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Dallas to London Heathrow Flight Information

Avg. Flight Duration 9h 43m
Flights Arrive in London Heathrow
Flights Depart from Dallas
Flight Price $468
Distance 4,737 miles
Airlines Icelandair, Air Canada, American Airlines, British Airways, Delta, KLM, Virgin Atlantic, Air France, Finnair

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Airports
Origin
Dallas
$468
only
$468
$701
only
$701
Destination
London
$468
only
$468
Tue, Sep 18
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
21h 10m
Thu, Oct 25
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
29h 30m
Trip: 38 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
IAD
Excellent 8.0

They waited for us since the connecting flight left very little time to make the change.

I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.

MCI
KEF
Excellent 9.2

The flight is self was fine.

Waiting area at KCI was extremely disappointing, containing only restrooms & water fountains. No food available to purchase after going through security. Baggage check-in area was within the American Airlines area and was practically invisible. I missed it and had to walk back to check my bag. Found out after going through full Security measures that Icelandair does not participate in TSA Pre-Check I didn't know that airlines could not to participate in TSA Pre-Check. I did not know that no meals were included in the flight. The meals you could buy were very expensive and very small. After waiting 2 hours to board and being on a 7 hour flight, I was very hungry. Glad I took a few Oreo cookies. The airport at Reykjavik was an absolute zoo, totally disorganized. People were in very long lines and many of them sitting on the floor. I will not fly Icelandair again.

KEF
MCI
Good 6.8

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

Mon, Feb 11
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
16h 30m
Mon, Feb 18
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
19h 15m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Oct 18
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
22h 25m
Thu, Oct 25
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
15h 45m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
SFO
Excellent 10.0

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

YVR
LAX
Okay 5.0

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

YYZ
YVR
Excellent 8.6

Liked legroom in the emergency row and the quality of the new entertainment system.

YVR
YYZ
Good 6.3

Crew was fine.

Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you.

YYC
YYZ
Excellent 10.0

The stewardess was top-notch, professional and friendly

Fri, Sep 28
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
9h 05m
Thu, Oct 11
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
10h 20m
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 137 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LHR
Excellent 10.0

The seating arrangement and the friendly nature and helpful service of the attendants.

Everything was great

DFW
LHR
Excellent 9.0

Seats a bit uncomfortable. The angled cubical is a bit confining. Seat belts are short so tough to roll over in the full sleeping position.

DFW
LHR
Excellent 8.0

DFW
LHR
Mediocre 3.0

The in flight crew did not even attend the passenger properly or even did not satisfy the passengers with food what they supposed to deserve. I ultimately rate it poor airways and wish not to travel with BA.

DFW
LHR
Mediocre 2.0

Due to technical error my flight delayed and I missed my flight to Hyd from London. I was traveling on personal medical emergency and missed an important surgery of my mother.

Mon, Oct 1
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
9h 05m
Wed, Oct 17
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
10h 20m
Trip: 17 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 91 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
DFW
LHR
Excellent 9.6

The food, comfort and entertainment

N/A

DFW
LHR
Good 6.0

The seats were too close. The food could have been better.

DFW
LHR
Excellent 8.0

Staff was very courteous

Cramped seats

DFW
LHR
Excellent 10.0

I found everything to be acceptable for me.

I was in seat 43A and the light from the galley was a mite bright from my seat, but I simply covered my head with the provided blanket and napped at will.

DFW
LHR
Okay 5.6

The crew was not good

Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?

Thu, Nov 1
DAL
Dallas Love Field
LHR
London Heathrow
15h 53m
Mon, Nov 12
LHR
London Heathrow
DAL
Dallas Love Field
17h 34m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,595 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
EWR
ATL
Mediocre 2.0

Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight

JFK
TPA
Okay 4.0

They ran out of blankets, earphones on the flight

LGA
MSP
Excellent 8.0

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

JFK
CUN
Okay 5.6

Flight was delayed.

LGA
TYS
Good 6.8

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

Tue, Nov 20
DAL
Dallas Love Field
LHR
London Heathrow
16h 21m
Tue, Dec 4
LHR
London Heathrow
DAL
Dallas Love Field
22h 01m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,129 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
IAD
AMS
Excellent 10.0

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

CDG
AMS
Mediocre 2.0

Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing.

AMS
SFO
Mediocre 3.3

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

SFO
AMS
Mediocre 3.3

Nothing really

Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.

ATL
AMS
Okay 5.0

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

Mon, Oct 1
DAL
Dallas Love Field
LHR
London Heathrow
13h 30m
Tue, Oct 9
LHR
London Heathrow
DAL
Dallas Love Field
14h 30m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,212 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
SEA
LHR
Good 7.0

Crew were great

Uncomfortable to sit for eight hours

BNE
POM
Excellent 8.0

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

EWR
LHR
Excellent 8.0

Loved the food and ambiance

The on air entertainment was surprisingly low quality

LHR
JFK
Excellent 10.0

Friendly staff, so much food/snacks were offered. Good movies available.

Nothing

LHR
JFK
Excellent 10.0

Service, meals, friendly and attentive FAs

Thu, Sep 13
DAL
Dallas Love Field
LHR
London Heathrow
12h 40m
Sun, Sep 23
LHR
London Heathrow
DAL
Dallas Love Field
32h 10m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,604 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.7
Food
7.1
CDG
SGN
Okay 4.0

nice drink selection on board flights

My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel

PUJ
CDG
Good 6.6

I like fly attendant who served us meal

I didn’t like that space between each seat is small

CDG
IAH
Excellent 10.0

Everything!

