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Plane was ok

Spirit airlines nickels and dimes you for everything . They sell you a ticket at a low price but then you have to pay extra for a seat. They charge you for carry ons.... They are skeezy. For some reason though I like them better than the American Airlines however because at least their planes are less than 40 years old.

Considering the context, the crew and other passengers were quite patient and helpful. I had brought along a large bag of pretzels which I was able to share with a passenger across the aisle who had been traveling all day with no meals. That was while we spent two hours on the taxiway waiting for a rainstorm to move over DFW on October 22, 2015. The crew distributed complimentary water during the wait so that was nice. The pilots were quite skillful once we were cleared for takeoff and got up above the storm.

I was a bit put off paying for a carry-on computer bag too big for the "free"-bin plus a checked bag plus my boarding pass, but, in the end, I suppose it cost no more than Southwest that checks bags free but charges a fare higher that the combined costs of the Spirit flight. But I think maybe I will go back to the old traditional carriers, just because I like to know the total cost before I get to the airport.

The United Airlines representatives gave me the wrong information about baggage fees and I ended up paying a lot more than I had to. Their training is very poor!

That I got the flight out

It was a really small cramped jet with the wifi not working it was also suppppper hot in there aswell

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Nothing

Everything

Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins.

Great crew. Good, friendly service throughout. Even in coach the seats on this new A321 were pretty nice as far as the back of the plane goes. I'm 6'2" and had enough legroom. Inflight entertainment is decent. I watched the multi view flight map all the way -- now every seat is a window seat. M

Nothing. It was an excellent flight.

The plane was nice and new and I really enjoyed the free entertainment option

I can't even come close to counting how many flights I've ever been on in my lifetime, but for me, this attendant was the absolute WORST I've ever come across. He was SO rude to so many passengers, I could hardly believe it. I've also maybe only ever taken the time to write less than a handful of reviews of flights, so I hope that leaving this comment says something. If I were American Airlines, I would NOT want this person representing my business. I took a photo of him on my phone with the original intention of reporting him directly to the airline. I have yet to find the time.

No room no tv 2 hours late delayed it sucked!

The Crew on the plane was very nice and helpful.

Both flights were delayed, plane was very dirty and needs some upkeep. announcement speaker is muffled and cannot be heard. Staff at the gate was very unprofessional just horsing around and speaking of things that are not ok for the work place.

It got us to our destination.

Over 60 minutes late.

Thought the flight was cheap but that's just a lie

So many hidden fees terrible customer service. Never again will I fly spirit

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

People were polite and helpful On time very clean Cheap fair Just awesome

I bought a round trip from lax to fort worth tx when I was at fort worth to get my boarding pass I was told that my flight had been cancelled because I had missed my flight from lax to fort worth which made no sence to be honest it blew my mind I tried not to get upset but as you can imagine was a little hard to do how do you get that wrong when my boarding pass is scanned how secure is that airline if you dont even know who is on your planes big let down in my opinion hope your airline can address that asap

paying for my bag that i care for 4 year in every airplane for free was very disappointing to me

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Crew was great. Price was great.

No good options. Difficult WiFi connectivity. No entertainment.

Everything was good .

No breaks or offer,to buy like bacon n eggs or sasage

The seat was so cramped that I couldn't even use my laptop. I didn't have enough room to have my arms in normal typing position. I could 'hunt-and-peck' type, but that was super inconvenient. I didn't have that problem on other flights. So I don't know what was different about my seat on these flights.

Plane wasn't full. Plenty space

No complaints