Daily cleaning, installation of cabin HEPA filters on flights from Europe to Monterey
|March||Best time to beat the crowds with an average 9% drop in price.|
|July||Most popular time to fly with an average 40% increase in price.|
Average price round-trip
|$1,133||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Europe to Monterey.
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Scores according to KAYAK customer reviews
Pros: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Cons: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Cons: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Pros: "Quick trip clean cabin"
Cons: "No food on board, very poor services but punctual"
Cons: "13 hour flight and only one meal and a sandwich"
Pros: "The crew was Ok except at the beginning when they could help more inside the plane with finding the seating."
Cons: "I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed."
Cons: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Pros: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Cons: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Pros: "Reliable airline."
Cons: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Pros: "Everything thanks"
Cons: "Awesome thanks"
Cons: "Nothing to add?"
Pros: "It was very comfortable and service was great and good food and drink"
Pros: "Not much"
Cons: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Cons: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Cons: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Pros: "The food was tasty but the service was excellent. Lovely staff."
Cons: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Pros: "Service , timing"
Pros: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Pros: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Cons: "Frankfurt connecting flights are the worst"
Pros: "La atención del personal y el sistema de entretenimiento."
Cons: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."
Pros: "Meal was good."
Cons: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Cons: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Pros: "It was one of the best flight experiences in my life. Flights on time and suitcases delivered immediately."
Pros: "Everything went according as planned. No problem at all."
Cons: "There is nothing I didn’t like."
Pros: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Cons: "I can’t think of anything I didn’t like."
Pros: "The food and service was superb."
Cons: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Cons: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Cons: "This is a brand new airplane. The size of these seats has hit a new low. To expect an adult to spend 8 hours crammed into this thing is barbaric. It's been a week and my back still right. Enough already."
Pros: "Amazing service."
Cons: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Cons: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Cons: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."
Cons: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Pros: "Comfortable, left and arrived on time , smooth check in"
Cons: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Pros: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Cons: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Pros: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Pros: "The crew were really efficient and polite"
Cons: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Pros: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Cons: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Pros: "Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage."
Cons: "Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well."
Cons: "Flight was canceled with no prior notice and I am requesting a refund."
Cons: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Pros: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Cons: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."
Cons: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."
Cons: "Thank you"
Pros: "They vere OK!"
Cons: "Food and drinks!"
Cons: "To arrive on time."
Cons: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."
Pros: "The cleanest of the airport and the airplane"
Cons: "The 15 hours layover"
Pros: "Perfect timing between flights."
Cons: "A small sandwich would have been nice:)"
Pros: "Curious crew."
Cons: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Pros: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Cons: "flight was delayed, 2nd Austtian flight delayed in the same day"
Cons: "30min late arrival. Still was ok."
Pros: "Quick boarding decent legroom"
Cons: "Breakfast was not great"
Cons: "Food terrible"
Pros: "Nothing. See below."
Cons: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Cons: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Pros: "Liked all except the food"
Cons: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"
Pros: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Cons: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."
Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Cons: "Long delay."
Pros: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"
Cons: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Pros: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Cons: "That I did not fly this airlines before. They will be first on my list from now on."
Pros: "Very friendly staff"
Cons: "All was well"
Pros: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Pros: "Very orderly fashion onto boarding"
Cons: "My suitcase got destroyed"
Pros: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Cons: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Pros: "Seats were comfortable Bathrooms clean"
Cons: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"
Pros: "Professional and friendly staff"
Cons: "Outdated interior, media interface"
Cons: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Cons: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Cons: "Nothing to dislike"
Pros: "Love the coordination"
Cons: "Flight was cancelled and we weren't notified."
Pros: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Pros: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Cons: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Pros: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Cons: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."
Pros: "The actual flight was professionally well-handled"
Cons: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Cons: "seats too cramped"
Cons: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Pros: "Great grew, great flight. Thank you!"
Cons: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Pros: "The female attendants were nice."
Cons: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Pros: "Staff are pleasant and competent."
Pros: "Decent between chare distance for a medium sized airplane (A321)"
Cons: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"
Cons: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Pros: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Cons: "Can't answer this question because everything was fantastic."
Pros: "everything on time, good selection of movies"
Cons: "the food....pretty bad"
Pros: "Ground crew was great, they kept us informed about our 3 hrs delay"
Cons: "Get a crew in in less than 3hrs Some people has plans"
Pros: "Fast transportation and great seat"
Cons: "The air hostess were rude."
Pros: "Arrived safely."
Cons: "Bumped from business to coach and given a lousy $300 voucher."
Pros: "The crew was friendly indeed."
