Daily cleaning, installation of cabin HEPA filters on flights from Germany to Los Angeles
United Airlines and Air New Zealand have all waived their change and cancellation fees on flights from Germany to Los Angeles. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 580 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "I did not like how early I had to go through US preclearance before my flight...2 hours is ridiculous to have to wait at gate!"
Pros: "great on board staff great onground staff in Dublin!"
Cons: "almost 2 hours waiting in line to be checked in (unable to check in online) due to lack of staff...only 2 check in counters open."
Cons: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"
Cons: "Never happened. Bumped. No notice. 4 hours of no information. British airways /aer. Lingus refused to do anything."
Cons: "Overall poor customer service!"
Pros: "Food was excellent and drinks came along frequently"
Cons: "Staff wasn't rude but not friendly."
Pros: "Good seats Good entertainment Good plane Nice staff and flight crew"
Cons: "Could not select a special meal online (I am vegetarian), which left me with poor food selection on the plane. Dublin airport was chaotic, difficult to find bathrooms, long lines. Didn't like that alcoholic beverages weren't included. Most other airlines offer wine or beer at no extra cost."
Pros: "underbooked flight, so there was lots of room. Seatback tvs with good selection of movies and tv."
Cons: "lack of USB chargers. lack of fish option for a flight out of a catholic country on a friday during lent."
Pros: "The best coffee ever"
Pros: "Surprising good food! Had a chicken mushroom ravioli and it was tasty. The wrap, not so much."
Cons: "Let's see... Refused to check my bag because the flight was "over booked". The plane blew an engine on takeoff and then landed in Shannon, IR (150 miles west of Dublin). Once there, the airline had no idea what to do with us passengers (for 4 hours), eventually deciding to put us on buses back to Dublin. Once back there we were offered stand by flights to London, where we could try to find flights back to the U.S. (again, on stand by). When we finally got on another Aer Lingus flight (3 days later), my wife and I were asked for $80 to check a second bag. When we asked the desk agent to wave the fee because of our 1st flight mishap, we were told "Hey, you lived through it, didn't you?". Avoid this airline"
Pros: "I didn't like anything."
Cons: "The service was really poor. An international flight wee u have to pay for the alcohol, and no cheap either!! The food was mediocre! The plane was outdated. No USB or headphone. Only those offered by the airline and the sky da was awful!! The seats were small and not comfortable! The tv screen wasn't responding to the fingers, had to use the remote!! Everything was not nice at all. The stewardess and steward were not pleasant, it looked like they didn't want to be there or they were bother!! I will never fly again either British or Aer Lingos."
Cons: "Didn't take Dublin to LA."
Cons: "my ticket being canceled without me knowing"
Cons: "The connection time of 1.5 hour is barely enough for going to U.S. because U.S. pre-custom clearance takes a long time. This should be taken into consideration when the airline provides this flight option. When we get boarding pass for the second leg, Dublin to LAX, the way seats are assigned doesn't make any sense. I was assigned to row 12 but my husband was assigned to row 36. We checked in together. When we got on board, there were plenty of seats available, so it did not make sense that we were not assigned together."
Pros: "Flights were on time"
Cons: "Aer Lingus service and equipment is not up to par with other carriers. including food and entertainment systems"
Pros: "Crew was pleasant. Food was OK and service too. Boarding was fine."
Cons: "The 4 hours wait before my connection, the extra security selection that got me all patted for the 2nd time."
Pros: "Flight attendants were excellent."
Cons: "Food was so so. Entertainment selection was so so. Entertainment technology was substandard."
Pros: "Crew was responsive and kind if something was requested but service without asking is no longer part of a transatlantic experience."
Cons: "If you're on the Airbus transatlantic flight, the last section nis so noisy I'm surprised it's even a legal noise level. You can't even hear the entertainment it's so loud. Had to buy an upgraded economy just to be able to endure the long flight. It would be nice to see the cart come through again for coffee refill service."
Cons: "There was no food or entertainment provided"
Pros: "The crew"
Cons: "Food not good , entertainment system old un updated and slow"
Cons: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."
Pros: "Pre clearance in Dublin flights to US is nice. It's helpful for traveling to/from Ireland as they tend of have the only direct routes from a few US cities."
Cons: "Food is terrible. The planes are old. No USB on many of their planes (some have been updated but not all) Can't properly use your own headphones with the entertainment, and the headphones they provide are absolutely horrible. But worst of all is how crammed it all is."
Pros: "What is there not to like: The crew are courteous and caring, the planes are clean and the price is right!"
