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England to Boston Logan International Flight Information

Flights Arrive in Boston Logan International
Flights Depart from England
Flight Price $290
Airlines SWISS, Lufthansa, WOW air, British Airways, Austrian Airlines, Brussels Airlines, Icelandair, Finnair, Iberia, Air Canada, Norwegian Air UK, Primera Air Scandinavia, Virgin Atlantic, Norwegian, Delta, KLM, Thomas Cook Airlines, United, American Airlines

Book cheap flights from England to Boston Logan International (round-trip)

Airports
Origin
Bristol
$432
only
$432
London
$300
only
$300
$316
only
$316
$290
only
$290
Manchester
$402
only
$402
Destination
Boston
$290
only
$290
Tue, Feb 26
STN
London Stansted
BOS
Boston Logan International
16h 20m
Tue, Mar 5
BOS
Boston Logan International
STN
London Stansted
12h 00m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Oct 16
LHR
London Heathrow
BOS
Boston Logan International
11h 40m
Tue, Oct 30
BOS
Boston Logan International
LHR
London Heathrow
23h 25m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,103 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
ORD
Okay 5.0

The food that I did get was decent There was wine A couple decent movies were available

They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do

ZRH
SFO
Excellent 9.6

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

ZRH
TXL
Excellent 9.2

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

LHR
ORD
Excellent 8.3

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

MIA
ZRH
Good 6.3

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

Fri, Nov 9
LHR
London Heathrow
BOS
Boston Logan International
11h 50m
Sat, Nov 17
BOS
Boston Logan International
LHR
London Heathrow
21h 30m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
CLT
MUC
Excellent 9.3

Service

SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

FRA
DEN
Excellent 10.0

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

Sun, Nov 18
LGW
London Gatwick
BOS
Boston Logan International
11h 15m
Fri, Nov 23
BOS
Boston Logan International
LGW
London Gatwick
10h 10m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

Seats are too small

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Thu, Jan 10
LHR
London Heathrow
BOS
Boston Logan International
12h 05m
Tue, Jan 15
BOS
Boston Logan International
LHR
London Heathrow
11h 25m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 358 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
BOS
Good 7.0

They had no on-line check-in and I was assigned a middle seat and couldn't get it changed. For premium economy pricing, you would expect better.

LHR
BOS
Excellent 8.3

The crew was phenomenal overall service good no complaints in that regard

My son is 6 foot 4 and it really would have been nice to have more options for more leg room that didn't cost $266 per person we were really scrunched in there and it was pretty uncomfortable for 6 or 7 hours

LHR
BOS
Excellent 8.0

The flight was pretty cold and the attendants came with extra blankets for everyone

Ran out of ice for drinks early

LHR
BOS
Excellent 10.0

The staff were excellent, very professional and cordial. Food was delicious and plentiful. The special diet I ordered for my daughter was delicious as well. Airplane and facilities were clean throughout.

LHR
BOS
Excellent 10.0

The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great.

Good experience all around.

Sat, Oct 13
LHR
London Heathrow
BOS
Boston Logan International
12h 25m
Sat, Oct 27
BOS
Boston Logan International
LHR
London Heathrow
21h 05m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,799 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
IKA
VIE
Excellent 8.0

Flight was on time and we arrived on time Service was good and the crew was courteous and friendly

long layover before my next flight to Chicago

PHX
LAX
Excellent 10.0

There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min

VIE
ORD
Mediocre 3.6

On time take off

They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew

ORD
VIE
Good 7.6

The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll.

VIE
TGD
Okay 4.0

lost connection

Fri, Feb 1
LHR
London Heathrow
BOS
Boston Logan International
12h 59m
Sun, Mar 3
BOS
Boston Logan International
LHR
London Heathrow
10h 15m
Trip: 31 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

IAD
BRU
Excellent 8.6

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Mon, Feb 4
LGW
London Gatwick
BOS
Boston Logan International
11h 20m
Sun, Feb 10
BOS
Boston Logan International
LGW
London Gatwick
9h 50m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,773 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
FRA
KEF
Excellent 9.0

the crew , the flight was smooth, on time , easy to board

that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all

DEN
KEF
Excellent 10.0

Nice flight. Empty seat between the two of us! Arrived earlier than expected.

Nothing.

ZRH
KEF
Mediocre 2.0

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

KEF
IAD
Good 7.2

the plane and crew

the chaos at KEV

CPH
KEF
Excellent 10.0

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

Mon, Nov 19
LHR
London Heathrow
BOS
Boston Logan International
31h 54m
Fri, Dec 7
BOS
Boston Logan International
LHR
London Heathrow
10h 52m
Trip: 19 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 21 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Good 6.0

it was on time

it was a poor food choice again.

LHR
BOS
Good 6.6

Boarding was smooth and the flight crew and attendants were friendly and helpful.

The seats were so close that we felt like cordwood stacked vertically. There wasn't elbow roon to butter my roll without elbowing the person in the next seat. The food was boring. It was very cold, despite my dressing warmly. It was a relief to board our next flight, which was JetBlue.

