I had an extensive delay on my previous flight and we had another delay due to the crew not being there. We were scheduled to have a late arrival but due to the delay it was even longer.
The WiFi was not working. That made for a long flight.
Flight was delayed due to crew being not on time
Flight was delayed. No information on why it was delayed. After we boarded the flight, , the crew made announcement that the captain hs not arrived and he will take 15 mins more to arrive. Passengers were just sitting patiently for the captain to arrive and start, Terrible experience.
Timing, quality of service, promptness and courtesy of the staff
It would have been better if the flight wasn't delayed by 2.5 hours
Delta flight Delay for ,more that two hours i.e original flight was 6.30 PM and it starts at 8.45 PM, When we connect Delta team for meal vouchers as it is late arrival in designation,But we did not get it as per delta policy , which is not good for mid night arrival,
On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive. I also upgraded to comfort + , I didn’t feel it was worth it. There was no benefit
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
Lisa the flight attendent was absolutely wonderful - I loved her energy and you could tell that this crew was amazing family - thank you for making our flight home to LA so very fun! Love and Sun Chips!
DFW notification of changing the gate notice was an inconvenience.
Mechanical issues and delays. I get it but bad experience. Turned my 3 hour airport experience into a 9 hours
The flight was delayed multiple times due to the inbound flight arriving late, which is not a major issue. That being said, the boarding process was awful. The gate agent(s) didn't allow sufficient time for the pre-boarding passengers to get settled in and then called the four priority groups at the same time - i.e., called Group 1 and then called Groups 2-4 all at the same time. This approach had all four priority groups standing on the jet bridge from the airplane door to the gate end of the jetway for 10+ minutes in the heat (i.e., it was 96F outside and uncomfortably warm). This approach also made the actual boarding process a mess. There were multiple points of failure with the boarding process that turned a late departure into more of an issue.
Worst experience ever, extremely disorganized airline with super rude crew for first class passengers. I have submitted feedback to AA customer care online that this was my worst experience traveling in over 30 years
My flight attendant was miserable. Bathroom filthy and the water soapy in the tea. I’d choose delta everytime.
Nothing with the flight. It was good. Crew as very helpful especially fist class flight attendant.
I am generally an American Airlines loyalist but this flight was not good. I was seated in an aisle seat and the gentleman in front of my had his seat fully reclined which made it impossible to work on my laptop, eat or drink.. The gentleman in the middle seat was watching something on his phone without headphones.
Flight was smooth and on time: however, this flight was filled with advertising. We got it over the speaker system both when we took off and when we landed. Flight attendants were handing out sales flyers when we landed. It was not a good look.
The first leg of my trip from Dallas to CLT was smooth from check-in to landing. The snack, biscott cookie really needs an upgrade. Even if the upgrade is a choice of the cookie or pretzels.
The plane was late getting to Ontario by half an hour which makes it inconvenient when you have people waiting for you.
