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Pros: Entertaining and helpful in flight crew.

Cons: On time flight. Seats that recline for more comfort.

Cons: No communication that the flight was an hour delayed and lack of organizational skills to ensemble the passengers to get them onto the plane faster. Plane AC was off while technicians were busy working for 40min on the plane (felt like a sauna) ....just an unorganized flight...bad communication :-(

Pros: Not much on this leg.

Cons: It’s not a comfortable flight, and had delays that could have been avoided.

Cons: I’m 6 foot tall. I should have gotten a seat with more leg room. The seats are super cramped.

Pros: Seat was hard, not much foot space

Cons: My wife and Iasked for a snack, it was never delivered

Pros: Crew was good seat comfortable

Cons: Better snacks

Pros: Everything met my expectations

Cons: Refreshments

Cons: Food really bad on both segments.

Cons: Flight attendant was not helpful and the border of rude

Pros: I like the entertainment choice

Cons: No snacks I had to pay for my bag I'm sticking to southwest

Pros: Overall good service.

Cons: There was a three hour delay for missing crew.

Pros: Nothing

Cons: EXTREME LACK OF LEG ROOM

Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.

Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.

Pros: The crew seemed willing to reebok flights and they didn't get angry or upset at the passengers.

Cons: The broken lavatory caused a 4 hour delay. It was a difficult experience because we were kept thinking it was going to get fixed soon but it wasn't.

Cons: The size of the seats

Pros: The crew was very pleasant about a sticky situation.

Pros: The crew was amazing

Cons: I like to fly again with SingaporeAir. Thank you for you amazing service. Excelent job.

Pros: Crew was great.

Cons: Nothing.

Cons: Delayed boarding but received notification from Kayak was good.

Pros:

Pros: nothing Frontier is the absolute worst !!!

Cons: Everything. Poor service, bad bagage handling. long wait lines. did not open baggage counter until very late. very poor attitude from employees.

Cons: Not enough leg room. No entertainment. Nothing but complimentary water and ice

Cons: So grateful for all of the help we received!! Thank you!

Pros: No the crew was fine but not amazing. It was a very noisy flight not the people on it but the plane itself. Bumpy ride but it was very cloudy so I am sure that is why. I have had better flights.

Cons: You did the best that you could

Pros: Decent leg room.

Cons: Delay boarding, delay on tarmac after leaving gate, no complimentary food offered, need to pay additional for ANY seat you choose, need to pay for baggage even carry on, took over an hour to get baggage

Pros: On time

Cons: Lost bag

Cons: Long check-in line Bag was lost

Pros: Smooth flight .

Cons: It’s not very comfort seating, and no onboard entertainment.

Pros: Boarding was super fast. The crew was nice and friendly.

Cons: It’s a little cramped but that’s to be expected. Food choices are slim as well.

Pros: unfortunately, the attendants had to deal with some problem customers on board. However, they were very professional, even when they had to be stern.

Cons: All other airlines I've been on board had reclining seats and complimentary snacks. Also, the baggage weight limit for Spirit is 40lbs, while other airlines have a 50lb limit. I had to pay extra for my bag that was under 50lbs.

Pros: Crew was great

Cons: Offer free drinks and not so strict on extra payment for carry ons

Cons: Flight delayed. Barely any leg room. Very uncomfortable.

Cons: Spirit needs more order.

Pros: Boarding was super fast. The crew was nice and friendly.

Cons: It’s a little cramped but that’s to be expected. Food choices are slim as well.

Pros: Price

Pros: Overall good service.

Pros: The free mivies, the leg room was good also

Cons: Flight left late and yge long wait for the baggage. Too long!

Cons: The seats are very uncomfortable

Pros: Beautiful plane, new, very comfortable.

Cons: Two hour delay in taking off.

Pros: Flight was smooth

Cons: More leg room

Cons: Delta One screens are a bit small.

Pros: Nothing

Cons: Everything

Pros: Free movies

Cons: Bad food, cramped seating, slow food service

Cons: The size of the seats

Pros: Crew was great. Price was great.

Cons: No good options. Difficult WiFi connectivity. No entertainment.

