reason, no voucher to stay around till have next flight."
Cons: "Payment for drinks"
Pros: "Nothing - will never fly Spirit again"
Cons: "Their website check-in if horrible, you can't call a real person for help not can you get chat help, their email response time in case of a problem is 48 hours, the seats are so uncomfortable, you need pain killers, and after paying for carry-on bag and seat assignment, it was no bargain. A horrible experience - don't fly Spirit!!!!!!!"
Cons: "they charge you for everything. They say they are making you a deal by giving you a cheap flight. but charge you for carry on and personal items. and charge you $4for a tiny water.They are a bunch of A-hole. And I will never use spirit again"
Cons: "It was the same thing. Almost got charged $100 to carry on one of bags which I had already carried on the other flight."
Cons: "Bags never arrived and we were promised a phone call that evening with an update, which never happened. No sense of urgency from baggage staff."
Pros: "The flight was on time this time! Pilot did great through the storm and we had minimal turbulance"
Cons: "The seats are awful. I'm fairly short and I had no leg room at all."
Pros: "Quick k and easy."
Pros: "Check in at the front desk was awesome. They were very helpful!"
Cons: "We sat at the gate on the Plane for 2 1/2 hrs because maintenance and paper work on tha maintenance was not completed."
Pros: "Boarding was good."
Cons: "Smallest seats I have ever had on a plane. It cost more for my luggage to travel than it did to buy my ticket."
Cons: "It was terrible and I didn't get there the airline sux. Will never fly it again."
Pros: "It got me there"
Cons: "Yes it is a budget airline. But being an hour late getting there due to a delay and the. taking 30 minutes to taxi to the gate when we landed is bad for any airline. And they need to do something about the leg room on the seats. Budget airline or not, people are taller than what they evidently think."
Pros: "The good price and straightforward process"
Cons: "The delay but it happens"
Pros: "efficient boarding and very nice flight attendants"
Cons: "there were no backseat rest to place laptops but just a small piece of metal. no reclining"
Pros: "Flight was delayed too many times. Ended up taking a vehicle to my destination. Got there faster"
Airlines flying from Dallas to Denver have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights