Cons: "The TVs and WiFi weren’t working. That’s why i fly Jet Blue. Also the flight was very crowded."
Pros: "Tv control broken with wires coming out of the arm rest in all seats of the same row."
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Cons: "My flight was delayed by 3 hours both on the way there and back"
Cons: "Need to update their plane interiors with more modern technology. 20 years ago JetBlue was state of the art, but they haven't kept up with the times recently."
Pros: "The crew was very helpful as always ."
Cons: "Deplaning could have been faster but I have no suggestions how to fix this."
Pros: "Crew was okay"
Cons: "Flight was two hours late departing - no reason offered. Gate changed twice. Time of departure changed three times. Flight was packed, as they always are nowadays. Very unpleasant experience."
Cons: "My entertainment didn’t work on both flights , and WiFi was also “broken”"
Pros: "The crew were courteous and listen to your request in all it was an ok flight."
Cons: "No comments at this time."
Pros: "Nice leg room."
Cons: "Both flights were delayed. Plus, for this flight, I sat in row 8 but had to put my bag in the overhead compartment in row 18!!! Huge hassle to get back to my seat boarding, and a long wait to get it to get off!!!"
My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless.
Pros: "Crew was very nice and very competent."
Cons: "I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights."
Pros: "Price"
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Cons: "Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Pros: "When you land at Concord you are right near the parking lot!!!"
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Pros: "The plane was very clean and well lit. The crew was excellent. Very friendly and nice."
Cons: "The seats are pretty uncomfortable. They are so close together and there is no room to store anything. The tray tables are a joke, you can't even fit an iPad on them. The bag check process was trouble at both legs. They have lower weight limits than the major carriers and that really should be highlighted better when you book with Allegiant. Also, bag checkin for the flight I was on started at 7:45am. There were only 2 people at the checkin counter and one of them was busy doing something and ignoring the customers. So that was a little annoying."
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Cons: "I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy."
Cons: "Why a passenger get a ticket for $189 paying $50 for lagage need 2 or $3 to get a bottle of water? I didn't appreciate that from you guys we need to work on that. We don't ask for snacks. After that everything was fine. Good job to the team"
Pros: "It was a flight. Bare bones seats and service for cheap. I'll take it"
Pros: "I wish I would have been notified sooner for the 3 hr flight delay."
Cons: "The person next to me was as huge as I was."
Pros: "Everythig"
Cons: "The one stars .... had no food or entertainment on flt"
Pros: "The price"
Cons: "Charging to pick your seats and charging for carrying on luggage."
Cons: "we were given multiple notices, late---on time---late---finally when told the flight was on time, we went to the airport, only to wait 5 hours. spirit was not honest with us, and they did not compensate us t all, not even with a soft drink once on board"
Pros: "Exciting the aircraft"
Cons: "The whole experience is worth the low fare, rather pay a little more that have Spirit haggle you for luggage, fee seating fee, beverage fee and what else. In the end its cheaper getting on to a normal airline with a seat that reclines, something to drink at no charge and no additional fees. You end up saving ZERO with Spirt Air"
Pros: "The staff was nice"
Cons: "Spirit airlines charges to much for bags. The whole experience was awful never again."
Cons: "Flight got cancelled after security check in, just over an hour before take off. Also, no accomodations were provided. Other spirit flights also got cancelled after 3 hours of take off time. Truly Chaos and spirit did a pathetic job in managing it. NEVER EVER TAKING SPIRIT."
Cons: "I was charged for 2 flights that was cancelled. Booked on a flight I never made a reservation for. I have never encountered anything like this on an airline before."