At the gate I got bumped from my reserved aisle seat to a window. Not a huge deal for a one-hour flight, but the "free seat reservations" are indeed "free" but not "reservations".
I just think that Canada has slipped so far down if I could choose a non Canadian airline to travel on I would prefer that.
Cons: "Flight delayed I missed my driver"
Pros: "Crew was very friendly!"
Cons: "Westjet connect was not available on this plane!"
Pros: "Crew was great."
Cons: "Communication as to why we were promoted to premier seats and service."
Cons: "Flight left late. Sat on tarmac almost 1.5 hours with little explanation. No water until in the air. Poor allocation of overhead space for luggage - free for all by passengers. A miserable experience."
Pros: "On-time flight, satisfactory crew."
Cons: "Seat felt cramped (not helped by overweight guy next to me), plane was warm with very mediocre airflow, window seat was missing window."
Pros: "Service is awsome"
Pros: "An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall."
Pros: "The crew was fine and we were very comfortable. This is because we were in Premium seats. The experience is entirely different in economy, which we did while flying the other direction."
Cons: "The Westjet employees working on the ground as we disembarked in Calgary we’re not good. It took forever to get out stroller off the plane, and one employee was being really rude to all the people waiting for their strollers."
Cons: "For customers without hand held devices, there are no options for in-flight entertainment."
Cons: "very poor customer service boarding and in flight."
Pros: "I received great service and the flights were on time."
Pros: "Good service. And snacks served"
Pros: "Good legroom compared to other carriers"
Cons: "Almost 1 hour late leaving. No westjet connect, so no entertainment."
Pros: "The over all star rating should have five stars. I mistakenly pressed something and it went to one And I could not figure out how to get it back to five. Everything was on time which I so appreciated."
Pros: "For a long flight, WestJet is the way to go! Many flights were involved in our vacation. WestJet stands out above and beyond all the rest. And what a relief, since we took WestJet for our in August flight to and from Europe. Simply no comparison in all the various aspects of a flying experience."
Cons: "The seats are comfortable, for a tall person, the legroom is Apple, climate controls are good, the service is fantastic, everything about it! These people know what they’re doing The seats are comfortable, for a tall person, the legroom is Apple, climate controls are good, the service is fantastic, everything about it! These people know what they’re doing!"
Pros: "Professional, efficient, courteous."
Cons: "Plane seemed older and less leg room for a 6’4” guy. No TVs or monitors to track flight info."
Pros: "On time"
Cons: "Temperature on plane was way too hot"
Pros: "Upgraded to Plus - it was great."
Cons: "Too bad we have to pay extra for Plus to get a reasonable amount of room."
Pros: "Crew good, service good"
Cons: "Both flights delayed over 2 hours, missed connection so it took so I was in airports 13 hours instead of 6"
Pros: "It was a clean plane and a pleasant enough flight."
Cons: "I was in the window seat. The guy in the middle seat spread out so much he was pushing me against the side fo the plane. Really uncomfortable."
Pros: "Flight was good."
Cons: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."
Pros: "The plane was clean, and seating is very comfortable with enough leg room. Its one of the best domestic rides I had."
Pros: "The crew was very friendly and funny"
Cons: "Everything was up to my standard"
Pros: "Crew ok."
Cons: "Was told need to fix my ticket from Bangkok. So after waiting over an hour to get ticket fixed, found out didn't need to. Then a rush through security . Lucky Westjet flight delayed (usual) And made flight by running to gate. Then get to sit on plane for an hour. AGAIN. Two flights on Westjet and two delayed and two sat in the plane an hour. First time missed my connecting to Hong Kong and Bangkok. I know nothing perfect, but this seems to be the norm. Next time will try to find someone else to fly with."
Cons: "It did not happen. Being transfered to air canada in Toronto was a night mare"
Pros: "The stewardess serving drinks was very pleasant. Thank You"
Pros: "STAFF WAS GREAT"
Cons: "CHECK IN OVERHEAD BIN RULES NOT ENFORCED-NO ROOM FOR MY ONE PIECE"
Pros: "The flight was on time, there was enough room for carryons in the overhead bins"
Cons: "I did not have any food or use the entertainment options so that’s why I scored them low as I don’t know how good they were."
Pros: "I just love WestJet"
Pros: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"
Pros: "Cabin Crew were nice"
Cons: "Very tight seating."
