No flight delay. Less turbulence. Better landing. Less restrictive seating.
Cons: "Seats do not recline and are only padded with leather cover and minimal padding. And back part of seat angle is bad for back."
Pros: "Thank you for perfect landing at DFW"
Cons: "Seating was very uncomfortable"
Pros: "Getting off the plane"
Cons: "Being charged for anything you could want. Flight attendants seem unaware of anything. Very tight and uncomfortable seats, after we were told we probably wont gre sat together unless we pay more. Delays, while they were weather we were not even informed for over 45mins."
Pros: "Not one thing. Besides they got they destination right. The staff hate they’re jobs. Everyone involved in this spirit airlines besides the pilots was in a bad mood.. I really liked how they waited till literally the last min an said your bag that you have used on your 8,564 previous flights to date. Is now 65$ to put in the same exact spot you were going to put your bag to begin with.. the same bag I’ve used for a shade under two decades of travel."
Cons: "You don’t have a box big enough for that. Bought ticket day in advance with insurance for this reason. checked in several hours in advance itenary machine could not print duplicate messed up several people days with not putting us on our flight. An then charging me 100$ more to secure the seat on the next flight. When all they had to do was print the item ready. I had meetings scheduled days in advance I missed that were worth 50x this entire ticket. An the airline doesn’t even know who it is that sells the insurance.? That’s a strait up scam.. worst airline in years. From the experience an the staff all the way around I was embarrassed to say I used this airline. If I had to guess on anything I think it’s close to being the next airline to hit the scrap yard. No one in this air line is committed to they’re work. I’ve always said “ Experience is the best teacher in anything”. An I’ve learned enough from this one...."
Cons: "Customer service is the worst. I called to modify my flight because lax traffic, after a myriad of options which included a 20hr flight (3hr non stop is what I had) or driving to Vegas to catch a 17hr flight, I was told “well at least your ticket was cheap” by their customer service agent. Worst airline out there, do not use them. On my flight to lax I see how they conveniently charge you less for your bags at the ticketing area where you have no way to check how big your bag is because there isn’t a receptacle like most airlines have to check them. So if you take the chance of your bag being considered a personal item vs a carry on (that costs $55) then you will surely find that receptacle at the actual gate to check your bag where they will charge you $100 no matter what. Perfect setup for the revenue they need."
Pros: "I didn’t end up going and spirit airlines didn’t credit me anything. I will never fly with them again and you shouldn’t sell for a company with such horrible customer service. I will only take southwest from now on. They have a no refund policy as well, but they gave me full credit for a future flight when I had to cancel. Spirit airlines should be put out of business. By the time you add a carry-on/checked back it’s just as expensive as any other airline. Their seats are extremely uncomfortable and they don’t recline. The suck lol"
Pros: "How friendly staff was."
Cons: "Delay of 2+ hours. Lower check-in baggage weight that other airlines."
Pros: "Once the plane arrived they did a quick turn around to get us in the air."
Cons: "The delay was almost to much. I left my house early just In case of traffic and got the first notice about the delay as I arrive at the airport. My mood got more annoyed as each additional notice pushed the fight back. I empathized with those who had connecting flights and wouldn’t make their connections."
Pros: "The flight crew was very friendly--every made a few jokes on the intercom. Everything ran smoothly and was on time."
Cons: "The seats on the flight were horribly uncomfortable and had hardly any leg room. Also, charging as much for my seat and bag as the actual airfare is ridiculous!!"
Cons: "Pricing was hard to follow and when we got to the airport the pre ticketing was not working so when we went to pay for the bags we got penalized because we could not pay for them any other way accept the counter"
Pros: "Easy, on time, accessible"
Cons: "There was one flight attendant that did a good job but took her job very seriously and was super strict ... it was entertaining though"
Pros: "Nothing the airlines sucks"
Cons: "Look up same comment"
Cons: "The cost of carry on bags and the cost of seats pretty much makes it the same cost of southwestern. Also no complimentary snack on the flight is sad that everything has a fee this airline."