MXP
CDG
Okay 4.3

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

CDG
MEX
Good 6.3

The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible.

The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered.

Tue, Dec 18
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
12h 50m
Fri, Jan 18
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
13h 20m
Trip: 32 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MCI
Good 6.8

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

BRU
KEF
Okay 4.6

The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass.

Fri, Dec 28
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
8h 55m
Mon, Jan 7
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
10h 35m
$1195
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 17 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
DFW
LHR
Good 7.6

Overall a great flight.

Breakfast not their best meal. No tea or coffee served, very disappointing.

DFW
LHR
Mediocre 2.0

Absolutely nothing I had to beg and plead for a bassinet for my 7 month old child

Staff were unhelpful didn't let me board early with an infant. Said they didn't have a bassinet for the baby as people had paid money to be in the seats I needed for a bassinet

DFW
LHR
Okay 5.3

Honestly, this was the worst flight I have ever experienced, which was a surprise since I have enjoyed British airways before. The first surprise is the flight I booked wasn't finair even though I booked finair.

The seats were beyond small. An average size male next to me spilled over into my seat. I am an average weight female & lacked the most basic space. The plane was horribly hot for the entire 8 hour flight. The crew was sweet, but they couldn't make up for the discomfort. Besides being hot and stuffy it didn't feel like the airline was pumping enough oxygen into the passenger area. The ride was pure torture.

HEL
LHR
Excellent 8.6

The crew were helpful, pleasant and professional

There wasn't anything we actively didn't like. It was a good flight.

HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

Sat, Oct 13
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
13h 25m
Thu, Oct 25
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
29h 30m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

BRU
KEF
Okay 4.6

The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass.

LHR
KEF
Excellent 8.0

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

Thu, Nov 1
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
23h 05m
Sat, Nov 10
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
17h 01m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Dec 1
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
12h 55m
Sat, Dec 8
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
15h 17m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
LAX
Excellent 10.0

Everything was perfect on the flight. The service, the food and the crew.

Seats are a bit small. Not very comfortable and touch screen of entertainment system was slow.

YYZ
YVR
Excellent 8.6

Liked legroom in the emergency row and the quality of the new entertainment system.

YYZ
SFO
Mediocre 2.0

For the second time I traveled with Air Canada there was a 4 hour delay in Toronto. I will not be traveling with Air Canada ever again

MSP
YYZ
Mediocre 3.0

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

YHZ
YUL
Good 7.2

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

Sat, Dec 1
DAL
Dallas Love Field
LHR
London Heathrow
15h 20m
Wed, Dec 12
LHR
London Heathrow
DAL
Dallas Love Field
18h 31m
Trip: 12 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,129 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
MSP
AMS
Mediocre 2.0

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

AMS
SFO
Mediocre 3.3

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

AMS
SEA
Okay 5.0

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

ATL
AMS
Okay 5.0

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

IAD
AMS
Excellent 10.0

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Mon, Nov 26
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
LHR
London Heathrow
21h 30m
Sat, Dec 8
LHR
London Heathrow
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
29h 10m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,600 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

MCI
KEF
Excellent 9.2

The flight is self was fine.

Waiting area at KCI was extremely disappointing, containing only restrooms & water fountains. No food available to purchase after going through security. Baggage check-in area was within the American Airlines area and was practically invisible. I missed it and had to walk back to check my bag. Found out after going through full Security measures that Icelandair does not participate in TSA Pre-Check I didn't know that airlines could not to participate in TSA Pre-Check. I did not know that no meals were included in the flight. The meals you could buy were very expensive and very small. After waiting 2 hours to board and being on a 7 hour flight, I was very hungry. Glad I took a few Oreo cookies. The airport at Reykjavik was an absolute zoo, totally disorganized. People were in very long lines and many of them sitting on the floor. I will not fly Icelandair again.

LHR
KEF
Excellent 8.0

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

Sat, Jan 19
DAL
Dallas Love Field
LHR
London Heathrow
13h 50m
Sun, Feb 3
LHR
London Heathrow
DAL
Dallas Love Field
19h 50m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,595 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
EWR
ATL
Mediocre 2.0

Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight

SFO
DTW
Okay 4.6

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

LGA
TYS
Good 6.8

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

LAX
TUS
Okay 5.6

The bag service

The flight delays

CUN
ATL
Mediocre 2.0

The schedule was not good and I was needed to take later flight than I ordered.

Tue, Feb 5
DAL
Dallas Love Field
LHR
London Heathrow
13h 25m
Fri, Feb 15
LHR
London Heathrow
DAL
Dallas Love Field
19h 05m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,212 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
MEL
LAX
Okay 5.6

The crew was professional, responsive and friendly.

The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws

SEA
LHR
Good 7.0

Crew were great

Uncomfortable to sit for eight hours

JFK
LHR
Excellent 9.6

Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay.

Nothing

LHR
LAX
Excellent 10.0

Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!

The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l.

BNE
POM
Excellent 8.0

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

Wed, Oct 24
DAL
Dallas Love Field
LHR
London Heathrow
15h 18m
Wed, Nov 7
LHR
London Heathrow
DAL
Dallas Love Field
17h 14m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,129 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
GLA
Mediocre 2.0

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

AMS
CDG
Good 7.6

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

AMS
ATH
Excellent 10.0

Nice flight, nice crew, and a nice experience.

MSP
AMS
Mediocre 2.0

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

AMS
SEA
Okay 5.0

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Wed, Sep 19
DAL
Dallas Love Field
LHR
London Heathrow
20h 10m
Wed, Oct 3
LHR
London Heathrow
DAL
Dallas Love Field
19h 33m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
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