Cons: "Seats are so uncomfortable....no cushion and hurts if sitting on a long flight"
Pros: "I felt like the proper steps were being taken to travelsafely. Most travelers were cooperative with social distancing and the open middle seat makes a big difference in not feeling like you are too close to others."
Cons: "seems like mini cans of soft drinks with paper straws would be just as safe as the glass of water, but I realize that the airlines need so save every penny possible right now."
Cons: "No wifi Pilot wasn’t steady"
Pros: "The crew was great."
Cons: "Flight was late to depart."
Pros: "The crew was amazing. The seats were a little tight but the experience overall was excellent."
Cons: "I did not have any problems so I honestly could not say what could have been better. Checking, boarding, everything was very organized and easy to get done."
Pros: "The flight was smooth and the crew was super friendly."
Cons: "There was a maintenance issue, so we had to wait an extra half hour after boarding for takeoff. I wish we would’ve known ahead of time."
Cons: "Flight could have left on time. And the terminal I landed at at was a 30 minute walk from baggage claim."
Cons: "No WiFi and no one notified us we were delayed."
Cons: "Mechanical failure of plane. Flight delay by 5 hours. Staff great. Gave us a $100 voucher."
Pros: "Great crew. Nice gate signage"
Cons: "We were delayed."
Pros: "Seats wide enough and belts long enough for this thicc gurl"
Cons: "After a 5 hour delay they sit us on plane and for an hour because they don’t have their paperwork. This is my second flight this week on southwest. Both 5 hours delayed. No fun. Not cool."
Pros: "Quick boarding. On time. Safe flight."
Cons: "Nothing."
Pros: "I love Southwest so I received what I expected."
Cons: "Great flight great price on time. Not much room to improve."
Pros: "Flight attendants are always friendly and do their best to make everyone happy."
Pros: "No problems. Ease of the whole trip"
Cons: "Nothing really stood out to me an outstanding trip"
Pros: "Published rate includes to checked bags, no hidden fees. Crew was great."
Cons: "We were on the ground for an extra 10-15 minutes before takeoff in LAX. No biggie."
Pros: "Great crew. Really went above and beyond. We left on time, had great service and smooth flying."
Cons: "Of course delay. Then more delay due to customer unaware of carryon policy which was obviously not wanting to pay for extra baggage since they had already checked in allowable amount."
Cons: "Entertaiment options"
Pros: "Danielle, the lead flight attendant was exceptional. She was knowledgable, professional and added a bit of humor to her announcements. It made the flight an excellent experience rather than an average flight!"
Pros: "Our flight attendants were very nice and made the 1&1/2 hour delay much more tolerable. We were even comped our drinks, which was nice given we didn’t arrive until after midnight."
Cons: "The delay, while not outrageous, was a pretty big inconvenience."
Pros: "The team was very nice and entertaining. Helped ease my nerves."
Cons: "NA"
Pros: "Due to some technical issue the flight was delayed but the crew made sure they let us know what was going on from the beginning. And kept updating us every 30 minutes."
Cons: "The crew was fine enough, the plane was late, the bathrooms seemed as though they had not been cleaned since the last flight, landing was rough."
Pros: "Seat comfort, leg room, bags fly free We were planning to fly an economy airline for our trip to DC, but with Southwesr’s fare sale and bags fly free, this was the best price. Our first experience on Southwest was very good and we’ll fly them again!"
Cons: "N/A"
Pros: "Love the way SW does things, and the flight was relaxing in a way other low-cost carriers have never provided for me."
Cons: "Nothing was bad, I just didn’t use the “entertainment”"
Pros: "like the flight, all where well except I was sitting somewhere else, I was traveling with my wife. Jose"
Pros: "Very good flight. On time, smooth and ne hazel!"
Pros: "I really like how my bags fly free. No hassle....very peaceful and professional airlines...By far my favorite"
Cons: "N/A"
Pros: "Comfort, customer service"
Cons: "Nothing"
Pros: "Southwest is now my favorite airline. They have the best crew ever and they got the process of boarding downpack."
Pros: "The Crew went above and beyond as usual."
Pros: "Plane crew were efficient and friendly but not imposing. Orderly boarding process and announcements during boarding regarding seat and storage availability was helpful."