Cons: "Contrary to what people say, flight Schedule was on time. Best landing was on my connecting flight from Atlanta to Orlando, so smooth."
Pros: "The sky was blue."
Cons: "I honestly did. It like a this g, I would never fly Spirit again. No leg room for a personal. 6'3""
Pros: "Quick and easy boarding"
Cons: "Have to pay for everything! Expensive carry-on prices and you don't get a complimentary drink or snack."
Pros: "Fast, no delays"
Cons: "No free snacks"
Cons: "I was extremely disappointed when I arrived at the LA airport and was notified that my flight was delayed and therefore I would not make the connecting flight. I asked for Spirit Airline to help come up with a solution. The agents at LAX kept me at the counter for over an hour making me miss my original flight to Dallas. All the Spirit agents kept saying is that corporate doesn't allow them to help. Only option was a refund or flight out of LAX 12hrs after my original flight and take a red eye. I was at the airport with (2) children under the age of 10. The people for Spirit had poor attitudes and lacked any effort to help come up a solution. I ended up having to book a same day flight from Delta Airlines. Delta flew out at 1pm. The (2) kids and myself were at the airport at 9am to catch the 10am flight from Spirit. Long day for us."
Pros: "Bad boarding techniques,you can't even hear the speakerphone updates and even worse had a bad pilot,almost an hour late arriving to airport and he had no excuse of why.....over all bad experience!"
Pros: "Spirit took care of us with a hotel and the soonest connecting flight to our final destination."
Cons: "Our flight was delayed, then the aircraft we were on had to make an emergency landing were we were there for 5 hours before a new aircraft had came to pick us up. It was a huge hassle there was no commication. This delay caused all connecting flights to be missed. What should have been a 6 hour flight turned into two days of flying. This caused unnessary stress and a huge headache to made sure we made it on time where we needed to be. Some issues are uncontrollable but it could have been handled so much better. This was a long flight of waiting around for flights, planes, and to even our luggage which took an hour to retrieve."
Cons: "I did not like the fact that I was not told about having to pay for my luggage....this was not disclosed to me at all....you say your ticket prices are low, but not when you add $52 that you're paying for your baggage you might as well just go fly with someone else, pay the same thing and not have to pay for your luggage. I will not fly Spirit Air next time for this one particular reason"
Pros: "I like that I got to my destination, my bag wasn't lost and my best friend picked me up at the airport"
Cons: "They get you with their upfront cheap fares, but then you have to pay extra for everything: a seat assignment, carry on bag charge, over weight bag charge (their limit is 40lb, not 50lbs like every other airline), water and soda on the flight is $3...plus the seats are not adequately padded, you not only feel the metal frame of the seat but if someone tall sits behind you you feel their knees in your back. Learned my lesson. Today's flight also had a not so pleasant flight attendant, kept walking down the aisle yelling TRASH!! You definitely do not save money booking on Spirit."
Cons: "None of the kiosks worked and the attendants were not helpful at all. I will never fly Spirit again."