Pros: "Good service easy boarding luggage came out as soon as we were off the plane when you are on vacation last thing you need is to wait for your bags great job all around"
Pros: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Cons: "Security, too much, even when we arrived, customs twice."
Pros: "It was very enjoyable all round."
Pros: "Cabin crew was good,"
Cons: "The seats where not compfie"
Pros: "Main stewardess was very pleasant. Not full flight so I moved back and had a seat to myself."
Pros: "The plane wasn't full."
Cons: "The crew was late."
Cons: "pilot should have informed us as soon as plane left gate that we would have extended delay due to missed take off window-we do expect some type of reimbursement!!"
Cons: "We flew from Toronto - Abbotsford with a stop in Edmonton. There was a 1 hour layover in Edmonton before the Edmonton - Abbotsford flight left. Unfortunately, the plane arrived in Edmonton 30 minutes late, and rather than wait 5 minutes for the passengers to disembark from the Toronto plane and board the Abbotsford plane, WestJet decided to leave all those passengers behind. There were no other flights available until the evening, and we were stuck for 8 hours at the Edmonton Airport before we were finally given a flight to Abbotsford. Never again will I book with WestJet."
Pros: "I loved how the crew was so helpful."
Cons: "There was no entertainment on the flight"
Pros: "Comfortable seat with lots of leg room"
Pros: "Basics of chips or pretzels as one food offering"
Pros: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Cons: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."
Pros: "I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat."
Cons: "Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look."
Pros: "Flight was short"
Cons: "Could have not delayed the flight 3 times."
Pros: "Quiet , comfortable cabin and crew was quick to board everyone"
Cons: "We did not board until 2 hours after original schedule"
Cons: "Crew was not attentive. Temperature was cold."
Cons: "You were out of earphones"
Cons: "I never made it... I had a trip interruption and got stuck in Chicago and would of had to wait another full 24hrs to take the flight to Denver. tired and nauseated after being all day at the airport that at midnight, i knew that I couldn't hold off till the next evening, took the next flight back."
Cons: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"
Pros: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Cons: "Would've been nice to have had an eye mask / blankets on a red eye flight..."
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "Not much"
Cons: "Seats that worked"
Cons: "Flight time was changed twice"
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Prompt on time service."
Pros: "on-time, courteous flight staff"
Pros: "Older style cabin, but still a comfortable flight. Crew was friendly."
Cons: "Two hour delay out of Denver, no crew."
Cons: "The crew was a little late"
Cons: "Seats are cramped"
Cons: "Almost everything!"
Pros: "Everyone was courteous. Flight was on-time."
Pros: "Great service and smooth flight. Love American!!"
Cons: "Everything was outstanding!!"
Pros: "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
Cons: "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."
Pros: "On time"
Cons: "Small seats"
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."
Pros: "Food and entertainment were great"
Pros: "The crew was awesome."
Cons: "You guys lost our luggage!"
Cons: "Too cold, even with air off above me."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "not much"
Cons: "not much"
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Pros: "Quick and easy boarding"
Cons: "Uncomfortable seats"
Cons: "Delayed flight due to crew."
Pros: "No surveys"
Cons: "No surveys"
Pros: "El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "Overall great flight and great service. No complaints!"
Cons: "Late departure. Seats were double booked. Had to delay again to sort it out."
Cons: "I had to leaves Denver early due to my granddaughter needing help. To sees switch returns my ticket it would cost me me $200.00 but it could get a retire ticket for that day for $40.00. Why couldn't that dollar amount come of my ticket . That was just crazy"
Pros: "On time. Good crew and nicer flight."
Cons: "Actually no complaints."
Cons: "Small narrow seats"
Pros: "Friendly service"
Pros: "The flight was fine"
Cons: "Both flights each way where delayed significantly"
4 hour delay that caused me to miss my connection. Couldn't get changed to another flight until arrival. Instructions for checking in for the first flight were wrong. There is no Air Canada counter in OKC to check in with.
The flight was delayed 3 hours, the updates were provided very late in the day, no snacks on the flight, no credit or compensation for the delays and issues. Airplane was clean and crew was nice.
All good for this segment
Flight crew was very helpful.
The plane waited for us to take us
Cons: "Food had little taste. Movies were not that current and selection was sparse"
Cons: "No snacks unless you are willing to pay more than 10 dollars lol"
Pros: "Cabin crew were terrific!"
Cons: "The unfortunate delay of our flight. And the entertainment systems seems to be getting old. What I mean is that it is by todays standard very very slow to switch between menus etc. And in some cases did not display all the menu content."