Pros: "What is you're not that you like about this Airline. They take care of you when you are up in the air. Nice quiet Cruise are excellent"
Cons: "When I book the flight it was supposed to have early bird booking on both going and coming. I got three out of the four because the rep didn't book it right and on the day of the flight I had to call Southwest and the first person I talked to didn't want to be bothered and I asked for his supervisor and she told me to talk to the check-in desk at the airport and they helped us out a lot. That was five star service"
Pros: "Staff were friendly."
Cons: "Long delay for lightning, with confusion from staff."
Pros: "prompt friendly service nice crew clean planes free tv to watch"
Pros: "Southwest offers the best value. Their humor is great. I truly appreciate that they don't have bag fees for 2 bags, or other silly add-ons"
Cons: "I would prefer a seat assignment. The flight was delayed by 25 minutes. Boarding started earlier than announced. My boarding group number didn't help me. My plane had no wifi or other entertainment services."
Pros: "Slight was excellent, but seats still so tight on these planes. I got a seat with a little extra leg room, but did not recline. (Exit row). There was no food. They had no peanuts and I settled for a small bag of pretzels. All in all, Southwest did a nice job as usual."
Cons: "Newer plane. Clean and nice."
Pros: "Generous and unrushed"
Cons: "Getting used to the cattle call. Most. annoying thing at Southwest is you get a boarding pass at the gate, and nobody tells you that if you are a first timer."
Pros: "Southwest employees go out of their way to be helpful."
Pros: "More leg and seat room. Flight left a few minutes early. Smooth flight, take off and landing. Pleasant crew!"
Pros: "Southwest sets the price, and includes checked luggage. No come on fares, then charge you add on fees for seating, luggage, carry ons, etc. What they list is what you pay. Good in flight service."
Pros: "Seemed like a newer plane with "leather" seats.smooth flight and good wi exp. arrived 15 min early."
Pros: "Great crew. Free snacks and drinks! And we arrived an hour early! That's got to be a record! Also, I love that some reviews have people complaining about a bumpy ride. Can you believe SW hasn't installed better air suspension yet?! ;P"
Cons: "Wish they had more food choices. Otherwise, no complaints."
Pros: "Comfortable seats"
Cons: "Inflight snacks and better seatback entertainment system— mine was broken: armrest controls were inoperable"
Pros: "Fast service and plane pilot was great staff too"
Cons: "Little old seat but really roomy compared to other companies"
Pros: "The crew was attentive and friendly."
Cons: "My entertainment screen never worked for more than 30 seconds. I had to watch whatever my neighbor was watching."
Cons: "Boarding was by groups but ended up being 2 different lines of people merging into one. I felt as though boarding should be smoother/more organized."
Pros: "Plane was clean and on time"
Cons: "Better snacks"
Pros: "Staff was professional. I had legroom too!"
Cons: "Nothing"
Pros: "Boarded early, plenty of leg room, delicious in-flight free beverages & snacks, arrived at DCA 27 min early. My wife had a panic attack and the two stewardesses took great care of her and calmed her down. Despite my wife's condition, the stewardesses took great care of the rest of the passengers, too. We've flown JetBlue to Puerto Rico and loved the service. My adult son is a fan of JetBlue."
Cons: "Nothing."
Pros: "The fly-fi worked very well."
Cons: "The "tv" didn't work - One of the things I like about Jet Blue"
Pros: "Easy boarding. Safe flight."
Cons: "Male Steward was rude and impatient."
Pros: "roomy seats and tv at every seat. the plane was clean and crew friendly."
Cons: "nothing, had a very enjoyable flight. crew was very pleasant."
Pros: "Flight was marked as delayed but actually left about 5 minutes early."
Pros: "Getting through the airport was a breeze"
Pros: "The plane that the rerouted to replace the original plane was very comfortable. The email updates where better then the information at the gate. Normally, I enjoy flying JetBlue however, this weekend's round trip was disappointing. My 1st flight was delayed about 5 hours and the return flight was delayed as well."