Cons: "The check-in in Duesseldorf was subcontracted and staffed by an uninformed agent which led to a lot of confusion and inconvenience in Dublin. Someone like that does not reflect well on Aer Lingus which I definitely recommend otherwise!"
Pros: "We were loaded into a bus to shuttle to the aircraft. We waited 30 minutes in the bus with everyone crowded in."
Cons: "The plane was not handicapped accessible and should have been listed that way. Fortunately my friend who was using a wheelchair was not on that flight."
Pros: "Staff was very attentive and very friendly. The sour cream and chives pretzels were delicious and the ladies gave me a few more when I asked for them. pretty decent leg room."
Cons: "When boarding a flight it would be a good idea to board the plane in smaller sections instead of business class first and then all economy regardless of row. This would prevent 400+ people gathering around the gate crowding a busy walkway. Poor selection for movies and tv. One of our seats had no audio and the seat control center was inoperative so we couldn't even turn the reading light on. The audio quality and headphones were terrible on the seats that did work. Ok The seats were less comfortable than our British Airways flights on the way out. No alcoholic drinks were provided either like they were on the British Airways flight. We paid for a British Airways flight and were placed on a discount airline."
Pros: "The crew was friendly and professional throughout the flight."
Cons: "The airplane is an older model airplane. Everything rattled during even minor turbulences. The seats just weren't comfortable enough for a transatlantic flight. There was no leg room to be somewhat comfortable. Due to the age of the airplane, there also weren't any USB charging outlets for cell phones or tablets."
Cons: "The plane was dirty and old, the food horrible, cramped seats, dirty and non functioning bathrooms, stressed out and inattentive staff, poor coordination of seating families together (I was told my seat was given to a woman so she could sit with her adult daughter...I wasn't asked, just told), the flight was 1.5 hour delayed, my bag was lost because the incompetent staff member in Italy didn't give me a bording pass for the Dublin to LA flight (I'm still waiting over 24 hours later to find out what's happened to my luggage). Overall, this flight was a nightmare and a huge let down after flying to Rome on British Airways. I can't say enough about how wonderful that flight was..Aer Lingus was a big disappointment and a poor substitute for BA. Very unsatisfied customer!"
Cons: "Booked for British airways flight that was changed to aer lingus Food was terrible, had to pay for drinks and snacks, 1 meal within the first 2 hours on a 12 hour flight, then nothing after, no water unless you went to galley and asked for some. If I wanted aer lingus I would have booked with them, not nearly the same quality as British airways. I won't use them for long haul flights again"
Pros: "Same as previous flight."
Cons: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."
Pros: "Crew was great very attentive"
Cons: "My monitor kept restarting or would freeze"
Cons: "My movie monitor was not working and it was a 10 hour flight. Luckily, I switched seats with my son who was not interested in their entertainment."
Pros: "Crew was fantastic:) Food unfortunately not so good. Can person who order such m type of food try it actually first? TV system had issues so I had to switch places, likely flight was not full. Other passengers had issues with remote controls Plane needs some kind of checking (interior). Can you setup different TV programs/movies per route? I was flying to Dublin then back to LA, nothing much to watch :/ repetitive selection:/"
Cons: "TV selection Food"
Pros: "Not allowed to carry on 1 bag, and bag with valuable and expensive souvenirs. I thought 1 catry on was allowed."
Pros: "The choice Seats did not disappoint. Plenty of room to wiggle around. Food was ok."
Cons: "My seat was in a permanent slightly reclined position even though it's not because when the person behind me pulls himself up he would grab the back part. So it's probably broken. And so every time the crew member would check, she would say to keep my seat upright when it already is. It became annoying at some point. The touch screen did not work so you have to push several times to get the movie working."
Cons: "The personnel are just not well informed about their jobs and really don't seem to be very smart. Sorry- I fly a lot. These folks are dumb."
Pros: "Very helpful and kind"
Pros: "Excellent service, friendly crew ."
Cons: "Nothing to do with airline or crew, didn't like crying children."
Pros: "I liked the crew - great team."
Cons: "nability to get seats ahead of time - sat in rear of aircraft - cramped. Seats were uncomfortable for this long flight. I would have liked ability to pay for upgrading seats for more room. In-seat entertainment was glitchy much of the flight."
Pros: "Crew was great - very nice and fun - food was better than average for airplane food."
Cons: "Plane was a bit dated. Seats were worn out and uncomfortable - entertainment system was slow and crashed a lot."
Pros: "Easy to book."
Cons: "Entertainment was outdated"
Pros: "The videos worked."
Cons: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."
Pros: "The crew was excellent."