Pros: "very nice crew"
Cons: "plane was too small and there was 1.5 hour delay departing"
Pros: "great seating and food. service was excellent"
Cons: "low resolution screen makes a movie not enjoyable boarding was mediocre, we arrived late and the gate didnt know we were coming. AirCanada had already rebooked me for flight 28h later..which was ridicules. Immediate compensation was the upgrade from Premium to First. Thank you."
Pros: "Beautiful new 787"
Cons: "Entertainment options could be more plentiful."
Pros: "Not much. Crew was good but that is about it."
Cons: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."
Pros: "Fast and strait forward boarding procedure. It was short but international flight, easy check in. Good impression from TSA work - flight departure was not from international terminal maybe that’s why?"
Cons: "Additional charges for check in bags, snacks during the flight, no headphones offered on board for entertainment units."
Pros: "The full experience"
Pros: "Good boarding.Easy check in."
Cons: "Food! Not appealing. Did not eat more than a few bites."
Pros: "1 stewardess was great"
Cons: "Flights were delayed. Did not check boarding passes which was scary."
Pros: "The flight crew were helpful and friendly"
Cons: "I was forced to miss my second flight because the first airplane malfunctioned"
Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"
Pros: "Friendly plane crew though"
Cons: "2 hours late from LGA to Montreal. No weather to speak of. No reason given. Poor communication at gate."
Cons: "Rather than notify the passengers that our flight would be delayed prior to our arrival at the airport, we waited at the gate for several hours."
Cons: "Our direct flight to Montreal was canceled due to mechanical issues. The rebooking process was discombobulating and we ended up arriving at our destination after the rerouting that was stressful and ensured that we lost a whole day of our vacation time. Our flight back the entertainment system in our seats did not function."
Pros: "put us up in decent hotels gave food vouchers the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Cons: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They rebooked everyone on new flights, but it took an extra stop in Toronto before getting us to Montreal. Once it was rebooked for the morning, it took off a little late. Plus the pretzels they gave us were stale. This was the first of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers."
Pros: "I had an aisle seat"
Cons: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."
Pros: "Nothing! Unpleasant unhelpful crew at gate, no better onboard, absolutely moist cramped seating ever! Disorganized and late- boarding, departing, waited to disembark at arrival, 25 min before first bag off baggage......dreadful no one cares"
Cons: "Thank you for choosing Air Canada- smiles and goodbyes- where's all that Before you leave? They treat you like problem cattle to be dealt with, you're anonymous and valueless until you leave then they look at you and thank you?! Missing sincerity And service!"
Pros: "Onboard attendants were pleasant"
Cons: "No apology for lateness, flight boarded late, took off 40 min late, arrived 35 minutes late but we sat at gate waiting for someone to open it ?!, then another 15 min before bags started to unload Ridiculous but indicative of airlines You are not their valued guest or even their customer, you are a problem that needs to be solved and are consequently met with preloaded annoyance and a readiness to dismiss, placate at the best of times but definitely not please, impress, sympathize or satisfy. There is no evidence that it's even in their lexicon- not a part of their recruitment or selection process or training, ever! They're main focus and only positivity is saved for themselves. There may be a long line of concerned and anxious travelers but their priority is getting coffees for the battle ahead! They break their focused indifference only for each other and enthusiastically leave their post to satisfy each other's needs and attention. This has got to change! Why do we put up with such awful service for which we are the paying customer? Why are we, their customers, not valued? This airline makes record profits, provides less, charges for everything and increasingly delivers bad service, sometimes offensively bad! It doesn't cost more to hire a customer centric pleasant person, or incorporate guest experience into training or at the very least be friendly and smile! What if an airline just did that?! They'd differentiate themselves and develop a positive customer centered culture. Don't we deserve that, at the very least?!"
Pros: "The snack selection is excellent"
Cons: "No complaints"
Cons: "Crew wasn't helpful and attentive, boarding staff in Toronto were blatantly rude to me, I watched as my luggage got handled aggressively, the plane was dirty with old food crumbs and such, my flight to Windsor got cancelled and accomadations were not met sufficiently."
Pros: "Flight was on time. Personal entertainment is very good and crew was great."
Cons: "Boarding is always a bit chaotic with the carry on bags. I am tall, so economy seats are always uncomfortable."
