Flights Arrive in | Dallas Love Field |
---|---|
Flights Depart from | Detroit Metropolitan Wayne County |
Flight Price | $266 |
Distance | 981 miles |
Airlines | Delta, Alaska Airlines |
Cons: Never made it because of my originating flight
Pros: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.
Cons: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.
Pros: Seat was comfortable
Cons: Could have been a little cooler- was stuffy
Cons: Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced.
Pros: The Crew on this flight was great and the flight was quick.
Cons: The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue.
Pros: Smooth
Cons: Boarding
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Pros: boarding was on time
Pros: Efficient, cheerful crew
Cons: Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes.
Pros: Crew were caring and friendly... seemed sincere
Cons: My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together
Cons: Mobile boarding pass workflow is terrible. I got stuck in a loop where I had to sign back in but was told it’s too late to check in (which I had already done day before) so had to get a paper ticket from gate agent.
Pros: Crew was very nice.
Cons: Boarding was very hectic. This caused the plane to be delayed
Pros: Crew was friendly and fun. Seats were roomy with plenty of leg room.
Cons: No soap in bathroom stall. Told crew who tried to correct it but it was broken. Boo...
Pros: Premium economy seats were great.
Cons: Bring your own ear buds or headphones.
Cons: Our flight was late getting off. One of the flight attendants was very rude and dismissive. But one of the flight attendants was extremely good. It was only an hour and 50 minute flight so the food really wasn’t important but it would be Nice to have something different than the standard pretzels
Pros: boarding was on time
Pros: The movies
Cons: NA
Pros: Crew was helpful and food was good.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: Crew was friendly
Cons: Allow one free bag check in on transatlantic flights
Cons: No room to move very cramped
Pros: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!
Cons: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.
Pros: They ran out of my preferred menu choice for the first meal. Martha went out of her way to bring my first choice for the second meal, which was very thoughtful. Nancy brought my friend an extra meal.
Cons: I thought there would be more new releases to watch, but overall the selection was good.
Cons: The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers
Pros: Crew was friendly
Cons: Allow one free bag check in on transatlantic flights
Pros: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.
Cons: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.
Pros: The boarding was very quick
Pros: The movies
Cons: NA
Cons: Never made it because of my originating flight
Cons: Flight was 20 minutes delayed
Cons: I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel.
Pros: The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up.
Cons: Carry brewed decaf coffee.
Pros: Food were bad. Out of air condition
Cons: Better screens for in-flight movies. More legroom or upgrade options.
Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Cons: Since rools are changing in international travel. You should inform the new tools to the customer.
Cons: Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line
Pros: Seat was comfortable
Cons: Could have been a little cooler- was stuffy
Cons: The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers
Cons: Flight 4 hours late.
Pros: Boarding and crew were excellent
Cons: Power outlet was loose and allowed plug to drop out of outlet. USB didn’t work
Cons: Flight attendant was on phone rather than greeting customers as we deplaned.
Pros: The crew at Alaska is top tier! They are always the friendliest, on the phone or in person. I was stuck in the Seattle snow storm and they were so helpful with flight changes
Cons: There was no tv on the plane and no complimentary snack/drink
Pros: They were nice and calm workers.
Cons: I asked to check my bag while at the gate, and I was told yes just give me one second. They proceeded to call groups to enter the plane. I wasn’t helped. They forgot about me, then I went up 10 minutes before departure to board, and they told me I was late. It was a mess with overbooking too.
Cons: Flight 4 hours late.
Pros: Boarding and crew were excellent
Cons: Power outlet was loose and allowed plug to drop out of outlet. USB didn’t work
Pros: Simple and easy
Pros: Seat and leg room very good.
Pros: The crew and seats!!
Cons: Nothing! Everything was better than expected
Pros: It was quick
Cons: Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough
Pros: The movies
Cons: NA
Cons: Never made it because of my originating flight
Cons: Don't call it "food." the meals were terrible. Also stop creating so much single use plastic.
Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever
Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price
Cons: Bad pilot
Cons: Mobile boarding pass workflow is terrible. I got stuck in a loop where I had to sign back in but was told it’s too late to check in (which I had already done day before) so had to get a paper ticket from gate agent.
Pros: Good personal good service thank you Alaska
Cons: One person he was change my ticket he was a good man and a very gentle man thank you so much appreciate I don’t know your name but thank you .
Pros: Crew was great.
Cons: Second time in a row flight status (delayed) was not updated until slightly before boarding was scheduled to begin.
Pros: Quick boarding
Cons: More seat room
Pros: Efficient, cheerful crew
Cons: Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes.
Cons: Don't call it "food." the meals were terrible. Also stop creating so much single use plastic.
Pros: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.
Cons: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.
Cons: Flight was delayed, for unkown reasons.
Cons: Better screens for in-flight movies. More legroom or upgrade options.
Cons: Our flight was late getting off. One of the flight attendants was very rude and dismissive. But one of the flight attendants was extremely good. It was only an hour and 50 minute flight so the food really wasn’t important but it would be Nice to have something different than the standard pretzels
Pros: Nothing
Cons: The service
Pros: Loved the new menu in1st. class.
Pros: The individual checking folks in at RDU was extremely positive even after the flight had been delayed for hours. The flight crew was very positive as well.
Cons: The plane had just been cleaned so smelled strange on arrival. It would have been better had we not been delayed for hour after hour, then delayed to get to a gate even once we landed.
Pros: Crew was great.
Cons: Second time in a row flight status (delayed) was not updated until slightly before boarding was scheduled to begin.
Pros: The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up.
Cons: Carry brewed decaf coffee.
Pros: Boarding time, and timely departure
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Cons: I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel.
Cons: Don't call it "food." the meals were terrible. Also stop creating so much single use plastic.
Pros: Nothing
Cons: The service
Cons: My "window" seat was between windows, very uncomfortable to crane my neck over 90 degrees to see out. Should make that clear before I select it.
Pros: Empty plane so lots of space to lounge and quick boarding
Cons: Sat on runway for hour after plane landed, just waiting for a gate. How is this even possible? With no offer of beverages or food. Or updates. Crew was hardly seen maybe once or twice on a six hour flight. When asked to take trash, they would reply, we are only doing drinks at the moment.
Pros: Alaska Airlines cancel my booking twice without my authorization and refused to correct and reinstate the booking. I spent hours with their customer service people going around in circles.
Cons: Better reservation process.
Pros: Yes
Cons: Everything was great WiFi didn’t work but I don’t care, just letting you know
Detroit Metropolitan Wayne County (DTW) United States
Dallas Love Field (DAL) United States
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