Cons: "The long delay and limited snacks. (After that long delay) The incident on the plane- the passengers had to take action and not the flight attends when a passenger threaten by another passenger. A good Samaritan came to the woman's aid and ensure she was safe by switching her seat. Prior to this, another passenger had to use her call button to try to notify the flight attends because the woman was unable to. (That was her second attempt to notify the attendants). I am unclear to why her first attempt to change seats was not taken under consideration by the flight attended. The alleged passenger was clearly intoxicated and had fallen on the women. The flight attends did intervened after the flight landed at FLL. The woman was detained on the plane along with the alleged passenger. Once again, I am not sure if that was wise. The woman could have been taken off the plane safely and quested at the gate at a safe distance. The alleged passenger was too intoxicated to comply with the flight attends requests to disembark the plan. I would have liked for the JetBlue flight attends to be more proactive or at the very least to keep an eye on the situation to ensure it did not escalate. This all could have been avoided if the woman's 1st request to change her seat to one of the many available seats was granted. Better ye,t for this alleged passenger to have never been able to board the plane in his condition. It was physically noticeable and the surrounding passengers stated they could smell the alcohol on him. Disappointed!"
Cons: "No one likes delays - our flight was delayed 1hr and 20 minutes."
Pros: "Swift boarding procesx"
Cons: "Nothing"
Pros: "Flight arrived at destination 20 min early. Crew was very pleasant. Plenty of leg room in upgraded seats."
Cons: "Tray table was broken, window shade would not stay closed. Seats were covered in old grey vinyl."
Pros: "They left me behind because I was there at 532 am and not 529 am , I thought the gates closed At 545 which they did and my airport shuttle was half an hour late so I’m still waiting 6 hours later to go on vacation"
Cons: "I don’t like late shuttles. I don’t like being told I can’t get on Jet Poo even though I had TSA precheck . Back to Delta"
Cons: "Super long wait time and delayed 4 times, the last delay being once we were already on the plane and specifically for “Catering”."
Pros: "Leg room was quite good."
Cons: "My long delay 2 hours and 15 minutes"
Cons: "I was not emailed or texted a copy of my boarding pass. I did receive for trip from detroit to Boston but not the return trip."
Pros: "First time flying Jet Blue and had no idea what to expect. Friendly crew, clean, very generous with drinks and snacks unlike other airlines. Good entertainment options."
Cons: "N/A"
Pros: "Everything was excellent."
Cons: "N/A"
Pros: "Beverage and snack service. Overhead storage. Leg room."
Cons: "Delayed departure. Poor planning for boarding. No offer for customer satisfaction."
Pros: "Thoroughly enjoyed access to television. Comfortable seating."
Pros: "Really comfortable seats and great snacks for free"
Cons: "Nothing"
Pros: "An hour and half late due to mechanical issues in FLL"
Pros: "Mother Nature gave us grief but the crew made the situation very tolerable. They were attentive and accommodating and were sincere when they apologized for the delay...that wasn’t even their fault!!"
Cons: "No WiFi or movies. Oh well...snacks were great."
Pros: "Crew member had a great sense of humor."
Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"
Pros: "Easy, comfortable, quick."
Pros: "The TV"
Cons: "They advertise free Wifi, couldn't get it to work at all. They did not offer everyone drinks or a snack. It was an early flight, a snack and water would have been lovely but didn't see that from the crew. They also didn't let my girlfriend and I sit next to each other after requesting so."
Pros: "Nothing"
Cons: "Gum in my seat, no food or drink served,"
Cons: "The flight was delay twice and the logistics at the airport are horrible."
Cons: "Aer Lingus, Did not operate this particular Flight . Equip Problems"
Pros: "Service at the ticket counter was excellent."
Pros: "The trip was a pleasant surprise being my first time with this company!!! Very pleasant and the flight attendants were excellent!!"
Pros: "The flight was fast.and everybody had a great attitude"
Pros: "Overall a very good experience. Jet Blue is legitimately more comfortable than most other airlines and the boarding process was streamlined and effective."
Cons: "The only movie options were to stream your own via their in flight internet. Not a terrible thing, but other airlines offer more movie options, even on short flights."
Pros: "Both of my flights to Boston and back home to Detroit were wonderful! There were no problems or issues with the flight and the service was great!"
Cons: "Nothing!"
Pros: "The hurricane forced me to make new plans and Jet Blue allowed me to change with no costs or issues. Excellent service."
Pros: "Plenty of legroom, even in economy"
Cons: "I didn't like the TV's, They were old. Seats did not recline."
Cons: "plane parked at gate all night for 6am morning flight; engine light came on during warmup and we were delayed 2+ hours. had a lousy flight in on JetBlue from JFK too"
Pros: "From boarding to hospitality of all the crew members and the ease of the flight, It made it a great experience! I am not one who likes to fly but will definitely fly this airline again when the opportunity arises!"
Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."
Cons: "Everything was great and went smoothly."
Cons: "Love delta. Everything was excellent"
Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."
Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"
Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"
Pros: "Crew was good seat comfortable"
Cons: "Better snacks"
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Cons: "The coffee could’ve tasted better."
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Cons: "Notify the delay quickly"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Cons: "I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel."
Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
Pros: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."
Cons: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."
Pros: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"
Pros: "Friendly crew."
Cons: "Flight was fine."
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "Timing of the flight and the luggage step by step notification"
Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"
Pros: "On time take off."
Cons: "No comments"
Pros: "Call back service was best part."
Cons: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."
Cons: "That's the flight is clean"
Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."
Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."
Pros: "Short flight"
Cons: "Loud"
Pros: "New plane with knight entertainment screens at all seats!"
Cons: "Delayed, bit crew was friendly and efficient!"
Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."
Pros: "Crew was good. Flight was early."
Cons: "Poor booking experience."
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"
Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."
Pros: "My aisle seat on the first flight"
Cons: "No entertainment"
Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Cons: "No in flight entertainment"
Cons: "Comfort and food."
Pros: "ABSOLUTELY NOTHING"
Cons: "Flight was delayed over 3 hours because they had No crew to operate the flight! Such poor customer service on Americans part as well. No answers and rude agents when you tried to ask any questions"
Pros: "We appreciated being upgraded to first class using my segments."
Cons: "For a 2 1/2 hour flight in first class all we got was our pick from a basket of chips. Horrible!"
Pros: "Great stewardesses"
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."
Cons: "just the food options were not that good. all other things were ok."
Cons: "Tray table was dirty"
Pros: "I like to staff and flight."
Cons: "My legs are too long for the seats"
Cons: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"
Pros: "Friendly, professional, polite, perfect."
Pros: "Arriving in SFO for Christmas"
Cons: "Gate changed 4 times...late boarding and even later departure 2 hours. Put us on a small plane and then do maintenance. not cool."
Pros: "On-time, 20 minutes early!"
Pros: "Pleased to get luggage with tight connections. Exceptional crew RSW- Charlotte. Good legroom in overseas flight . Please do on all flights"
Cons: "Tv screen didn’t work on trans Atlantic flight"
Pros: "Comfortable seats"
Cons: "Nothing I didnt like"
Cons: "The flight was delayed due to weather"
Pros: "Nothing to complain about!"
Pros: "Comfort and food"
Cons: "Delayed"
Cons: "Getting baggage took an hour"
Cons: "I loved the fact everything was exactly like the booking information. No hassles and no issues."
Pros: "Overall, my experience aboard America Airlines was great!"
Cons: "There was nothing not to like!"
Pros: "We received an upgrade for our seats, during the flight the staff were very attentive to us. The flight was quiet and calm."
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "Unfavourable crew. Pilot was very good and detailed though."
Cons: "The smell on airplane, was not offered any water to drink."
Cons: "gate assignment took too long"
Pros: "Friendly staff. In-flight entertainment included."
Pros: "Entertainment system was great."
Cons: "Seats too small. I mean waaaay too small."
Pros: "Snacks and Beverage"
Cons: "Delays"
Pros: "Always on time and always comfortable."
Pros: "Crew was great, took off and landed early."
Cons: "Plane was very dated, food service was aweful..... bag of chips in first class."
Cons: "Not very helpful in rebooking"
Pros: "Boarded on time and was easy"
Cons: "The food"
Pros: "Good crew."
Cons: "The plane was delayed for two hours!"
Cons: "Sticking me in the middle row"
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Cons: "The crew was rude and were just sassy."
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Cons: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."
Pros: "Everything was great. Slept the entire flight."
Pros: "Best airline ever"
Pros: "The cue was great. Did not try the food! Overall I had a ver good experience. The seats on the airline needed more leg and seer room . The space was uncomfortable. And I am not a fat person"
Cons: "I guess the same! The crue was very nice and helpful! It's the space that was shared with the other person that was painful"
Pros: "The seats had head rests"
Cons: "Rude staff, flight was delayed. No food or drink service."
Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"
Cons: "The seats were the most uncomfortable seats I've ever dealt with on a flight."