LHR
BOS
Excellent 10.0

Wonderful service and care from crew.

LHR
BOS
Excellent 8.6

Crew was excellent

Flight was delayed

LHR
BOS
Excellent 8.0

Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!

Thu, Nov 29
LHR
London Heathrow
BOS
Boston Logan International
12h 05m
Sun, Dec 2
BOS
Boston Logan International
LHR
London Heathrow
11h 15m
Trip: 4 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
7.0
Food
6.7
LHR
BOS
Excellent 10.0

It is the first time that I fly with British Airways and I am very happy-the flight was on time, the service was very good and the food was great!

MAD
BOS
Excellent 8.6

On time, check-in fine if you allow plenty of time, leg room good,

Choice of movies, food mediocre

SFO
MAD
Excellent 10.0

It was my first flight with Iberia - I was very pleased with the entire experience.

MAD
BOS
Excellent 8.0

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

BOS
MAD
Good 7.6

Excellent crew and comfort during flight.

Confusion at time of boarding.

Thu, Oct 18
LHR
London Heathrow
BOS
Boston Logan International
23h 39m
Sun, Oct 21
BOS
Boston Logan International
LHR
London Heathrow
9h 40m
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,995 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
LAX
Excellent 10.0

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

YVR
HKG
Good 7.6

Ran out of the best meal option in Business Class...

MEX
YVR
Excellent 10.0

Service, Ecofriendly, Kind Staff

Nothing

VCE
YYZ
Good 7.6

One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.

No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.

FRA
YYZ
Good 7.6

Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.

Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...

Mon, Oct 15
LGW
London Gatwick
BOS
Boston Logan International
7h 15m
Tue, Oct 30
BOS
Boston Logan International
LGW
London Gatwick
10h 10m
Trip: 16 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 26 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
LGW
JFK
Mediocre 2.0

Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

JFK
LGW
Mediocre 3.5

new plane

horrible check in and boarding experience

JFK
LGW
Good 6.0

Excellent enteraintment

Delayed flight and no food no water and less comfortable seats.

JFK
LGW
Good 6.0

Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

LGW
JFK
Mediocre 3.3

NOTHING!!!!!!

I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

Fri, Oct 5
STN
London Stansted
BOS
Boston Logan International
8h 10m
Sun, Oct 7
BOS
Boston Logan International
STN
London Stansted
16h 15m
Trip: 3 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 2 reviews
Boarding
5.7
Comfort
5.5
Crew
6.7
Entertainment
4.0
Food
4.7
BOS
STN
Mediocre 3.0

Arrived on time.

Lights in the cabin were on for well over half of the 6 hour overnight flight. Baggage fees were $90 per bag each way and even normal carry-on bags were required to be checked. Should be illegal to charge that much for bags.

EWR
STN
Good 7.6

New, clean airplane.. pay only for what you want

Hard seats

CDG
EWR
Good 7.3

Stewards and stewardesses were nice and helpful, even if they looked a little worried when they weren't self-consciously smiling. The sandwich was much better than I thought it would be, and not that expensive given its size. Why can't you put in pay-for-play entertainment. I'd probably pay for something that's reasonably priced.

There seemed to be some trouble at CDG. The staff in the airport and on the plane looked worried. They checked most people's baggage at least twice. Airport personnel even boarded the shuttle to the plane a couple of times before it left. They asked a lot of questions about people's laptops. The plane seemed to be flying low. There was a thud at one point. It was kind of scary. At the end the captain kind of babbled over the loud speaker for a long time, but it wasn't clear what he was saying. The landing was perfect, though.

STN
BOS
Good 6.0

New planes, smooth flight

No complimentary beverage Luggage size limit smaller than other economy airlines with no excuse. Overhead space is the same as other aircraft.

IAD
STN
Mediocre 2.0

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

Sat, Nov 10
MAN
Manchester
BOS
Boston Logan International
16h 44m
Sat, Nov 17
BOS
Boston Logan International
MAN
Manchester
30h 20m
Trip: 8 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 1 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
LHR
IAD
Excellent 10.0

We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

There was nothing to dislike on this part of our trip with Virgin Atlantic.

JFK
LHR
Mediocre 2.0

They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone

JFK
LHR
Excellent 10.0

The flight felt so short, service was amazing, food was good. Great overall experience.

IAD
LHR
Good 6.3

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

LHR
SEA
Excellent 9.0

Food and snacks!!!!!

Sun, Sep 30
LGW
London Gatwick
BOS
Boston Logan International
7h 15m
Thu, Oct 11
BOS
Boston Logan International
LGW
London Gatwick
10h 25m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 80 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
LGW
BOS
Excellent 8.0

Preordered meal was terrible

LGW
BOS
Excellent 8.6

Great value. Premium seats great legroom.

Movie selection poor. Food so so.

LGW
BOS
Excellent 8.3

Nice plane, free digital screens, friendly staff.

Very slow boarding. Food a la carte very expensive - best to bring your own.