Pros: I sat next to two of the flight attendants prior to our departure. When they got up to board, their negative comments about getting on the plane made me think Wow, why are you doing this job, if you don't really want to go. The two attendants at the check in, they need some training.

Cons: More professional staff.

Pros: Good crew, great landing, short flight

Cons: The seats are crampy

Pros: New plane

Cons: Boarding, no gate changes, no flight delays

Pros: L

Cons: Legroom

Pros: Crew was fine, nothing spectacular.

Cons: Paid extra for exit row on A321 - scam for AA to charge extra for this row, there is no extra leg room

Pros: Seats weren't too uncomfortable, and the crew was friendly.

Cons: The customer service

Pros: Overall very well for first flight with spirit

Cons: I’m 5’9 and very skinny, yet still no leg space.

Pros: Nothing

Cons: Everything

Pros: The crew was enthusiastic and pleasant despite the schedule change.

Cons: Our flight was delayed over 6 hrs

Cons: Food really bad on both segments.

Cons: Boarding wasn't by zone but all at once.

Cons: Connection at Schiphol often tricky;

Pros: Flight cancelled

Cons: Flight not cancelled

Pros: BURVANK AIRPORT

Cons: I NOTICED I ALWAYS GET A WING SEAT THAT OBSTRUCTS MY VIEW. GETTING TIRED OF BEING SEATED THERE

Pros: The two member of the crew were very welcoming and kept a very good sense of professionalism along with adjustments to every passenger. I can consider myself a frequent flyer and it’s relieving to have a crew like that.

Cons: I would appreciate a quicker and just a little bit more organized check in and maybe some different snacks that will make an airline stand out.

Pros: Flight was fine. No problems. Crew pleasant and professional.

Cons: Flight delayed due to problems with aircraft availability.

Pros: The flight, airplane, staff onboard were all very good. However...

Cons: Ground logistics, poor relationship Hong Kong Air, Vancouver/ SFO Airports, Alaska Airlines made transfor overhead time/efforts and luggage handling a problem. (1) flight outbound computer problem (2) transfer Canada/US problem (3) Lost luggage on return flight + time delays 90 minutes for luggage

Pros: United was great.

Cons: DCA is a total disaster. Avoid the airport at all costs. The metro is shut down and everyone is competing for very expensive cabs and ride share. Terrible. Worth it to go to Dulles.

Pros: I really like the entertainment onboard with the United app.

Pros: Love the ability to watch films on my device by way of United WiFi

Cons: Better snacks

Cons: More room. Not losing my luggage at the end of long flight.

Pros: Crew and boarding were stellar.

Cons: Seat comfort and extra charges were excessive.

Pros: Got the last seat with no windows plus had no carry on bag but they didn't pay me back the reimbursement which I had already paid for mistakenly

Pros: Complimentary something! Entertainment options would be nice.

Cons: No complimentary anything! No entertainment:(

Pros: I got to where I wanted to go

Cons: I reached out to your customer support already about this, but haven't heard back. The departure time (for both legs of my trip) that was confirmed with my purchase from Kayak was incorrect and caused a major inconvenience. I'd very much like to receive a response. My email addres

Pros: Crew was fine, nothing spectacular.

Cons: Paid extra for exit row on A321 - scam for AA to charge extra for this row, there is no extra leg room

Pros: Smooth sailing

Cons: N/a

Pros: the plane was newer

Cons: the very long delay!!!

Cons: Brand new plane seats were great and tons of entertainment

Pros: The plane was clean and new. The boarding was very easy and having to pay for carry on bags eliminates a lot of the overhead bin hassle you get on most airlines.

Cons: The crew was interesting. If anyone got up while the fasten seatbelt light was on they were quick to get on the speaker system or tell that person the sign was on. Our flight wasn't even rough. Also, they cram the seats in the plane but it isn't a secret. Just know to upgrade to and exit row or the big front seats if you are 5' 10" or taller. Also, if you like to sleep on the plane be sure to get a window seat.

Pros: On time friendly crew.

Cons: The seats were crazy uncomfortable.

Pros: Helpful CSA

Cons: Subpar everything and big fees

Pros: Flight was very smooth

Cons: Seat was very uncomfortable