Cons: "Temp in the cabin was a little chilly but not totally uncomfortable"
Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."
Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."
Pros: "Crew was friendly and accommodating."
Cons: "?"
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Cons: "Seats are uncomfortable"
Cons: "Allegiant plays games with seating to try to milk more money from passengers."
Cons: "I would have liked to have a drink of water for free!!"
Pros: "Crew nice. Seat okay"
Cons: "Entertainment"
Pros: "Cheap and direct no frills"
Cons: "Amazing flioght and service."
Pros: "Flight attendants were very kind, attentive and caring. There was a special needs girl in the same row as me that was by herself and they were always making sure she was okay and comfortable as well as the rest of the plane."
Pros: "Inexpensive and efficient"
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Cons: "Bad turbulence throughout the entire flight. Hot temperature during majority of flight."
Pros: "Fast boarding. Crew were pleasant."
Cons: "Free beverages"
Pros: "No leg room & very misbehaved children sitting behind me. The children screamed the whole time, kicked our seats, and the mother had no control. If you are any taller than 5’9”, you may want to consider an exit row seat to have room for your legs. My knees were jammed in to the seat in front of me."
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "Timely"
Cons: "Signs at the airport and terminal info"
Cons: "I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak."
Pros: "The prices are good. That's pretty much it. I can't say anything else"
Cons: "you get what you pay for. Both flights delayed. One delayed for 12 hours. limited days to fly out"
Cons: "Fight was changed then late"
Pros: "People"
Cons: "Extra fees"
Pros: "On time"
Cons: "initially assigned to center seat."
Pros: "They gave us a soda in the waiting area, because we were so delayed. Flight attendants were friendly."
Cons: "Flight was delayed about 2.5 hours, with no explanation or information given. Loading was extremely slow, hot, and uncomfortable."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Cons: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Pros: "I have never experienced this before. You stand in line to get a tag for your bag. Then you stand in line to check your bag. Then you stand in a Disney style HUGE line just to get to the escalator to take you to the second floor so you can go through security. Thank goodness for TSA precheck! That line was long but not very long like the other line."
Pros: "Great price, flight on time , great trip would use again"
Pros: "It is hard to beat the price of tickets for this airline. I love the price; that the flights are direct & almost always on time; that the staff, from the flight attendants to ticket agents, all seem professional, helpful & friendly; and that the planes are clean and seats well cushioned & comfortable."
Cons: "I don't like that the seats don't lean back & that they are very close together with little leg/knee room. Altho the base price for the flights is cheap, they charge for "extras", including making your reservation by phone instead of online, printing out your boarding pass &choosing your seat. There's a fee for carry on's as well as regular size luggage. If you don't prepay for your luggage or if your luggage weighs more than 40 lbs, they charge $50, instead of $25. They not only charge for food, but also for water or any beverage. If you are prepared for a no frills flight & are willing to sit separately from your travel companions, etc. then this is a great way to save time (direct flights) and money. I will choose to fly with them again, even tho My husband & I prob. won't get to sit together. If you know what to expect & plan for it, it is a great way to save."
Cons: "Our Kayak reservation did not state that we would be a boarding level that did not allow for a carry-on item. This needs to be more clearly identified."
Pros: "Nice having assigned seat. Boarding pass can be obtained through mobile app."
Cons: "Seats do not recline, so not real comfortable."
Pros: "Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff"
Cons: "They didn’t have a WiFi on for the plan I couldn’t use my phone at all"
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Cons: "Seats are uncomfortable- they do not recline and the springs in the seat back pole into your back"
Pros: "Flight crew was friendly and smooth flight."
Cons: "Plane was noticeably old and dirty"
Pros: "2 hours and one flight. Done!"
Cons: "No entertainment"
Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."
Pros: "Flight left and arrived on time. Boarding was OK."
Cons: "Not even water provided on flight. I miss amenities."
Pros: "I never have any issues. Everything is always great."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "We had kids wound up from Disney and caused all kinds of problems. Normally the attendants are irritated, every single one of these remained genuinely polite. I really thought the staff/crew were great. Other than that the flight was fine, a little late, but all went well."
Cons: "First Allegiant flight, so I did not realize the 40 lb bag limit. Made for a last minute headache during checkin."
Pros: "Fast seating with veteran's seated first."
Cons: "Small seats that don't recline."
Pros: "Great service even better price!"