|Flights Arrive in||Mauritius|
|Flights Depart from||Dallas|
|Airlines||SWISS, British Airways|
The service and THE FOOD WERE GOOD !
Swiss took care of arranging hotel for us and substitution flight.
Missed connection flight because of delay
Everything was perfect
TV screens and movies. Food was great.
Nothing stood out
Nothing Stood out
boarded and landed on time. staff was nice.
i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!
There was a good selection of very different movies to watch. I found four that I wanted to see.
There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped.
Nothing to say
Everything. Will never book AA/BA again. Ended up with 42 hours journey.
British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.
We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.
The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.
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