Pros: "The flight it self it was easy and comfortable went smooth without delays and crew on plane were excellent"
Cons: "All procedures during ticketing and the most terrible thing was that you have to pay for your carry on small bag And its written in small letters on the website and like no one on the ticketing area would tell you that you can pay 36 $ instead of 55$ if you pay it when you self ticketing and was trying to pay it online for several times there were errors with website, also the person who was helping with tickets she was rude and she didn't know what to do at all because I payed for carry on bag and when I was in line she told me that I have to check my bag because I payed for check in bag and she start arguing when its obviously printed on my ticket CARRY ON bag , so when I told her please is there any way I can take it with me, she asked her college and he told her its a carry on bag of course she can, she looked at me and said then why you standing in the line in the first place, it was mean All airlines allow you to take one small carry on bag That's the main issue but other than that crew on the plane were excellent and caring"
Pros: "On time, price of ticket, swift boarding, expedient arrival at my destination, friendly crew. I do want to add the experience that my nephew and his 4-year old son had on their Spirit flight a few days earlier than mine. My grandnephew did not know where to exit after landing. This was his first airplane ride. He walked straight down the aisle with everyone else, but instead of making a left turn towards the door, he walked straight ahead and right into the cockpit, much to his father's chagrin. Rather than admonish him, the pilot kindly introduced himself and gave Jacob a tour of the cockpit. :-D These days, not too many pilots will do this, so I want to say Thank-you for making my grandnephew's first airplane ride so memorable. <3"
Cons: "It was quite stressful not to exceed the 40# limit. My poor Fitbit scale had no idea who was standing on it (over and over again), ultimately labeling me as a Guest. Just as well; I really did not want such a number registered on my Fitbit online account. The seats were unsurprisingly not very cushy, but for a 2-3 hour flight, it wasn't so bad. After landing and as we approached the terminal to disembark, for whatever reason the pilot slammed on the brakes, causing all passengers to lurch forward violently, as did the luggage in the cargo hold based on the awful sound coming from underneath my feet. Immediately afterwards, the jet made a right turn towards the terminal. Thankful that this happened on the ground and not while still in the air! No luggage was harmed in the sudden stop."
Pros: "The Price"
Cons: "No room in the seats"
Cons: "Air hostess to and from Dallas rude Staff at the counter rude Pilot from lax yelled from cabin for passengers to sit down- whereas it was one of the hostess that was working around. Got people talking and thinking if they will want to fly spirit again. They need to train staff how to communicate nicely to customers"
Pros: "What I did like about this flight was that it was on time and it was a direct flight to Dallas."
Cons: "All the hidden fees, like paying for the seat after you've paid for your flight, also paying for a carry-on when other companies allow one free carry-on bag with you. Not being able to pay for my carry-on on my phone and having to pay full price at the airport."
Pros: "Good flight. Nice and smooth."
Cons: "Seats are a little small but I guess that's what makes it a cheap flight. Will definitely fly with them again."
Pros: "The flight itself was great. I boarded the plane in a timely manner and we took off on time. We even arrived 20 min early! The seats were very comfortable. I had no problems on the plane."
Cons: "I did not like the baggage fees."
Pros: "The crew"
Cons: "Everything. No free water is the height of idiocy."
Cons: "The seating, the check in process, the baggage fees."
Cons: "Seats, staff, and uncomfortable chairs"
Pros: "Cheap fare. Fun flight crew"
Cons: "Frequent delays"
Pros: "I liked that the plane was structurally sound and well built and that the pilots knew what they were doing - it went up, flew and landed! SUCCESS!!"
Cons: "I remember when SOUTHWEST came onto the scene, people said "It's a cattle call airlines". Well, there's a new leader in budget flying - seats don't recline, if you are over 6'2" your femur will barely fit in the seat space between rows, $3 for anything to drink, and because it is cheap (least expensive) it has all the personalities/characters 'least expensive' will attract. . . and heck, I was one of them! People are great, but when we are crammed into spaces, our egos and inner-judges get all ramped up, and there were plenty of these moments. Nice, friendly airline crew, from front counter to attendants, which also comes with the lack of experience and polish of veteran airline employees. In the future I will ony fly Spirit when I am country hopping and need the least expensive series of flights to get from point A to point B to Point C, and SPIRIT was a leg in that journey. Fly safe and kind everyone! CT"
Pros: "My 3 day airport parking cost more than my 1000 mile flight. Great comfort and cabin. Great new Airbus plane. Way less nonsense that "old style" airlines subject us to."
Cons: "Fear of additional "surprise" fees (carry on, print boarding pass fee, just the unknown many possible threats I read online while doing my online checkin. The first two Kiosks I used "froze" while getting my boarding pass. I spent a frustrating 90 minutes getting set up with a FF account and getting checked in. "ALL'S WELL THAT ENDS WELL" and I saved $$$ !"