Cons: "Same as above. Flight delayed by 45 minutes. No explanation given as to why... no inclement weather or other issues that day."
Pros: "The flight was perfect. Stress free. I will definitely get it again."
Pros: "I like that Air Canada provides entertainment and its flight attendants are really good."
Cons: "I rarely fly these partner airlines without experiencing major delays, and the delays are always announced after I have cleared security, forcing me to spend hours at the airport. The claims of "weather" are specious: they don't fly enough planes and they don't properly maintain the planes they do fly."
Pros: "Online booking,boardong pass, alerts"
Pros: "Everything was as scheduled"
Cons: "Nothing really"
Pros: "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"
Cons: "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"
Pros: "Crew was nice"
Cons: "Couldn't use in flight entertainment, only half a soda was given"
Pros: "Great service, friendly staff, fuss-free boarding, good entertainment selection."
Cons: "Plane could have been slightly cleaner (eg replace old, ratty in-flight magazines). Food was reasonable but a bit bland."
Cons: "Customer service flight rebooking"
Cons: "No monitoring of travel route"
Pros: "An Air Canada rep over the phone"
Cons: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"
Pros: "Upgrade to premium economy with more legroom. Free movies. Good movie selection. Free checked luggage!"
Cons: "Check-in process at Denver counter rather slow. Gate information at Denver very confusing due to changes and lateness in displaying/announcing information."
Pros: "We had a pretty uneventful flight from Tampa to Toronto using Air Canada. That is a good thing. The airline offers complementary juices and drinks of the nonalcoholic variety. No complaints."
Pros: "I enjoyed the entertainment option."
Cons: "Wish there were more choices for new movies."
Cons: "i booked a flight through kayak going from denver to milan. i showed up at the airport in denver to fly out yeserday only to find out that i was going to frankfurt germany. i am now in munich germany and never made it to milan. i was one of many people i met on the flight that also booked with air canada thinking they were headed to milan. air canada kept trying to put the blame off to my booking company. i don't know who to be ticked off at. please advise."
Pros: "Great crew. Nice airline."
Cons: "Both flights were over 30 minutes late. Otherwise they were just fine."
Pros: "Better plane than previous"
Cons: "Had to be rerouted to Calgary because I missed my connection"
Cons: "The flight attendants on this flight did NOT do their job. If they are there to ensure a safe environment for the people on board, they completely missed the boat. I was in row 45. Two families were on board with their 4 very young children. For the entire 8 hour flight, 3 of these children disrupted the entire section of the plane. They continuously played in the aisles, stood in the seats, kept their seat belts unbuckled, threw objects, and one blasted his iPad at maximum volume. When I asked one flight attendant to ask the family to get the child to lower the volume on his iPad (it was 4am; people were either using their ear buds, or had their screens turned off), they complied with the request for 30 minutes, then resumed at full throttle. I can honestly say, it was one of the worst flights I have ever experienced in 57 years."
Pros: "efficient, punctual"
Pros: "Great crew. Excellent service."
Cons: "Seats were a little uncomfortable. Could be more softer."
Pros: "Landing safely"
Cons: "Late departure. Poor food sale selection"
Pros: "The crew was great and the landing into Denver was very smooth."
Pros: "What did I like? Nothing. It was United Airlines, and it has been a long time since there was ANYTHING to like about United. Usually, the best one can hope for is that there is plenty to TOLERATE. Unfortunately, this trip did not rise to that standard."
Cons: "UA to Denver cancelled due to maint, issue. Re-booked thru LAX on Delta. Arrived 12 AM vs. planned 6 PM (w/ 7 AM meeting the next day). Delta is 6-block walk outdoors from United at LAX. TSA pre-check didn't show on the Delta ticket issued by United, leading to another hassle at Security."
Pros: "Crew was good"
Cons: "No tv in seats"
Pros: "The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that."
Pros: "Free WiFi with movies"
Pros: "Smooth landing!"
Cons: "Late 30”"
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."
Pros: "The app promoted me to check in on my phone and would not allow me to check in. So I assumed the time on the ticket would be my boarding time. I was late for my flight."