Cons: "I was really surprised that there was a gate change that made the flight depart from a whole different part of the airport. I was sitting right there and didn't notice it but thankfully I had enough time to get to the different gate."
Pros: "Crew was helpful and fine."
Cons: "Don’t delay all your flights American Airlines. They are never on time."
Pros: "Crew good seat was better than than the last. Food really good"
Cons: "Shorter fly time"
Pros: "Plane was nice and comfortable, enjoyed blanket and pillow. Cabin soft drink service was good."
Cons: "Ok movie selection, more less R rated movies to choose from would be nice. Served snack literally 20 minutes before we landed, kinda silly."
Pros: "Great crew! Comfortable seats!"
Pros: "NO NO"
Pros: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Cons: "People at the gate while boarding were quite rude."
Cons: "Crew very good"
Cons: "The flight was booked. A lot of families were separated. It included family with the small children. Passengers were running around asking to change the seats. The entertainment system was very slow. The sound made cracking noises. The flight was over two hours late. In addition, we had to wait for our luggage over 40'. The luggage was wet."
Pros: "The food and the snack was pretty good"
Cons: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Cons: "Everything was great."
Pros: "Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly)."
Cons: "This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?"
Cons: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."
Cons: "2 hour late departure. could not get there story strait on why the delay, finally they went with weather delay. steward reminded me of a bunch of people unhappy with there jobs. need to work on customer service"
Pros: "Crew was great!"
Cons: "Was really poor choice of food."
Cons: "great flight"
Pros: "Everything was perfect"
Cons: "Not enough snow in salt lake"
Cons: "American Airlines DISCRIMINATES especially against the elderly! The airlines took my family of 6 off the flight that I booked 6 months in advance, and I had no flight out of Munich, Germany. I do not know why. I called and had them put us back on the flight. I paid extra for seats so that we could all sit together. The seats were given to others and my family could not sit together. The American Airlines employees were not helpful at all! The agent, Rowna, lied to us that we would be sitting together. They will not reimburse me for paying extra for seats that I did not get. The porter that pushed my mother in the wheelchair was more helpful than any employee."
Pros: "It was on time, crew members were great."
Cons: "My video screen watching a movie froze the last couple of hours. Let the attendants know, nothing ever happened and reminded them a few times over the 2 hr period."
Pros: "great flight! THank You"
Cons: "Dated plane. Business class seats did not have power outlets to charge mobile phone."
Pros: "The fact that we got home without our luggage missing"
Cons: "Flights were operated by American Airlines. The touch screens on the flights between Munich to Philadelphia. Apparently this was a known issue so I have no idea why the company didn't care to fix it. The food served was awful and tasteless. Not to mention that webjet once again made errors with out booking which the AA ground staff were nice enough to fix."
Pros: "On time flight, as comfortable as can be hoped for."
Cons: "This flight was on time, but Dallas to Huntsville is frequently delayed. Also, the airplane is often quite old-appearing on the interior."
Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Cons: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
Pros: "We left and arrived on time. The flight was smooth. It was nice that they announced to pilot's retirement after our trip."
Cons: "Of the two bathrooms in my area, one was out of order. The other ran out of toilet paper. The plane seemed old and tired, and the movies didn't work. I was surprised that there were no personal entertainment screens. The BA flight legs on my trip were quite superior in all ways."
Pros: "All of the flight was OK - nothing special -"
Cons: "One of the flight attendants did not like her job at all - like a robot - no smiles, frustrated and bored"
Pros: "I had a relaxing trip everything went smooth and the crew was very nice and helpful"
Cons: "the only thing I did not like is the food choice because it seems like every airlines have the same to choices no big deal"
Pros: "Plane was comfy and food was good"
Cons: "Boarding in Munich was a nightmare. There was no place to line up and there was only one person checking tickets which resulted in 100s of people trying to push through at same time. After that we had to cram on buses and wait on tarmack for 30mins till plane was ready and then everyone rushed on the plane."
Cons: "This was actually an American Airline flight with other carrier names. I hate how AA tries to get passengers to pay more for seating. Even less than 24 hours before the flight they were trying to trick me into selecting a less desirable seat or pay an additional $93 per seat. It was only because we got to the airport early did better seats mysteriously become available. Even after selecting seats they still tried to get us to pay for "better" seating."
Pros: "They were awesome, continued to stop and ask if we needed anything. Refilled my wine without me asking when it was 1/2 full and I was watching a move. Great experience on their 767"
Pros: "The smoothness of the ride"
Cons: "Boarding was rushed then we sat on plane for an hour before take off. Then movies i wanted to watch wouldnt work and crew was annoyed and not helpful. Food was ok... mashed potatoes would have been better as rice with chicken."