Cons: "Entertainment system was damaged on both flights. Seats were damaged on both flights. Flight to Dublin was significantly delayed. Food was poor and very salty. Not enough water was served."
Pros: "The price british"
Cons: "British airways booked us on aer lingus from Dublin to LAX. Worst international flight I've ever been on. The flight attendants were rude. There was trash laying all over the floor, only once did the flight crew pick up litter from customers on the 10 hour flight. My husbands entertainment unit would not work, after we paid $90 each for an 'upgrade'. Also, somehow British Airways didn't communicate I was Gluten free so I had no meals or snacks for the flight. I would not recommend using Aer Lingus even if BA books this leg as part of an overall travel."
Pros: "New with plenty of room"
Pros: "open seats were a blessing"
Cons: "food terrible, entertainment very poor for a 10 hour flight - old, boring movies, also the restrooms in the terminal at Dublin were really bad - terrible way to start a long flight"
Pros: "the anticipation of a great flight back to the USA"
Cons: "The reality. The staff were not not at all friendly and chatty in the tradition of Aer Lingus. It felt like I was on an American Airlines flight :("
Cons: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company."
Pros: "Crew. seat. Quality of flight"
Cons: "Just keep as is"
Pros: "Good food, good service and arrived before schedule."
Cons: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."
Pros: "Plane was newer and the cabin crew were courteous."
Cons: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."
Pros: "Did not like barking dog behind me, at all!"
Cons: "Food was bad, by far the worst I had ever eaten."
Cons: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Pros: "Comfortable plane, good entertainment and very good food."
Cons: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."
Pros: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Cons: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"
Pros: "Everything went fast and smoothly."
Cons: "Food/snacks - little bit more"
Cons: "Neatness, communication, all LOT airline workers were very rude, no food on flight."
Pros: "Crew was great."
Cons: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."
Cons: "My luggage was lost."
Pros: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Cons: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."
Pros: "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Cons: "people were nice, other than that logistics poor so work o every aspect"
Cons: "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."
Pros: "Crew provided great service."
Cons: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"
Cons: "At least one free drink on international 2 hours flight would be fair."
Pros: "the crew was really amazing!"
Cons: "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"
Pros: "They asisted me with blanket to cover with"
Pros: "Overall it was a good flight"
Cons: "Some passengers arrive late 1 hour from transfer flight, but meantime plane crew started relocating existing passengers to different seats without checking if the seat is available, and that created chaos."
Cons: "Food and not enough entertainment"
Pros: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Cons: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."
Pros: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Cons: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."
Pros: "Not much."
Cons: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."
Cons: "Crew moved extremely slow despite a delay. (E.g. we could have departed sooner if they moved quicker and were more organized. Boarding process was poorly managed and chaotic. Total lack of communication about the delay. Missed our connecting flight due to the delay and had to beg for info about how to get a new flight."
Cons: "Maybe I didn't ask or figure out how to conveniently watch films on the screen too far away for viewing. I do watch T.V. without glasses, but this was frustrating."
Pros: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Cons: "Nothing to mention."
Pros: "Crew was great. Food was good."
Cons: "No on-board entertainment."
Pros: "Flight on time... arrived on time.... food was great...."
Pros: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Cons: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."
Pros: "I can't give any review, because I cancelled my flight."
Pros: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Cons: "In-flight entertainment offered a very conventional set of movies from which to select."
Pros: "Price of tickiet"
Pros: "Boarding process was fine."
Cons: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""
Pros: "Nice service."
Cons: "No problems."
Pros: "Great cabin crew, everything on time, love 787 Dreamliner on long flights. Good food"
Cons: "Slow and hectic boarding in Warsaw"
Pros: "Decent new airplane. Nothing else really stands out"
Cons: "Economy class is not as comfy as Turkish. Food is decent, not good. No free beer :'( Too few movies and some equipment doesn't function well"
Pros: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Cons: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."
Pros: "It was very pleasant flight"
Cons: "Crew atmosphere"
Cons: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
Cons: "Check in staff was unprofessional and extremely rude."
Pros: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Cons: "Weather related delay not airline dependent"
Pros: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Cons: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Pros: "I like everything, except toilets."
Cons: "Toilets were too dirty. Crew must clean them continuously during the fly. But they didn't. They was unhappy about this duty. When we landed there were toilet paper on the floor even outside the toilets."
Airlines flying from Germany to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Los Angeles
Masks required on board, masks provided on flights from Germany to Los Angeles
Social distancing seating
Middle seats unavailable to book on flights from Germany to Los Angeles
Testing for antibodies, testing for symptoms for flights from Germany to Los Angeles
Waiving of change fees. Search flexible flights from Germany to Los Angeles