Pros: "Jet blue has better leg space than many other domestic flights I have taken. It was very comfortable"
Pros: "Flight overall was fine"
Cons: "4+ hour layover in ft Lauderdale turned into almost 6 hrs due to delays but they’re ‘working on getting it out earlier so be there at the original time’...."
Pros: "Loved the variety of food offered, amount of legroom"
Cons: "Was awake, just completely skipped over by attendant for drinks"
Pros: "Crew was always around making sure all was ok. Would love to fly on one of your newer planes""
Pros: "Snacks!"
Cons: "Seats... had a middle seat and crew would not move me to emergency exit row even when there was room there!"
Pros: "The crew was helpful"
Cons: "Communication about the delay Snacks has no variety. All too salty."
Pros: "Crew was kind and very helpful. Also, I found the seats to be comfortable and didn’t feel squished. There was plenty of leg room. Great experience overall. Thank you!"
Cons: "Absolutely nothing! Was a fantastic experience!!!!"
Cons: "Flight was scheduled to depart at 8:30pm. After 4 delays not due to weather we departed at 12:15am and arrived at 3am. Did not get home until 5am. Terrible experience."
Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."
Pros: "The flight took off on time and maybe even early and was early arriving even though it had to divert a little to avoid the hurricane. Everything seemed to run more efficiently because more extraordinary measures were being taken to keep flights running and on time. I was impressed."
Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."
Pros: "There was nothing outstanding really"
Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "The crew was courteous and helpful; plane was clean; flight was on time; no problems"
Pros: "Our trip to Knoxville was great- no complaints. A/c cool— flight on time."
Cons: "Trip back to FLL air was not working well. Plane dirty as well."
Cons: "The seats were a bit cramped but I suppose most are these days"
Pros: "Friendly pilot."
Cons: "My reading light kept flashing off and on. So I couldn't read my book."
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Cons: "5 delays between for a 4:27PM flight that eventually took off at 3:15am. My biggest issue is the unrealistic delay that could have left us in the airport for 11+ hours. Very thankful that they did allow me to change departure locations to another airport at no charge. That flight went well, even arrived early."
Pros: "Punctuation, friendliness, cleanliness and the advantage of having a plug to charge my phone"
Cons: "More snacks"
Pros: "Nothing"
Cons: "We had to change flight to West Palm as there was an engine problem. We had to turnaround from the runway. How plane wasn’t inspected since it arrived in Newark yesterday?"
Cons: "Flight was delayed due to crew issues. On time is always better. It was not to late though. Only about 30 minutes."
Cons: "Boarded early, would not let me bring my bag on. Said overhead was full. When I got on the plane there was plenty of overhead bin space."
Pros: "The crew was extremely nice!!!"
Cons: "I think that the notification regarding the original delay was sent too late. The reason for the delays was never really explained till much later."
Pros: "What has happened to the carry on bag rule at United? Spirit bag rules at United prices. Not right. I will fly someone else."
Cons: "No communication when extreme turbulence was happening. I thought i was dying, i cried as well as the person in my section. The lady behind me appeared to be praying."
Cons: "The flight was delayed. A three hour flight felt like five. WiFi not working"
Cons: "I booked 2 seats in order to sit next my wife. And the seats were not together. I didn't realized till after booking"
Pros: "It was a pretty standard flight. Nothing stands out."
Cons: "We were delayed due to mechanical issues, had to wait for a new plane...took a long time - 90+ minutes. However, they kept us in the loop and we knew exactly what to expect. Handled as well as can be expected."
Cons: "Better seats, entertainment, keep travelers updated to a landing time"
Pros: "The crew was ok. There wasn't much to offer by way of amenities, but were accommodating."
Pros: "I like to reach final destination"
Cons: "Awful service, unless you purchase ,not even bottle water available. You probably would find this kind of service In remote areas of the world. Seats are so small that kids only would fit. Brand new plane ,but design to accommodate minimum, comfort, not for Adult. Shows disrespect passengers."
Pros: "Happy that I finally got there"
Cons: "Flight 525 to Fort Lauderdale originally scheduled for Monday, Aug 13. When we were about to leave the house we received an email -delay til 5:25, Moments after 6:10, and finally an hour later flight canceled. After a few calls to Spirit customer service, we were offered to be booked for a flight at 8:25. In the process of the conversation, the line was dropped off, minutes later I called again and the agent said that all tickets sold out and first available Wednesday 08/15 at 6;30 am. I had nothing but to agree. I continue to call customer service and after spending on calls hours and hours, I got lucky and booked at the same 525 Flight 24 hours later. Arrived two hours before departure, and got informed that the flight late one hour, then two and a half hours, then 4 hours..... Finally, we took off at 9; 45. From the moment we arrived at the gate 41 and 45minutes before departure no representative was present at the gate. I'm a person with a disability and was trapped in a wheelchair for hours and no one informed about any updates. Hours without water, food and most important information. Thanks to Kayak and Spirit app I got updates on my phone."
Pros: "Flight departure and arrival was on time. Checkin and Boarding were quick."
Cons: "No room to move."
Cons: "The staff was rude and not sensitive to people’s needs"
Cons: "Both flights on my trip were delayed, and not by a bit."
Pros: "The crew"
Cons: "Comfort on plane and all the extra charges. Three hour delay"
Pros: "Nothing"
Cons: "Everything. Seats couldn't be any smaller. No room to move at all. If you like sitting still in one position for an entire flight then stick with this airline. If you like paying for everything even the air you breathe then stick with this airline. Worst experience ever. I will never fly Spirit again even if the ticket is free."
Pros: "nothing"
Cons: "the flight was delayed 17 hours, for no reason except "air traffic", when we were the only flight apparently experiencing a delay of more than 1.5 hours. Terrible. I canceled my trip."