Pros: "When we printed out our boarding passes the two seats that we bought were not listed. The agent at the boarding gate was awesome and got us two seats together. The flight was smooth and the flight crew was very good."
Cons: "The time allotted between flights was too short."
Pros: "Crew was very nice."
Cons: "Didn't have much option of food because I don't eat meat or dairy. I had the sides of salad, bread, and crackers. I'm used to not having many options as a vegan and don't expect there to be much available, but just commenting."
Cons: "It's AA, never again"
Pros: "Announcements and directions on landing in Philadelphia were very complete and helpful. Crew came around multiple times offering drinks."
Cons: "Baggage unloading took 40 minutes to begin. Caused jam up behind other arriving flights at customs and everyone in big rush to catch connecting flights. Entertainment good but touchscreen was not responsive and frustrating to operate. Long walk to new terminal for connecting flight even though flight was listed as the same flight number for both legs."
Pros: "Plane was not full and seats seemed spacious. Everything was on time."
Cons: "the entertainment systems was very slow to respond to the touch commands on the screen."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "The flight service was consistently adequate and the attendants made sure to provide many opportunities to stay well hydrated"
Cons: "There was a screaming child that made the trip almost intolerable. No fault of American, however, perhaps the attendants could have made some additional suggestions to the parent to help him quiet his child."
Cons: "They lost our baggage and communication was terrible"
Pros: "Entertainment options were outstanding , 4 movies and 10 hour flight is quicker than quick."
Cons: "Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"
Cons: "The fact that American Airlines woman at the gate when we showed up at 12:10 pm for 12:15 pm flight asked us if we were the four people from the airberlin flight and told us that they knew our flight landed late but that we were too late to catch this flight home because they closed the gate. She barley gave us direction on what to do about getting a new flight or fudging our bags."
Cons: "bag got lost checking it at the gate in dtw, bag went to santa barbara, completely wrong airport. huge inconvenience"
Pros: "Free direct tv"
Cons: "Poor complimentary headphones; temperature was cold duration of flight; sat on plane for an hour before taking off waiting to de-ice; very rough landing."
Pros: "The flight was easy and quick. These small planes are actually pretty comfortable."
Cons: "Waiting for a gate in Chicago is never fun. Most people on the plane seemed to have tight connections, and I'm guessing most of us missed them. I only made mine because the next flight was delayed."
Pros: "The level of service and appearance of employees. The entire staff was very attentive and offered assistance multiple times. The airplane was clean and kept at good temperature which is a plus because other airlines don’t put focus on this."
Cons: "Our seating could have been placed in a better range. We had a party of 4 (2 adults and 2 children) our seating was split sporadically, the 2 adults were split and placed in two different rows next to 2 other single individuals. The 2 children were placed in the back rows. Same rows next time!!!"
Pros: "Not much."
Cons: "My baggage got lost. Don’t lose it."
Pros: "Arrived safely"
Cons: "Late arrival of aircraft. Mechanical problems with navigation able to get through that but took off one hour late. The usual."
Pros: "Easy boarding"
Cons: "Leg room was insufficient"
Pros: "I like flying Lufthansa for entire trip then changing to united airlines"
Cons: "Particular everything the airline"
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "I especially like the agent at the United Lounge in Denver who changed my flight to one that left 3 hours before my original flight. Also, she arranged for my checked bag from Dayton, OH to be transferred to the new flight. I was concerned by happy to get it in Denver - actually, it was one of the first luggage to arrive."
Cons: "All was well. Thanks."
Pros: "The flight went okay. Boarding was very good."
Cons: "We were delayed because the air conditioning was having problems. This was the fifth flight out of seven that had some kind of delay."
Cons: "No air conditioning... the plane was hot"
Pros: "Service was very good, they were on time and considering the flight time food was good too."
Pros: "Everything went smoothly. Though take off was delayed."
Cons: "Not much."
Cons: "The crew wasn’t nice at all The food was bad"
Pros: "Excellent crew."
Cons: "Air traffic control delay."
Pros: "I purchased a seat with extra legroom and It was comfortable, the staff was accommodating, and the entertainment was good."
Cons: "The food was not good, salad was old, and overall not good."
Cons: "Baggage issues!"
Pros: "While it was a long flight it was comfortable and surprisingly the food was good."
Cons: "We ran late as the plane needed some work on it before we could take off; when it was finally done there was a storm and could not take off again. We were behind over an hour before we could leave but we made up for in as we had good tail wind."
Pros: "On time! Love being in boarding group 1 or 2!"
Cons: "It's a short flight so there is not much to enjoy other than the safe flight... which is a lot!"
Pros: "Food, entertainment"
Cons: "Seats could be more comfortable for economy class"
Pros: "Short flight.... no food or ENT. But quick easy and pretty on time. Thx."