LGW
BOS
Mediocre 3.3

Plane didn't crash

Rip you off making u check in 15 lb luggage for $65 per piece After that it aint no budget. Stay away from Norwegian. Maybe they sail better...

LGW
BOS
Excellent 10.0

The Dreamliner is a really nice plane to fly in. maybe not as much legroom as I've had in a Delta 737, but the new TV screens, large windows and swish lighting were all great. The way you can order and pay for snacks through your screen is also great.

Tue, Dec 18
LHR
London Heathrow
BOS
Boston Logan International
7h 40m
Mon, Dec 24
BOS
Boston Logan International
LHR
London Heathrow
6h 35m
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 7 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
DTW
CLT
Excellent 8.0

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

JFK
MXP
Good 7.6

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

CLT
LGA
Mediocre 3.3

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

Wed, Oct 17
BRS
Bristol
BOS
Boston Logan International
15h 09m
Wed, Oct 24
BOS
Boston Logan International
BRS
Bristol
14h 46m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

AMS
TLS
Excellent 9.6

The movie selection did not seem extremely varied.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

Fri, Sep 21
MAN
Manchester
BOS
Boston Logan International
7h 10m
Sun, Sep 23
BOS
Boston Logan International
MAN
Manchester
17h 45m
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 11 reviews
Overall
6.9
Boarding
6.9
Comfort
6.5
Crew
7.8
Entertainment
5.7
Food
6.4
MAN
BOS
Good 6.6

Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.

The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.

MAN
BOS
Okay 5.0

Jetblue folks are great

Don't buy the runway excuse again for long delay. OVER 4 hours!!! First JetBlue flight on this trip we missed our connector due to same excuse. Spent extra 300 in NY to stay the night. second flight on this trip after a long flight over the pond had to wait at Boston for over four hours was not a pleasant experience at all

MAN
LAX
Excellent 10.0

Flight

MAN
BOS
Good 7.0

The food, the leg room and the conve

The absurdly long check in line. The lack of confidence with the check in staff. Paying an extra 140 pounds for an upgrade that put me in an uncomfortable seat. Staff that seemed disinterested in their job and more importantly flyer wellbeing. I fly alot and rarely if ever have left bad reviews. As a business person, I hope you can use the feedback to improve staff training, "friendliness" and courtesy.

MAN
BOS
Excellent 9.0

As an American visiting the UK, I love that it is like you're already in Britain as soon as you board. The price is so good that things like a limited video palette are not really a big deal. Anyway for $7 you can upgrade and watch some decent films. It was a comfortable ride with the best pilot commentary I've experienced. I would definitely recommend!

The only trouble I experienced was getting in touch with Thomas Cook pre-flight, and getting enough water to drink without having to ask for more all the time.

Sun, Oct 14
MAN
Manchester
BOS
Boston Logan International
18h 29m
Thu, Oct 25
BOS
Boston Logan International
MAN
Manchester
29h 20m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,480 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
ATH
Excellent 8.0

The United flight had a great entertainment package (movies, tv shows, etc). The flight attendant who sat in front of us was awesome,and fun to talk to. She gave us some great tips about things to do while in Athens. The food was good (for airline food).

The flight from Newark to Athens was interesting. The flight changed gates at the last minute. The plane was towed to the new gate, then we found out that it was going to be delayed an additional hour due to required maintenance checks. Actually, I don't mind the additional maintenance checks, I want to arrive alive! We arrived in Athens 90 minutes after our expected time. We got seats in the exit row, however, we couldn't really enjoy the extra legroom for 2 reasons: 1) The exit hatch was right in front of my girlfriend who was sitting near the window. She couldn't extend her feet without kicking the door (I big no-no at 35,000 feet). 2) Our row was right in front of the bathrooms, so I had constant traffic bumping me in left shoulder and lines of people literally standing in front of me for the majority of the flight while waiting for their turn to use the bathroom. They are stepping on my feet constantly or passing gas in my face (I wish I was kidding).

FRA
SFO
Good 6.3

Easy boarding and finding seat; good food and liked that wine was available, good movies to choose from

Seat was not comfortable, I am 5'1" and the head rest was too high, fortunately I had my own foam neck support. Bathrooms could use more cleaning during flight as one was grossly covered with urine right after turbulence was experienced. One crew member appeared to be having a bad day and seemed unhappy to be at work and was impatient with all.

IAH
EWR
Mediocre 2.0

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

EWR
DEN
Excellent 10.0

All great!

SEA
SFO
Mediocre 2.0

?

Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

Tue, Dec 25
LHR
London Heathrow
BOS
Boston Logan International
7h 40m
Tue, Jan 1
BOS
Boston Logan International
LHR
London Heathrow
6h 25m
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
BUD
Mediocre 3.6

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

EWR
ORD
Okay 4.0

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

ORD
LHR
Okay 4.6

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

SAT
ORD
Good 6.0

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

ORD
SFO
Mediocre 2.0

Never made it to Chicago, rerouted through Washington DC.

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