Pros: "Fares were lower. Left on time."
Cons: "Hard uncomfortable seats. Very little room. I understand why they need to do that since the seats are so cheap, but still. The guy next to me had his arms in my chest the entire flight as he insisted on using the armrest that was more of an after thought of an arm rest rather than a real armrest. I'm sure this company will continue to do fine business as they will make more money for every little thing like $3 for a can of soda $45 for a carry on bag. Pretty soon they may charge for wearing shoes or a shirt on the flight. We all need cheap flights sometimes but fliers be aware there is a reason."
Cons: "When I reserved I bought 'insurance' to be able to cancel my flight. This was a ruse and I got screwed with a flight I couldn't use and 'flight insurance' I didn't need not so cheep option afterall"
Cons: "I was seated in the rear of the plane and could clearly hear two flights attendants complaining to each other about several passengers. Their was no professionalism and it was just rude. I felt like I was listening to high school girls."
Pros: "The boarding process itself was easy. The crew is nice enough and in spite of the long delay, we arrived safely after an uneventful flight. I did not try any food or beverage on the flight. I did appreciate the e-mail updates on the departure which allowed me to not leave home until much later."
Cons: "This airline seems cheap on the surface but they make you pay to pick your seat in advance, even for just normal seats (really?!?), charge for carry on bags (really?!?) and charge above market rates for checked luggage. You also have to pay for any food or beverage - nothing is included. The seats on the plane do not recline. At the end of the day, you're better off booking with an airline that doesn't up charge everything."
Cons: "Three hour delay. Seats were like torture"
Cons: "I was charged over $50 for carry on bags, and also for my seat assignment. The plane was old and run down. There was a miscommunication with crew about boarding zones, and no entertainment on the flight. The food and drink is overpriced and there is a terrible selection. I won't ever fly Spirit again."
Pros: "This flight originated out of Portland to Las Vegas and then to Los Angeles where it was scheduled to depart to Dallas at 10:31 am. Initially at 9:45 when I checked in at 9:40 I was told the flight was delayed until 2:30 pm. Then when I called Spirit at 12:40 pm after receiving an e-mail from Kayak that the flight was cancelled I was told that I had 2 options: (1) To fly to Vegas where I would connect at 1:50 am and arrive in Dallas at 6:30 am or to receive a refund. The next day arrival into Dallas was not possible or acceptable so I chose the refund.. Later I found out that other passengers were booked on other flights, offered a $25.00 food voucher, and a $50 credit to be used within 60 days. I found this out after I had already booked another flight on American Airlines and when I spoke with a Spirit ticket agent they said that you made a decision so ther isn't anything that they (Spirit) could do. It cost me an additional $200.00 dollars to get to Dallas 9 hours later. What a way to be treated by Spirit Airlines after they knew the flight was cancelled when it never left Portland. My husband is a 21 year Army Officer and we travel ofter (1st time with Spirit) and we have never been treated with such disrespect. Thank You Susan Boyko"
Pros: "The flight from Ft Lauderdale to Orlando was a good flight. The seats were comfortable."
Cons: "When our flight was going to be late which meant that we would miss our connecting flight in Texas had us sit in the airport all night long for 13 1/2 hours. The desk people were very rude to us and were not helpful at all ."
Cons: "We went to check in at the airport and the flight was delayed because the flight crew was going to be late. This caused the connecting flight to be missed. So after paying $180 for a hotel room the night before, the flight was rescheduled from 1030 AM to 9:30 PM. The Spirit flight check in personnel offered a refund, which would be no good for getting home. So instead of getting to Orlando at 7:30 pm, the arrival time was now 8 AM the following day. This was so very frustrating, we will never FLY SPIRIT Airlines again."
Pros: "Trick you with cheaper prices (good business)"
Cons: "They will charge you anything you bring along"