Pros: "The flight was fast."
Cons: "The flight was delayed 10 hours for no real reasoning and nobody was compensated for anything."
Pros: "Quick, on time easy."
Cons: "Short flight.... so no food. No entertainment. Had to put my bag under plane and forgot to take out my headphones. My bad"
Cons: "Flight was delayed. Then they told us they might turn us around and take us back. It was anxiety provoking."
Pros: "Overall geeat"
Cons: "Snacks suck I would appreciate one snack instead of a mix of 1 or 2 treats in a bag of nonsense. Peanuts, cookies, pretzels. Choose 1. never got wifi going on either flights. After struggling through downloading the unnecessary apps I was never able to connect, even with assistance from a flight attendant"
Pros: "Crew was attentive."
Cons: "From Gregory at the check in being rude and anything but welcoming, to seats in first class needing replaced, this was anything BUT a first class trip. This was my second time giving United a chance as I normally fly Delta. I don't think I'll make that mistake again. I understand a late night flight doesn't have a meal service, but snacks of chips and bananas is not my idea of how you should serve Firat Class passengers. I would have a hard time recommending anyone choose United as their airline. Time for an upgrade of not just the seats, but overall customer service."
Cons: "Flight was delayed for 4 hours due to airplane maintenance"
Pros: "I liked that my flight was on time and fast boarding."
Cons: "Paying the extra for my baggage. It was only one bag to check and had to pay an extra $50 for round trip."
Pros: "It got me home in one piece and was almost on time."
Cons: "Older plane with no amenities in economy. I don't expect five star accommodations but should be beyond 1990's technologies."
Pros: "The crew and ground staff kept us fairly well updated"
Cons: "An excessive delay that included having a part flown to Monterey from Los Angeles"
Cons: "NOT ON TIME EVER THIS FLIGHT IS ALWAYS DELAYED HATE TAKING IT ONLY DO AS A LAST RESORT"
Cons: "Fly on AA"
Cons: "My seat didn't recline - by design given then exit row behind me. I get that, except the seat in front of me did recline, so my knees were crushed and I couldn't do anything to accommodate the fact that there was another passenger in my face. If a seat is unable to recline by design, it needs extra space. The entertainment via the app failed to load. United has really dropped the ball on being a world class airline."
Pros: "Appreciated the heads up of slight flight delay and baggage carousel location."
Pros: "Very nice flight staff. Will be joining again"
Pros: "Short. Easy."
Cons: "Flight a little late. Waited outside at SFO before anyone could board plane 15minutes it was cold."
Pros: "Loved that it was an empty flight"
Pros: "I have absolutely nothing to say good about this airport"
Cons: "We were canceled (our flight in Newark) were herded around like cattle and then left to fend for ourselves .. With no apologies .. We got jumbled around to three different flights until we found one that would fit they try to get us on one flight and boarded in like 45 minutes and there was no way were going to make it manageable us around again , it was awful.."
Cons: "I had to pay for watching movies which says was for free."
Pros: "Never took flight"
Cons: "Never took flight"
Cons: "45 minutes to go 64 gates to catch my flight to smf is too tight. Flight was a few minutes late. Carry on was too for crj. Went as quickly as I could and arrived at time that aircraft door was scheduled to be closed. Flight delayed 45 minutes due to late equipment arrival. Never saw a sign telling me of the gate for my flight."
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Pros: "Quick boarding"
Cons: "The controls for my TV didn't work and when I asked for it to be fixed, the attendant told me in a frustrated way that she guessed she could move me seats but then just walked away. For a 5.5 hour flight this was pretty irritating because I didn't have access to any entertainment but also I couldn't even turn the super bright TV off."
Cons: "Second, much longer, leg didnt have free streaming from a personal device. You were asked to pay $8 to watch TV and movies."
Pros: "The worst I have ever taken"
Cons: "Flight attendants rude. Super late and no offer for a drink voucher even"
Cons: "There was a delay and also it wasn't laftanza it was united which it did not say that in my ticket. Nothing was good"
Pros: "All was well"
Cons: "I had no real complaints"
Pros: "Attendants were very courteous and helpful"
Cons: "Flight was delayed, made me miss my connecting flight by a long shot. Was rerouted and the wait time was ridiculous. I found sooner flights on my own and asked the different airline to change my rerouted flights for me."
Airlines flying from Europe to Monterey have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Europe to Monterey
Masks required on board, masks provided on flights from Europe to Monterey
Social distancing seating
Middle seats unavailable to book on flights from Europe to Monterey
Testing for antibodies, testing for symptoms for flights from Europe to Monterey
Waiving of change fees. Search flexible flights from Europe to Monterey