Cons: "Had to wait on wheel chair upon arrival"
Pros: "I purchased a ticket for my 18 year old dog $ 125.00 each way to fly with me to Kalispell and back. She is so old that she can not SEE, HEAR, or BARK any longer. I understood she needed to be under the seat for take off and landing but I was told by the ticket agent and flight attendants on my first flight that she could sit on my lap during the flight. Everything was great on the way there. On the returning flight,.... the flight attendant was so RUDE to me. She saw that after we were airborne and at a steady altitude, I brought my dog "Kacey" up into my lap. She immediately raised her voice and stated the dog needed to remain on the ground. I politely explained her condition BUT she refused to listen to anything. I put my poor old dog back under the seat. After approx 20 min I could hear her patting very loud. I lifted her again and asked a different flight attendant for some water. She was very hot on the floor. Or course, the flight attendant saw my little chihuahua drinking the water and said that after she drinks a little more, she must remain under the seat. By now, my husband is getting annoyed. He tried explaining to the flight attendant the medical needs that my dog has " she's on protein shakes" which were approved their security. and how fragile she is. She can't BARK, SEE, or HEAR. Yes, we will be putting her down soon but we took her to Montana for my daughter to say her GOODBYES!! Sorry to say, but that flight attendant has turned me away from UNITED AIR LINES forever. Feel free to call me 352-804-8344. You may send this to UNITED AIRLINES too!! Thanks Karen Hope"
Pros: "I enjoyed my interaction with the other passengers."
Cons: "Several delays compounded to make trip a lot longer and far less comfortable than it needed to be."
Cons: "No tv Flight delayed"
Pros: "Excellent crew."
Cons: "Tight quarters."
Pros: "Pilot candor"
Cons: "In flight service"
Cons: "Seats are very uncomfortable the delay was unexplained and no information was givenuntil we boarded the plane"
Pros: "That the flight was earlier then Expected"
Cons: "Bag fee"
Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."
Pros: "There was plenty of space on the plane even tho it was completely full"
Pros: "Short flight"
Cons: "Chilly in the cabin"
Pros: "Nice employees."
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight gate to see if they could hold the door for me, he said you got 10 mins go. I ran 30 gates and the door just closed and missed my flight. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......"
Cons: "Very long walk from aircraft to immigration"
Pros: "On time. Comfortable"
Cons: "Flight was delayed for 2 hours"
Pros: "Nothing was positive"
Cons: "Whole experience was terrible"
Cons: "Flight Attendant was REALLY late. We had to delay boarding to wait for her. 15 minutes. then it took longer to wait for gate check -- green tag bag - than if I had checked the bag. when we finally got the gate check bags and headed through customs the checked bags were all on the carousel. And I have Nexus. So Customs was 3 minutes. NOT a good process. Figure it out YYC international terminal!!!"
Pros: "It got me to where I was going."
Cons: "Had to pay extra for entertainment."
Pros: "The call center that i was forwarded to that did nothing to help at all or the agent who hung up on me while i was trying to get an explanation of why they keft me stranded in the airport."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "The crew was very helpful and polite"
Cons: "Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket. They also managed to lose my bags for the third time in a row."
Pros: "Good flight overall would book again"
Pros: "On time, good service"
Pros: "Empty plane do had lots of space. Super comfortable."
Cons: "Power outlets worn out and won't hold a plug so they are unusable"
Pros: "Good communication and polite."
Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."
Pros: "We were upgraded to first class and we made the flight, though we had to run."
Cons: "Running for the flight because the gate was at the end."
Pros: "Our flight attendant Lei was absolutely fantastic on this flight. After having to run nearly a mile through the Denver airport to catch the connection to Helena after a delay in DSM, I was very warmly greeted by Lei. She regularly checked to see how I was doing through the flight and made sure I was well hydrated. She was a highlight of the entire trip!"
Pros: "Attended to us constantly"
Cons: "Everything was Great!"
Pros: "The service was great and the staff were very accommodating and understanding of my dads needs."
Cons: "The arm rest would not come down on his seat and it was very hard to get him seated."
Pros: "The professional services"
Cons: "Cramped leg space"
Pros: "Enjoyed the new legroom"
Cons: "No snacks"
Pros: "Same from above"
Cons: "Same from above"
Pros: "Sitting in first class made the trip a breeze. The seats were extremely comfortable and the snacks were great!"
Cons: "I had an infant with me and mind you he's an amazing traveler but I still seemed to get dirty looks from the flight attendants. The wifi wasn't working and they had to reset everything."
Pros: "I liked the computer screen on the seats in front of us."
Cons: "The select button would not work after it took my card. Tried it several times. The other thing is I was given 50 dollar Egoft card from United but my husband he was with me they said no proof he was there, we are not planning on flying United Airlines."